Portal events are not getting loaded into the Analytics database tables

Analytics database ASFACT tables (ASFACT_PAGEVIEWS,ASFACT_PORLETVIEW) are not getting populated with data.
Possible diagnosis/workarounds tried:
-Checked the analytics configuration in configuration manager, Enable Analytics Communication option checked
-Registered Portal Events during analytics installation
-Verified that UDP events are sent out from the portal: Test: OK
-Reinstalled Interaction analytics component
Any inputs highly appreciated.
Cheers,
Sandeep
In collector.log, found the exception:
08 Jul 2010 07:12:54,613 ERROR PageViewHandler - could not retrieve user: com.plumtree.analytics.collector.exception.DimensionManagerException: Could not insert dimension in the database
com.plumtree.analytics.collector.exception.DimensionManagerException: Could not insert dimension in the database
at com.plumtree.analytics.collector.cache.DimensionManager.insertDB(DimensionManager.java:271)
at com.plumtree.analytics.collector.cache.DimensionManager.manageDBImage(DimensionManager.java:139)
at com.plumtree.analytics.collector.cache.DimensionManager.handleNewDimension(DimensionManager.java:85)
at com.plumtree.analytics.collector.eventhandler.BaseEventHandler.insertDimension(BaseEventHandler.java:63)
at com.plumtree.analytics.collector.eventhandler.BaseEventHandler.getUser(BaseEventHandler.java:198)
at com.plumtree.analytics.collector.eventhandler.PageViewHandler.handle(PageViewHandler.java:71)
at com.plumtree.analytics.collector.DataResolver.handleEvent(DataResolver.java:165)
at com.plumtree.analytics.collector.DataResolver.run(DataResolver.java:126)
Caused by: org.hibernate.MappingException: Unknown entity: com.plumtree.analytics.core.persist.BaseCustomEventDimension$$BeanGeneratorByCGLIB$$6a0493c4
at org.hibernate.impl.SessionFactoryImpl.getEntityPersister(SessionFactoryImpl.java:569)
at org.hibernate.impl.SessionImpl.getEntityPersister(SessionImpl.java:1086)
at org.hibernate.event.def.AbstractSaveEventListener.saveWithGeneratedId(AbstractSaveEventListener.java:83)
at org.hibernate.event.def.DefaultSaveOrUpdateEventListener.saveWithGeneratedOrRequestedId(DefaultSaveOrUpdateEventListener.java:184)
at org.hibernate.event.def.DefaultSaveEventListener.saveWithGeneratedOrRequestedId(DefaultSaveEventListener.java:33)
at org.hibernate.event.def.DefaultSaveOrUpdateEventListener.entityIsTransient(DefaultSaveOrUpdateEventListener.java:173)
at org.hibernate.event.def.DefaultSaveEventListener.performSaveOrUpdate(DefaultSaveEventListener.java:27)
at org.hibernate.event.def.DefaultSaveOrUpdateEventListener.onSaveOrUpdate(DefaultSaveOrUpdateEventListener.java:69)
at org.hibernate.impl.SessionImpl.save(SessionImpl.java:481)
at org.hibernate.impl.SessionImpl.save(SessionImpl.java:476)
at com.plumtree.analytics.collector.cache.DimensionManager.insertDB(DimensionManager.java:266)
... 7 more
In analyticsui.log, found the exception below:
08 Jul 2010 06:50:25,910 ERROR Configuration - Could not compile the mapping document
org.hibernate.MappingException: duplicate import: com.plumtree.analytics.core.persist.BaseCustomEventFact$$BeanGeneratorByCGLIB$$6a896b0d
at org.hibernate.cfg.Mappings.addImport(Mappings.java:105)
at org.hibernate.cfg.HbmBinder.bindPersistentClassCommonValues(HbmBinder.java:541)
at org.hibernate.cfg.HbmBinder.bindClass(HbmBinder.java:488)
at org.hibernate.cfg.HbmBinder.bindRootClass(HbmBinder.java:234)
at org.hibernate.cfg.HbmBinder.bindRoot(HbmBinder.java:152)
at org.hibernate.cfg.Configuration.add(Configuration.java:362)
at org.hibernate.cfg.Configuration.addXML(Configuration.java:317)
at com.plumtree.analytics.core.HibernateUtil.loadEventMappings(HibernateUtil.java:796)
at com.plumtree.analytics.core.HibernateUtil.loadEventMappings(HibernateUtil.java:652)
at com.plumtree.analytics.core.HibernateUtil.refreshCustomEvents(HibernateUtil.java:496)
at com.plumtree.analytics.ui.common.AnalyticsInitServlet.init(AnalyticsInitServlet.java:104)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1161)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:981)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4045)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4351)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:791)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:771)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:525)
