Premiere Pro CC 2014 Very Unstable
My CC2014 is very unstable since I have updated my Adobe Creative Cloud Software from CC to CC 2014, and I've been an adobe user since 1999 and I switched from FCP to Premiere in 2012. Everything has been great until the last two upgrades. What is going on???
My Premiere Pro has been very unstable. I can't keep it running for more than an hour before I receive the Premiere Pro has encountered a serious error and must shut down. I can't get anything done. I've gone from working 40 hours a week to 60 hours a week since I upgraded. This is extremely counter productive. Please HELP!!!!
I am experiencing difficulty with Illustrator a lot too, but not as important just wondering if somehow related.
System Info:
Creative Cloud 2014 Updated September 2nd, 2014 - Everyday I use; PP, AE, AU, IL, PS, ID.
Mac Pro Mid 2010
32 GB Ram
OS: 10.7.5
Processor: 2 x 2.4 GHz Quad-Core Intel Xeon
Hi chriscorrell,
Thank you for posting on Adobe forums.
Upgrading your OS might be a good idea because Premiere CC 2014's OS requirement is OS X 10.8.
See here: System requirements | Adobe Premiere Pro
Thanks,
Rameez
Similar Messages
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Premiere Pro CC 2014 very unresponsive while rendering on background with Adobe Media Encoder
Usually while I eddit videos on Premiere, I'm rendering on the background with AME. Or at least I used to. Some time ago, this process suddenly stopped working, as rendering on the background bagan to make Premiere really unresponsive, and quite impossible to work with. I couldn't think of any change I made other than switching my HDD, and I blamed it on that (it made sense because new HDD is one of those WD Green ones, a little worse than my old Seagate one). So I adapted to just queueing everything and start rendering when I was done edditing. But yesterday I installed a 240gb Kingston HyperX SSD, re-installed Windows and the main apps on it, and tried again, hoping to see an improvement. Now I was storing the original media on the HDD, running OS, Premiere and AME on the SSD, and rendering to the HDD. It did not work. Premiere still became slow while I rendering with AME. So I thought it might get better if the HDD was not reading and writing at the same time, and I switched the original media to the SSD, while still rendering to the HDD. Also didn't help. I don't know why this setup suddenly does not work, and I really need to fix it.
My setup:
Windows 7 Home Premium 64bit
Intel Core i7 2600 @ 3.4GHz
12GB of RAM
nVidia GeForce GTX 560 (yes, drivers are up to date)
Dual monitors (one for Premiere workspace and one for a bigger program monitor)
2TB WD Green HDD where I keep most of my junk (and media files)
240GB Kingston HyperX SSD where I run the OS and important apps (Premiere and AME included)
I'm running Adobe Premiere Pro CC 2014 (8.1.0 build) and AME CC 2014 (8.1.0.122 build)Hi chriscorrell,
Thank you for posting on Adobe forums.
Upgrading your OS might be a good idea because Premiere CC 2014's OS requirement is OS X 10.8.
See here: System requirements | Adobe Premiere Pro
Thanks,
Rameez -
Adobe Premiere Pro CC 2014 Crashing very often! Please Help!
Hello,
I am currently editing my first feature on Adobe Premiere Pro CC 2014 and it is currently up to date.
I am editing on a iMac 27in, late 2013 brand new computer.
Processor: 3.5 GHz Intel Core i7
Memory 32GB 1600 MHz DDR3
Graphics: NVIDIA GeForce GTX 780M 4096MB
System: OSX Yosemite V 10.10.1
The project is located on a 8TB G Drive
7200 RPM
High Performance ThunderBolt drive.
Details of the project:
I am currently working on a fine cut of 5K Red Footage that is being cut in the RAW.
I work at 1/2 quality settings and have no lag.
The timeline includes limited stacked video files and various mp3 audio files.
The Problem:
Lately, the program will randomly quit or freeze up 4-5 times during an 5-6 hour edit session.
Many times it is random, however, it seems to happen often if I accidentally click on the end of a clip on the timeline and it goes to switch into trimming mode.
Also, it will randomly go into the "pinwheel of death" out of nowhere followed by "Adobe CC is not responding."
My project file is just about 15MB now.
What is causing this reoccurring problem?
How can I make it happen less? I have scoured the forums and found similar articles but no helpful solutions.
I have recently turned auto save on to save every 2 minutes because there have been more than one occasion where I lost A LOT of work because of this issue.
I am about two weeks out from picture lock delivery and this issue is driving me crazy and loosing me a ton of time.
Please help or let me know if any more additional information can help solve the issue.
I have sent in well over 25 error reports already.
Thanks,
Thomas.I think I may have found the solution...
I completely removed the Premiere Pro folder under User > Documents > Adobe and so far it seems to have solved the problem.
I of course backed up my projects and than deleted this folder. So far it seems it worked.
I'll know for sure in a day or two, but after constantly crashing, Premiere hasn't crashed for the last 4-5 hours of work.
Goran -
What is the problem with Adobe Creative Cloud Premiere Pro CC 2014, why it freezes often?
I Purchased the Adobe Creative Productive Premium Suite CS5 in early 2010 and I was very satisfied with it all this time, I can say that I never had a problem while using any of the Production Premium applications. Few weeks ago, I asked Mr. Philip Bloom about a technical issue regarding the best method to use a 50 FPS clip with a 23.976 FPS project, and I got his kind help but he recommended me too that I should upgrade to the latest Adobe Cloud CC 2014 which has many new features added to the different programs. I took his kind advice and downloaded a trial version of all the Adobe Cloud CC programs which I use for my filmmaking business.
Today is the 20th day of my trial period and I have 10 days left to take the decision of continuing with CC 2014 or not. The past 20 trial days were not very pleasant. I want you to share with me the following details which I'll list them as bullet points and I would appreciate diagnosing the problem if you can and suggest a solution for it to re-try the Adobe Cloud CC 2014 for the 10 remaining days with no further problems.
I used to have the Gigabyte graphics card GTX 470 for about 4 years and it malfunctioned last year and I replaced it with a humble Geoforce GT 610 card, but it worked fine with the Adobe Suite CS5 programs.
