Please turn Interleaved off permenantly

Question

1. Product name:
BT Home Hub
2. Serial number:
+068340+NQ32405431
3. Firmware version:
Software version 4.7.5.1.83.8.130.1.17 (Type A) Last updated 29/04/14
4. Board version:
BT Hub 4A
5. ADSL uptime:
16 days, 02:01:44
6. Bandwidth:
448 / 8128
7. Data sent/received:
1.4 GB / 2.4 GB
8. Broadband username:
[email protected]
9. BT FON:
No
10. 2.4 GHz Wireless network/SSID:
BTHub4-M6MN
11. 2.4 GHz Wireless connections:
Enabled (802.11 b/g/n (Recommended)) 20 MHz, WPS enabled
12. 2.4 GHz Wireless security:
WPA and WPA2
13. 2.4 GHz Wireless channel:
Automatic / 11
14. 5 GHz Wireless network/SSID:
BTHub4-M6MN
15. 5 GHz Wireless connections:
Enabled (802.11 n 40 MHz (Recommended)) 20/40 MHz, WPS enabled
16. 5 GHz Wireless security:
WPA2
17. 5 GHz Wireless channel:
Automatic / 40
18. Firewall:
Default
19. MAC Address:
cc:33:bb:5c:44:f0
20. VPI/VCI:
0 / 38
21. Modulation:
G.992.1 Annex A
22. Latency type:
Interleaved
23. Software variant:
24. Boot loader:
BT Home Hub 4 (Type A) | Software version 4.7.5.1.83.8.130.1.17 | Last updated 29/04/14

Answer 1

the mods will post a contact us link and change your latency to fast - it won't be permanent should the DLM see your line having problems it will be re-introduced  however you appear to have a good stable connection so you stay on fast as long as connection is good and stable 
After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email
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