Plese send my money BACK!!

I just bought a $20 USD licence in order to be able to export PDF files into Excel files, and a message appears telling me that ir CAN´T be done!
So, please direct me to the person who is responsable of money returns.
I'm very disappointed of you people, you just made me spend $20 USD that I need..
Please advise...

These are user-to-user support forums, so no one here can do anything for you in regards to this issue. I don't know what you mean by a "smart call app", but if you purchased a gift directly from the iTunes Store via the iTunes Store app or App Store app or though iTunes on your computer, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. If this was a purchase or promotion from some other company or web site, you will need to contact whoever runs that site/promotion for assistance.
Regards.

Similar Messages

Sony buyback Vaio top and has not send the money back in 5 months

Hi naila, please send me a private message with your Event ID or phone number so I could review your file. Regards,

Hi naila, I'm sorry for the bad experience. Let me review your file. I'll get back to you once done. Regards,

TS1702 I bought 10 pound credit from iTunes through my smart call app but I did not get pls send my money back they said report to iTunes pls shortout this problem

Pls solve this problem as soon as possible

These are user-to-user support forums, so no one here can do anything for you in regards to this issue. I don't know what you mean by a "smart call app", but if you purchased a gift directly from the iTunes Store via the iTunes Store app or App Store app or though iTunes on your computer, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. If this was a purchase or promotion from some other company or web site, you will need to contact whoever runs that site/promotion for assistance.
Regards.

I bought a 27 inch iMac that I must constantly send to repairs. How do I get my money back?

I bought this imac at the end of last year.
After 3 months the screen started to get smudges all over the place, and since I work in video production, thats just something I cannot have.
I sent my computer to get repaired, and they replaced the screen. It's been 2 months, the screen is getting burned again, and now it crashes constantly, I get the "white screen of death", it doesnt boot up, then the screen starts to flickr like a strobe light. I try again, and then the screen turns all blue, like a blue screen you get using a windows based PC. Now I luckly managed to boot it up, and came straight here, and if I manage to finish this post without it crashing again its a great deal of luck.
I called the apple call centre, and they said that apple somehow managed to replace my screen with another defected one (yes, they actually told me that) AND that I probably also have a defected seagate hard drive that they are replacing in all the imacs bought from 2009 to 2012. They also said that its "weird" that they didnt replace it the first time it went to repairs.
I do all my work on this computer, and I can't manage to constantly be without it to send it to repairs, and that is probably whats going to happen, till my warranty voids, then I will be the proud new owner of a 27 inch brick.
Im extremely dissapointed at apple. I was willing to pay 2000 euros for a computer, because then I would "pay for quality" of the product, and get good service. Well the product obviously has severe problems, and the customer service is even worst. They told me all that ridiculous stuff that puts apple in a shameful position, and also shoved me aside to deal with my problem with someone else. They said the only way I could "try" and get my problem fixed, Is if I send an actual letter (because apparently people still do that) to the Apple Europe Headquarters in Ireland. I live in Portugal.
Before the apple europe headquartes in Ireland ask me to send a pigeon to the United States, I would like to say that i'm probably never going to buy products from Apple ever again. I'm not the only person with this problem, and people close to me are having exactly the same problems and feelings twords apple. If I get my money back, maybe I will still buy my music from iTunes, that at least hasn't given me any problems...yet..

I have some news on my situation, and some news on the problem of the screen itself.
First, this still could be wrong, but here is a possible explanation for the screen problem:
http://www.hardmac.com/news/2011/04/05/investigation-of-the-marks-on-the-imac-sc reen
It seems that the mac is overly sensitive to dust, but the only dust that actually goes in, is a very thin kind that you have pretty much everywhere. Maybe the heat from the computer makes the dust stick or something, I don't know.
Anyway, I wen't to the store where I purchased my 27'' imac, and asked to talk to the manager (it's one of those big chain stores, like best buy, but in this case its called "Fnac"). Apparently I was terrebly missinformed by pretty much everyone, including "Fnac" employees. It appears that I am in fact protected by portuguese law, and everytime I get a new component replaced, I get a new 2 year warranty for it (in Europe you always get 2 year warranty for everything, instead of 1). And, after the 3rd attempt to fix a recurring problem, I can in fact demand the money back, or a replacemement new product. There is still some glitchy stuff on that matter though. The manager said there is this problem in pretty much in every retailer everywhere - there are 2 kinds of stores that sell apple products: there are those stores that are just intermidiates between apple itself and the customer, witch means that for every product they sell, they only own a small percentage of it; and there are those who buy apple products, to resell them to their costumers. On this second kind of stores (like Fnac, and probably BestBuy and such), where they resell, they have to give you the money back because the law says so (since they own the products they sell). But Apple on the other hand doesn't allow it. So basicly, they have to give me the money back or a new product first, and then ask apple for permission and hope for the best, because if they dont give permission, the store will loose the money the product is worth.
My problem is "kind of" solved though. Now I know that even in the worst case scenario, I can keep replacing the screens once or twice a year, witch is not really great because I'll not be able to work on it for around 2 months in every year. It's still bad for apple, and its sad that the ones who actually solved my problem was the europe consumer laws, the portuguese government, and the store. Apple, a company that at this moment makes more money then the united states, doesn't have a solution for me, and doesn't agree with the solutions the other ones gave me.
Thanks for all your help and opinions. They gave me some perspective.
I will still be on the lookout for more answers, and if anyone has the same problem I can use my experience to help them.