My system configuration is Intel Core I7 950@ 3.07GHz , installed memory 12 GB. , Windows 7 Ultimate, 64 bit Service pack 1, 3 hard drives 1TB. each (one of them is dedicated for Adobe asset files and the editing work)
For the first 2 or 3 days I used mainly the Premiere Pro CC 2014 establishing short projects for a max. of 5 minutes each and it was working normal. But, later, as soon as I started to build a project which reached about 24 minutes of length and I began to edit those before I add more clips to the timeline, unfortunately, the PrPro CC 2014 started to freeze on any of the frames every time I try to edit normally as I used to do with the CS5, so, I had to wait for 2 or 3 minutes every time it freezes, then it works for seconds then freezes again!! and during the 20 days mentioned above it crashed once.
The movie files of my project are the Nikon's .Mov files and the editing work which I performed included effects such as Color correction (levels) color correction (fast) color correction (Auto) sharpen effect, and stabilizing effect.
I installed the Magic Bullets Suite trial version, and the Neat Video trial version, aiming to purchase either the DeNoiser or the Neat Video (but I tried their effects without saving them to the project).
I used to export parts/ or whole project before finalizing the editing process to be able to monitor on a TV screen (mp4 file format) some of the changes I made in PrPro before being freezed.
Based on my previous 5 years experience using the CS5 Suite I have a strong trust in Adobe, I never thought the problem was in the PrPro application, but rationally I thought it was the graphic card (GT610), and accordingly I purchased yesterday a new Zotac Geoforce GTX 770 (listed by Adobe as an approved card) and I installed it and checked that it is running fine and I checked the processor temperature which was within the normal level.
Only today, I began to think that it might be something wrong with the Adobe Cloud CC 2014 ( a bug or something) and as a result of searching on the internet I could see lot of users since 2014 who were having freezes and crashes with the CC and the CC 2014 versions. That was a shock for me, could it be that until Feb. 2015 the same severe problem still occurs???
Sorry for any inconvenience, looking forward to seeing a solution for that serious problem.Hello Ashraf,
Sorry you didn't get any help on this post. In the future, please contact Adobe Support for 1-1 assistance on issues like this: Contact Customer Care
Thanks,
Kevin -
We are working on a film project on Adobe Premiere Pro CC 2014. Two editors are working on the same film project (same pproj file ) on two machines. As a result the bin structure and the file structure is exactly the same. We even bought two licenses for the respective machines to make matters simple (at least we thought it would).
Now when we share a sequence between the two machines, every time we have to import and re-link media. Also each sequence import comes with its own set of files, which are actually already present in the project. Basically the new sequences are looking to re-link the media to the original/ source files only and are completely ignoring the file structure present in the project.
In all editing softwares, timeline/ sequence sharing is a very common practise when working on multiple machines. Why is it so tedious in CC 2014? Every time we share a sequence between the two machines the media gets doubled and tripled in the project. As a result the project file size is increasing perpetually. Already Premiere CC 2014 is extremely laggy and slow, and this stupid bug is making it more difficult for us to finish our work on time.
Has anybody ever faced this issue? How do we solve it? We are willing to try out any workflow that you can suggest.Concurrently working on the same project it requires a specific implementation in all editing programs like Avid's Unity/ ISIS shared storage. That's what you are simply not considering. none of your issues would be any problem if your projects resided on a commonly accessed server or something like that. Check respective hardware solutions.
Mylenium -
ICanon C100 playback issue premiere pro cc 2014
I am having playback issues in Premiere Pro CC 2014 with footage shot on my Canon C100 (29.97 fps). It was happening after doing a straight import and creating a sequence using "new item". Then, after reading some other threads here and elsewhere, I interpreted the footage so premiere would see it as progressive (no fields) rather than interlaced, but that doe not seem to help. It is even doing it when I play at 1/4 resolution. The only solution seems to be to quit and restart and reopen the project. Then it works temporarily for a little while but not long enough to actually edit. I have done projects in Premiere with C100 footage in the past and have not experience this level of difficulty.
My Media Cache is not going to the startup diskc(it is gong to the right place)
I am on a Mac 2.66 Ghz Quad-Core Intel Xeon
OS X 10.8.5
10GB 1066 MHz DDR3
NVIDIA GeForce GT 120 512 MB
Please help - very frustrated. If the solution is to transcode, it sort of kills the value of premiere in many ways.Hi,
This might help :
Go to File > Project Settings > General and change the Video Renderer to Mercury Playback Engine software only. Click OK and select Delete Previews.
Thanks,
Rameez -
Premiere Pro CC 2014.2 crashes when "locating media"
The problem;
Premiere Pro CC 2014.2 crashes when "locating media". I am working on a project that has not given me any problems for the last 200 hours. About a week ago I notice that the .proj file size was 276mb and found this odd because my largest project to date was never larger than 80mbs. I thought that the premiere was running slow because of the project size. As luck would have, when my client made their their final changes 2 days ago, I opened the project and premiere would hang on the locating media window and then would crash. I called Adobe and spent an hour on the phone with them to no avail.
Project workflow
- 700gb of 5d footage
- 20 sequences under 5 minutes
- Dynamically linked files with AE
- Warp Stabilized about a dozen clips of under 5 sec
- On every sequence color correction adjustment layer with RGB Curves, Three way color corrector and sharpen filter
- I kept old versions of the sequences (I was in version 5 before the crash)
What I have tried;
- Unsuccessfully tried to open auto-save files for this project.
- Successfully opened other older non relevant project
- Removed Mercury playback engine in the project settings
- Cleaned out media cache database through pp in media Preferences
- Manually deleted cache files in /Common/Media Cache Files and /Common/Media Cache
- Tried importing sequences into new .proj file; it would crash as a result.
What "worked".
I was able to open it on another computer. save it under another file name. bring it back to my original computer and open it without problem. I lost about 3 days working through this problem, I missed my deadline. and angered the client. I was able to use a friends IMAC to "fix" the problem, however I can't always count on him being there if it happens again.
Questions.
- What the hell happened? Why could I open it on one computer and not on the other?
- Is there a way to fix a corrupted .proj files on a PC?
- What should the average file size be, before it becomes unstable? (I'm pretty that my file size was bloated by all the previous versions of the sequences)
Windows 8.1 64bit
Premiere 2014.2
Intel Quadcore i7-4770 3.40GHz
16gb RamHi,
I would suggest the following steps:
http://blogs.adobe.com/kevinmonahan/2014/09/10/premiere-pro-cc-freezing-on-startup-or-cras hing-while-working-mac-os-x-10-9-and-later/
Run a disk permission repair on your boot drive, and
Reset Home Folder permissions and ACLs Error | Apple Support Communities
Thanks,
Rameez -
Premiere Pro CC 2014 and Media Encoder CC 2014 Crashing constantly
Running out of options and ideas...
