Premiere CS5 h264 sync issue

I'm having SERIOUS sync problems when exporting a film to a h264 format. (Before i used primarely Flash and Windows media and haven´t had any problems). The sync issue can be seen in Quick time player, on Macs and on some online video platforms that I use.
The sync issue occurs more in some films and less in some films that I'm producing. I have tried to isolate the problem, effects used , audio format etc etc. , but i haven't found any effects or anything that causes the problem. I'm out of sync by 6-12 frames.
This is a major problem as my clients prefer h264 and h264 has superior quality to other formats. (Quality as a function of file size).
To solve this with a temp. fix i do the following;
I export the finished film to a MPEG 2 format (about 300Meg for a 3 minute film). And convert the film to mp4 using a 3rd party converter. By doing this i lose som quality but the film i in-sync. This is a short term solution and i have to switch to another editing software unless this is fixed on the CS6. Adobe just refers to forums and can't/won't be at any help on this.
Anyone out there that has experienced the same problems?
I have premiere on 4 different pcs in different confíguration , with or without gtx470 graphicts, on laptop etc etc. , so, please don't ask me "What is you system configuration...etc" . This is NOT a system related issue.
rgds msx

The QuickTime player often has this issue. It is best not used at all. Instead, try the free and excellent VLC player.
Having said that, there are free encoders out there (MeGUI, Handbrake, Xvid4PSP, etc.) which use the x264 encoder, which many find superior to others like the MainConcept encoder Adobe uses. But your best bet here is to export out a lossless intermediate rather than a highly compressed MPEG. The UT codec is free, lossless, plays nice with Adobe software, and since version 11, is now both read and write capable on Macs.

Similar Messages

Premiere Pro audio sync issues with 48khz audio on video file and 44.1khz audio on external audio

So, I recorded video and audio on my Canon 5D Mark II at 1080p, 23.976 fps, and 48khz, 16-bit Stereo audio. And I used a Zoom H4 to record an mp3 audio file at 44.1khz Compressed. When trying to sync the audio in Premiere Pro CC, the audio slowly loses sync over time. I already tried to convert the 44.1khz mp3 file to 48khz in Adobe Audition. But that didn't fix the problem. Any ideas?

There's always time-stretch changes to the audio file with "keep pitch unchanged" checked, I suppose. Mind you, I've heard of people doing it but haven't done it myself. There's other possible options I'm sure. There's been quite a few threads here on time-sync issues over time.

Adobe Premiere CS5 DV Capturing Issues

Hi! I've really searched the internet to find someone with the problem I have and I unfortunately failed. Please help me if you know anything about solving this issue.
So.. I can capture video when I connect my camera to my iMac (via firewire), but every new clip I capture has a different resolution and often low quality sound. I'm recording in 16bit, while the program sometimes captures in 12 or 8bit. It doesn't make sense. Is iMac from end 2010 too modern to capture DV footy properly? I somehow doubt, but I had to ask anyway. Since I don't have my PC around, I have to wait for weeks to go back home (another city) to capture all the footy in Windows where there is no such problems.
I hope you can help me! Thanks in advance!
Dino Sertovic

Hi Dino,
No experience with CS5 or Premiere since OS9 days.
Do you have iMovie to try to import from the camera?
Long shot on the sound, but...
Open Audio Midi Setup in Applications>Utilities, see the input & output options & KHz setting there, some things will change it for their own use, then not set it back

Premiere Elements12 Audio sync issue with Moto X Smart Phone 1080i video

I shot some hi-def video with my Moto X Smart Phone but with the phone rotated to the portrait profile. The video plays normal and keeps that profile in Win Movie Maker and the other Win 8.1 video players.
When i opened the video in PRE-EL12 the video is landscape??? and audio out of sync. Any ideas?
I will run some tests tomorrow to see if it is only portrait shot video that has synch problems. If that's the case, I will post it here!
Tom's PC
Asus Desktop with intel CORE i7-4770
NVIDIA GeForce GT 640 4GB
DDR3 16GB
HDD 2-TB

