Preparation for Infinity install

Hi All,
Will be getting Infinity soon & have been reading up on the pre- reqs for installation.
The master socket is in the bedroom, not where I want the hub !
I understand that there is a data extension option to move this up to 30M but this involves tacking cables round the skirting boards - not ideal !
Is it possible to pre-lay cabling ( neatly via the loft etc) to avoid this ? If so what spec cable / connectors should I use ?
As an alternative would a Powerline RJ45 connector between the broadband modem & hub work ?
Also there seems to be a new Home Hub that has the Fibre Modem integrated ? would this make the powerline option not possible?
Sorry for the probably dumb questions but the info online is a little confusing
Regards
Solved!
Go to Solution.

Flanker27_UK wrote:
Hi All,
Will be getting Infinity soon & have been reading up on the pre- reqs for installation.
The master socket is in the bedroom, not where I want the hub ! If you get an Openreach engineer they will either move the socket to where you want it or if you have a phone extension socket they will convert this to become your master socket. If it's a contractor your stuffed. They will generally only put the Homehub next to the master socket.
I understand that there is a data extension option to move this up to 30M but this involves tacking cables round the skirting boards - not ideal !As above and yes it will be round skirting and doors.
Is it possible to pre-lay cabling ( neatly via the loft etc) to avoid this ? If so what spec cable / connectors should I use ? Yes. If you are happy to do that. If you can get Cat5e cable or ADSL cable. Leave the ends unterminated and the engineer will finish them off.
As an alternative would a Powerline RJ45 connector between the broadband modem & hub work ? If you have a separate Openreach modem and Homehub you can move the hub using Cat5e cable or connecting via Powerline adaptors. You might lose some speed if you use Powerline adaptors so make sure you use the fasted you can get or at the very least 200Mbps ones. It might be that you get a Homehub 5 which has an integrated modem so that would not be possible.
Also there seems to be a new Home Hub that has the Fibre Modem integrated ? would this make the powerline option not possible? As above
Sorry for the probably dumb questions but the info online is a little confusing
Regards

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Hi all,
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http://eshop.macsales.com/CustomizedPages/Framework.cfm?page=mepal_splashraid.html
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Prepare for the up-grade - Run Rapid Install

Hi,
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How long does it take for Infinity DLM to increase...

I have had a noisy line since I had infinity installed back in May this year, however as the fault was intermittent I didn't want to risk the possible £130 charge should they not find a fault. However the problem got progressively worse so I reported the fault, the engineer attended on the 19/09/14 and traced the problem to a faulty pair between the carriage way box (not the fibre cabinet) and the telegraph pole, he changed me to different pair which fixed the noise problem. I asked if he could do a DLM reset and he tried but advised that as he did not have the details for my connection he could not action the reset and to contact BT if the speeds do not increase. The fault has been marked fixed by BT as of 25/09/14
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1. Product name:
BT Home Hub
2. Serial number:
3. Firmware version:
Software version 4.7.5.1.83.8.173.1.6 (Type A) Last updated 13/08/14
4. Board version:
BT Hub 5A
5. VDSL uptime:
10 days, 23:37:48
6. Data rate:
11993 / 39997
7. Maximum data rate:
25394 / 88566
8. Noise margin:
13.3 / 14.0
9. Line attenuation:
0.0 / 16.2
10. Signal attenuation:
0.0 / 16.2
Here are the results from the BT Wholesale Performance Test.
Download speed achieved during the test was - 37.76 Mbps
For your connection, the acceptable range of speeds is 40 Mbps-38.71 Mbps .
Additional Information:
IP Profile for your line is - 38.71 Mbps
Upload speed achieved during the test was - 8.11Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
And here are the results from the availability checker.
FTTC Range A (Clean)80 63.4 20 20
FTTC Range B (Impacted)75.7 49.3 20 16.1
How long do I need to wait before I should start seeing improvements and/or need to contact BT for an engineer to visit?
I appreciate any advice given.

It actually looks like your line has been capped to infinity one with the downstream been 39997, my mums on Sky fibre 40/10 package and that's what hers is like sometimes. Normally 39999, DLM can take 2-3 week in some cases but tbh if your fault has deffo been fixed you should have seen improvement after a few days, you will have to contact bt about this because if DLM is stuck the only way to get it unstuck is an engineer, I don't think they can reset your line at the exchange on fttc. You're getting less speed than the minimum you should get on an impacted Line so I would be asking for compensation, you're lucky that your max speed you can get is 88 meg the max I can get is 67 on a shorter line to the cabinet.

New Infinity Install - Dialup Speeds ...

This morning, I had Infinity installed by BT, although it was ordered through our ISP, a local firm who I've bought internet connection and services from for years - they have some sort of proxy deal with BT, and so actually my broadband has always been a BT service. However, the supplier, after checking recommended the NetGear N600 Dual Band Router, and I see that quite a few people here and on other forums are using 'non-standard' routers, and clearly they work.
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Speedtest.net reports 0.12Mbps both up and down.
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I'm told I'm in the settling down period and have to wait 10 days ... but seriously, speeds this low?? Is that normal? I might expect them to wander between fast and medium, but not to drop way below ADSL.
My work is screwed and my supplier tells me he can't do anything until the 10 days are up.
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Julian.
Solved!
Go to Solution.

Haha! Well, at least that made me smile!!
The company I use is a family company, a tiny company really, quite local, and they have had my business since 1994, so there is a high degree of trust and reliability, and they generally deliver a good service and great tech support.
But, they are new to this system - they said that yesterday, and unfortunately will likely be at the mercy of BT Wholesale and whoever else.
More unfortunately, my current work, my livelihood, is suddenly in jeopardy because of this. So it's a fraught and difficult issue suddenly ... and one in which I don't want the 10 days excuse thrown at me.
Settling down with middling to high speeds is one thing, but here, something is badly skewed, I agree.
Well, thanks anyway for your attention ... when and if it gets resolved, I shall post here so hopefully some other poor soul may get some help from it!
Julian.

Preparation for Infinity install

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