PLEASE HELP!  unable to see my iphone or my ipod either in MY COMPUTER or ITUNES...

hola...I am sooo fustrated because i have been able to see my iphone or ipod on my computer either in MY COMPUTER or ITUNES...i have followed the directions to properly uninstall, reinstall itunes over 10 times...this all happened when my computer hard drive crashed and i had to get a new one installed.  apfter that, it has NOT wanted to see my apple products...i tunes loads fine but they do not see my product AT ALL.  i can not update my ipod or iphone.  i am beyond fustrated trying to get this done.  i have googled, and searched all over...read numorous articles on what to do and can not understand how this could be!  also i have noticed that even though it says that APPLE MOBILE DEVICE is loaded, i do not see it in the 'MANAGED' area under the USB area at all, even 'hidden' it i not there....i just done' know what to do...ANY ADVICE i would GREATLY appreciated it!!!  thanks so much!

Could be your security software preventing the devices from being recognized in iTunes. Try disabling a/v software and turn off the Firewall.
Disable antivirus software
Turn Windows Firewall on or off

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