How do I get my money back? Adobe Send feature set not even close to Send Now. No password protected download link option, poor contact management, no branded sending, no Outlook add-in / support. Wow. Talk about killing an excellent product.

How do I get my money back? Adobe Send feature set not even close to Send Now. No password protected download link option, poor contact management, no branded sending, no Outlook add-in / support. Wow. Talk about killing an excellent product.

Poor Contact Management? I see no contact management lol.
What a fiasco!
Pay Doyle

HT1937 I recieved new iphone5 cause my old iphone5 had problem. I couldnt send my old iphone5 back cause, Im in military. I know u have to charge, but if i still send my old iphone5, then can i get money back??

Hi,
I received new iphone5 cause my old iphone5 has problems.
I had to send my old iphone5 back, but I couldnt. Cause Im in us military , I had urgent problem in my troops.
So I had to go other state during 2 weeks and I just got back from other state.
I really apologize that I couldnt sent it back.
I knew if i dont send my old iphone back in 10 days, apple s gonna charge 680 dollars.
Now I can send it back to apple my old iphone5.
If I send it, and u guys get back, then can I get my holding money back?? ( just checked my bank account
It was around 680 dollars)
Thanks for sens new iphone5 and I hope to get good news back.
Thanks apple always!

You're not talking to Apple. This is a user forum. We can't answer that question. Contact AppleCare.

Customer not ready to send free of goods back But he wants money back for damaged stock

Dear sd Experts please tell me How To Achieve In SAP
Customer : 120000
Company: AAA
AAA Company offered if customer purchased Material ZZZ For 100 qnty They will Give Free of goods Material XXX 15 For Diwali
: ex: Now customer Purchased 100 qnty and he got 15 Free of goods from the company Now This scenario ok Imagine stock reached just one day before DIWALI suddenly Customer Found some damaged stock Like 10 Items
now he wants to back the stock and he doesn't want the same material 10 Items (zzz) He wants only Money
because Once DIWALI Completed he cant sell the products he will be in loss ( i am giving just example to understand)
so he wants money back .....................For 10 Qnty
But he is not ready To Give back Free of goods Back (XXX) Because He purchased the stock From the company is giving free goods thats way
Yes it is correct point From the customer side because every customer will think like this only no wrong with him ...
Now coming to Company issue .... Company everything calculated material cost and finally decided That 100 Material ZZZ We can give XXX 15 Material As a free of Goods here no loss and no profit
But if customer Is asking Money back for Damaged stock and he doesn't want To give free of goods back ,,, So here from company point of view some loss will be generating definitely..100 % so how we will proceed with FI @MM IN SAP
Because I think another option plz guide me
Thanks a lot

Dear Venu,
As i understood On a purchase of 100 TVs--10 DVD players are free(may be 10+1 offer)
Now after receiving customer found 10TVs damaged
(only TVs got damaged--not the free good DVD players)
So he returned those damaged 10 TVs back to Business and he dont want to take this new 10 TVs based on his sales after his seasonal experiences.
So now the adjustment can happen in the following ways:
(solely depends on your understanding with your customer)
1.Adjust the total amount only for 90 TVs(you can use credit memo else invoice correction request)
2.here the question comes is for 90 TVs only 9 DVDs are free--(here again you can do in two ways charge the customer by a debit memo for additional one piece of DVD player or ask the customer to return that one DVD player)
Hope this helps.
Very Important note:
I just saw somebody asking you to correct your punctuation and there is a like given by Our senior and respected member JP. we have to understand one thing here--always we need to take these comments as positive manner(recently our respected moderator JP cautioned me too through a direct message asking to correct my diction and some spelling mistakes--which i might be doing without any intention)
Remember one thing in life--- all of our respected senior members are here to help us whenever we are facing career threatening issues--even though they dont know us personally --they are helping us & we come out with victory and smiley faces from all these issues--we should respect their comments and say thanks to the people who is correcting you at your career.
To Respected JP: sir--i think you might have observed the change in my approach too
(like ""me too"" at your message)
whenever i am crossing-- requesting you again to correct me.
sorry to give this pain again to you sir.
Regards
Phanikumar

