Pop up illustrator windows leaving drop shadows on screen even outside of illustrator

Hi,
I've recently updated to Adobe Illustraor CC 2014 and there seems to be a new feature causing problems. The pop up character window initiated by the top docked toolbar is leaving a shadow on my screen, even outside of illustrator. The only way to get rid of it is to restart my computer.
This is driving me crazy as i never had any issues with Illustrator CC. Thanks for any help!

This issue seems to be with dual monitor setup where the 2nd monitor is 24HD Cintiq. Since the resolution of both the monitors is different the pop-ups from the control bar links are getting displayed detached/away (in the center of the screen) from the control bar.
Illustrator team is looking into this.
For the time being making both the displays duplicate resolves the issue when the Cintiq is not your main monitor.
Please drop me an email if anyone else is encountering this.
Thanks & Regards,
Raghuveer
[email protected]

Similar Messages

Any way to get rid of the drop shadow on Screen Captures in Leopard?

i do a fair bit of procedure documentation work, and so use screen captures quite a lot. Since upgrading to leopard the screen grab tool now puts a 77(ish) pixel white border and drop shadow around the screen captures, which might look trendy for some things, but for the stuff I am doing is just annoying, and something that I have to remove from all of my screen captures.
Is there any way to turn this "feature" off.

There's a Terminal tweak that I got from Mac OS X Hints here:
http://www.macosxhints.com/article.php?story=20080629181121863
You just copy-paste a line into Terminal.app and after a restart the cursed shadows are gone!
If you do a Command-Shift-4 then hit space for a window grab, then grab the Dock, then there's apparently a single funkiness with this fix, in that the resulting image in this specific case (of the Dock) is stretched horizontally. I haven't seen mention of any other side effects, and otherwise it's working fine on my system, but be aware of that.
The Dock shows up fine in any other type of grab, so since I never take a picture of just my doc using the grab window function, I'm more than pleased to use this and get useful window shots back again.
Hope this helps!
Pres
Message was edited by: Pres Nevins

Moving open windows leaves a trail across screen

When I drag a window over another window the first window leaves a trail and remnants of itself across the other window. It also appears that the second window us redrawing slowly. I've tried everything and nothing seems to fix this. A lenovo tech guy in Korea claims that with the B575 this is an unavoidable problem because the hardware cannot keep up so he advised that I turn off the "show window contents while dragging" option in the Advanced System Performance settings.
1. I do not believe that the B575 hardware is not capable of refreshing the screen fast enough to allow this to happen
2. This does solve the problem of seeing a series of trail remnants but I think its a cop out and avoids fixing the real issue.
Any suggestions?
Brand new laptop had windows 7 home premium installed at the shop

Open task manager, check your processes, its very likely you have some nasty bloatware or whatnot eating CPU cycles up in the background. My B575 does not have this problem.

Drop shadow disappears when I close title tool?

I'm using Premiere Pro CC. I have created a title in title tool and I have added a drop shadow. I can see the drop shadow when I still have the title tool open.
Once I close the title tool window the drop shadow disappears? I have tried different fonts nothing seems to work. Don't know what else to try?

It's not really a bug, it's by design. Hardware acceleration processes things differently.
If you're on CC, you can also leave hardware acceleration on and go into the Sequence settings and uncheck Composite in Linear Color.

Unwanted drop shadow showing up on shape objects - BUG?

Hi all,
I am currently using photoshop cc 2014 and pasting vector objects in as a "Shape Layer" - for some reason a shadow is showing up around every object i create since i upgraded to cc 2014 but it is NOT a layer style. How do i remove this? is it a graphics issue or processor issue? Does anyone know the settings to allow me to create shapes with sharp edges?
Any help would be greatly appreciated

I'm running into a similar problem. I've pasted a shape from illustrator as a vector smart object. When I have a green rectangle below it, there is no drop shadow. But when I hide that layer, the drop shadow clearly shows above the white background.
It appears to be controlled by the global light under layer styles, but I can't turn it off even when "Drop Shadow" is unclicked.
Drop shadow clearly showing, even when it's unclicked in Layer Style.
No Drop Shadow showing when there is a green rectangle underneath.
Drop Shadow appears over white Background when the green rectangle is turned off.
Drop Shadow appears to be controlled by Global Light, but there seems to be no way of turning it off.
What am I missing here? Any help would be awesome. Thanks!

