Portal and IC Webclient Transaction Launcher conflict

We have integrated IC Web Client within Enterprise Portal by creating iview that launches IC Web client in a new browser window
Additionally, within IC Web client we have configured the Navigation Bar using the transaction launcher launch to various Non BSP URLs (e.g. www.ups.com) in a new browser window (stateful checkbox).
The problem weu2019re experiencing is if an agent launches a new browser window by selecting a URL from the Navigation Bar and then closes this browser window manually they are getting a prompt to save their work. This behavior only occurs when we start IC Webclient from the portal. When we use IC Webclient outside of portal the problem does not occur.
How to remove that SAVE popup?
Any help would be greatly appreciated.
Thanks
Muthappan

Hi,
When using the Transaction Launcher Wizard you have to enter at Transaction Parameters
parameter = ICWEBCLIENTBORKEYPARAMETER
Value = //currentCustomer/BP_NUMBER
We use a BOR transaction to open the tc. BP (BOR object type BUS1006, method EDIT) so the confirmed BP will be opened in edit mode.
CRM 4.0
Regards,
Mihai

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Portal and IC Web client Transaction Launcher conflict

We have integrated IC Web Client within Enterprise Portal by creating iview that launches IC Web client in a new browser window
Additionally, within IC Web client we have configured the Navigation Bar using the transaction launcher launch to various Non BSP URLs (e.g. www.ups.com) in a new browser window (stateful checkbox).
The problem weu2019re experiencing is if an agent launches a new browser window by selecting a URL from the Navigation Bar and then closes this browser window manually they are getting a prompt to save their work. This behavior only occurs when we start IC Webclient from the portal. When we use IC Webclient outside of portal the problem does not occur.
How to remove that SAVE popup?
Any help would be greatly appreciated.
Thanks
Muthappan

We have integrated IC Web Client within Enterprise Portal by creating iview that launches IC Web client in a new browser window
Additionally, within IC Web client we have configured the Navigation Bar using the transaction launcher launch to various Non BSP URLs (e.g. www.ups.com) in a new browser window (stateful checkbox).
The problem weu2019re experiencing is if an agent launches a new browser window by selecting a URL from the Navigation Bar and then closes this browser window manually they are getting a prompt to save their work. This behavior only occurs when we start IC Webclient from the portal. When we use IC Webclient outside of portal the problem does not occur.
How to remove that SAVE popup?
Any help would be greatly appreciated.
Thanks
Muthappan

IC WebClient transaction launcher

Hi all,
I was wondering if anyone had used the transaction launcher in the IC web client to call a PCUI application. I have done this following the cookbook and added my own custom code. It works fine except for one small problem, the PCUI app is not maximize so it gives a small usability issue.
Any help on opening the PCUI app in maximize mode would be much appreciated.
Cheers
Andrew

Hi Thirumala,
When you say 'Make sure that you locate the correct action implementation class and make changes correctly', I hope you meant the class that was created by the wizard at the time of PCUI link creation. This class implements IF_CRM_IC_ACTION_HANDLER' interface and extends CL_CRM_IC_ABOX_ABSTRACT_PCA' superclass.
I have modified IF_CRM_IC_ACTION_HANDLER~PREPARE_DATA_FLOW method as mentioned in your other thread with the following entry:
me->gv_data_flow_complete = abap_true.
but still no luck...
Please let me know if any other settings/changes required.
Appreciate your help!!
Thanks,
Vsingh..

WebClient Transaction Launcher

Hi all.
Looking at the Cookbook and going through the training materials from class, I am able to launch any CRM and R/3 transaction and pass the customer. This is the example given in all the documentation.
However, I am having a lot of difficulty trying to launch other transactions and passing other values. For example, material number. I've tried to follow what's in the Cookbook, but it is not making any sense to me.
Anyone out there have some step by steps i can follow?
Thanks and much appreciated!
Janet

Hi,
When using the Transaction Launcher Wizard you have to enter at Transaction Parameters
parameter = ICWEBCLIENTBORKEYPARAMETER
Value = //currentCustomer/BP_NUMBER
We use a BOR transaction to open the tc. BP (BOR object type BUS1006, method EDIT) so the confirmed BP will be opened in edit mode.
CRM 4.0
Regards,
Mihai

