Pocket edge

I just got a pocket edge and it is not letting me register my product it keeps coming up with a code saying network connection error the server at adobe has timed out can somebody please help me?????

You need the Digital Editions Forum.

Similar Messages

  • Device Authorization Problem

    I am attempting to authorize my device to load Adobe Digital Editions. Every time I do, I get a message that reads E_AUTH_NOT_READY. What can I do to correct it. I have tried to authorize a number of times and am still unable to. My device is an Entourage Pocket Edge. Thank you very much.

    Please refer the KB Doc : http://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html

  • EDGE and HTML dynamic text in a "box" with scroll bar

    I'm new to EDGE, a win7pro master collection cs5.5 suite owner. I'm mainly in the Film/Video post production field (mostly AE, PPro, Pshop, IA) but have been branching into web design the last couple of years.  I use Dreamweaver, Fireworks, Flash. While I'm a expert user with all the Film/video apps, I would say I only have intermediate ability with the web apps. While I understand a lot of programing logic bulding blocks I'm not a coder.
    So since we're told "flash is dead",  my interest in Edge is to try to do some of the things that I can currently do in flash in  EDGE. I was excited when Edge first came out but lost interest when it became obvious that Adobe was not going to offer Edge and Muse to "suite owners" but only in their force feeding of the "Cloud". Better known as the "golden goose" for adobe stockholders and a never ending perpetual hole in the pocket for users. Anyway....
    I spent the last couple of days doing some of the tuts and messing with the UI. It's matured a lot since I was here last.
    I've been working on a flash site for a sports team where one of the pages is a player profile page where college recuriters and other interested parties can view recuriting relavent info/stats about players. This is how it works. While on the "Team" page a users clicks on  a button labled "Player Profiles" . (Animation) A "page" flies in and unfurls from the upper right corner (3d page flips effect created in AE played by flash as a frame SEQ). Once it lands filling most of the center of the screen there is a bright flash. As the brightness fades we see the "page" is a bordered box with a BG image of a ball field(End). (Animation) from behind the border in fly small pictures (player head shots with name and jersey number). They stream in and form a circle like a wagon train and the team logo zooms up from infinity to the center of the circle(End). As the user mouses over a player's pic it zooms up a little and gets brighter (like mouseover image nav thumbs for a image slider). If the user clicks on a player's head shot it flips over and scales up to become a text box with a scrollbar. The content of the box is a mix of images, static and dynamic text fields populated from data in an "player info data base" XML file, and some hyperlinks. It's all kept updated dynamicaly with current stats, info and images from the XML file. There is also a "PDF" button that allows the user to open/save/print a PDF of the player's profile (the PDF's are static files for now but the choice of which pdf to retrive is dynamicaly supplied via the XML file.
    So.... Is Edge now able to do something like this?  Would it need to be a collection of small animations? could these be "assembled" and connected as an asset in dreamweaver ?
    I thought I would approach this from the end (ie click on an image and display a box with dynamic TEXT fileds. ) since that is the most important part, ie displaying the dynamicaly updated profile info.  Sooooo....
    Can Edge display a scrolling text box with Images, static text, and html dynamic text in it??
    Joel

    The code is in composition ready. Click the filled {}

  • Misinformed by a Verizon corporate store about Early Edge and now loosing hundred of dollars in order to get account straightened back out.