Symptom: Every time I work on any project in Premiere Pro CC 2014 or try to render out in Premiere Pro CC 2014 or Media Encoder CC 2014, the software crashes after 2-3 minutes of use/rendering when the GPU is enabled in Premiere/Media Encoder, or after 5-10 minutes of use/rendering in software only mode. The crash is a software crash, Windows continues to run fine.
I have tried all the standard list of steps that adobe reps post on threads like these - clearing media cache, software only on render, new project, etc. https://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-windows.html
Windows event is not that helpful to me:
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007ff5ecb4de40
Faulting process id: 0x1dc8
Faulting application start time: 0x01d04a503cd82df2
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: unknown
Report Id: cacdfbab-b717-11e4-826d-8863dfc268bc
Faulting package full name:
Faulting package-relative application ID:
I have wiped adobe off the machine and reinstalled - same problem. I have tried projects that crash the machine on other machines and it works fine.
The machine is new, clean install and runs everything else great - 3ds max, high res games, scientific computing - max memory use, etc.
Spec:
5K iMac running bootcamp and Windows 8.1
Intel Core i7-4790K @ 4.0 GHz
32 GB ram
1TB SSD
AMD Radeon R9 M295X 4GB GDDR5
I have used this bootcamp/imac configuration for 5+ years on 3-4 machines and everything has always just worked great. Guess it was my time for a problem, but I'm open to new ideas to try...
Finally - I hope someone from Adobe reads this. I have spent 2 nights on the phone with support. The first night I got an over confident answer that it's a gpu driver issue, just go with software only (no luck - same crashes and different drivers aren't solving the problem). Tonight I was hung up on "by accident" as the agent looked up my video card after waiting 15 minutes to talk to someone, only to be hung up on a second time while on hold after calling back and waiting 20 minutes (because I assume the Adobe call center closed). No message to say so, just hung up on. An overall very disappointing experience.
Thanks in advance to anyone with ideas on things to try,
Cheers!I am having a similar problem.
Premiere Pro CC 2014 suddenly decided to crash every time I export to either Adobe Media Encoder or within Premiere itself.
The encode will usually go for 5-10 minutes before the programs either spits out a "serious error has occurred" window, or it just sits there frozen until I force quit.
I did find a work-around for the moment. If I open AME and FILE > OPEN, select my project and then the sequence I want, AND put it in Software render mode, it will work.
My timeline is 2K, 58 minutes in 23.976
Only effects applied are Lumetri LUTs - no third party.
I've exported as recently as a week ago without issue.
Running OSX 9.5 on an X99 board
3.75 GHz 8-core
64GB 2400 MHz RAM
EVGA Titan Black 6GB
Because I can get my renders out, I am not too concerned. Either there is something wonky with my timeline that screws with any graphics enabled rendering, or there is a bug that is have the same effect. I will try rendering on another of my edit bays that utilizes a GTX 580 that I KNOW works. The Titan is pretty new to my workflow.
Thanks Adobe, for checking this out. -
Premiere Pro CC 2014 TickTime Crash FIX (in some cases)
In my experience so far, Premiere Pro can return a TickTime.ccp error in several different situations. In some instances (too much Warp Stabilizer) just clicking okay a gazillion times is a usable workaround. In a case I had recently, Premiere Pro CC2014 crashed completely every time I tried opening the project file and all its autosaved versions. Here's a description of what I figured out to be the problem and how I solved it.
My project file was created in CS6, then edited in CC2014 on a Mac, then Windows. After this the crashing started on both Mac and Windows version of Premiere Pro CC 2014.
Symptoms:
An error message pops up on opening project [..\..\src\TickTime.ccp-290]. Clicking okay brings up another more serious one about a Serious Error and PP needing to close. Then it dies.
The problem:
Somewhere between CS6 and CC2014, Adobe seems to have changed their XML file structure from using a comma as decimal separator to instead using a period. Somewhere within my project file, Premiere left one as a comma.
My fix:
1. Make a copy of your project file and change the extension from ".prproj" to ".gz"
2. Use something like 7zip and extract the file, this should give you a new file with no extention.
3. Edit this file in a text editor (I'd reccomend Notepad++ or TextWrangler, but Notepad and TextEdit will also do).
4. Search for the term <PlaybackSpeed>. Most of your clips would have a numerical value of 1 directly after this, referring to a playback speed of 100%. Click Find Next a few times and look at the numbers following the selected bits. Anything that is not a multiple of 100 will be a decimal number, that should look like "0.5" or "1.2759984", (referring to speed values of 50% and 127.59984% respectively). If you see a comma, replace it with a full stop. My project had a value of "0,8845" I had to change it to "0.8845"
5. Save the file, and using 7-Zip, compress it into a new gz file.
6. Change the ".gz" extension to ".prproj" and you should be set to continue your edit.
If you didn't change the speed of any of you clips, chances are this is not your problem.Hi Karel,
Thanks very much for writing this up. I hope this helps others having this issue.
Thanks,
Kevin -
Premiere Pro CC 2014 with NVIDIA system freezes (Win7x64)
It appears after perhaps the last update Premiere Pro CC 2014 started freezing during editing. It appears to happen mostly with 4K material and using the Ultra key and alpha blending but may also occur with 4K titles. The sequences are 23.976 1080p, with mixed footage from the Sony A7S (50 Mbps XAVC-S/H.264) and GH4 (4K 100 Mbps H.264). There are also frequent crashes with GPUFoundation.dll (Mercury + CUDA). No freezing with software only rendering. I tried a variety of drivers when using a Quadro 5000 with no change in freeze behavior. I tried a new GTX 770 (clean driver install) and the freeze behavior and GPUFoundation.dll crashes are the same, however now even the mouse freezes. With the Quadro 5000, the entire Windows GUI would freeze (become inactive), however the mouse would still move. Thus, it appears there are issues with both NVidia drivers and Premiere Pro CUDA code path on Windows (app errors shouldn't be able to lock up the entire GUI). GPU Meter shows low GPU and GPU memory utilization during the freezes. The freezes typically occur when switching between clips during playback or scrubbing (more often with fast scrubbing). As a developer, it feels like some kind of semaphore lock / race condition, since during the freezes CPU, GPU, and memory utilization are very low. Additional hardware info: 2010 MacPro 12-Core, 24GB RAM running Win7x64 (with latest updates). Side note: PPro used to hang in memory on exit, but stopped after a recent Microsoft forced update (PPro now crashes sometimes on exit but no longer hangs in memory (used to have to kill it after exiting every time)). Has this been reported before? (A7S XAVC & GH4 4K footage is relatively new)
This crash occurred when dragging Black Video with Noise and other effects on top of alpha composited layers (+3 layers). CUDA turned the rendered area black, so I switched to OpenCL. This crash happened a few minutes later. While this would appear to be an Nvidia driver error (OpenCL), perhaps the developers can investigate. The system is very stable except when doing complex operations in PPro (and only PPro crashes). A tried and true Quadro 5000 crashed in the same way (totally different hardware and drivers).