Transaction Launcher: Avoid log on Authentication or bypass by defaulting a generic username and password

Dear Mates,
Please find the requirement below,
Due to limited users in ECC system, When launching an ECC transaction from CRM Web UI using Transaction Launcher functionality, the framework is prompting to enter user name and password. Now I need to either avoid user authentication or bypass by defaulting a generic username and password.
I tried passing sap user id and password in ITS URL, but not no luck
Could any one share their valuable comments on this issue?
Thanks,
Raja

Hi Raja,
please have have a look at the following thread: Default User Name and Password for ECC Transaction
It seems to describe exactly your scenarios. The solution proposed there by zafar karnalkar is to set the default username and password in transaction launcher URL in transaction CRMS_IC_CROSS_SYS. The URL parameters necessary for this are:
sap-user= username
sap-password = password.
Best,
Christian

Can We Link PC-UI and IC Webclient

Hi All,
Can we call PU-UI Screen From IC Webclient.
and also how to pass the values.
Thanks in Advance
Hemalatha

Hi Hemalatha,
Yes, you can.
transaction crm_ic_img
basic function->transaction launcher->configure transaction launcher
You may define a transaction launcher and select the transaction launcher type as People Centric Transaction.
And assign the bsp application name.
And then include this into your navigation profile.
Hope this could do help!
Hongyan

Transaction launcher entry to call CRMD_ORDER (BUS2000115)...

There are a number of good guides to call a transaction within ECC and also a website via the transaction launcher, but I am not able to find a guide on how to simply call a CRM transaction.
I'm converting our Winclient IC action box details into Webclient transaction launcher details. The table CRMC_PROC_TYPE displays all the details for the action boxes as used by the Winclient IC.
The main fields in this table are object_type (eg. BUS2000115) and the text/partner determination/user status procedure names. I know that business object BUS20000115 is Sales and that BUS2000126 is a business activity. What I know need to do is to enter these details into the transaction launcher so that the same transaction details are displayed as they are in Winclient IC.
At present if I enter transaction CRMD_ORDER I do not see the exact same screen as shown in the Winclient IC, even though it's an order screen (BUS2000115) that is being displayed. This is probably because of the other procedure fields which are being used by the Winclient IC Action boxes. So I need to identify how these details can be used in the transaction launcher.
Any advice would be welcome. If there's a guide for setting up the transaction launcher for calling CRM transactions or object types then this would be really helpful.
Jason

I'm still searching for a guide to show the transaction launcher being used to call a CRM transaction/business object.
I'm pretty sure I can get it to call a business obejct, like BUS2000115 (sales ) to display an order, but I can't get it to show the same transaction screen as displayed by the Winiclient IC action box. The configuration of the action box seems to identify and process type which has it's details shown in the CRMC_PROC_TYPE table, but there seems to be no equivalent when setting up the transaction launcher for the Webclient IC use.
Any comments would be greatly appreciated.
Jason

RFC error for Transaction Launcher to launch a CRM ABAP report on WEB UI

Hi all,
My Task is to assign a custom CRM report on the web ui.
I have created a transaction for this and using the transaction launcher wizard to assign it as a link on web ui .
In the transaction launcher wizard , In the 'Define Further Technical Details' i have entered the
Transaction Type as 'BOR Transaction'
Logical system : my current system crm client which is QCCCLNT703
BOR OBJECT TYPE : tstc_uif (also tried with TSTC )
Method Name : EXECUTE
When i try to click on the report on WEB UI, it gives me a status message saying the ''RFC Destination is not set up for QCCCLNT703'.
Can you please advice me on how to do this . I guess the issue is with the Logical system set up .