    In early November 2014, my husband and I visited a corporate Verizon store.  While at the store, we were presented with the option to do an "Early Edge" program.  My husband and I both opted to do the Early Edge program and were informed that it would be in our best interested to switch our data plan from 4 GB to 10 GB because it would be cheaper due to the larger discount on the line access charges.  He switched our plan on the spot in the store for us and we proceeded to do the Early Edge agreements.
    As part of the Early Edge agreement, the sales associate informed us that we would need to send back our current phones due to receiving a discount on the handsets when we signed the two year contracts with them.  This part was a little confusing for me because I signed my 2-year contract and purchased a Samsung Galaxy S4 with that contract but was having a lot of problems with it, so I paid full retail price or "out of pocket" for a Motorola Moto X Designed by You that was active on the account when we signed the Early Edge Agreement for my phone number.
    The sales associate was adamant that I needed to send the Samsung Galaxy S4 back to Verizon after I received my new phone in the mail from the Early Edge program.  He was well aware that the Samsung Galaxy S4 was NOT currently active on my account as we talked about my Moto X being on the account when he pulled up the account.  So when my new phone arrived in the mail, I activated it and mailed back my Samsung Galaxy S4.
    At the end of November and into early December, I started receiving both text messages and e-mails from Verizon stating that I had not returned my device back to Verizon and needed to do so within the next 14 days.  Both myself and my husband called Verizon Customer Care (611 from our handsets) multiple times to try and figure out why we were getting these messages.  We were each told a wide variety of reasons why we were getting these messages.  One phone call my husband was told that the warehouse mixed up the bags our returned devices were in and it would be corrected by the warehouse.  Both my husband and I were told several times that both phones were indeed received, but it took 4-6 weeks for the return to be processed so we didn't have to worry about the messages.
    At the end of December, I received another e-mail saying I failed to return my device to Verizon and I would be charged a fee because of this.  I called Verizon Customer Care (611) and was told that I received this messages because the warehouse was expecting a Moto X back and received a Samsung Galaxy S4 instead.  I explained why I sent the Galaxy S4 instead of the Moto X and the customer care representative put me on hold as he spoke with his supervisor, then came back and told me I needed to return to the store where I signed the Early Edge agreement where they could change the phone that the warehouse was expecting from the Moto X to the Samsung Galaxy S4.
    My husband and I traveled an hour to the Verizon store where we signed the Early Edge agreement and were told by the store manager that it was impossible for them to change what phone the warehouse was expecting at a store level.  We asked that the store credit us the fee we were expecting to be charged for not returning "the correct phone" since we were mislead by a store employee, but the manager refused to help us with a credit or to even get the situation with the returned phones resolved.
    Exhausted and extremely upset, I decided to try one last hope and use the live chat feature on the Verizon website for help with the issue. 
    Now, another issue on the account we faced was a $30 overage fee for going over our data plan in November.  We received a ridiculously high Verizon bill in December and when I examined it, I saw we were being charged for a "month in advance" on all of the charges on our account due to signing the Early Edge agreements, as well as $30 fee for going over our data.  It was never explained to us by the sales representative that our next bill would be higher than it normally is because we will be billed for a month in advance, so that was shocking to receive a bill almost $200 higher than our normal bill, and to have a $30 overage fee.  I called Verizon Customer Care (611) and asked about the $30 overage and she told me it was because we changed our data plan at a Verizon store in the middle of our billing cycle.  She spoke to her manager and was approved to give us a $30 bill credit on our next bill since the data plan change should have been back dated to the start of billing cycle to avoid things like a data overage.  So we paid the extremely large bill and when the December bill came, there was to no surprise, no $30 bill credit on our December bill.
    So, I waited about 10-15 minutes for a chat agent to become available.  I was connected to an Agent and typed out a lengthy summer of my issue of the missing bill credit to start and told him I had another more complicated issue to discuss after the bill credit.  It said the "Agent is typing a message" down at the bottom of the chat for a long time, I probably waited a good 25 minutes like an idiot before I attempted type another message but was unable to type anything.  While cycling through the open windows on my computer, I noticed there was another pop up from Verizon that said my chat was disconnected because of inactivity.
    I got REALLY upset at that point, and had to wait another 10-15 minutes to get into a new chat with a new agent since the other one timed out because the agent never said anything in my chat window.  I was connected with a very helpful and polite agent named Tiffany.  Long chat conversation made short, Tiffany promised to issue a $30 "instant credit" to my account that would take 10-15 minutes to appear and I needed to relog in order to see.  She also told me that I was supposed to send back the Samsung Galaxy S4 since I paid out of pocket for the Moto X and that she would forward the issue to her supervisor to get the Samsung Galaxy S4 accepted by the warehouse so I would not have to pay the fee for returning the wrong device.
    It is now January 10th, 2015, and my bill is due by 1/11/15.  There has still not been a $30 "instant credit" posted to my account as my bill amount has not decreased by a single penny since it posted to my account in December.
    About 30 minutes after I finished chatting with Tiffany, I received several text messages from Verizon informing me that the warehouse would be returning my Samsung Galaxy S4 to my residence and I needed to return my Moto X after that because it was the last phone active on my account when I signed the Early Edge agreement.
    I am EXTREMELY upset that we were misinformed by a sales representative at a corporate Verizon store and it is going to end up costing me hundreds of dollars because I chose to do a Early Edge upgrade and it really screwed up my account.  If I comply with what Verizon is asking and send back my Moto X, I am loosing the $350 dollars I spent to purchase that phone out of pocket plus the $30 dollar overage fee I was charged for a change the representative made on my account in the middle of the bill cycle.  If I refuse to send the Moto X back, I must pay a $250  fee (or higher) for not returning my device plus the $30 overage charge.
    I used to really enjoy being a Verizon customer, but now I feel completely scammed out of hundreds of dollars because Verizon as a company is refusing to make a wrong a store associate representing the company made back in November.
    This became A LOT longer than I intended it to be and I don't expect anyone to read it fully, so if you take anything away from this forum post (if it doesn't get deleted by Verizon), please take these thoughts away:
    Do NOT signed up for the Early Edge Program because it will do nothing but give you a ton of headaches, really screw up your Verizon account, and cost you a lot of money in the long run.
    Do NOT believe when anyone paid by Verizon tells you that you will receive any kind of credit on your account, it will NOT happen.
    Verizon Wireless will NOT fix any mistakes on your account made by the company itself; Verizon Wireless will come up with solutions on how YOU can fix the problems THEY created on your account, but none of these solutions will actually fix your account.
    If you are thinking of switching to Verizon from another company, DO NOT.
    Sincerely,
    an extremely disgruntled Verizon Wireless customer who WILL be switching to another carried once the mess of her account gets sorted out.