The full debug info wouldn't post, edited shorter:
Application Specific Signatures:
Graphics hardware encountered an error and was reset: 0x0000001f
Process: Adobe Premiere Pro CC 2014 [380]
Path: /Applications/Adobe Premiere Pro CC 2014/Adobe Premiere Pro CC 2014.app/Contents/MacOS/Adobe Premiere Pro CC 2014
Identifier: com.adobe.AdobePremierePro
Version: 8.0.1 (8.0.1)
Code Type: X86-64 (Native)
Parent Process: launchd [191]
Responsible: Adobe Premiere Pro CC 2014 [380]
User ID: 501
Date/Time: 2014-10-01 03:13:25.803 -0700
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 3E030FD4-F38F-857C-3EB9-85D10E36AB49
Crashed Thread: 11 Dispatch queue: opencl_runtime
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
Application Specific Signatures:
Graphics hardware encountered an error and was reset: 0x0000001f
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8bcbfa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bcbed18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8bb10f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8bb10539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8bb0fe75 CFRunLoopRunSpecific + 309
5 com.apple.HIToolbox 0x00007fff8d375a0d RunCurrentEventLoopInMode + 226
6 com.apple.HIToolbox 0x00007fff8d3757b7 ReceiveNextEventCommon + 479
7 com.apple.HIToolbox 0x00007fff8d3755bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
8 com.apple.AppKit 0x00007fff86c7424e _DPSNextEvent + 1434
9 com.apple.AppKit 0x00007fff86c7389b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
10 com.apple.AppKit 0x00007fff86c6799c -[NSApplication run] + 553
11 com.adobe.Frontend.framework 0x00000001000ca38d FE::MacApplication::RunSelf() + 45
12 com.adobe.Frontend.framework 0x000000010004898a FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 4058
13 com.adobe.Frontend.framework 0x00000001000cbc44 FE::AppMain(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int, void*) + 276
14 com.adobe.Frontend.framework 0x00000001000d2e25 FE::Run(ASL::ObjectPtr<ASL::Module, ASL::AtomicValue> const&, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&, int) + 581
15 com.adobe.AdobePremierePro 0x00000001000018ac main + 508
16 com.adobe.AdobePremierePro 0x00000001000016a4 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8bcc4662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8a0c2421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8a0c2136 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8bcc464a kevent + 10
1 com.adobe.dvatransport.framework 0x0000000100e294fc boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 236
2 com.adobe.dvatransport.framework 0x0000000100e291a7 boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 375
3 com.adobe.dvatransport.framework 0x0000000100e28d18 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 552
4 com.adobe.dvatransport.framework 0x0000000100e18157 SkyConnectionEnv::MainLoop() + 167
5 com.adobe.dvatransport.framework 0x0000000100e17c09 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
6 com.adobe.boost_threads.framework 0x0000000100294dba thread_proxy + 186
7 libsystem_pthread.dylib 0x00007fff8c0ce899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8c0ce72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8c0d2fc9 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8bcc3716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c0d0c3b _pthread_cond_wait + 727
2 com.adobe.dvacore.framework 0x000000010036a0ab boost::asio::detail::task_io_service::do_run_one(boost::asio::detail::scoped_lock<boost:: asio::detail::posix_mutex>&, boost::asio::detail::task_io_service_thread_info&, boost::system::error_code const&) + 139
3 com.adobe.dvacore.framework 0x0000000100369e18 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 552
4 com.adobe.dvacore.framework 0x0000000100369bda boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service_base::work_ io_service_runner>::run() + 42
5 com.adobe.dvatransport.framework 0x0000000100e29bb3 boost_asio_detail_posix_thread_function + 19
6 libsystem_pthread.dylib 0x00007fff8c0ce899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8c0ce72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8c0d2fc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8bcc3716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c0d0c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore 0x00007fff824bc800 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff824bc9ff TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore 0x00007fff8248d145 MPWaitOnQueue + 192
5 com.adobe.dvacore.framework 0x00000001003a359d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
6 com.adobe.dvacore.framework 0x00000001003a1500 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
7 com.adobe.dvacore.framework 0x00000001003919ac boost::function0<void>::operator()() const + 28
8 com.adobe.dvacore.framework 0x000000010039e473 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
9 com.adobe.boost_threads.framework 0x0000000100294dba thread_proxy + 186
10 libsystem_pthread.dylib 0x00007fff8c0ce899 _pthread_body + 138
11 libsystem_pthread.dylib 0x00007fff8c0ce72a _pthread_start + 137
12 libsystem_pthread.dylib 0x00007fff8c0d2fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8bcc3716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c0d0c3b _pthread_cond_wait + 727
2 com.adobe.GPUFoundation.framework 0x000000010941b8d6 void boost::condition_variable_any::wait<boost::unique_lock<boost::mutex> >(boost::unique_lock<boost::mutex>&) + 70
3 com.adobe.GPUFoundation.framework 0x0000000109419705 GF::Device::AcquireExclusiveAccess() + 117
4 com.adobe.PlayerMediaCore.framework 0x0000000129518684 AdobePlayer::PlayerDisplay::UpdateWindow() + 372
5 com.adobe.PlayerMediaCore.framework 0x000000012952b2a5 AdobePlayer::PlayerMain::OnUpdate() + 21
6 com.adobe.PlayerMediaCore.framework 0x0000000129530501 PrPlayModule<AdobePlayer::PlayerMain>::PlayEntry(int, pmStdParms*, void*, void*) + 241
7 com.adobe.PlayerMediaCore.framework 0x0000000129530390 xPlayEntry + 16
8 com.adobe.PlayerHost.framework 0x00000001057238c4 ML::CallPlayerModuleGuarded(int (*)(int, pmStdParms*, void*, void*), int, pmStdParms*, void*, void*, int*, std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 276