Hello,
I think you have rightly pointed out the reason of the error. You must have maintained the logical system 'QCCCLNT703' using transaction CRMS_IC_CROSS_SYS. However you also need to maintain the same entry in transaction SM59 with name RFC destination name as 'QCCCLNT703'.
I hope this would fix the issue.
Thankx,
Amit Sen

Open ERP transaction within CRM 2007 using wizard for transaction launcher

Hello everybody,
I am trying to launch a SAP ERP transaction within SAP CRM 2007 using the transaction launcher wizard.
First I maintained all necessary setting for the RFC connections (in ERP and CRM) using for example transaction SM59 and BD87, e.g. the master data replication is working fine. Second I created a business object type based on the SAP Standard business object TSTC and set the u201CExecuteu201D method to u201CSynchronousu201D in SAP ERP.
Afterwards I created the URL for our ITS server and started the transaction launcher in CRM. During the step u201CFurther technical detailsu201D I selected as transaction type u201CBOR transactionu201D and chose our logical system (ERP) and added our newly created BOR object type as well as the method u201CExecuteu201D. If I now press the u201CNextu201D button the error message u201CAn RFC destination could not be specified for the logical system XYu201D is shown.
Any help is highly appreciated.
Thanks lot and kind regards,
Franziska

Hi,
The error you get is because the client you have mentioned for logical system mapping and the client in which you created the BOR object are not same.
Remember, for sucessfull transaction Launcher Configurations,
1) The client in which WEB UI Runs
2) The Logical System mapping and client mentioned in ITS url
3) The client is which you created the BOR object.
4) The client on which you are configuring transaction launcher wizard
ALL SHOULD BE THE SAME CLIENT, unless you are using the OWNLOGSYS concept for logical system mapping.
For example,
If my WEB UI is on client 200 of development system,
then i must create TSTC based BOR in client 200 , Map logical system for client 200 and configure trnsaction launcher in client 200.
In this approach, you cant transport the developments to other system and client ( like Quality and production system) , hence its advicible to create a logical system with name OWNLOGSYS. The name of logical system must be kept OWNLOGSYS in all the systems and clients so that then you can transport yout transaction launcher developments and the error you get now will not come. It its not possible to maintain the logical system with this name in all the system , then you will have to do as i mentioned in points 1 to 4.
Hope this helps.
Thanks & Regards,
Suchita

Calling a transaction launcher from a button

Hi experts,
I'm trying to call a navigation launcher from a button.
So i created a button and the event. In the event i copied the code from class : CL_CRMCMP_N_MAINNAVIGATI0_IMPL / method do_handle_event. (see code below)
But when this is executed, the system doesn't navigate to the logical link.
Do you have any idea why ?
How can i do some troubleshooting ?
How can i call the transaction launcher ?
Thanks for your help.
Regards
DATA : lr_navigation    TYPE REF TO if_crm_ui_navigation_service,
         lr_entity        TYPE REF TO cl_crm_bol_entity,
         lr_clipboard     TYPE REF TO if_crm_ui_bol_clipboard.
TRY.
      lr_navigation = cl_crm_ui_navigation_service=>get_instance( me ).
      lr_navigation->navigate(
        EXPORTING
          iv_link_id         = 'ZMYLOGICAlLINK'
*          iv_data_collection =     " Business Object Collection Interface
    CATCH cx_root.
ENDTRY.

Hi,
I had the same problem. As workaround I added the logical link to the navigation bar and now the transaction launcher call from the button also works.
It seems as the logical link has to be used in the navigation bar profile in order to allow for a call from a workspace. It does not really solve your problem if you don't want the call in the navigation bar, but maybe you can live with this.
Greets,
Kai Lienemann

How to pass value node attributes to transaction launcher?

Hallo,
I want to pass some parameters to transaction launcher.
Im using a url-transaction.
My context node is a value node.
Can i enhance a handler class?

Hello,
Did you have a look at this thread ?
WebClient Transaction Launcher Parameters
Regards,
Nicolas.

IC Webclient - PCUI Transaction Launcher - CRM5.0

Hi,
I'm trying to create a PCUI transaction using the transaction launcher from the IC webclient. I have configured the 'Transaction Launcher' using the wizard for a 'Sales Order Search - '.
Application - CRMD_BUS2000115_F4
View - Default
Object Type - BUS2000115
The problem is, when i run the IC WC, and click on the link from the navigation bar, it gives me an error "Execution not possible; data flow errors" and displays a blank page within the IC WC window. If i click on the link again, it shows the page with all the grayed out fields.
Please let me know how to resolve this issue.
Thanks,
VSingh.