How can a transparent stage have round corners and drop shadow?

Hi,
This is actually 2 questions:
1- How can a transparent stage have background corners?
I've tried doing this:
.rootPane
-fx-border-radius: 4 4 4 4;
-fx-background-radius: 4 4 4 4;
-fx-border-color: gray;
-fx-border-style: solid;
-fx-border-width: 1;
-fx-background-image: url("resource/clean_textile.png");
And make the root of the scene have the ".rootPane" style class.
But it sometimes shows some visual artifacts on the corners. Am I doing it wrong? is this a bug?
2 - How can a transparent stage show the windows 7 drop shadow effect of windows? Is it possible?

How can a transparent stage have background corners?Yes, this is a possible.
There are a few of tricks and you need all of them:
1. StageStyle must be transparent:
new Stage(StageStyle.TRANSPARENT);2. Scene fill must also be transparent:
new Scene(root, Color.TRANSPARENT);3. Color the background:
-fx-background-color: derive(cadetblue, -20%); 4. You need to apply the dropshadow effect to the background region.
-fx-effect: dropshadow(three-pass-box, derive(cadetblue, -20%), 10, 0, 4, 4); 5. You need to inset the background in the region which has the dropshadow so that the shadow will be visible within the Stage and not clipped out of the stage bounds.
-fx-background-insets: 12; 6. You need to apply a radius to the background to round it's corners.
-fx-background-radius: 6;Here is a sample in this gist revision =>
https://gist.github.com/1887631/155d5e052b6ec7d0eaa6f825713f98f8e542152e
How can a transparent stage show the windows 7 drop shadow effect of windows? Is it possible?You can kind of approximate it using the above techniques, but I don't think you will be able to get an exact match without something like: http://javafx-jira.kenai.com/browse/RT-18936 "Enable aero-style glass transparencies" (and probably additional JavaFX platform support as well) being implemented.

Drop Shadow on Widgets

I have inserted a picture to a menu widget and applied a drop shadow. The shadow follows the shape of the picture fine in design mode, but when I go into view in browser, preview or publish the shadow follows the shape of the box the picture is contained in, not the picture inside (picture is a simple textured tag shape). What am I missing? Background is selected none with zero transparency but I can't see anything else to change. And why fine in design mode but not when sent live or in preview? Please help!

This is a bug.
In general Muse attempts to use CSS for effects (i.e. drop shadow) whenever it can. Unfortunately, CSS works reliably for rectangular drop shadows but not for irregular shapes. For irregular shapes Muse bakes the drop shadow into a new composition image. However, for the particular use case you've encountered Muse is incorrectly assuming CSS will work. It doesn't.
This is fixed for the next major release of Muse, but will unfortunately not be included in a dot release. The only workaround at present is to add the drop shadow to the image outside of Muse and then re-place/import the image.
Sorry for the inconvenience.

Drop shadow on mattes and fills

Hi folks
I have just composited a matte and a fill graphic over a commecial using the composite mode travel matte - luma, now I need to put a drop shadow on to that comp...but alas drop shadow does not work in the motion tab on either the alpha or fill , nor does a drop shadow effect from the effects tabs...
any ideas ?
tx in advance
peace in africa...

This is really a question for the Final Cut Pro forum as you are talking about Final Cut Pro functionality.
The reason you can't see a drop shadow is because you are using a pre-existing alpha clip (a clip of white and black that serves as your transparency information). The travel matte luma effect can only use the video information in the alpha clip to determine the transparency. The alpha clip is a full-frame clip so any drop shadow applied will appear outside the frame.
The best thing to do is to recreate your fill graphic in its original application, and export it with an embedded alpha channel. Then you won't need to have an alpha clip or use the travel matte-luma to composite. FCP can read embedded alpha channels so you would just place your graphic over your video, render and be done with it. Then you can add drop shadows to your heart's delight.
Andy

When I go to do a drop shadow, photoshop cc takes 17 seconds to pull up the window

I just got Photoshop CC a few weeks ago. It seems to be very slow, and I'm using a super fast computer with 32Gig of RAM, i7 Processor, SSD, etc...
Photoshop in particular, is REALLY slow. For instance, when I go to Layer, Layer Style, Drop Shadow, it takes about 17 seconds before the window will pop up for me to make adjustments on a drop shadow. If I click cancel on that, it takes about 2-3 seconds for the window to go away.
Lots of other slow things in photoshop too. Scratch disks are on a SSD. Performance is set to give Photoshop 80% of my RAM.
Anyone have any clues or ideas to help?