Buyer got the money back from Paypal and buyer don't want to send the item back

Hi everybody, I sold a laptop on Dec 2014 via eBay. After three months, there are some issues with the laptop so buyer had to send it to the manufacture for repair (Still under Lenovo warranty). After that, buyer had to send the laptop to manufacture again due to motherboard problem (Lenovo agree to fix it for free because it's still under warranty). Buyer complained that the computer is not as described. (I listed the item as like new because it's open box item, I also mentioned open box in the eBay description, I also refunded $100 when the buyer received the laptop, he said there are some scratches on the case, and he accepted the offer, I still have our conversation via eBay message) By the time I sold it, the laptop still under warranty for approximate 2 and a half year. Regarding to eBay policy, buyer cannot file a claim after 30 days, so he decided to file a complain via PayPal. I don't sell much on eBay so after I sold the laptop, I don't check my PayPal email anymore, once day when I check my email, I realized the case has been opened for approximate 19 days, which mean I was late to respond to the case 4 days. PayPal decided to refund to the buyer. I contacted PayPal several time, they said they couldn't do anything because I didn't respond to their email. I contacted Buyer and he told me that he will consider my email as harassment. I sent him another email a couple weeks ago and he didn't respond to my email. As a result, I still have to pay for eBay fee (approximate $50), and I lost the laptop $1300 value. Even he send the laptop back to me at this time, the laptop will not have the same value as before, but I still not receive the laptop anyway. It like 8 months from now. I filed a complain to ic3.gov but I still not hear anything from them. Does anyone have the same experience with me? Do you have any suggest? I have moved from WA to Texas, I don't know if I can file a case in Texas since the original issue happened when I was in WA. Any response is appreciated, Thank you very much.

1. Fwd your complaints to Apple, not this forum
2. http://www.apple.com/feedback/iphone.html
3. Have a good day!

My phone was working well. i installed some free games and after 2 days u guyz charged me $34 from my debit card. and now i can install any free apps, they keep asking to put my billing info for those. please this is urgent. i want my money back.

hello sir/madam
this is a very urgent and important question. i nedd your assinstance.
i have iphone 3g. i was working well. about 2 months earlier i bought an app of $2.99. after then every thing was okay. but last week i installed some free games and 2 days later itunes send me a reciept via email and you guyz charged me $34. now whenever i try to install free apps they want my billing info. please i need your help and want those money back.
$34 for free games , i will show u the reciept. if its not possible to get the money back i will forced to take proper action.
thank you sir /madam.

The games might be free but I think you've clicked In-App purchase which cost money. You are warned before you accept the In-App purchase. You not that young and you can read so take action if you must. It's your own fault and all purchases are final. Good luck.

TS3694 I was making the update for my iphone 4s . then he stops. My phone in this time is in the recovery mode and do not take the firmware to open my phone, please can u help me to recover my phone. My current ios 6.0.1. plese send me some thing that is

was making the update for my iphone 4s . then he stops. My phone in this time is in the recovery mode and do not take the firmware to open my phone, please can u help me to recover my phone. My current ios 6.0.1. plese send me some thing that is useful

Thanks for that 'sberman' - because my iPhone is backed-up to my work computer (only at this stage) I have had to call our IT Department in Adleaide. (4 times this morning). The last guy managed to get the phone into 'DFU Mode' - no more recovery mode screen - (kind of 'asleep' perhaps) from my understanding of same. I am awaiting a call again from IT so they can get my computer to actually recognise my iPhone on the C Drive. This also happened to one of my colleagues in Newman (WA). She got so frustrated with the whole process that she bought another phone the next time she was in 'civilisation.' She hasn't had any problems since. (Cross fingers).
Thanks again, Sandra2474.

How can I get my money back???

