Premiere Elements 9 no sound

I used to be able to use Adobe Premiere Elements 9 on this computer to edit my videos in WMV format. Now when I try to render me project edits into a WMV output file, the output file has no sound. Experimenting with another product, I discovered that product would not play back a MPG file because it could not handle HD Dolby sound. The video played back fine, but there was no sound. It has been 3 years since I used elements v9. So it occurred that there may have been an advancement in HD Dolby the elements 9 originally was not designed with that capability in mind. Actually, when I try to play beck the rendered WMV file, there is sound but it is terrible noise. What is the cure for this because I have been looking for a long time without good results.
Thank you for any help you can provide.
Ted Palmer

A.T.Romanl,
Thank you for you response.
Every attempt I made to apply updates to my Adobe Premiere Elements 9.0 Ninja yielded the same result. I kept getting the attached error message.
My operating system for this computer is Windows-7.
>> What are the properties of these source wmv files and what project preset are you setting to match those video properties?
If I right click the WMV file name (there is only one), the property window that opens has 4 tabs on it. The "Details" tab has a ton of attribute value pairs on it. It seems like it would take the rest of my life to make screen shots of it all. Are there some specific ones that would be most helpful?
>> If your export is Share/Computer/Windows Media, what is your export preset and what are the Export Settings for the Video Tab and Audio Tab under the Advanced Button of the preset?
A screenshot of my AdvancedPresetsExportSettings is attached below:
I hope this response will help move this solution along, and much thanks for your help.
Ted Palmer

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On what computer operating system is your Premiere Elements 12 running on? Have you updated 12 to 12.1 yet? If not, please do so by using an opened project's Help Menu/Update.
Not enough information in order to help you.
Looking for
1. Properties of source media (including file extension and brand/model/settings of camera that recorded the video).
2. Is problem restricted to one particular file in one particular project? What happens if you start a new project? What is the
duration and size of the project when performance is slow and freezing sets in? What are you doing in the program when this happens?
3. Using a pen and tablet device instead of a mouse?
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default Local Disk C? Where are the Scratch Disks directed and how much free space there?
Lots more questions, but let us start here and then decide what next based on your reply.
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ATR

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if7yg
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ATR

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Premiere Elements 10 no sound for MP4 or MOV files

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ATR

Premiere Elements 4 - No Sound in Editing Mode

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Now I want to edit out 40 seconds from the 30 minute mpg and export that as an avi file. My edit requires that I be able to hear the audio. How do I get access to it while editing?
thanks,
baumgrenze

You are most welcome.
As that article states, there are a lot of places, where Audio must be set, from the system to the editing program, and then, depending on the Audio device (sound card, or chip), there might be additional places in the control console software for that device, where setting need to be made. Luckily, once the proper settings have been made, one should not have to make any changes, unless the swap out the sound device.
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Good luck, and looks like you can mark your question as Answered. Happy editing.
Hunt

Adobe Premiere Elements 10: AVI Sound Only

Please help me! I recently purchased APE 10 and while tring to open a AVI Movie it doesnt show the video i recorded but just the sound. I have a DXG 5B1V and it's brand new from 2012. It records full HD too. Someone please help me on how to fix this. I tried converting but the quality is terrible. PLEASE HELP!

Welcome to the forum.
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Premiere Elements 9 : no sound with .mts files

I'm having a bit of a problem getting my mts/avchd files to work with PE9. I imported the files using the organiser, and they play fine (video AND audio) from the organiser, but when I import the clips into PE9, only video is imported. There's no audio track and (logically?) no audio to be heard. How do I fix this?
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I do not know if there is a "Getting Started" tour of PrE offered now, but there should be, and in big, bold print, there should be a first message, that explains the necessity of matching the Project Preset exactly to the source footage. Next, the tour should go into how to determine the attributes of the source footage to a Project Preset. If there is not such a "tour," I feel strongly that there should be.
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Many new users are unaware of the above necessity, and then are confounded by a whole list of Presets, that often do not make a lot of sense - yet. Probably a good 20% of all program problems trace back to a mis-match between the Project Preset and the source footage.
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No sound on playback with premiere elements 13

No sound on playback with adobe premiere elements 13 . Sound does not exists on camcorder , but not when uploaded to desktop (window 8) and playback with adobe premiere elements 13. Please assist.

fcritz
Your latest copy of this thread was seen and answered.
No sound on playback with Premiere 13
Please do not duplicate threads. That tends to be confusing to the person originating the thread and to those trying to reply.
Remember this is not Adobe. Rather user to user who visit as his/her time permits. There are no instantaneously generated answers.
We try to contribute with viable answers as soon as possible.
I am going to request that a moderator close or delete this thread that we are in now. And, I would refer all those who want to
contribute a reply to your issue to do so in the copy of the thread in the link above.
The answers are in the details. So, details will expedite matters.
Thank you.
ATR

