Preview App crashing, won't open - Yosemite OS
Hello,
I'm hoping that someone can help me. I've attached a video to explain my problem, but if you can't see the video - then please read below.
I'm running Mac OS 10.10.2 (Yosemite) - and ever since I installed some new fonts yesterday, my 'Preview' app will not open. Below is the crash report information.
I've tried installing a clean version of the OS (through cmd+R), still keeping my data, but this hasn't helped. I've tried deleting lots of different 'plist' files, and this hasn't worked either.
Video Link:
https://www.youtube.com/watch?v=ZAxczlEzVXQ&feature=youtu.be
Crash Report:
Process: Preview [1341]
Path: /Applications/Preview.app/Contents/MacOS/Preview
Identifier: com.apple.Preview
Version: 8.0 (859.7)
Build Info: Preview-859007000000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Preview [1341]
User ID: 501
Date/Time: 2015-02-27 10:51:17.617 +0000
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: 505088BF-BD32-AA49-BDE2-B25D59FA28FD
Time Awake Since Boot: 1600 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSPlaceholderSet initWithObjects:count:]: attempt to insert nil object from objects[0]'
terminating with uncaught exception of type NSException
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff96f5c66c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff96a8176e objc_exception_throw + 43
2 CoreFoundation 0x00007fff96e138bf -[__NSPlaceholderSet initWithObjects:count:] + 399
3 CoreFoundation 0x00007fff96e8fe7f +[NSSet setWithObject:] + 47
4 AnnotationKit 0x0000000106e1a8f9 -[AKAttributeController _updateStateOnSenderFromSelf:] + 393
5 AnnotationKit 0x0000000106e199ff -[AKAttributeController _updateStateOnSender:] + 135
6 AnnotationKit 0x0000000106e16381 -[AKAttributeController validateAttributeSender:] + 176
7 AnnotationKit 0x0000000106e1b0b1 -[AKActionController validateSender:] + 206
8 AnnotationKit 0x0000000106ddbc77 -[AKTextAttributesViewController validateUserInterfaceItems] + 116
9 AnnotationKit 0x0000000106e5b8de -[AKToolbarViewController_Mac revalidateItems] + 411
10 AnnotationKit 0x0000000106e18737 -[AKAttributeController _syncAttributesFromSelectedAnnotationsToUI] + 82
11 AnnotationKit 0x0000000106e16435 -[AKAttributeController setModelControllerToObserveForSelections:] + 143
12 AnnotationKit 0x0000000106dea168 -[AKController observeValueForKeyPath:ofObject:change:context:] + 887
13 Foundation 0x00007fff90842a03 NSKeyValueNotifyObserver + 382
14 Foundation 0x00007fff90841bd8 NSKeyValueDidChange + 463
15 Foundation 0x00007fff9084673d -[NSObject(NSKeyValueObserverNotification) didChangeValueForKey:] + 118
16 Preview 0x0000000106b67baa Preview + 109482
17 Preview 0x0000000106b61a97 Preview + 84631
18 Preview 0x0000000106b58bd9 Preview + 48089
19 AppKit 0x00007fff8bbdee07 -[NSWindowController _windowDidLoad] + 586
20 AppKit 0x00007fff8bbc5e12 -[NSWindowController window] + 110
21 Preview 0x0000000106b56bf6 Preview + 39926
22 AppKit 0x00007fff8bbc6f91 -[NSWindowController showWindow:] + 36
23 Preview 0x0000000106b5807a Preview + 45178
24 Foundation 0x00007fff9086ad3c -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 954
25 Foundation 0x00007fff9086a840 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 131
26 Preview 0x0000000106b57fa3 Preview + 44963
27 Preview 0x0000000106b56da0 Preview + 40352
28 Preview 0x0000000106c4b77d Preview + 1042301
29 libdispatch.dylib 0x00007fff95e65323 _dispatch_call_block_and_release + 12
30 libdispatch.dylib 0x00007fff95e60c13 _dispatch_client_callout + 8
31 libdispatch.dylib 0x00007fff95e6ccbf _dispatch_main_queue_callback_4CF + 861
32 CoreFoundation 0x00007fff96eafc79 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
33 CoreFoundation 0x00007fff96e6c30f __CFRunLoopRun + 2159
34 CoreFoundation 0x00007fff96e6b858 CFRunLoopRunSpecific + 296
35 HIToolbox 0x00007fff8cbaaaef RunCurrentEventLoopInMode + 235
36 HIToolbox 0x00007fff8cbaa76e ReceiveNextEventCommon + 179
37 HIToolbox 0x00007fff8cbaa6ab _BlockUntilNextEventMatchingListInModeWithFilter + 71
38 AppKit 0x00007fff8b99cf81 _DPSNextEvent + 964
39 AppKit 0x00007fff8b99c730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
40 AppKit 0x00007fff8b990593 -[NSApplication run] + 594
41 AppKit 0x00007fff8b97ba14 NSApplicationMain + 1832
42 libdyld.dylib 0x00007fff95bd85c9 start + 1
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff90e34286 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff92967b53 abort + 129