I have really had it an AWFULL time with this machine and. I do raeally no longer want the u410, but I am stuck:
From day one it only had problems. Trying to re-partition the HDD caused BSOD issues. I tried One-Key-Recovery to no avail. BSOD continued. Then I tried re-install of Win7, failed. Worse: No longer access to Bios. Burned myself a Win7 Live CD because the only BIOS that Lenovo provides on its website can ONLY be flashed via Windows. Life CD works, Win7 runs from external CD-Drive (that I had to buy because the laptop no longer boots from USB stick). Bios flash fails because Lenovo's Bios from their Driver website is outdated, two versions older that the bios on my u410.
This would not all be so bad. The laptop is brand-new, still has warranty, BUT:
(1)
I bought the laptop in Germany, but live i n Ecuador. sending the laptp to Germany, waiting for its return will take several months and the shipping is not secure, the machine can easily be damaged or get lost during transport.
(2)
I do not want settings to be restored to factory default: first, I do NOT want Windows 8. I prefer Win 7, but this laptop now gets shipped with Win 8. Very likely when I get this laptop back it will have Win8 installed, which is now the default. I do not want that.
I also do NOT want the original partitioning schema. I do prefer a system partition plus a data partition, and I do not care for OKR. It is clumsy, and partitioning the HDD into the max. number of 4 primary partitions is a really bad idea. Problem is: if the laptop gets repaired it will be again set to the original factory partitions. Given the experience I had, I am rather reluctant then to again try a reinstall. Really: I do not want to risk bricking this laptop a second time only because I prefer a different aprtintioning.
(3)
Looking arounround the forum I see tons of complaints with wireless connectivity. Using the laptop when it was still functioning I also noticed very poor wireless performance. A signal that my cheap Toshiba Netbook picks up with ease barely got noticed by the u410.
Now - given all this and the absolutely abyssmal technical support by Lenovo, I have really had it. I want to return this piece of junk, I want my money back.
Germany unfortunately has a very customer hostile warranty policy. Unlike in the US, where notebooks can easily be returned even weeks after purchase, German retailers have a strict 14 day return policy. Beyond that it is warranty only, i.e., replace or repair, but not return.
Is there any chance I can get my money back???
BUT: if anyone can help me out with a working bios, version 65CN15WW or higher. If I only could manage to reinstall Windows and would not have to claim warranty. I would still prefer a refund, but. better a working machine with my custom clean install than having to wait months for a replacement of what I do not want...
Thanks...

Hi.
I do not know if my bios is correct one but i did not have the problems like you.
I think you can try
Picture before backup
But i provide file only...all you do with them is at your own risk
65CN15WW
i used to backup : Universal bios backup utility
EDIT: i tried to reflash 65CN15WW by using autoexec winflash variables i get message EFI error unsupported BUT after that i only ran winflash.exe and set to only flash new bios option. Then select bios file to flash click on flash new file button and pray
After restart my BIOS still working i don't tested it with 65CN13WW but you can try if it helps.
i think this settings creates problems with invalid bios image
and i flashed using this
Lenovo IdeaPad U410, Core i7 - 3517U, 8GB RAM 1600 MHz, 1 TB + 24GB SSD HDD, BIOS: 65CN15WW
Windows 7 Home Premium -> Windows 8 Pro RTM (upgraded without problems)