I have this same problem. It doesn't take quite as long, about 6 seconds to open the Layer Styles dialog, but still, way too long for such a powerful computer (I have pretty much the same specs as your). My Surface Pro 3 i5 runs Photoshop faster than my i7-5820k with a GTX970.
Did you ever get the issue resolved?

Safari 6 in Mountain Lion lost window drop shadow

After I upgraded to Mountain Lion, I have a weird problem with Safari 6: the window does not have the drop shadow, and when the window is activated only the title of the Web page gets darker color in the top bar of the frame. It's a very annoying problem, since there is no visible frame if the Safari window is overlaid on top of another window with white background. This happens only on one user account and on one computer out of the four that I upgraded from Lion to Mountain Lion. I tried to figure out which preference setting controls that, but neither removing all preferences for Safari and starting from scratch, nor copying the Safari preferences from the library of another user account that is fine did help.
Perhaps somebody can tell me how is the coloring of Safari windows handled. Windows of all other applications are fine -- it's just the Safari's window that gets the problem.

I bit the bullet and created a new account. I wanted to preserve account name, so I deleted the old one, but chose the option to leave the home folder intact (it was renamed to "userid (Deleted)"). Then I moved what I needed to the home folder of the new account. iCloud helped quite a bit, as I did not want to move any of the ~/Library content. VirtualBox VMs moved quite nicely with the use of File->Add. Dropbox took some time to sync, but Google Drive refused to reconnect to the folder; thank goodness I have gigabytes on the former, and just a few files on the latter. Time Machine is busy, of course, but... Mountain Lion looks like Mountain Lion now
It's been much faster than trying to fish around for the solution to the problem. Still, I am actually interested in discovering how exactly the windows are decorated on Mountain Lion. The developers of Mac themes must know, but I do not know any of them

Illustrator CS6 crashes using Effect Stylize Drop Shadow. There's a work-around

Illustrator CS6 crashes when using Effect > Stylize > Drop Shadow on a regular shape e.g. rectangle created by the Ractangle Tool.
I select the shape, apply the effect and it will crash giving this warning dialog: "The operation cannot complete of an unknown error: [CANT]". Then Illustrator CS6 crashes.
This is the crash report in Windows 7 32-bit:
Faulting application name: Illustrator.exe, version: 16.0.0.682, time stamp: 0x4f6e762b
Faulting module name: MMXCore.8BX_unloaded, version: 0.0.0.0, time stamp: 0x4f44e8d6
Exception code: 0xc0000005
The crash happens about 90% of the time.
Possible work-around:
Since I experienced some strange behaviour of CS6 applications before, I experimented witn running Illustrator as an administrator (elevated privileges). When I do that, I can apply the effect without Illustrator CS6 crashing. Here I go again..elevated privileges (see http://forums.adobe.com/message/4432510) .
I have to admit, this is one of the many strange behaviours in CS6 applications that make their performance and reliability very unpredictable.
Cheers,
Dave

Wade_Zimmerman wrote:
When will you users on the Window platform learn to repair your permissions the problem when installing any software is that the permissions may not be set properly and this may be caused by the way previously installed software has changed your system.
Because there's no need to do a "repair permissions" thing, that being a bizarre Apple concept. In Windows, the software installation neither "sets permissions properly" nor does previously installed software "change your system" (whatever that means). Windows installation packages run under a special account to copy files into their proper directories without having to "change system properties". It's all done automagically and managed by Windows, not by individual applications.
Wade_Zimmerman wrote:
KNow I know that with windows users it is a very unpopular premise that the permission might need to be repaired but they do from time to time and I believe unfortunately that on the Windows platform it is a manual procedure but there may be a utility that can do it for you.
Like I said, all of that makes no sense on Windows.
Wade_Zimmerman wrote:
Of course your settings folder could also be corrupt.
I did rename the Prefs, and AI did re-create it, and the SFW problem I described was resolved. Great!, I thought, until I closed AI and opened it again -- Boom! Same problem.
The problems I described happen because software developers (and the Q&A testing teams) have an arrogant attitude -- they think "I'm the King of my computer and, by God, I'm going to run my computer as the most powerful user I can be." So they do all their work under the elevated privileges of an administrator account, and are completely surprised and clueless when their software fails to run under a standard user account. (Always running one's computer under the reduced privileges of a standard user account, by the way, is the recognized Best Practice for safe computing; and in these times it is now unacceptable to require elevated privileges to run an application....)
Ken