    I am going to tell you like I have been passing the word about this scam verizion is running with this edge program,basically they been getting our money from both ends,anyway that is how my lawyer explained it to me.I am taking them to court and will see where it goes.
    All I'm saying is read the fine print a couple of times because what there putting in print isn't true.
    My wife was such a great customer they gave her a couple lg tablets,she told them we got enough at home and they said but there free she said ok I guess if there free.
    Two months later I was getting charged and they been in the closet,they don't care about the customerand there liars.
    ------------------------------------------------------read below--------------------------------------
    how do I get out of the edge program

  • Edge Plan is a RIP OFF!!

    I'm so disgusted with this stupid contract! I keep calling and going to the store for months and no resolution what-so-ever. In the store they tell me they can't help me and I need to call customer support. I call customer support and I either get someone who doesn't get what in the world I am trying to explain, or they tell me I need to go to the store because they don't know what the situation with the employee who changed my plan was. I've been a customer of Verizon for very many years, NEVER missing or being late on one single payment, and I can't wait to get the heck away from this company, and take my hard earned money elsewhere!
    I had two lines, both with Galaxy S3 phones. One decided to start giving errors for no reason. They could not figure out the issue at the store. Claimed it was some kind of system issue. The employee said I needed a new phone, and that it was a VERIZON error with the phone. I asked the employee about the refurbished phones with the warranty that I have been paying all this money towards for so many years. He informed me that the warranty didn't cover that anymore and I either had to switch to the Edge Plan or just sit around with a broken phone until I was eligible in 3 or so months. Really?! I've only replaced ONE phone over 5 years ago through my warranty and I can't use my insurance that I have been paying all this money over the period of all these years for? How does that work, Verizon?! Come to find out it is covered! I get on the Verizon Wireless website and it is indeed listed under the warranty; however, that doesn't matter though because nobody at Verizon will help me anyway. It's just a vicious cycle of telling me I need to call and visit my local store.
    Then after giving me no other option, I was pretty much forced into a corner to get on the Edge Plan to remain a customer with a working device. Not only that, then I have to give up a device I PAID FOR to pay you just to borrow one?! Where is the logic there? Why am I giving you guys a phone I paid hundreds of dollars for just to pay you more money for something I am borrowing? Why are you getting my property for me to get onto this new horrible plan you're forcing me into? Nobody is paying me for MY phone! I owned that Verizon!
    Now come to find out...
    "After 30 days, if you've paid at least 75% of the Edge device, you'll have the option to Edge Up to a new device without any upgrade fees."
    WHAT?! How does this even make sense, Verizon?! If my math estimate is correct, $30 or so dollars a month towards the device on the Edge Plan does not come anywhere near 75% in a 30 day period. Verizon, are you telling me for an $800 phone I would have to pay out of pocket $600 to upgrade after 30 days? Or one of you new disgusting upgrade fees, where it cost just as much or more to upgrade as it does to be a new customer? How you value your long time customers, way to award them for being loyal and paying you so much of their money! Oh the things they'll never tell you when they are twisting your arm!
    I'm really sick and tired of trying to find a solution and just being bounced around. I'm seconds away from contacting legal advice and switching providers! Way to treat your loyal customers of many many years, Verizon!
    >> Edited to comply with the Verizon Wireless Terms of Service <<
    Message was edited by: Verizon Moderator

    Mel1182 wrote:
    Now come to find out...
    "After 30 days, if you've paid at least 75% of the Edge device, you'll have the option to Edge Up to a new device without any upgrade fees."