Buongiorno Pests- How to get your money back and why you should

Buogiorno, make millions from thousands of us who unknowingly are subscribed to services which we had no idea about. It is easy to get a refund and the service stopped because they are very aware that what they are doing is wrong, but they rely on the hundred and thousands of us who dont check our bills because lets face it a mere £1.00 here and there will not alert you. The reason I was alerted was because I have 4 children all who have Iphones and they are all on my 1 account and I pay a nominal amount on a contract, which all of a sudden started to go over by £11 one month and now the 4th month it has gone over by £50.00 all because of Buogiorno, none of my teenagers knowingly subscribed to anything I contacted Tmobile who immediately blocked the intrusive company from any future attempts at taking money, but they could do nothing to stop them from taking money for the things we had subscribed to albeit without our knowledge. Tmobile sent me the following information 0207 6499customercareuk@buongiorno I called them on a Sunday, got a response but had to wait patiiently on the phone going through all the options until I got to a human being. I was direct, saying you have essentially stolen money from my account and I want my money back for every single phone as we had not subscribed to any such service. The lady at the end of the line, was very nice very accomodating and effortlesly proceeeded to de-subscribed me, and even asked, "Do you want a refund for this account" so make sure you make it clear you want a refund because otherwise they will simply stop future payments coming out. it is clear that customer services are very very well trained in handling what they know is happening every day, complaints and refunds, and they happily oblige, lets face it the number of us asking for our money back is few in comparison to the hundred and thousands who dont even know whats going on. This is a multi million dollar law suit waiting to happen, any one out there with the time and money to take this giant fraudster on will make a difference.- These fraudsters are pretty cleaver a couple of pounds from hundreds and thousands of people accross the world will make anyone a multi millionaire if not billionaire. They still make you go through hoops to get your money back- sending you an email, then you have to apply for your refund quoting the refence number they give you and it can take up to 7 days and maybe 48 hours to get the email from them, basically they hope you dont bother feeling happy that they agreed to refund you. Do note that the advisor's are so well trained that they will not argue with you, will not agree or disagree to anything you say, simply give you a reference number for the call and a reference number for the refund, thanking you all the way. Thousands of us have made millions and the same thousands of us can BREAK THEM-PLEASE GO AND GET YOUR MONEY BACK TODAY!! and lets show them that covert fraudulent business will not get the better of us all the best I hope it helps and dont take no for an answer!!

After having been ripped off since March 2014 to the tune of 82p plus VAT per week, I decided to find out a little more about this Company and I called them directly....much to their surprise..! Save yourself the bother of using the Customer Care number with it's barrage of automated questions and call the Buongourino offices in Shoreditch directly. They are based at 57-63 SCRUTTON STREET, LONDON , EC2A 4PF. Call them directly on 0207 613 6000 and you will be expressed through to Customer Services person and offered a refund via PayPal without any questions. ******************** C A L L O N T H I S N U M B E R TO G E T S T R A I G H T T H R O U G H ************************** •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 0 2 0 7 6 1 3 6 0 0 0 ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• (do not bother with the official Customer Services no. 0207 649 9636 - this is possibly a costly diverted internet number, not local) ***********************************************************************************************************************************************************A rather alarmed and flustered Buongiorno receptionist initially denied knowing anything about this iFortuneCookie phone app scam , but coudn't hide it and then very swiftly put me through directly to an actual customer services agent who had a well rehearsed and scripted reply for everything.I suggested that I was about to issue Boungiorno UK Ltd with a claim for my money back through the small claims court to which she explained that their process is fully legal. Sadly, it probably is, but is morally twisted in my opinion.However, she struggled to talk me through the process of how I might have unwittingly signed up, but she let slip at one point that the 'subscribe' button is actually a 'play now' button.This practice is totally immoral, deceptive and it is hard to believe that this is legal. I asked for the name and addresss of their CEO or Managing Director as I would like to send him/her a personal letter or maybe even arrange a face to face conversation to explain to me how they operate, but she refused to give out this information.I have yet to see if the refund happens..!If I do not receive a refund soon, I will be taking a visit to their offices, at 57 Scrutton Street to politely collect my refund in person.. I will keep you posted.. FYI: Companies House information: Name & Registered Office:
BUONGIORNO UK LIMITED
57-63 SCRUTTON STREET
LONDON
EC2A 4PF
Company No. 04101267Tel 0207 613 6000

Is apple giving money back if you have Mountain Lion uninstalled?