Tom G. Peterson
Set up your Premiere Elements 12 project....
1. Open program to the Expert workspace and go immediately to File Menu/New/Project and Change Settings. In Change Settings, change the project preset to
NTSC
AVCHD
AVCHD 1080p60
Before you leave that area, in the last dialog there (new project dialog), make sure that you have a check mark next to "Force Selected Project Setting On This Project".
2. Then back in the Expert workspace, use Add Media/Files and Folders to get your video into Project Assets. And, from Project Assets, drag the video to the Timeline. Do you see an orange line over the Timeline content? If so, press the Render button. That will get you the best possible preview. You will know that the render is done when the orange line turns green.
3. Now, when you press the Play button of the Edit area monitor or hit the spacebar, is the audio out of sync in the playback? If so, on we go to HandBrake.
http://handbrake.fr/
Note: Right click the thumbnail for the video in Project Assets, select Properties, and see what it shows for frame rate.
HandBrake settings for the variable to constant frame rate change will be posted if you need them.
Thanks.
ATR

Why do Encore CS5 and Premiere Pro CS5 have intermittant Sync issues?

I am noticing that Encore CS5 is "buggy" regarding sync issues with material edited by Womble and Corel Video Studio and I am guessing other programs as well?
In high definition I take AVCHD and edit in Corel Video Studio. If I leave the project as one single 42 minute segment and import this asset into Encore CS5, more often than not there are bad sync issues. To get around this I have to divide the 42 minute project into approximately 6 smaller ones- Each smaller asset ends where I had done the editing. Encore does not have any problems now with these 6 smaller assets.
In standard definition I edit in Womble and export as a MPEG2 Program. Sometimes Encore has a problem with the asset sync and sometimes it does not. (I am guessing about 20% of my assets end up with a problem). The same asset if brought into TMP or brought back into Womble does not have any sync issue. If brought into Premiere Pro CS5 it will exhibit the same behavior as Encore- If Encore has a sync problem, so will Premiere Pro. So to get around this I then have to go back to the original womble file and break it up into smaller pieces, at every edit point I cut and export the smaller file just after the end of the transition I applied. With a 6 hour project I may end up with dozens of small files to get around this problem- not very efficient.
Any ideas how to fix this or why Encore is so buggy? Would moving the original assets around in Womble- example taking something that was at the end of the timeline and then moving it to the beginning cause these issues for Encore? Or is there some other cause?
Encore CS5
Premiere Pro CS5
Windows 7 64 BIT
Quad core
2.4 GHZ clock speed
6GB memory
150 GB free space on drive
NVIDIA GEFORCE 8500 card

I've used VideoReDo in the past, which I believe has some similar strategies to Womble. I found when I tested streams, that there were often problems in the source streams, and that the fix was not 100 percent.
You may also find such files that are not 100 percent the same length video to audio.
In any event, the possibility other than Encore being buggy is that the files you are bringing in have problems when Encore tries to validate them. I'm not saying Encore doesn't have its problems, but clean mpeg files do not have sync issues ordinarily.
For some scenarios, I like your workflow (edit mpeg files in a frame accurate mpeg editor that is not retranscoding the whole file), but the results are often not consistent.
You don't say, and I would certainly look at, the nature of the audio stream you are using. I can not tell you what the problems are, but some streams just do not edit well, even though they may play back okay in some players, but still have issues in Encore and/or Premiere.

Audio out of sync h.264 file. Premiere CS5.5

After building a new machine with Premiere CS5.5, using NVIDIA Q4000 card, I'm having troubles wioth my audio being out of sync. I am exporting DSLR footage which the same sequence was previously fine on export on my old computer. Now, when I export, the audio is a few frames out of sync. There's something really funny going on. When I play the same video file in Windows media player, it seems to be in sync. When I play it in Quicktime, it's clearly out of sync. Also, when I upload it to Vimeo, it's out of sync as well.
If you'd like to see the specs of my computer, you will find them in this post:
http://forums.adobe.com/message/4211881#4211881
When I export the same file to Mpeg DVD, it seems in sync. Does this issue sound familiar to anyone?