    WHAT?! How does this even make sense, Verizon?! If my math estimate is correct, $30 or so dollars a month towards the device on the Edge Plan does not come anywhere near 75% in a 30 day period. Verizon, are you telling me for an $800 phone I would have to pay out of pocket $600 to upgrade after 30 days? Or one of you new disgusting upgrade fees, where it cost just as much or more to upgrade as it does to be a new customer? How you value your long time customers, way to award them for being loyal and paying you so much of their money! Oh the things they'll never tell you when they are twisting your arm!
    What's you're issue? Do you think you should be able to get new $800 phones every 30 days for the price of $30? The terms are clear. You can upgrade after 30 days as long as you paid off 75% of the devices cost. If you make you're regular payments that's 18 months. They could just make you wait 18 months Verizon is giving those that want to upgrade sooner an option. Why do you want to upgrade a phone after only 30 days. Choose your devices more wisely.

  • Verizon Edge, to good to be true, or an outright lie?

    I recently (May 15th, 2014) went into a GoVerizon store to upgrade two of our phones on our family plan.
    We have 5 lines connected and we have been on the 1400 family shared minutes with text $10 extra per phone.
    We were due for upgrades (actually some of us were due for an upgrade in 2011).
    So, as we were looking at our options, the representative (Alissa) explains the Edge plan to us.
    She explained that with the special offer, if we choose the 10gb plan we would get $25 off our line fee, AND $25 off our monthly phone payment.
    This was without a two year agreement.
    Well, this offer was too good to pass up! We would have 5 new iPhone 5S' with 10GB of data and only have to pay about $200 a month.
    How could we pass it up? We would only have to pay $15 per month for line fee's, and only $2.17 per month for phone cost fee.
    I asked Alissa if she was sure that we would get $25 off each of these things and Alissa said, "Yes!"
    As I thought about it overnight, I  just didn't believe it, how could they give credit on both the line fee and the phone fee? So I went in the next day to verify what I was told and spoke with the manager of the store (Elisabeth). She explained the plan to me again, and gave me the very same information.
    I questioned her over and over asking how Verizon could do this. She said, "I don't know, it's a great deal, I think that they would like everyone to be on this Edge plan."
    So, now we have 5 new iPhone 5S' and the 10GB Edge plan, no contract and we didn't need to use our upgrades.
    I've been with Verizon since I began using a cell phone. It's been like 16 years!
    Today (May 20th, 2014) I went in to the same store because my 23 year old daughter wanted on the plan too. She is currently with AT&T and bought a used iPhone 4S to avoid a 2 year agreement with them.
    Elisabeth was out for the week and a different employee was working, his name is Aaron. I told Aaron how excited I was at such a great deal. "How can Verizon do it, I mean $25 off our line and our device, Wow!" I said to Aaron.  "Um no, just your line, not your device too." What!?! Are you kidding me?" I was here twice last week, for hours verifying that this plan was indeed what Alissa and Elisabeth were telling me. What am I supposed to do!? We were pushing it to have the bill increase to $200, I can't pay $300!!" I said, now feeling a bit sick to my stomach.
    You see, I share a plan with my parents. They didn't want to upgrade to smartphones, I had to talk them into it. The way I did this is to tell them that they would each be getting a new device that I would help them learn how to use, and it would only cost about $65 more a month total for all of us; so each of us would be paying $40 per month.
    We really could barely squeeze the extra money out of our budget, but the deal was cheaper than just adding two smartphones, or so I thought....
    This happened in Lake Stevens, WA
    Has this happened to anyone else?
    If so, how did you handle it?
    I fear that now we will each be out $50 restocking fee since we will have to return the phones and cancel the plan.
    Is Verizon obligated to uphold the contract that their employees (even managers) mis represent?