at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:920)
at org.apache.catalina.startup.HostConfig.deployDirectories(HostConfig.java:883)
at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:492)
at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1138)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:311)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:117)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:719)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1045)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:443)
at org.apache.catalina.core.StandardService.start(StandardService.java:516)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:710)
at org.apache.catalina.startup.Catalina.start(Catalina.java:566)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.plumtree.container.Bootstrap.start(Bootstrap.java:531)
at com.plumtree.container.Bootstrap.main(Bootstrap.java:254)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.tanukisoftware.wrapper.WrapperStartStopApp.run(WrapperStartStopApp.java:238)
at java.lang.Thread.run(Thread.java:595)
08 Jul 2010 06:50:25,915 ERROR Configuration - Could not configure datastore from XML
org.hibernate.MappingException: duplicate import: com.plumtree.analytics.core.persist.BaseCustomEventFact$$BeanGeneratorByCGLIB$$6a896b0d
at org.hibernate.cfg.Mappings.addImport(Mappings.java:105)
at org.hibernate.cfg.HbmBinder.bindPersistentClassCommonValues(HbmBinder.java:541)
at org.hibernate.cfg.HbmBinder.bindClass(HbmBinder.java:488)
at org.hibernate.cfg.HbmBinder.bindRootClass(HbmBinder.java:234)
at org.hibernate.cfg.HbmBinder.bindRoot(HbmBinder.java:152)
at org.hibernate.cfg.Configuration.add(Configuration.java:362)
at org.hibernate.cfg.Configuration.addXML(Configuration.java:317)
at com.plumtree.analytics.core.HibernateUtil.loadEventMappings(HibernateUtil.java:796)
at com.plumtree.analytics.core.HibernateUtil.loadEventMappings(HibernateUtil.java:652)
at com.plumtree.analytics.core.HibernateUtil.refreshCustomEvents(HibernateUtil.java:496)
at com.plumtree.analytics.ui.common.AnalyticsInitServlet.init(AnalyticsInitServlet.java:104)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1161)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:981)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4045)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4351)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:791)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:771)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:525)
at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:920)
at org.apache.catalina.startup.HostConfig.deployDirectories(HostConfig.java:883)
at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:492)
at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1138)
at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:311)
at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:117)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:719)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1045)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:443)
at org.apache.catalina.core.StandardService.start(StandardService.java:516)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:710)
at org.apache.catalina.startup.Catalina.start(Catalina.java:566)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.plumtree.container.Bootstrap.start(Bootstrap.java:531)
at com.plumtree.container.Bootstrap.main(Bootstrap.java:254)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.tanukisoftware.wrapper.WrapperStartStopApp.run(WrapperStartStopApp.java:238)
at java.lang.Thread.run(Thread.java:595)
wrapper_collector.log
INFO | jvm 1 | 2009/11/10 17:25:22 | at com.plumtree.analytics.collector.eventhandler.PortletViewHandler.handle(PortletViewHandler.java:46)
INFO | jvm 1 | 2009/11/10 17:25:22 | at com.plumtree.analytics.collector.DataResolver.handleEvent(DataResolver.java:165)
INFO | jvm 1 | 2009/11/10 17:25:22 | at com.plumtree.analytics.collector.DataResolver.run(DataResolver.java:126)
INFO | jvm 1 | 2009/11/10 17:25:22 | Caused by: java.sql.SQLException: [plumtree][Oracle JDBC Driver][Oracle]ORA-00001: unique constraint (ANALYTICSDBUSER.IX_USERBYUSERID) violated
INFO | jvm 1 | 2009/11/10 17:25:22 |
INFO | jvm 1 | 2009/11/10 17:25:22 | at com.plumtree.jdbc.base.BaseExceptions.createException(Unknown Source)