No sound after I export a video in premiere elements 12

Alright I am doing a walkthrough on a video game so I am deleting audio out of my clips and adding in narration. While I can hear and see my narration just fine in one of my videos, when I export it I hear no narration or sound at all.
I have tried adding more narration tracks that didn't work.
I have tried rendering it in different format files didn't work.
And I have even uninstalled and reinstalled premiere elements 12 and it still glitches on that one video
Anybody have any ideas.

tommy_lop
There is a known issue with Premiere Elements 12/12.1 in which addition of narration using the project's Narration Tool results in a loss of sound for audio on
numbered audio tracks and Soundtrack. Llamadude came up with a solution which is described in the following link
http://atr935.blogspot.com/2014/06/pe12-audio-losses-after-narration.html
Please review the solution and let us know if it works for you.
Another possibility...are you working with video audio that was recorded with a variable frame rate. If so, that might be a factor. In those instances, the problems range from audio out of sync to not being able to import the video audio file at all. The typical fix is to take the file into the free HandBrake to convert from variable to constant frame rate - result H.264.mp4 file with constant frame rate for import into the Premiere Elements project.
https://handbrake.fr/
Please review and consider and then let us know if any of those considerations worked for you.
Also, what are the complete properties of the source media coming from these games recording?
Thank you.
ATR

I no longer have sound when playing my clips through adobe premiere elements 12. How to I correct this problem? I have checked all audio levels and there is no mute on etc. I have updated to 12.1. Still no sound.

I no longer have sound when playing my clips through adobe premiere elements 12. How to I correct this problem? I have checked all audio levels and there is no mute on etc. I updated to 12.1, but still no sound in any clips. Even not on old files which used to work.

bfun
What computer operating system is your Premiere Elements 12/12.1 running on? Can we assume that this audio plays back OK
on the same computer when you are using a computer player independent of Premiere Elements?
What are the properties of these clips that worked before but do not know with regard to sound
For now, I will assume that you are working on Windows 7, 8, or 8.1 64 bit.
Have you checked the Edit Menu/Preferences/Audio Hardware ASIO settings? Do you have any 3rd party audio devices incorporated in your computer environment?
Please delete the Adobe Premiere Elements Prefs file and, if that does not work, then the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. The Windows 7, 8, or 8.1 64 bit path is
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and, in the 12.0 Folder, is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Make sure that you are working with Folder Option "Show Hidden Files, Folders, and Drives" active so that you can see the complete path cited.
Do you have installation files or installation disc with the purchased serial number in case we need to resort to uninstall/reinstall?
We will be watching for your follow up.
ATR

How do I create surround sound 5.1 audio in Premiere Elements 10?

Okay, that's my question.
I have a Zoom H2n which captures two stereo channels from its 5 microphones and it creates a pair of stereo audio files. I would like to import them into Premiere Elements 10 on my Mac (OS X Lion on a desktop Mac), create a video and export the video and audio to a DVD with surround sound.
Is this possible? I have a 5.1 video camera, and the sound from that is exported correctly to DVD, so I know Premiere Elements handles existing 5.1 sound correctly.

> please report your success
Confident, aren't we? :->
Audacity would import the sound from the .mts files that my Canon saves video and surround sound to, but Audacity couldn't play the sound. It was there in the waveforms, but just a click came out. C'est la vie. I just went directly to my H2n files, and it works fine with them.
I shoot a video using a regular mic, and I also record the sound externally to my Zoom H2n. I use a finger snap or clap as my clapper board. I have the H2n set to 4 Channel, which means it records two stereo audio streams, one with a name ending in MS.WAV, and the other ending XY.WAV. I use the MS stream as my front, and the XY as the surround. I also make sure the H2n is recording at 48000.
I copy the two .WAV files to my Mac. I copy the video to my Mac.
The current version of Audacity is 1.3.14, which I used. Other versions may vary in how to set them up. You'll need current versions of LAME and FFmpeg, and Audacity directs you to the correct locations to download and install them, if you need to. Then you follow the directions to tell Audacity where to find the files; when all is correct, Audacity displays the version numbers instead of asking you where they are.
In the OS X version of Audacity, go to File -> Import -> Audio ... and locate the MS and XY files. Select them both by command clicking them, then select Open. I get two warning dialogue boxes about working on original files, so I work on copies, click OK both times. Audacity then shows its main window with two files, each having 2 tracks of audio. I do no processing in Audacity, but you may choose to if you wish.
I select File -> Export and in the resulting dialogue box I choose as my format AC3 files (FFmpeg). Choose a file name in the Save As box, then click Save.
Now is the hard part. I get a window for Advanced Mixing Options. Because I have four streams of sound, the window defaults to four channels. However, I need six channels, so I slide the slider over to get the six. For my Mac and Audacity versions,
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   Channel 5 is left surround
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Start up Adobe Premiere Elements; I'm using 10, and I use the timeline. I import the video file and the .ac3 file. I double-click the video and shorten it to the first useable snap. Then I double click the .ac3 file and do the same.
I drag the video to the timeline and play it just o make sure it's where I want it and to watch the waveforms from the audio portion. Then I drag the audio to the narration track and sync its snap to the snap on the video's soundtrack. If I remembered to record at 48000, all is in perfect sync.
Right-click the video and select Unlink video and audio. Then select only the audio track that is with the video and delete it. Then select the video and .ac3 tracks and link them. Export to DVD, and I get a 4-channel surround sound with the video.
I understand from Audacity forums that the assignments of the various channels to left, right, center, and LFE have changed between versions. Be aware the assignments may not be correctly reported here and that they may change with later versions of Audacity.
Audacity is free, and so are LAME and FFmpeg. Audacity lives here: http://audacity.sourceforge.net/ and its wiki is here: http://wiki.audacityteam.org/wiki/Audacity_Wiki_Home_Page

