PO getting terminated(runtime error) for particular user

Question

Dear all,
                i have a PO and its driver program,it has a functionality ,that when i execute it thru ME9F,i get a pop-up to save the PO in 1. SAP script format
    2. PDF format
    3. HTML format
when the user selects PDF format RB,it gets saved on th Desktop directly,now in production server i have two users using the ME9F,one user executes the PO and gets saved on Desktop without any error  and when the other user executes  he gets  save as option and when clicks save, it throws a pop up,file path not found .click search.when click OK it leads to runtime error.'FILE NOT Found'.
i have checked these possibilities.
1. memory of the user
2. whether acrobat reader is available
3. proper authourisation given to user
what exactly might be the problem ,can anyone help me in this issue,any help wud be greatfull.

Answer 1

Hi,
The desktop folder location changes with regard to the windows(or Operating system in general) username and it will not be same for all computers.
To clear this doubt, ask the both users to perform the operation in the system which is not throwing error.
If it was the problem, it may be because of the hardcoded filepath of the desktop folder, check that. To solve change file path to something like "C:\temp".
And its always a good practice to check whether the folder exists before downloading a file. Use method Directory_exist of class CL_GUI_FRONTEND_SERVICES for this process.
If possible post the download code segment.
Regards
Karthik D