Key words from the error msg suggests reinstallation of Analytics is needed to resolve this.Analytics database is failing to get updated with the correct event mapping and this is why no data is being inserted.
"Could not insert dimension in the database",
"ERROR Configuration - Could not configure datastore from XML
org.hibernate.MappingException: duplicate import: com.plumtree.analytics.core.persist.BaseCustomEventFact$$BeanGeneratorByCGLIB$$6a896b0d"
"ORA-00001: unique constraint (ANALYTICSDBUSER.IX_USERBYUSERID) violated",
"ERROR Configuration - Could not compile the mapping document

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ARCH CONNECTED N/A 0 0
ARCH CONNECTED N/A 0 0
ARCH CONNECTED N/A 0 0
ARCH CONNECTED N/A 0 0
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ARCH CONNECTED N/A 0 0
ARCH CONNECTED N/A 0 0
ARCH CONNECTED N/A 0 0
ARCH CONNECTED N/A 0 0
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Account locked out events are not getting in active directory security event logs for some users. I can see that the user is locked and when i tried to find out the event in sec log at DC but couldnt able to find. It is only happening for some users.
not for the all users.

In addition.
Check the ADDS Audit.
Active Directory Services Audit - Document references
Regards~Biswajit
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Whenever a record is Edited the rows are not getting displayed in the repor

Hi all,
When a new record is added or edited, It is physically getting added or edited according to the process, but those records are not getting displayed in the report..
Please Any body faced this situation...
Help me to identify what error i am doing........
thanks in advance
kavitha L

Hi KChamarti,
I am also trying to display images insid the datagrid but i get a weird broken image(all silver gray).
My item renderer is:
          <mx:DataGridColumn headerText="Type">
               <mx:itemRenderer>
                 <mx:Component>
                  <mx:HBox verticalGap="2">
                      <mx:Image id="dgImage" source="\assets\images\{toLowerCase(data.type)}.jpg" />
                      <mx:Label text="{data.type}"/>
                    </mx:HBox>
                 </mx:Component>
               </mx:itemRenderer>
            </mx:DataGridColumn>
Am i mentioning the source of the image in the right way?

OLE images are not getting transfered to the pdf format

After executing the oracle report file 6i and while sending the report file directly from the report screen to the microsoft outlook mail by clicking the mail option from the report, the OLE Images are NOT getting converted to the mail attachment. Rest of the data is getting converted fine.

hope this is not the correct forum to place this question.
if not, mention DB and OS versions and state your problem more clearly
mark answered post as helpful / correct*

Partner details are not getting captured to the purchase order from the ven

Hi,
Issue : ( ECC PO)
Partner details are not getting captured to the purchase order from the vendor master.
We found that the partners are not getting captured in ECC PO's automatically from the vendor master. We checked for all the config and everything seems to be o.k, but could not figure it out.
Any suggestions are highly appreciated.
Regards
Sudhakar

Hey Sudhakar,
I believe what is happening here is that the ECC PO document type has not been assigned to the partner determination procedure.
If this is working properly for standard POs, then,
Go to Partner detrmination under Purchasing> Partner Settings in Purchasing Documents> Assign Partner Schemas to Document Types.
and enter teh appropriate document type and refer it to the procedure you have for NB Pos

How to list the JAR files loaded into the Oracle Database ?