2 libc++abi.dylib 0x00007fff8d74fa21 abort_message + 257
3 libc++abi.dylib 0x00007fff8d7779d1 default_terminate_handler() + 267
4 libobjc.A.dylib 0x00007fff96a857d6 _objc_terminate() + 103
5 libc++abi.dylib 0x00007fff8d7750a1 std::__terminate(void (*)()) + 8
6 libc++abi.dylib 0x00007fff8d775113 std::terminate() + 51
7 libobjc.A.dylib 0x00007fff96a855ff objc_terminate + 9
8 libdispatch.dylib 0x00007fff95e60c27 _dispatch_client_callout + 28
9 libdispatch.dylib 0x00007fff95e6ccbf _dispatch_main_queue_callback_4CF + 861
10 com.apple.CoreFoundation 0x00007fff96eafc79 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
11 com.apple.CoreFoundation 0x00007fff96e6c30f __CFRunLoopRun + 2159
12 com.apple.CoreFoundation 0x00007fff96e6b858 CFRunLoopRunSpecific + 296
13 com.apple.HIToolbox 0x00007fff8cbaaaef RunCurrentEventLoopInMode + 235
14 com.apple.HIToolbox 0x00007fff8cbaa76e ReceiveNextEventCommon + 179
15 com.apple.HIToolbox 0x00007fff8cbaa6ab _BlockUntilNextEventMatchingListInModeWithFilter + 71
16 com.apple.AppKit 0x00007fff8b99cf81 _DPSNextEvent + 964
17 com.apple.AppKit 0x00007fff8b99c730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
18 com.apple.AppKit 0x00007fff8b990593 -[NSApplication run] + 594
19 com.apple.AppKit 0x00007fff8b97ba14 NSApplicationMain + 1832
20 libdyld.dylib 0x00007fff95bd85c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff90e35232 kevent64 + 10
1 libdispatch.dylib 0x00007fff95e63a6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff90e3494a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff913c740d start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff90e3494a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff913c740d start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff90e3494a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff913c740d start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff90e3494a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff913c740d start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff90e3494a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff913c740d start_wqthread + 13
Thread 7:: Dispatch queue: AK_buildFontFamilyMenuOperationQueue :: NSOperation 0x60000024e160 (QOS: USER_INITIATED)
0 libsystem_platform.dylib 0x00007fff8b33c3ca _platform_memmove$VARIANT$Nehalem + 138
1 com.apple.CoreFoundation 0x00007fff96e7120e CFDataGetBytes + 142
2 libFontRegistry.dylib 0x00007fff8c4c5975 TCFVMFlattenContext::TCFVMFlattenContext(void const*) + 219
3 libFontRegistry.dylib 0x00007fff8c4e54f6 TGlobalFontRegistrySandboxedImp::CopyPropertiesForFontsMatchingRequest(__CFDict ionary const*, __CFSet const*, TFontQueryOptions const&) const + 50
4 libFontRegistry.dylib 0x00007fff8c4c7c8c XTCopyFontsWithProperties + 161
5 com.apple.CoreText 0x00007fff920e15a1 TDescriptorSource::CopyDescriptorsForRequest(__CFDictionary const*, __CFSet const*, CFComparisonResult (*)(void const*, void const*, void*), void*, unsigned long, TCFRef<__CFArray const*>*) const + 867
6 com.apple.CoreText 0x00007fff9208ecba TDescriptorSource::CopyDescriptorForRequest(__CFDictionary const*, __CFSet const*, CFComparisonResult (*)(void const*, void const*, void*), void*, unsigned long) const + 138
7 com.apple.CoreText 0x00007fff92063458 TDescriptor::CreateMatchingDescriptorInternal(__CFSet const*, bool) const + 600
8 com.apple.CoreText 0x00007fff920630ec TDescriptor::InitBaseFont(bool) + 38
9 com.apple.CoreText 0x00007fff920c31e2 CTFontDescriptorsCopyAttributesInternal(__CFArray const*, __CFSet const*, unsigned int, bool) + 466
10 com.apple.CoreText 0x00007fff920c2ff2 CTFontDescriptorsCopyAttribute + 70
11 com.apple.CoreText 0x00007fff920d54de TCollection::CopyFontAttribute(__CFString const*, unsigned int) const + 40
12 com.apple.AnnotationKit 0x0000000106dde0f4 __54-[AKTextAttributesViewController _buildFontFamilyMenu]_block_invoke + 135
13 com.apple.Foundation 0x00007fff909760d8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
14 com.apple.Foundation 0x00007fff90862695 -[NSBlockOperation main] + 97
15 com.apple.Foundation 0x00007fff9084132c -[__NSOperationInternal _start:] + 653
16 com.apple.Foundation 0x00007fff90840f33 __NSOQSchedule_f + 184
17 libdispatch.dylib 0x00007fff95e60c13 _dispatch_client_callout + 8
18 libdispatch.dylib 0x00007fff95e64365 _dispatch_queue_drain + 1100
19 libdispatch.dylib 0x00007fff95e65ecc _dispatch_queue_invoke + 202
20 libdispatch.dylib 0x00007fff95e636b7 _dispatch_root_queue_drain + 463
21 libdispatch.dylib 0x00007fff95e71fe4 _dispatch_worker_thread3 + 91
