Popup saying RTC functions are not possible

Hi,
i have portal ep6 sp10. After my server restart, i log on with an user id, and logoff. and When i login agian..the popup comes up and says that the user is logged on some where else, thus the Real time collaboraion functions are not possible. But i have successfully logged off previously.
Any one ran into this kind of scenario. Can you point me in right direction..I was guessing that previous logoff didn't kill the session. Where can i track the session of an user. Any suggestions are appreciated..
thanks
Chiru.

Chiru -
You can check whether your user has a session open in the Visual Admin console.  Navigate to Server -> Services -> Security Provider -> Login Sessions.
If needed, you can terminate sessions by clicking on the pencil to change to write mode and them selecting the session and clicking on the Terminate Session button.
Enjoy!
Kyle

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