How to list the JAR files loaded into the Oracle Database ?

From 11.1 onwards, the below two views are available to identify the jar files loaded into the Database.
JAVAJAR$
JAVAJAROBJECTS$
By querying the JAVAJAR$ view you can know information about the JAR files loaded into the Database and using JAVAJAROBJECTS$ view you can find all the java objects associated with the given JAR file.
These views are populated everytime you use LOADJAVA with "-jarsasdbobjects" option to load your custom java classes.
But unfortunately this feature is available only from 11.1 onwards and there is no clear workaround for above in 10.2 or earlier.

Sub items are not getting copied into excise invoice

Hi Guru's
I am using Sales BOM in my sale order, pricing and inventory are controlled at sub-item level.
I am creating the outbound delivery with reference to sale order and billing document (Commercial Invoice) with reference to outbound delivery.
When I create an excise invoice in J1IIN, subitems are not getting copied from billing document, instead only main item is getting copied along with sum of all the excise duties of subitems. Ex: A is main item (Not relevant for pricing). B and C are subitems with excise duty 10 and 20 respectively. Here A is getting copied with excise duty 30 (10 +30).
When I download the excise register, register is showing all A, B and C items with quantity but it is not showing the corresponding excise duties of subitems. We would like to avail cenvat at sub items.
Kindly suggest me how can I copy subitems into excise invoice from billing document.
Thanks & Regards.
Swamy H P

Hi Lakshmipathi,
Thank you so much for the response.
Yes, I am able to save the outgoing excise invoice(J1IIN) without any errors. It's working fine for normal materials(With out BOM), but for BOM materials even though main item is not relevant for pricing as pricing is controlled at sub items all the excise duties (BED, ECS and S&H cess) of sub items are getting copied to main item while creating the outgoing excise invoice.
I mean excise invoice is showing only main item with all the sub items excise duties. same is getting posted also.
But when I extract and download RG1 register, RG1 report is showing both main item and sub items with quantity but excise duties are not shown.
I debugged and found that excise duties are not flowing to table J_1irg1 from J_1iexcdtl.
Thanks & Regards,
Swamy H P

We rented a movie from Apple TV, had to pause it, accidentally pressed the search button on remote, could not get back into the movie, apple said 'go to settings, downloads, look for the movie', yeah, right, there is no 'downloads' selection under setting

wow, this is taking forever to communicate with anyone, I just want my $4.99 back from the movie rental I paid for. I paid for a rental, we were watching it, had to pause it, accidentally hit 'menu' on the apple remote, tried to get back into the movie, wouldn't let us, apple said ' go to settings, click downloads, select the rented movie from there',( not really a quote, but, close enough). So, we went to 'Settings' on main menu, but, there is no 'downloads' icon....I guess it is true: Do Not Rent from Apple TV'.
Fiona

Welcome to the Apple Community.
You are looking at outdated instructions, you can find the "check the downloads" option under settings > iTunes Store. You may also wish to look on the movies > rentals.

SRM Portal roles are not getting accessible

Hello SDN contributors,
I have a strange burning issue. Please help me out.
Issue:
When I assign any SRM Portal roles to users,roles are not getting accessible until I assign a custom ESS(HCM) role in the backend ECC system which is mapped with a portal ESS role.
After doing this only from Portal front-end perspective ,SRM users are getting access on SRM roles.
But I do not able to find out the possible reason behind this.
Please suggest me to get out of this issue.
Regards,
Sriram

Hello Bala,
First of all thank you for your response.
Yes , I'm sure that the back-end role is mapped to only ess role not to SRM roles.
Unable to find out the origin for this issue. Please throw some valuable suggestions on this.
Regards,
Sri ram.

Portal events are not getting loaded into the Analytics database tables

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