CC 2014, Illustrator, type with Drop Shadows what's different about them?

I just tried to give a line of type a drop shadow, using Creative Cloud Illustrator CC 2014. When I first apply the drop shadow a blur shows up and the only what I can give it a shape is and by going to O inches blur. What on earth is going on...do I have a bad copy of Illustrator?
I'm using Illustrator on a PC running Windows 7 Professional, has an Haswell i5 processor and 16 GB of memory. I'm using the 64 bit version of CC 2014
When I've gone to Help it won't accept drop shadow and type for illustrator at all.
Thank you very much, in advance. Any help would really be appreciated appreciated.

This is what I get: Mode: Normal; Opacity: 75%; X Offset: 0.1 in; Y offset: 0.1 in; Blur: 0.1in Color: Black

How do I include a drop shadow effect when I import an Illustrator vector into Edge Animate?

How do I include a drop shadow effect when I import an Illustrator vector into Edge Animate? It should be noted that I also have another effect (an extrude & bevel) applied which does copy over when I paste (or create an SVG and import) into Edge Animate. Any thoughts on why the drop shadow disappears but the extrude & bevel carries over?

Which version of Illustrator are you using?
In earlier versions of Illustrator it is not that easy to apply drop shadows with spot colours.
Another reason why it's always important to tell which version of AI … well …

How to get drop shadow text in windows version of LabVIEW 2009

In the lower left corner of the attached JPG you can see that "Instrument Cluster" has a drop shadow. I created it by accident and would like to use drop-shadow for control names, but I cannot figure out how I did it. The only "Style" options in my Text Properties drop-down menu are Plain, Bold, Italic, Underline, Outline and Strikeout.
The Help file implies that it can be done in MAC OS. I just did it in Windows.
Does anyone know how?
Solved!
Go to Solution.
Attachments:
Instrument cluster.JPG ‏21 KB

Drats! An artifact.
I guess it is floating because I typed it on a boundary?
Thanks for the tip. As Nick Danger would say, "You saved me a lot of investigative work, flatfoot."

Illustrator CC Drop Shadow Issue

Since upgrading to Illustrator CC, I am having random issues with drop shadows. It doesn't matter if the shadow is applied to a basic vector graphic per screenshot attached, or to a placed transparent image, and it can be on complex shapes or very simple shapes. I get these odd straight lines running through the shadow. It is just a CMYK file (no spot colour), set up for print, document raster effects resolution set to 300ppi. I have tried fiddling with the drop shadow settings, if I move the x and y settings it just moves the line. If I keep the x and y distance the same but remove the blur value, the line disappears (see screenshot without blur). It is not related to transparency, because even if I flatten the image and expand the shadow, it is still there.

Dhirendra Mohan, thanks but it happens on all different shapes and sizes, irrelevant of stroke being added or not, but it is definitely linked to high resolution, larger files.
Raymarcher, I reckon you've nailed it. I did not have this problem with CS5 on the same size files but updating to CC has caused a lot of performance issues on my Mac. Photoshop CC has already told me to update my video card. I'm running:
iMac 24" 2009 2.93GHz Intel Core 2 Duo
4gb 1067 MHz DDR3
NVIDIA GeForce GT 120 256MB
Running OS X 10.8.5
Waiting on the next release of iMac before buying. Will just have to adjust the raster effects resolution in the meantime and will certainly try switching off other applications when working on large files and see if that works. Have never used SVG drop shadow but will read up thanks.
So problem not totally solved, clarification from Adobe that this would be the cause would be great, before I buy a new iMac please.
Cheers,
Julie

Pop up illustrator windows leaving drop shadows on screen even outside of illustrator

Similar Messages

Maybe you are looking for