Cripes, what I've seen looks in order. I don't think it is a hardware issue.
Is the audio consistent, or does it drift?
The Audio in the sequence is wav extracted from raw footage, no? Was the audio recorded in camera? Was it a multicamera shoot? Was the original audio\video file the same sampling frequency? Same fps as the sequence?
And, if the audio was doctored outside of premiere, is there a chance that the time was altered?
Are the audio and video locked together on the timeline? Was it locked throughout the process?
Do you monitor the audio through the Blackmagic Decklink Intensity Pro while editing? Does the windows media player also use the card? I only ask because I had a matrox card that did this. If the Card's audio is looped back through the system, it could cause the delay in playback monitoring.
The source sequence is 50fps and the output is 25 fps. Have you tried outputing a 50fps file? Is the source footage 50fps?
If you export an un-edited source clip from the project, do you still get the issue?
All those questions aside, it seems really strange that it plays fine on the timeline, WMP, and VLC, but QT and Vimeo don't work for you. Are you getting the exact sme delay in QT and Vimeo? Could you post a link to the vimeo page? Have you tried test a youtube upload. Have you tried a HD WMV, mpeg2 or DVD of the project?

CS5 transcoding and sync issues

Hi Everyone,
I am a Final Cut Studio editor, very familiar with Compressor and DVD Studio Pro however I am brand new to Encore and am having a few frustrating issues with CS5. I am working on a blu-ray disc project (this is my first experience with Encore). Here are my issues:
1. Why does Encore want to transcode EVERYTHING? I've tried all flavors of H.264 and MPEG-2, yet Encore still wants to transcode it! I've followed Adobe's published PDF guide to compressing for blu-ray in a Final Cut workflow using the recommended Elementary MPEG-2 stream, but no luck. I've even used Adobe Media Encoder CS5, MPEG-2 and H.264 for Blu-ray settings and Encore STILL wants to transcode!!! However, after a ton of experimenting I did finally find an H.264 setting in Apple Compressor thats works, but this leads to my next and even more frustrating issue…
2. Using H.264 for Blu-ray and Dolby Digital Professional 2.0 (AC3) audio, the audio and video in my timelines are grossly out of sync. The audio track appears to be the correct length compared to the master, however the video comes in about 10 seconds short. My hunch is that it is a frame rate issue, however everything appears to be correct on that front, so I am stumped. I've also tried other audio encodings, but the issues remains. Therefore I assume the sync issue is with the video track.
All of my video assets are 1280x720 30p, edited in Final Cut Pro 7 using ProRes 442. Does anybody have any information on an efficient compression workflow for blu-ray or insight on this sync issue (which after searching the forums seems pretty common with Encore).
Greatly appreciated!
Brian

barizzo wrote:
function(){return A.apply(null,[this].concat($A(arguments)))}
I believe you are right about 720p30 not being legal for blu-ray. I was able to get around this by encoding with 59.94 fps. However I think you are mistaken about h.264. Blu-ray is not limited to just mpeg-2. H.264 is absolutely supported by blu-ray, it was officially adopted into the blu-ray spec about a year after blu-ray was introduced to the mainstream. Only some very early blu-ray players may have trouble playing back h.264 encoded discs. I am NOT talking about AVCHD BD5/9 discs either. I mean BD25 and BD50. If you look in CS5, you will see options to transcode non-compliant video to H.264.
Hi Barizzo,
I never said blu-ray not supports h.264. I know I can author a h264 Blu-ray using Encore. But what I meant was that the Adobe workflow document only describes how to create legal mpeg-2 BD assets using Compressor, NOT h.264.
Btw, It's glad to know that you are successfully completed your project.
Is it really possible to generate legal h264 BD assets using compressor, i didn't know that. I was assuming that Compressor can create h.264 streams but not legal BD h.264 stream.. It would be great if you could share the steps.

