PO Approval Items Workitems are not removed from the Universal Worklist UWL

Hi,
Certain of our purchase orders require approval, they are sent to the relevant approver via workflow to their SAP inbox (SBWP) and universal worklist.
When the user executes the workitem (Approve or Reject) The workitem should be removed from the universal worklist and SBWP when refreshed.
The problem we experiencing is that the Workitems are not removed from the UWL after they have been executed. The SBWP is behaving correctly and the items are removed.
It is not all the workitems that have this problem, only certain ones - but there is no pattern.
Thanks for the help.

Hi,
The user B approved the PR accessing the transaction SBWP or via PR transaction directly?
If via PR transaction directly, then your workflow needs a Wait Event step.
Regards,
Kleber

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PO Approval Items Workitems are not removed from the Universal Worklist UWL

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