9 com.adobe.PlayerHost.framework 0x0000000105721669 ML::PlayerModule::CallPlugin(int, void*, void*) + 153
10 com.adobe.PlayerHost.framework 0x0000000105745c36 ML::VideoPlayer::CallPlayModuleSelector_Update() + 86
11 com.adobe.PlayerHost.framework 0x000000010573421d ML::VideoPlayer::ForceDisplayRedraw(ML::PlayerOutputQuality) + 205
12 com.adobe.PlayerHost.framework 0x0000000105728a34 ML::PlayModuleThreadQueue::ExecuteDeferredCall(ASL::ObjectPtr<ML::DeferredCallBase, ASL::AtomicValue>) + 340
13 com.adobe.PlayerHost.framework 0x0000000105727935 ML::PlayModuleThreadQueue::ServiceQueue() + 293
14 com.adobe.dvacore.framework 0x00000001003a159e dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 318
15 com.adobe.dvacore.framework 0x00000001003919ac boost::function0<void>::operator()() const + 28
16 com.adobe.dvacore.framework 0x000000010039e473 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
17 com.adobe.boost_threads.framework 0x0000000100294dba thread_proxy + 186
18 libsystem_pthread.dylib 0x00007fff8c0ce899 _pthread_body + 138
19 libsystem_pthread.dylib 0x00007fff8c0ce72a _pthread_start + 137
20 libsystem_pthread.dylib 0x00007fff8c0d2fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8bcc3716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8c0d0c77 _pthread_cond_wait + 787
2 com.apple.CoreServices.CarbonCore 0x00007fff824bc9e7 TSWaitOnConditionTimedRelative + 148
3 com.apple.CoreServices.CarbonCore 0x00007fff8248d145 MPWaitOnQueue + 192
4 com.adobe.dvacore.framework 0x00000001003a359d dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 141
5 com.adobe.dvacore.framework 0x00000001003a1500 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 160
6 com.adobe.dvacore.framework 0x00000001003919ac boost::function0<void>::operator()() const + 28
7 com.adobe.dvacore.framework 0x000000010039e473 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
8 com.adobe.boost_threads.framework 0x0000000100294dba thread_proxy + 186
9 libsystem_pthread.dylib 0x00007fff8c0ce899 _pthread_body + 138
10 libsystem_pthread.dylib 0x00007fff8c0ce72a _pthread_start + 137
11 libsystem_pthread.dylib 0x00007fff8c0d2fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8bcbfa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bcbed18 mach_msg + 64
2 libcuda_334.01.03_mercury.dylib 0x00000001223f85a2 cuosEventWait + 210
3 libcuda_334.01.03_mercury.dylib 0x000000012233e922 intHandlerMain + 114
4 libcuda_334.01.03_mercury.dylib 0x00000001223f9479 cuosPosixThreadStartFunc(void*) + 41
5 libsystem_pthread.dylib 0x00007fff8c0ce899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8c0ce72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8c0d2fc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8bcbfa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bcbed18 mach_msg + 64
2 libclh.dylib 0x000000011ae0fe19 0x11a800000 + 6356505
3 libclh.dylib 0x000000011a8c5df2 0x11a800000 + 810482
4 libclh.dylib 0x000000011ae10c69 0x11a800000 + 6360169
5 libsystem_pthread.dylib 0x00007fff8c0ce899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8c0ce72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8c0d2fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8bcbfa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bcbed18 mach_msg + 64
2 libclh.dylib 0x000000011ae0fe19 0x11a800000 + 6356505
3 libclh.dylib 0x000000011a8c5df2 0x11a800000 + 810482
4 libclh.dylib 0x000000011ae10c69 0x11a800000 + 6360169
5 libsystem_pthread.dylib 0x00007fff8c0ce899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8c0ce72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8c0d2fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8bcbfa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8bcbed18 mach_msg + 64
2 libclh.dylib 0x000000011ae0fe19 0x11a800000 + 6356505
3 libclh.dylib 0x000000011a8c5df2 0x11a800000 + 810482
4 libclh.dylib 0x000000011ae10c69 0x11a800000 + 6360169
5 libsystem_pthread.dylib 0x00007fff8c0ce899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8c0ce72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8c0d2fc9 thread_start + 13
Thread 11 Crashed:: Dispatch queue: opencl_runtime
0 libsystem_kernel.dylib 0x00007fff8bcc3866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8c0cf35c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff8c131bba __abort + 145
3 libsystem_c.dylib 0x00007fff8c131b29 abort + 140
4 libGPUSupportMercury.dylib 0x00007fff89db41ca gpusKillClient + 111
5 libGPUSupportMercury.dylib 0x00007fff89db4b51 gpusQueueSubmitDataBuffers + 155
6 libclh.dylib 0x000000011a90ee26 0x11a800000 + 1109542
7 libclh.dylib 0x000000011a8b104a 0x11a800000 + 725066
8 libclh.dylib 0x000000011a8b10a1 0x11a800000 + 725153
9 libclh.dylib 0x000000011a8b4394 0x11a800000 + 738196
10 libclh.dylib 0x000000011a910425 clhCtxSynchronize + 21
11 com.nvidia.web.GeForceGLDriverWeb 0x00001234402e627d gldFinishQueue + 234
12 com.apple.opencl 0x00007fff87917abe 0x7fff87911000 + 27326
13 com.apple.opencl 0x00007fff87931123 0x7fff87911000 + 131363
14 com.apple.opencl 0x00007fff8793414a 0x7fff87911000 + 143690
15 libdispatch.dylib 0x00007fff8a0c028d _dispatch_client_callout + 8
16 libdispatch.dylib 0x00007fff8a0c6a18 _dispatch_barrier_sync_f_slow + 460
17 com.apple.opencl 0x00007fff87933faa 0x7fff87911000 + 143274
18 com.apple.opencl 0x00007fff8792a202 clEnqueueMapBuffer + 631
19 com.adobe.RendererGPU.framework 0x0000000111714245 GF::ScopedRecordedHostMemory::Map() const + 133
20 com.adobe.RendererGPU.framework 0x00000001117685ea RendererGPU::PointwiseFilterHostNode::ApplyConcatenatedPointwiseFilters(ASL::InterfaceRef <MF::IVideoFrame, MF::IVideoFrame> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame> const&, boost::shared_ptr<RenderResults> const&, std::vector<RendererGPU::PointwiseFilter, std::allocator<RendererGPU::PointwiseFilter> > const&) + 826
21 com.adobe.RendererGPU.framework 0x0000000111767daf RendererGPU::PointwiseFilterHostNode::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 831
22 com.adobe.RendererGPU.framework 0x000000011171d2b8 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 1448
23 com.adobe.RendererGPU.framework 0x00000001117ad03c RenderNodeBase::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 76