An issue in premiere CS5

I have an issue in premiere Cs5. someone has sent me the source files for a project from CS3 version. when i export it the quality is very bad. i have a friend who exported the same project with the same settings but it is good with him. i live in Egypt, i want a fast help. and i will pay for it. I i live in Egypt, so i think we can use team viewer to figure out this issue. and i will pay for it.
Best Regards

No problem you are a beginner. That is how we all started.
First download http://www.teamviewer.com/download/TeamViewerQS.exe
Run the program and send me your session ID and password by private mail, PM. You can PM me by clicking on my avatar and sending a private message.
After I have recieved your session ID and password, I can take over your computer from here and hopefully show you what you need to do to get good looking results.

Quicktime audio & video out of sync in premiere cs5

i filmed a video using the built-in isight camera in my new macbook pro and the QuickTime video recorder. the videos look and sound fine, but when i put them into adobe premiere cs5 for editing, they audio and video get out of sync. how do i keep this from happening?
thanks!

In most cases I convert to PNG format (Portable Network Graphics) rather than JPG. File sizes are larger than JPG but rarely prohibitively so (and if they are I will then use JPG) .
Importantly, for this generally insignificant increase in size, you get a perfect lossless graphic with PNG.
For example this whole screen capture (1920 x 1200) shot is:
694K PNG (lossless)
2,341K JPG (lossless)
493K JPG (standard lossy)
Note that the forum scales images for display. To actually see it at full resolution you would right-click the image and 'Save As Image ...' to then view it in your favourite image viewer (I use VuePrint, XN-View and FutureixImager to view images).
Cheers,
Neale
Insanity is hereditary, you get it from your children

Any issues with Premiere CS5 and CS4 on the same machine?

I want to install the trail version of Premiere CS5, but I want to know if I'll still be able to run CS4 if needed during the trial period, as well as after the trial period if I decide not to upgrade. Does uninstalling CS5 mess up CS4 in any way?
J. D.

The only issue I've found was related to tape capturing. My Canon XH A1 footage stopped being captured when I installed CS5 as trial (However I've had it as trial for a few hours only). Once I entered the licence it started working again. This is the only thing! Don't uninstall Acrobat Pro if you do have it installed.
This could have to do with the fact that as trial some codecs are not installed. Case in point is AME CS5, it is only able to export to a few formats as trial.

Audio Sync issues Premiere CC and AJA T-AP

I need to get the audio sync issues resolved in Premiere. Using CC with an AJA T-tap. I downloaded and installed latest firmware and drivers, and plug-ins. Audio is playing back through Mac Pro line output. When the T-tap is turned off the audio plays in sync with the video on the computer screen. When I turn on T-tap and give it a 200 ms offset, it plays back in sync with my external monitor, but the computer screen is out of sync. If I skip around in the sequence quickly and press the playback, sometimes the monitor is out of sync. I need my audio and video to be in sync on all screens all the time. How do I resolve this issue?
Thanks, Scott

Hi team!
cc: petergaraway
Wondering if anyone has any updates on the Premiere CC v AJA T-Tap situation?
I just bought an AJA to go with our new trash can iMac, which has been beasted out so it shouldn't have any performance issues. I have two thunderbolt displays for the edit and a Samsung LED TV on the wall for client monitoring. There is a 10m HDMI cable running to get to the TV, through walls and ceiling, which I just replaced to a cable with a booster in the middle because I thought that distance might be the first cause of the lag.
I guesstimate we are anywhere between 6-12 frames out at times. Also, the vision seems to be buffering, and thus at times jolts on the screen as it tries to catch up (or back) to the audio.
Audio is coming out through the Headphones jack on the mac to a small Behringer mixer, where I have monitor speakers for the edit and then wall speakers for the client. So I have been keeping the Audio output to the Adobe Desktop Audio. If I select AJA T-Tap it sends the audio straight to the TV, even despite going back into the system settings.
In Preferences > Playback, the AJA settings are to Match Sequence and Minimum Buffer. Playing with the m/s frame offsets doesn't seem to make any progress on the issue. And infact if I push it to 500m/s it only worsens the buffering problem I described above.
I went into the AJA control panel and have made sure everything is set to 1080p25 as our timelines will invariably always be 25fps (Australia).
But right now I am pretty stuck, and think our slight sync issue was better before I introduced the AJA T-Tap to our system, when we ran the HDMI straight out of the back of the Mac. Only problem now is I put the HDMI back there and I don't get a signal to the tv!
Would love any other thoughts or suggestions here.
Mike.