    Verizon did the same exact thing to me and my wife as switched from AT&T. 2 separate phone reps from Verizon's sales number assured us the same thing. A third assured me over the phone after we got our phones and were setting them up.
    I was assured several times we would get $25 off our line fee and $25 off our device.
    3 months later when we get our second bill without all the confusing tax and start-up fee's sure enough, no $25 off our devices.
    I asked customer service to review the phone calls with reps and get back with me. The manager told me regardless of what I was told by them and what they listen to they will not give me the credit. So we shall see.
    I will wait until next and send a written claim and request for mediation before either filing a smalls claims action action or seeking counsel on a possible class action suit. I am sure there are many deep pocketed class action firms that would love to take Verizon through the ringer. We are not only talking the $25 a month until the phone is paid off, there is bad faith and punitive's plus if you were grandfathered into an indefinite unlimited data plan how much is worth?

  • Want to pay off Verizon EDGE phone 100% and yet still can't get out of Agreement??

    My fiance was talked into getting on the EDGE plan and apparently not many employees know the rules behind the actual Agreement.  They told us originally he could get on the EDGE plan and when we were ready we could combine our accounts, I am not under the EDGE program btw.  So when it came time when I was ready to add him under MY account they said we couldn't because he had the EDGE plan.  So they then said we could buy out the EDGE Agreement and combine the accounts then.  The associate told me to "think" about it though and also to wait til the 8th when my cycle ended.  Well, I went into another Verizon store yesterday because it was the only time our schedules allowed for it during the time and was told that yes, we could buy out the phone and Agreement but we have to wait 30 days from when he got on the plan?????  If I'm not mistaken the FAQ's section on this website for the EDGE Agreement states we can buy out the phone (pay the entire amount) and be done with it AT ANY TIME.  Did I read that wrong or does Verizon NOT want $335 out of my pocket immediately?  I just want some answers, straight answers and the RIGHT ANSWER.  I'm tired of talking to reps and getting different stories and answers every time.  Let us please buy out this Agreement and get back on a regular 2 year plan so we can combine our accounts. 

    1.  We did not know it was not a real Verizon store, when it has "Verizon Wireless" plastered in big letters all over it, well it's a tad bit misleading.  Had we known at first it wasn't legit, we would have never stepped foot in the door.  Lesson learned.
    2. I did not sign up for the EDGE plan, my fiancé did and he did so without researching about it like I would have done.  But he was desperate for a new phone cause he thought his Pantech Maurader was a piece of junk.  However, I do not believe it was even that.  After my research on the Android Operating System updates, I would say its the new updates that are junk.  I am under the regular 2 year plan and am perfectly happy with my old iPhone 4 and my contract and the fact that I have to barely deal with situations like this, until now. 
    3. I want him under my plan because I get the better employee discount and we'd like to save money by having our accounts combined.
    Sent from my iPhone

  • Questions About Verizon EDGE Plan???

