Please help. my phone won't open/start. how can i reprogram/reformat my phone

hi guys. i have a sony xperia arc s. when i try to open/start my phone, it will turn off eventually after the xperia logo appears. it will restart on its own and again, turn off after the xperia logo. this will just repeat and will not start the phone properly. i have to remove the battery to turn the phone off. i had it checked in cellphone repair shops. they told me that my phone's program is defective and i have to reprogram/reformat the phone. is there a way that i can reprogram the phone myself and avoid any repair costs? i can't open the phone so i can't do the hard reset or restore factory settings. thanks.

You can try running a repair (this is done with the phone powered off):To repair the phone software
1.     Install PC Companion on a Windows PC from Support
2.     Turn on the phone, and connect it to the PC using a USB cable.
3.     In PC Companion, under Support Zone and click Start.
4.     Under Phone Software Update, click Start.
5.     Click repair phone.
6.     Follow the on-screen instructions.  What are your thoughts about this forum? Let us know by doing this short survey.

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