Hi Thirumala,
When you say 'Make sure that you locate the correct action implementation class and make changes correctly', I hope you meant the class that was created by the wizard at the time of PCUI link creation. This class implements IF_CRM_IC_ACTION_HANDLER' interface and extends CL_CRM_IC_ABOX_ABSTRACT_PCA' superclass.
I have modified IF_CRM_IC_ACTION_HANDLER~PREPARE_DATA_FLOW method as mentioned in your other thread with the following entry:
me->gv_data_flow_complete = abap_true.
but still no luck...
Please let me know if any other settings/changes required.
Appreciate your help!!
Thanks,
Vsingh..

Logical System-Transaction Launcher-CIC WebClient

Hi Gurus
I am new to CIC WebClient. Today I started working on Transaction Launcher in it. Where I am calling a BOR Method(Service Order Creation) from the back-end ECC system. Now When I try to access it through WebClient, it is giving an error related to logical system.
I have done mapping for Logical system, but I have left the table entries for ITS server blank. We are using CRM 5.0, so as per my understanding these entries wouldn't be required.
Please help me in resolving this.
Thanx in advance.
Cheers
Hits

Hi,
Try this..
To maintain RFC destination in each business role, there is one functional profile "ERP_SALES_ORDER" where in you can maintain respective rfc destination.
Create z-functional profile's for "ERP_SALES_ORDER" and maintain corresponding rfc destination, later assign these erp sales order function profiles in respective business roles trxn (CRMC_UI_PROFILE).
you can use the below statement to fetch rfc destination whcih assigned to business role via functional profile.
If gv_rfc is INITIAL.
gv_rfc = CL_CRM_IC_ERP_SERVICE=>GS_ERPPROF-RFCDEST.
ENDIF.
Hope this helps.
Cheers,
Sumit Mittal

Transaction Launcher in IC Webclient?

Dear all,
Why we use Transaction Launcher in IC Webclient Configuration? What is the use of it?
After creation Navigation bar profile, Trnasaction bar profile and Business Profile and assinging to IC weblcient profile, How could we call it into PCUI interface?
How many Interfaces does IC Webclient Supports?
What is the major differences between SAP CRM Winclient and Webclient?
Please help to understand the above scenarios clearely, your suggestions and help will be highly appreciated.
Thank you

Dear Raghu,
Transaction launcher is used to call the transactions(for eg: CRMD_ORDER) into the ICWC.
It can be configured using the wizard
SPRO>Customer Relationship Management>Interaction Center WebClient>Basic Functions> Transaction Launcher -->Configure Transaction Launcher (Wizard)
It requires knowledge of BOL objects,BOR methods, BOL browser
You will need to define a class,Transaction Launcher type,import export parameters, logical system in it, hence the trasaction will be pulled fromt the logical system into the ICWC.
Major difference between a win client and a Webclient is that the IC winclient is totally SAP GUI whereas the ICWC is the BSP page with PCUI
I hope this information helps you .
Regards
Raj

How do I create a new Work Center for the transaction launcher and links

Hi
The requirement here is for me to find out if I can create a new Work Center that will contain up to 6 assignment blocks and each block having either links to websites and BW reports, or triggers to R/3 applications via the transaction launcher.
Can I do this purely through customising or do I need to create a new view using BSPs? If I can do it through customising please could I have a few pointers to what component I would need to use/copy?
Regards
Declan

Hi Robert,
Thanks again for taking the time to reply.
Just so I understand, if I want to show a work center I need to link it to a component / view? I think this was the original query - do I need a developer to create the view that contains the 6 blocks with their links to reports, transactions and websites? I think when I talk about blocks I mean 1 viewset containing 6 views. There is no SAP standard view that would suit my requirements is there? Even if the work center had 8 views, I can always hide the two views in configuration.
After the developer has created the view, I then reference that component in the target Id in the define logical links section of my work center.
If my understanding is right, then it follows that it is not possible to create a user specific work center without some development.
Is this correct?
Cheers
Declan

Portal and IC Webclient Transaction Launcher conflict

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