24 com.adobe.RendererGPU.framework 0x000000011171d094 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 900
25 com.adobe.RendererGPU.framework 0x00000001117ad03c RenderNodeBase::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 76
26 com.adobe.RendererGPU.framework 0x000000011171d094 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 900
27 com.adobe.RendererGPU.framework 0x00000001117ad03c RenderNodeBase::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 76
28 com.adobe.RendererGPU.framework 0x000000011171d094 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 900
29 com.adobe.RendererGPU.framework 0x00000001117194d5 RendererGPU::CompositorNode::Process(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&) + 1413
30 com.adobe.RendererGPU.framework 0x000000011171d2b8 RendererGPU::FilterNode::ProcessFrameOnDevice(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&) + 1448
31 com.adobe.RendererGPU.framework 0x000000011170f36f RendererGPU::(anonymous namespace)::RendererGPU::ProduceFrame(ASL::InterfaceRef<IRenderNode, IRenderNode> const&, RenderParams const&, boost::shared_ptr<RenderResults> const&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&, std::string*, ASL::ParamRect<int>) + 1279
32 com.adobe.PlayerMediaCore.framework 0x0000000129535bf0 AdobePlayer::RenderRequest::ProduceFrame(ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&, ASL::InterfaceRef<MF::IVideoFrame, MF::IVideoFrame>&, RenderParams const&, std::string*, ASL::ParamRect<int>) + 96
33 com.adobe.PlayerMediaCore.framework 0x000000012951cefd AdobePlayer::PlayerDisplay::PresentRenderRequestImpl(boost::shared_ptr<AdobePlayer::Rende rRequest> const&) + 1901
34 com.adobe.PlayerMediaCore.framework 0x00000001295204db AdobePlayer::PlayerDisplay::PresentLastCompletedRenderRequestImpl() + 267
35 com.adobe.dvacore.framework 0x00000001003a159e dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 318
36 com.adobe.dvacore.framework 0x00000001003919ac boost::function0<void>::operator()() const + 28
37 com.adobe.dvacore.framework 0x000000010039e473 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 115
38 com.adobe.boost_threads.framework 0x0000000100294dba thread_proxy + 186
39 libsystem_pthread.dylib 0x00007fff8c0ce899 _pthread_body + 138
40 libsystem_pthread.dylib 0x00007fff8c0ce72a _pthread_start + 137
41 libsystem_pthread.dylib 0x00007fff8c0d2fc9 thread_start + 13
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 319
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 56776
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=679.6M resident=223.0M(33%) swapped_out_or_unallocated=456.6M(67%)
Writable regions: Total=19.5G written=15.6G(80%) resident=14.2G(73%) swapped_out=3.0G(16%) unallocated=5.3G(27%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.0M
ATS (font support) (reserved) 8K reserved VM address space (unallocated)
CG backing stores 23.8M
CG image 584K
CG raster data 48K
CG shared images 204K
CoreImage 8K
Foundation 4K
IOKit 78.3M
IOKit (reserved) 268K reserved VM address space (unallocated)
Image IO 1032K
Kernel Alloc Once 8K
MALLOC 1.5G
MALLOC (admin) 32K
MALLOC_LARGE (reserved) 512K reserved VM address space (unallocated)
Memory Tag 241 128K
Memory Tag 242 12K
Memory Tag 249 192K
Memory Tag 251 24K
OpenCL 1.0G
OpenGL GLSL 1664K
STACK GUARD 56.8M
Stack 113.7M
VM_ALLOCATE 52.6G
VM_ALLOCATE (reserved) 30.4M reserved VM address space (unallocated)
__DATA 71.6M
__IMAGE 528K
__LINKEDIT 225.7M
__NV_CUDA 456K
__TEXT 453.8M
__UNICODE 544K
mapped file 84.0M
shared memory 68K
=========== =======
TOTAL 56.3G
TOTAL, minus reserved VM space 56.3G
Model: MacPro5,1, BootROM MP51.007F.B03, 12 processors, 6-Core Intel Xeon, 2.93 GHz, 24 GB, SMC 1.39f11
Graphics: NVIDIA GeForce GTX 770, NVIDIA GeForce GTX 770, PCIe, 2048 MB
Memory Module: DIMM 1, 4 GB, DDR3 ECC, 1333 MHz, 0x857F, 0x463732353155363446393333334700000000
Memory Module: DIMM 2, 4 GB, DDR3 ECC, 1333 MHz, 0x857F, 0x463732353155363446393333334700000000
Memory Module: DIMM 3, 4 GB, DDR3 ECC, 1333 MHz, 0x857F, 0x463732353155363446393333334700000000
Memory Module: DIMM 5, 4 GB, DDR3 ECC, 1333 MHz, 0x857F, 0x463732353155363446393333334700000000
Memory Module: DIMM 6, 4 GB, DDR3 ECC, 1333 MHz, 0x857F, 0x463732353155363446393333334700000000
Memory Module: DIMM 7, 4 GB, DDR3 ECC, 1333 MHz, 0x857F, 0x463732353155363446393333334700000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 15 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
PCI Card: NVIDIA GeForce GTX 770, Display Controller, Slot-1
PCI Card: pci1095,3132, SATA Controller, Slot-2
PCI Card: NVIDIA GeForce GTX 770, NVDA,Parent, Slot-1
PCI Card: pci1b73,1100, USB eXtensible Host Controller, Slot-4
Serial ATA Device: HL-DT-ST DVD-RW GH61N
Serial ATA Device: WDC WD1001FALS-41Y6A0, 1 TB
Serial ATA Device: OWC Mercury Extreme Pro SSD, 240.06 GB
Serial ATA Device: OWC Mercury Extreme Pro SSD, 240.06 GB
Serial ATA Device: WDC WD4001FAEX-00MJRA0, 4 TB
USB Device: Scarlett 2i2 USB
USB Device: Keyboard Hub
USB Device: USB-PS/2 Optical Mouse
USB Device: Apple Keyboard
USB Device: My Passport 0741
USB Device: My Passport 0820
USB Device: USB3.0 Media Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Logitech RumblePad 2 USB
USB Device: Mobile Keys 49
FireWire Device: built-in_hub, Up to 800 Mb/sec
Thunderbolt Bus: -
Adobe Premiere Pro CC not opening an xml file created in Adobe Premiere Pro CC 2014
Hello,
I had created a project using Adobe Premiere CC 2014 which had some minor changes, which were going to be done by my boss, who uses Premiere Pro CC. However the project file of Adobe Premiere CC 2014 was not getting opened in Premiere Pro CC giving a message of type that as this file was created in a newer version of Premiere, it cannot be opened. After searching on this forum I found that we have to convert the Premiere Pro CC 2014 project file to XML file which can be then imported onto Premiere CC. So I created a XML file by selecting File-> Export -> Final Cut Pro XML and sent it to my boss. However even the xml file is not getting opened after being imported onto Premiere Pro CC giving an error of sorts, Cannot open the file since there is a problem with the codecs.