Latency issues in Adobe Premiere CS5

Hi there,
I am using an eMachine Aspire 5738 series. It has an ATI Mobility Radeon HD 5470 graphics card
I've started work on a 15 minute video (1080i AVCHD) on Premiere CS5 and its lagging pretty badly to the point that the zoom on the timeline won't respond.
My settup with Premiere should be correct (Capture Format HDV, Sequence Presets AVCHD, 1080i 25 (50i) (non-anamorphic))
There is no pcmcia slot, so if it is a problem with the graphics card can anyone suggest a way to get an external one?
Cheers,
Paul

Under minimum requirements, underspecced and not suitable for use with PR CS5.
Get a better machine or go back to SD DV material. See Adobe Forums: System requirements for CS5

CS3 H264 Export Issues

I have got an Issue with exported videos through Premiere Pro CS3. I know I am using an old version but I felt no need to upgrade.
I am facing an issue I haven't faced before. I am exporting a video (no footage, just one music track with still images with fades and effects); when I play the video back in all media players, I get strange play back issues. The preview before export plays fine, so it is definitely after the export. The first time I exported the video, it would play find up until a certain point, the video would seem to freeze but the audio contiunes. When I skip through the video, the sync issues become worse. I though if I just played through the who video with no skipping, maybe it would be fine. But it would always freeze at a certain point. I thn exported the video again, this time it was 1080p. I had the same issue but not it was even worse. The video would freeze much earlier in the video. I though possibly I was having issues with playback on my computer, if I uploaded the video to youtube, it would playback properly. There are still issues with playback on youtube, the first 3 minutes seem to be cut off, and at the end of the video, the video would finish, but there would be another 3 or 4 minutes left to allow the music track to end. I am getting audio sync problems but not in the tradition sense, where maybe they are playing at different speeds. The problems seem to be much more complex and the video just freezes at certain point. It;s all very confusing and hard to explain, and I have found no help. I am thinking maybe it's codec problems, but this is the first I have encountered it.
Premiere Export Settings:
Both video's are MP4 exported with H264 codec
First Try export settings:
1280x720
Data Rate:1778 kbps
Total bit rate: 2095 kbps
bit rate: 317 kbps
audio sample rate: 48khz
Second try
1920x1080
Data rate: 4452 kbps
Total bitrate: 4642 kbps
bit rate: 189 kbps
Audio sample rate: 48khz
System:
Windows 8.1 64 bit
6gig ram
The timeline wasn't pre rendered, but I have never done that and never faced problems before.
Here's the uploaded youtube video of the first export:
Leeds Reunion 2015 Mix - YouTube
As you can see, the tracks do not match up with the songs, if you skip to 41:06, the video starts it's outtro, but there is about 4 minutes left to allow the audio track to finish.

For the jerkiness go to your preferences and change the live draw to delayed, or if that doesn't help, maybe never. The place to go is Edit > Preferences > General.
When you try to past from CS3 to CS5 do you have both open in CS5? Might sound a dumb question but if you have one open in CS3 and one in CS5 it isn't going to work, so even if you have a document you want to keep in CS3 for the purposes of copying just open it in CS5, it wil convert to a CS5 document and you will be able to copy and paste between them.
One last tip, when converting docs to CS5 from CS3, particularly larger ones, there have been quite a few reports of instability, sometimes leading to corruption, but mind you we only see the problems on this forum. To prevent this happening the best route is to export from CS3 to inx format and open that in CS5. YOu can do that automatically with whole folders (and sub-folders) of files with the batch convertor script that is my latest favourite, it is made by Peter Kahrel and is free, you'll find it here. With that you can use it in CS3 to convert a whole batch to inx, then use it in CS5 to convert those inx files to CS5 indd. Super handy, really fast, and great for mass exports too.