    So, me and my guy went into what we thought was a regular Verizon Store to ask about combining our accounts to save some money (we are engaged).  My guy was having major issues with his Pantech Maruader and the sales person convinced him to get on the EDGE plan and get a Samsung Stratosphere II (he wanted a keyboard smartphone).  I asked about when we could combine our accounts and he said any time.  He suggested we do it on the 1st of next month though so the bill won't be huge.  Well, I called up Verizon today to try to get a quote again since I had forgotten.  They told me and also told me I didn't have to wait to get my guy on my plan.  So I proceeded on the website to try to "add a line" and it wouldn't let me.  We called customer service and they said an EDGE plan couldn't get under a non-EDGE plan and there was this"assumption of liability" phrase getting thrown around.  I said I accept the assumption of liability and they said they still couldn't do it.  If I wanted to connect to HIS plan I could but not vice-versa.
    So I have heard all these different things and stories.  And I wonder if he can just pay the balance off the phone and quit this EDGE plan and go back to the normal plan he had before, I believe the MORE EVERYTHING plan?  Another guy at the "Verizon" store said we can't combine the accounts and that the EDGE plan just came available two days before he got the new phone and the plan.  This was March 12, 2014.  He also stated that they were very uninformed about the EDGE plan as employees and that the "Assumption of Liability" bit was told to them last week.
    But from what I'm reading up here is that EDGE rolled out August last year????  So did I just get blantantly lied to so I wouldn't go off on the guy?  I didn't act angry towards him or anything just went in there asking what were th options so we can combine our accounts.  I want him under my account cause my job discount is bigger than his.  He also stated that we could just pay off the phone and there would be no early termination fee and he could go back to his regular plan...then transfer to myaccount, is this true??
    Please someone shed some light on these questions!!

    We tried to go into the Verizon store on N. Main St. in Suffolk, VA. yesterday to pay off the phone balance and get out of the EDGE plan, do the AOL and get him under my plan.  The Rep said we couldn't do that until it's been 30 days since he signed up for the plan.  That will be on Saturday, but she said wait until Sunday just to make sure.  So AGAIN I am getting a run-around.  I am tired of this situation.  Does Verizon not want $335 out of my pocket immediately??  I will be printing out this conversation and bringing it to the store again today.  Also, I hope you are a real representive and not a robot, since the other store told me the other responses from a chat I had on this site was from a robot and basically blew off any of it's answers...
    The original store btw is on Portsmouth Blvd. in Chesapeake, VA.  They "state" they are an authorized Verizon dealer but they are NOT an official store.  The REAL name of the store is WeRWireless and the address is 4300 Portsmouth, Blvd. #196, Chesapeake, VA. 23321
    The store I will be going to tomorrow will be Verizon Wireless, 1202 N. Main St. #200, Suffolk, VA. 23434.

  • I went swimming but forgot to take my iPhone out of my pocket, how can i get it back working?

    hello everyone,
    i went swimming today but i forgot to take my iPhone out of my pocket, it was only about a minute in the water, but still it can't be good. I haven't touched anything to avoid damage. The screen is withe on the upper edge, behind the camera glass you can also see water vapor. More than that i don't know. I don't think it still runs because i can't hear anything, but again i haven't touched a button or whatever.
    greetings

    1. Turn it off.
    2. Your warranty is now void so don't take it to Apple.
    3. You need to dry it out, put it in a tub of dry rice in a warm place, the raise will absorb the water.
    4. Leave for a week before you try to turn it on.

  • Verizon Edge vs contract

    I am trying to understand this and must be missing something.
    Let's say for example I sign a 2 y contract and get a base iphone6 for $200 out of pocket and a 10 GB/mo data plan (not counting fees/taxes in the example, for simplicity).  You take the Edge route and pay $650 for the phone, but get a $25/mo discount since you are buying an unsubsidized phone.  Over the 2 years, $25 x 24 mo = $600.  So $650 for phone minus $600 in the monthly "discount" means you paid $50 compared with the subsidized user's $200.  What am I missing? Thanks.