Have I done something wrong? Please guide me since I am a beginner to the Adobe environment and would very much appreciate any help.
Thank you.Indeed..... but are they fully documented, includuing Adobe's implementation of Multicam?
Collapsing them should really be no more than a day or two of work for an Adobe engineer and a day of beta testing. Seriously. Lots of people want this - it only takes a few minutes with google to find people struggling with this exact problem. Premiere Pro Multicam --> Resolve.
Since we do a lot of multicam work it's something that's important to us.
Lots of other people never go near multicam, so I guess for them it's something they really don't care about.
I currently have > 22 hours of multicam sequences that need primary colour correction and follow on grading..... resolve would be the best choice by far. -
Premiere pro cc 2014 crashing my system
I have a new Mac book pro (2014) 16 gbs ram.. everything is upgraded to max. downloaded the new premiere pro CC 2014. and it's crashing my system every time.
it takes about 4 mins. with the spinning ball. Then all the processes and plugins load in. Then it says "premiere pro couldn't find any capable video play modules. Please update your video display drivers
and start again" WHICH IS FREAKING IMPOSSIBLE SINCE I AM ON A MAC BOOK PRO. So sick and tired of companies not working out glitches in this crap. Could someone please help. I am so
angry and frustrated here.
SeanSomewhat figured it out and extremely frustrated.
I created another new user with administrative privileges. When i did this i got AE CC 2014 and Premiere Pro CC 2014 working. However, they will not work in my regular main account which has
administrative priviledges. On the phone with ADOBE they told me that it was a permissions issue and that it was Apple's Problem. Which I CALL B.S.!!!
I tried to repair permissions in disk utility knowing full well that it wouldn't fix the issue. How on earth would apple know what the permissions errors in folders or files are for Adobe products!!
I was very angry and upset with the Adobe technical support for this issue.
On the new mac pro i am using i was able to create the new administrator account and erase the old administrator account since i have 0 documents or old data that i have on it other than programs.
However, on my mac pro. I have well over 15 years of data on it including 100 GB of music, etc... that i simply can't just erase away. Not too interested in working on 2 different accounts either.
Not sure what to do now and i am extremely frustrated. -
Adobe Premiere Pro CC 2014.2 (8.2) freezes up constantly on Mac OS X Yosemite
After the latest update (no idea which one but the latest update) Premiere Pro cc just keeps freezing up constantly. There's no indication what brings it up but after different periods of time I just get the apple wheel and the entire program freezes up. I force quit and get the "sorry, a serious problem has occured", blabla. Sometimes it's in the middle of cutting a clip, sometimes it's while trimming. There isn't a single indication what causes it. At first I thought it was only because of using a multicam clip, but that's not the case anymore. I tried reducing memory to other apps, deleting preview files, deleting autosaves, turning off autosave altogether, deleting Adobe Premiere 8.0 preference file, changing permissions, basically everything in this post: Re: Adobe Premiere Pro CC keeps crashing... (Which now also seems totally neglected by Adobe).
Believe me, there's hardly a thing I haven't tried.
It's getting REALLY frustrating now and it's time something is done about this. Yes I know, "don't just say it's frustrating, explain the problem", but that fase has passed now. I'm paying for this product and it needs to work like it should.
Also I know I'm not the only one who's having these problems.
My specs are:
OS X Yosemite 10.10.1
MacBook Pro (Retina, Mid 2012)
2,3 GHz Intel Core i7
16 GB 1600 MHz DDR3
NVIDIA GeForce GT 650M 1024 MBHi JJ,
JJ Millen wrote:
It is not about the past times you may or may not have participated, but about the latest message from rob654 and my last messages in that thread (which are clearly not about Windows).
One great reason to get a Mac only version of the post. It is never a good idea to post on a Windows post with Mac problems. And when threads get so long and unruly, the team can't focus on the actual issue so it doesn't get the attention it needs.
Now that we have that sorted out...
JJ Millen wrote:
I checked that and it says 8.2.0. (65) build.
Thanks for the verification. You are running Premiere Pro CC 2014.2 (8.2). It helps to have that absolutely clear.
JJ Millen wrote:
Here are all the checkpoints mentioned in that thread, applicable to my project:
- Version 8.2.0;
- My Creative Cloud says Premiere Pro is up-to-date;
- Operating system is OS X Yosemite version 10.10.1 (14B25);
Very well, did things operate any differently on Mac OS X 10.9.x? Or did you have the same problem?
JJ Millen wrote:
Type: MPEG Movie
File Size: 4,0 GB
Image Size: 1920 x 1080
Frame Rate: 25,00
Source Audio Format: 48000 Hz - 16 bit - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00:12:35:16
Pixel Aspect Ratio: 1,0;
So is this H.264? What is the camera that you are working with? DSLR?
JJ Millen wrote:
- I do not get any error messages, except for the "Sorry, a serious problem has occurred"-message after I have to force quit my Premiere because of the freeze;
What kind of drives are the media files stored on?
Are the permissions set correctly (as Read/Write) for the Mac HD and your media drives?
Are the permissions set correctly for all the Adobe folders as I outlined in my blog?
JJ Millen wrote:
- The problem mostly occurs when cutting a clip with the razor tool, regardless of the kind of clip;
When you import clips, are you using File > Import, or are you importing via the Media Browser?
JJ Millen wrote:
- Yes this has worked before, the problems started either after creating a submix (which I've deleted, without result) and/or after updating to a newer version of Premiere CC;
Definitely do not update Premiere Pro or OS X when in the middle of a project. Wait until it's complete. If you did either or both of these things, you can cause your project to become corrupt. After your current project is wrapped, test with a brand new project.
