Premiere cc 2014 crash after i import any video file...

When i import a video, and then try to move it to the work area- premiere crash immediatey.
Please help

Hi,
I would suggest using Premiere with the Quadro card. You can make that change under Program Files > Adobe > Premiere Pro > Right click on the exe and select Run with Graphics processor > High performance NVIDIA processor.
You can permanently change it in the NVIDIA Control Panel. Add Premiere and GPUSniffer in the list and choose High Performance NVIDIA Processor. Report back if it helps you.
Note: Don't forget to add GPUSniffer.exe
Thanks,
Rameez

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