    I am trying to understand this and must be missing something.
    Let's say for example I sign a 2 y contract and get a base iphone6 for $200 out of pocket and a 10 GB/mo data plan (not counting fees/taxes in the example, for simplicity).  You take the Edge route and pay $650 for the phone, but get a $25/mo discount since you are buying an unsubsidized phone.  Over the 2 years, $25 x 24 mo = $600.  So $650 for phone minus $600 in the monthly "discount" means you paid $50 compared with the subsidized user's $200.  What am I missing? Thanks.

  • The 'edge' doesnt turn capital even when the BIS plan is Activated

    hey guys
    i hav a bb curve 8520 hvng a signl strength of -67dBm 
    I used to hv a BIS plan a few months ago bt nw whn i recently activated d edge doesnt turn capital 
    i tried a battery pull olso bt it doesnt work
    guyss pls help me
    thnks in advance

    Mel1182 wrote:
    Now come to find out...
    "After 30 days, if you've paid at least 75% of the Edge device, you'll have the option to Edge Up to a new device without any upgrade fees."
    WHAT?! How does this even make sense, Verizon?! If my math estimate is correct, $30 or so dollars a month towards the device on the Edge Plan does not come anywhere near 75% in a 30 day period. Verizon, are you telling me for an $800 phone I would have to pay out of pocket $600 to upgrade after 30 days? Or one of you new disgusting upgrade fees, where it cost just as much or more to upgrade as it does to be a new customer? How you value your long time customers, way to award them for being loyal and paying you so much of their money! Oh the things they'll never tell you when they are twisting your arm!
    What's you're issue? Do you think you should be able to get new $800 phones every 30 days for the price of $30? The terms are clear. You can upgrade after 30 days as long as you paid off 75% of the devices cost. If you make you're regular payments that's 18 months. They could just make you wait 18 months Verizon is giving those that want to upgrade sooner an option. Why do you want to upgrade a phone after only 30 days. Choose your devices more wisely.

  • Should I go Edge?

    Hello everyone,
    I'm in a pickle and not sure if I should go EDGE or not. I am up for renewal and Verizon can give me $200 for my old iPhone 4s (basically a free upgrade to the 6). What I've always done in the past was when the new iphone came out the following year, I would sell my current iphone for as much as I could used on ebay, then pay for the new iPhone for full retail. Normally it came out to be $200 out of pocket anyway. So I'm not sure which is the better way to go.
    here is a great link to the breakdown on edge vs regular plans for anyone interested.

    namit wrote:
    I would stay away from edge.... here's why.
    Basically you pay the retail price of the phone for 20 months.. In my case I was paying 750/20 = $38 additional per month and getting just a $15 discount to be on Edge. 
    Moral of the story - Stay away from Edge!
    Sorry Edge discounts are either $10 or $25 there isn't a $15 discount. I would say that if only getting $10 discount stay on contract unless one really wants to upgrade sooner than 24 months. If you are getting the $25 discount Edge is better.
    Example take the new iPhone 6 for $650.
    Contract. $200 cost, plus $30 upgrade fee plus sales tax $22( in my area )total $252
    Edge. $650 plus tax =$713 - $500 Edge discount( $25 X 20 months )=$213
    Also line taxes/fees are $1.75 less( in my area ) $1.75 X 20=$35 $213-$35=$178.
    So on Edge I'd be paying less and even if I wait until it's 100% paid off before upgrading that's 4 months sooner than a contract. But I could upgrade A LOT sooner.
    Moral of the story - It depends. So quit hatin

  • Nokia Lumia 820 Pocket/hairline scratches, questio...

    Hey Dear Support! 
    May i ask you what kind of technolgy used about the 820 display ? 
    I am curious about the glass, if i holding in my pocket (take in, take out) and using with gloves will i experience "pocket/hairline" scratches on the phone ? 
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