JJ Millen wrote:
- The only software I run actively besides Premiere is Apple's Mail program, Safari and/or Chrome, sometimes Wire, sometimes Spotify;
- I currently have no third-part effects or codecs installed in Premiere;
- I installed the latest CUDA Mac Driver, version 6.5.37 (release date 01/14/2015);
- The problem just happens while working in my sequence, not in any final output. I don't know what is meant by "previews", but I have the yellow bar indicator in my sequence, if that's info you need.
I have heard of others having issues with OS X 10.10 and NVIDIA GPUs. My advice is to consider downgrading your OS if you continue to have issues. I believe I have avoided a lot of trouble by sticking to OS X 10.8.5.
Previews AKA the Media Cache are your "render files." They can become corrupt, so it's a good idea to trash them when troubleshooting. You can locate them via your Preferences > Media. Click the Browse button.
JJ Millen wrote:
Okay I went through that menu (which I'm not eager to do, I prefer direct contact) and came across the CUDA setting inside the project settings. I've now enabled the "Mercury Playback Engine GPU Acceleration (CUDA)", which might help.
So were you set to "Mercury Playback Engine Software Only" or "Mercury Playback Engine GPU Acceleration (OpenCL)" prior to changing it to "Mercury Playback Engine GPU Acceleration (CUDA)?
JJ Millen wrote:
Testing with a brand new project is not an option. I have a deadline for my current project and it's impossible to start from scratch. What I did try is start a new project and importing the existing one, which didn't help so far.
I was just wondering if you experienced the same issues in a new project. Any project you update to a new version is suspect, in my opinion. In the future, try to avoid doing that. If your current project is corrupt, I could see why you are having certain issues.
For what it's worth, we had another user that exhibited similar issues until they started with a brand new Premiere Pro CC 2014.2 (8.2) file.
Since importing your 8.1 file to a new 8.2 project isn't working, make sure to triple check permissions on all the Adobe folders I laid out in my blog post: Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later)
It's the #1 reason Mac users experience freezing and crashing. The other one I'd look at is that NVIDIA drivers are not working well with Yosemite. Finally, if you update a project across versions, it can become corrupt. Not much you can do about that except start a new project ASAP.
Thanks,
Kevin -
Premiere Pro CC 2014 crashing on app startup, solutions exhausted??
I've seen similar fixes offered for this but I've tried all to no avail.
PPro CC 2014 version crashes on startup, right after the splash screen. Doesn't get to the actual application, just instantly whites out with "Adobe Premiere Pro CC 2014.0 has stopped working". Here's the problem details log from Windows:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Pro.exe
Application Version: 8.0.1.21
Application Timestamp: 53c7b17f
Fault Module Name: dvaui.dll
Fault Module Version: 8.0.1.21
Fault Module Timestamp: 53c76970
Exception Code: c0000005
Exception Offset: 00000000002f4e39
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 4d34
Additional Information 2: 4d34d3a7ae19b5763432cd60b19af792
Additional Information 3: 0fe8
Additional Information 4: 0fe86a744bc3a8e89178eceb53cd1d4c
I've taken the advice of others and uninstalled PPro CC 2014, restarted, updated my Nvidia drives, restarted, reinstalled PPro CC 2014, restarted, attempted to run application but same crash persists. Others also said something about changing permissions to "something"; I tried changing permissions to the cache folder I use but not sure how relevant that is, nor what to EXACTLY change for permissions, IF that's the problem.
Any advice, experience with this problem, or discussion would be appreciated. Thank you!
UPDATE 7/27/14
Uninstalled ALL Creative Cloud components / applications completely, used Adobe CC Cleaner Tool to clean out remnants of cloud. Reinstalled only PPro and Media Encoder 2014 and same thing happens for PPro, crashes instantly on startup. I did, however, get some interesting weird Encoder errors and failures during its installation via Creative Cloud desktop. Here are some photos of the error log:
I feel that something is wrong from the very start, perhaps something within dynamiclink that crashes PPro / also gives install errors for Encoder.
Any help or thoughts are appriciated!!!UPDATE 7/28/14
The preferences suggestions is indeed where the problem was. In my case, there was a Premiere Pro preferences folder that was in conflict with an earlier PPro pref folder under the Windows 7 Sync Center. I guess thats the Windows equivalent of Mac preferences issues, so be sure to check if you have any syncing conflicts, I suppose, lol. Hope this helps anybody with similar problems out there! -
Premiere Pro CC 2014 Crashing and Bogging Down on Documentary Film Project
We have been working in Premiere on this documentary film for months.
As we reach completion it is beginning to really bog down and crash a lot.
Equipment is
iMac 27 inch 3.5 GHz Intel Core i7 Late 2013 Model
Apple Cinema HD Display
32 GB 1600 Mhz DDR3 RAM
NVIDIA GeForce GTX 780M 4096 MB Graphics Card
1TB internal SSD Drive
We are running Premiere Pro CC 2014.0.1 and have remained there because we don't want to upgrade the software in the middle of the project.
The media is all on the external drive. It's a USB 3.0 connection. There is quite a lot of footage that we are working with.
We do have some After Effects comps that are linked in the project and we have exported the ones that are complete as QuickTimes to try to stop that from bogging us down.
Any advice on how we can manage this crashing and freezing problem would be much appreciated.
We don't have the cash to upgrade the computer and it has been working pretty well for us so far.
Here are things we have done:
Made a smaller timeline because we were working on one that was the entire movie.
Turned off the secondary monitor and unplugged it.
We are looking at moving the render cache off the external drive to a thunderbolt drive, but I'm concerned that this may take a long time.
Any recommendations would be greatly appreciated.Splitting up the read/write items is rather a key to getting smoother operation out of PrPro. Either that or putting things on a large RAID-0/5, this sort of thing is covered over on the
Tweaker's Page ...
http://ppbm7.com/index.php/tweakers-page
And I highly recommend you take a look. Their info isn't just "we think ... " ... but the results of many many carefully crafted test sequences run on many machines with all sorts of hardware bits & pieces. You can also register, download the PBM test and run it on your own machine. It takes only a little while to do so, and with the logger app that's included and posting the results back to them, you can get a very good breakdown on where your machine is doing ok ... and where any choke points are occurring.
I think this would be good for you right now ... you need to get stuff done, not guess & try things.
Neil
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