I have adobe Premiere Elements 13. It will not let me delete audio or have it fade in or out. I can move the yellow line all the way down till the volume reads -0.0, but the sound is still there on playback. I can click on fade in and fade out and the yel

I have adobe Premiere Elements 13. It will not let me delete audio or have it fade in or out. I can move the yellow line all the way down till the volume reads -0.0, but the sound is still there on playback. I can click on fade in and fade out and the yellow line that graphs volume takes a sharp raise or dip at the beginning or end of the clip, but there is no change in volume when I play back. What am I doing wrong?

rickeyt
Thanks for the reply. Great news about the volume adjusts.
Now about those fades for the volume. How are you doing that?
1. Right click the Timeline video audio and select Fade and then
see the Fade options (I had a video with audio file, so I saw the choices as shown in the screenshot)
2. You can also create two volume keyframes at each end of the Timeline audio clip rubberband (orange line that goes horizontally across the middle of the audio clip). At the position of the Timeline Indicator, click the Add/Remove Keyframe icon, and then with the mouse cursor position the white dots (volume keyframes) to achieve the Fade In and Fade Out audio. In the screenshot below I have moved the Timeline Indicator so that you could better see the white dots (volume keyframes).
Please let us know if any of the above works for you with regard to the audio fades.
Thank you.
ATR

Premiere Elements 9 - importing MPEG files hear sound but no picture

Have just bought a new Dell XPS8300 i5-2320 3.3Ghz 12MB RAM 1.5TB computer and have Premiere Elements 9. Am trying to put video from my Olympus VR-310 camera into Premiere Elements. Have downloaded the MJPEG Codec. When I bring the video clips in, I can hear the sound but get no picture. It is either a blank black or blank turquoise screen. I've looked at suggestions on forums and have downloaded the latest Nvidia GeForce GT545 driver for the computer and have checked everything using GSpot. The video plays fine in Windows Mediaplayer, Quicktime and VideoLAN. Am now running out of things to try. Any help would be appreciated. Thanks

Unless the Oly version of the MJPEG CODEC is not compatible with PrE (that can happen, and not just with the MJPEG CODEC), you should not need to convert the footage to WMV. Still, that will depend on exact tweaking of the MJPEG CODEC by Oly.
As for VLC Player (and MediaPlayer Classic HC, and probably for others, like GOM Player, as well), those players contain their own set of CODEC's, though mostly for playback.
As mentioned in that CODEC article, linked above, there are basically 3 uses for a CODEC:
Used for playback - the vast majority of Video CODEC's
Used for encoding - still, a large sub-set of the Video CODEC's
Used for editing - a much smaller sub-set of the Video CODEC's, and usually limited by the exact NLE program
With the Oly MJPEG CODEC properly installed, I would test editing the footage natively, as I would anticipate that should work, with no WMV conversion, with produces heavily-compressed files, that require a lot of processing power to edit.
Good luck,
Hunt

I can't get sound on my old Premiere Elements Files

I had an old windows laptop....which I had Premiere elements 2 on. I had some rendered files.... they have come over to Premiere Elements 12 and they are playing, but I have no sound. The sound is on on the computer and but not when I playback.
I am using the trial version at the moment, but would like to purchase the real version, but want to make sure I can use all of the old files first.
Thanks in advance for any advice.
The sound will not work on the Photoshop elements organizer either.

Have you gone to settings > sound to make sure your built-in speakers are selected? That would be my first guess for troubleshooting.

Premiere Elements 9 no sound

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