Hi everyone,
My main question is if Apple will give me my money back for Mountain Lion and iPhoto11 if I have them uninstall them? I know it's only $35 total, but I am not paying them my hard earned money for a program that has ruined my computer and makes me not want to even use it.
Also, is the correctional update going to be free for people who already purchased Mountain Lion when they release it? Does anyone know when they plan to release it?
Thanks for reading and/or responding, in advance!
Here is the rather long complaint I registered with Apple if you are interested:
"Good day,
After downloading Mountain Lion (I will call it ML) and iPhoto11 2 days ago, I am experiencing non-stop problems on a 2010 macbook pro that I have NEVER had issues with. I downloaded ML initially after seeing in multiple locations that Apple was advertising speak-to-type app that allows you to do type papers/do homework simply by taking into your computer... Yea, they forgot to mention the app only lets you talk for 30 seconds and gets more than half of my words wrong. WHAT KIND OF PAPER CAN I WRITE IN 30 SECONDS?! False advertisement.
Anyhow, here is the list of my other issues:
- Photostream/iCloud for my pictures has stopped working after about 24 hours of doing fine.
- My "All Notes" list is not in sync with what comes up on my notepad. I click on one title and it pulls up a completely different note. This works fine on my phone though.
- Notes are not saving what I write on my phone; is only saving what gets typed in from my computer.
- Notes is sending 2 copies of some notes to my phone. If I delete the second copy, it comes right back when I refresh Notes.
- Anything that I open that has iCloud gives me a message saying whether I want to allow access to "imap.gmail.com." It gives me the options: always allow, allow and deny. No matter which I click this message continuously pops up on my screen, not accepting my entry. It won't go away.
- My email makes me retype my password when I open it, but only about 1/3 of the time. Sometimes it accepts my password and sometimes it does not. I am entering the same exact password...
- I set up my emails to appear in order by date. This does not save.
- My internet kept failing when I first installed ML. It hasn't failed recently but it is slow.
- Apps are loading very slow. The App Store will only load sometimes, and is very slow when it does decide to.
- My battery is draining much faster than it did with Snow Leopard (SL) and is also draining much faster than it says it will when I hover the icon. Right now it is at 29% and says 2 hours 5 minutes remaining. Eight minutes about it was at 36 percent and said over 3 hours remaining. Clearing not true.
Also, here is a list of things that are confusing and I have not been able to find an answer to on the forums:
- How do I view only one account on my email, so that I am able to see all of the folders under that account that I created?
- How can I organize my documents into folders?
- Why are the folders and documents I had in SL not appearing when I click on documents in finder?
- In finder, where it lists documents, applications, desktop, airdrop, ect. I used to have one called "katielubinski" (my name) on SL. That is where I stored all of my document folders and now on ML it is no longer there and I am unable to find my documents. What happened/what do I do instead?
Hence all of that, I want it uninstalled if you cannot fix ALL of these problems and I want my money back. I also want iPhoto11 uninstalled considering I only purchased it because it's the only version that works with iCloud... which has stopped working for my pictures and therefore makes iPhoto11 useless for me. I liked iPhoto09 better and didn't even want to "upgrade" from it. I don't like the new changes at all. Also, I expect that the correctional update you all are issuing is going to be free for those of us who have already purchases Mountain Lion? It better be.
I know it's not just me thanks to all the articles on the internet I have read. I also posted on facebook about this and had a non stop stream of messages and comments about issues my friends are facing... we all seem to have a unique variety. Hopefully that doesn't mean more problems are to come. I have talked to two people who said its working fine. Two out of eleven that I have spoke to... Good job, Apple.
Sincerely,
My Name"
So, yea... that's it. Haven't heard back from an actual human being, of course, so I plan on calling Apple Support today and also have an appointment at the Apple store about an hour away from me incase they can't help with everything over the phone. Wish me luck!

Good luck!
While the majority of users are not seeing any major issues there are always a significant minority who run into problems.
Question is why? Is it something to do with software/system configuration prior to upgrading, the process going wrong or Mountain Lion bugs.
Now there are inevitably bugs in all software - the question is why are onlt some peopel affected.
Your real problem is that you can't simply downgrade to Lion or Snow Leopard without wiping your existing system.
Apple have refunded some users who have not been happy with certain aspects but I think they would be handling this on a case by case basis.
Personally, if in your situation I would ensure I had all my data backed up, reinstall the shipping OS, update it to current version and then try to install Mountain Lion again.
When computers play up sorting things like this out is a real chore.
AC

How long does it take to get my money back

Okay...I bought an app which I didn't liked...it cost 3.99 ... Then I reported the app and they send me an email saying ::::Recently you indicated a problem with Photo Director-HD Pro -make picture slide show music video .......by using the report a problem with iTunes. This email confirms that you have been awarded a refund of 4.32 on this purchase.i bought the app on December26,2013 ..
I have many questions
How I'm getting my money back?
How long does it take to get my money back?
Do I even getting my money back or not?
Please I need to know!!!! :'(

I had a similar experience yesterday. The Apple email that I got said:
"In five to seven business days, a credit of xx USD should be posted to the credit card that appears on the receipt for that purchase."
Your email should have said the same.
 Cheers, Tom

How can I get my money back on inapp purchases?

I recently got an 15 dollar iTunes card.So I decided to waste it on Fifa points.But the problem is that I just a new iPad air and when a wanted to get the points it made me answer security question.So a answerd them but it didnt give to me.And it didn't send me an email that I purchased it.So want do I do to get my money back.

contact the developer or apple
http://www.apple.com/contact/

Plese send my money BACK!!

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