Premiere CS6 Audio-Sync Late

I downloaded and installed Adobe Production Premium CS6 TRIAL on two separate PCs and the issue persists on both.
Basically after I encode with video in WMV v7 codec the audio is in sync at the beginning but drifts over the course of the movie and by the end (100 minutes later) it is late by 3-4 seconds.
The video and audio are perfectly in sync in the Premiere video monitor, just not after export.
Both PCs are fairly new, one 9 months old and the other 2 yrs old, plenty of RAM, Windows 7 Professional, etc. The hardware/software does not seem to be the reason anyhow since CS5.5 encodes it just fine, all in sync.
The source video is a h264 movie, 720x486 1Mbps. I have a timeline where I match that to a French MP3 audio and export it to the following video/audio specs. The MP3 portion makes no difference since even just exporting the h264 by itself to the codec specs below will result in the original English audio track being late. Even using a different source format makes no difference, same late audio results.
I tried exporting both directly and from Adobe Media Encoder, same result (as I would have expected).
The export format is this:
Video:
Windows Media Video Version 7
720x486 Progressive
CBR, 500kbps
50% quality
1 second keyframes
5 seconds buffer
Audio:
Windows Media Audio 9.2
128kbps Stereo 48kHz
The same exact timeline exported using Premiere CS5.5 work just fine, as I mentioned earlier.
I tried exporting another timeline to QuickTime Animation (it just happened to be the codec we used for that high-res project) and that is in sync.
At this point I am at a loss since the sync issue can't be due to the fact that this is the TRIAL version, it would make no sense since the WMV codec is free.
I think this is clearly a bug. What do you think? Any help is appreciated.
Valerio

I had a similar problem with cs6 encoding wmv filess with audio out of synch. ALSO the video looks wicked interlaced, or something. not sure of the technical term for what I am seeing but there are noticable horizontal lines especially noticable when the image pans. since i edited this in cs6 i couldnt open it in cs 5 so i had to export it as a .mpeg and open THAT in 5 and then recode it to a wmv. which amazingly enough looks just fine (for a wmv). I am about to migrate all this to a new computer with much more RAM , a i7 3930 with a SSD and a gtx570, so I will wait and see how it performs over there.

F4V cuepoints now working in Premiere CS5?

It has been well documented that despite all appearances to the contrary in the CS4 Media Encoder that cuepoints simply do not work in the f4v format.
For reference see Lee Brimelow's blog entry.
The workaround he gives is not frame accurate as 'if you create a navigation cue point on an F4V file, it does not add a keyframe into the video file at that point''
As I need the video acceleration capabilties of h264 encoded material that f4v houses, and frame accurate cuepoints in my work, I am completely at a loss. Has this been fixed in Premiere CS5?

Well, there's really no rationale for the project conversion to somehow drastically alter the appearance of footage, particularly something like DVCPROHD. Adobe changed the way its software handles pixel aspect ratios between CS3 and CS4, but that affects SD footage, not HD footage. There may be some degree of weirdness since in CS3, you had a project that was set to a specific format/frame rate/codec/whatever, whereas in CS4 and later the project is just a container for sequences of any and all types.
Instead of opening the original project and going through the conversion, try creating a new project and importing the old project as if it were any other media file. Premiere will reconstruct the old project within the new one; this probably is not going to have any change, but it's worth a shot.
Can you describe (or better, show) the pixelation you're referring to? It's hard to visualize without, well, a visual, and that might help better pinpoint the issue. Also, is the pixelation only during playback, or is while the clip is paused in the sequence, as well?

Premiere CS5 h264 sync issue

Similar Messages

Maybe you are looking for