22 libsystem_pthread.dylib 0x00007fff913c9637 _pthread_wqthread + 729
23 libsystem_pthread.dylib 0x00007fff913c740d start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff90e3494a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff913c740d start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff90e3494a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff913c740d start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff90e3494a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff913c740d start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff90e2f4de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff90e2e64f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff96e6cb34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff96e6bffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff96e6b858 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff8bb0033b _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff913c9268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff913c91e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff913c741d thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff590b0de8 rdx: 0x0000000000000000
rdi: 0x000000000000130f rsi: 0x0000000000000006 rbp: 0x00007fff590b0e10 rsp: 0x00007fff590b0de8
r8: 0x0000000000000000 r9: 0x00007fff92991d70 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff590b0f70 r13: 0x00007fff590b1450 r14: 0x00007fff7a148300 r15: 0x00007fff590b0e50
rip: 0x00007fff90e34286 rfl: 0x0000000000000206 cr2: 0x00007fff7a554fd8
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x106b4d000 - 0x106d0ffef com.apple.Preview (8.0 - 859.7) <487D571B-251B-39C4-8437-6313EB83D12C> /Applications/Preview.app/Contents/MacOS/Preview
0x106dbc000 - 0x106ea5fff com.apple.AnnotationKit (1.0 - 51.11) <9A9791EE-69B9-37B6-A34A-018CE49B248B> /System/Library/PrivateFrameworks/AnnotationKit.framework/Versions/A/Annotation Kit
0x106f3e000 - 0x107382ff7 com.apple.SceneKit (5.0 - 260.7.1) <61A4433D-A28A-37FF-BF20-1D69EDE78AF8> /System/Library/Frameworks/SceneKit.framework/Versions/A/SceneKit
0x107628000 - 0x1076a8ff3 com.apple.CoreHandwriting (96 - 1.2) <C016F95E-B454-39D0-A6D5-A99F46D908C0> /System/Library/PrivateFrameworks/CoreHandwriting.framework/Versions/A/CoreHand writing
0x10a3e2000 - 0x10a3e2ff5 +cl_kernels (???) <D417D753-3A9F-43FD-9EDC-120011E1996C> cl_kernels
0x10b83a000 - 0x10b920fef unorm8_bgra.dylib (2.4.5) <9423FFD4-6EF3-31BF-9DE9-6D55BA76D59E> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x10ba7c000 - 0x10ba7cfef +cl_kernels (???) <C0CD4632-55FB-450C-8A5F-7C2930DAB8CD> cl_kernels
0x10d0ae000 - 0x10d0b4ff7 com.apple.BookKit (1.1 - 255) <501D110F-42F7-390F-A070-54F557F3C006> /System/Library/PrivateFrameworks/BookKit.framework/BookKit
0x10d0c4000 - 0x10d0c8ff3 libFontRegistryUI.dylib (134) <9C55337C-4D65-34C8-9BB9-90399B420A6F> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
0x10d492000 - 0x10d4affff libJapaneseConverter.dylib (64) <CEED8CE6-C293-3F81-954D-B710E9FE2A77> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x10d4b4000 - 0x10d4c6fff libTraditionalChineseConverter.dylib (64) <B84CD8F5-FF84-3B31-A166-59A7EF32B27A> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x10d4ca000 - 0x10d4ecff7 libKoreanConverter.dylib (64) <AF2D2A08-727C-35D0-9A49-2752D735861B> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x10d4f0000 - 0x10d4fffff libSimplifiedChineseConverter.dylib (64) <DB9D8A0C-362A-3F3D-9175-4BB372B4C58C> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x7fff6ed1a000 - 0x7fff6ed50837 dyld (353.2.1) <65DCCB06-339C-3E25-9702-600A28291D0E> /usr/lib/dyld
0x7fff88e9b000 - 0x7fff88eacff7 libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib
0x7fff88ead000 - 0x7fff88eaefff libSystem.B.dylib (1213) <90B107BC-FF74-32CC-B1CF-4E02F544D957> /usr/lib/libSystem.B.dylib
0x7fff88eaf000 - 0x7fff88ec2ff7 com.apple.CoreBluetooth (1.0 - 1) <FA9B43B3-E183-3040-AE25-66EF9870CF35> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x7fff88eca000 - 0x7fff891fdfff libmecabra.dylib (666.2) <F757CABA-3EDB-3ABA-A378-A7C574EA233B> /usr/lib/libmecabra.dylib
0x7fff8920b000 - 0x7fff8940eff3 com.apple.CFNetwork (720.2.4 - 720.2.4) <E550C671-930F-3B12-8798-23898473E179> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff89452000 - 0x7fff8948bfff com.apple.AirPlaySupport (2.0 - 215.15) <C36CC8AF-27CC-3B18-9C3C-3F845B35FDEC> /System/Library/PrivateFrameworks/AirPlaySupport.framework/Versions/A/AirPlaySu pport
0x7fff89498000 - 0x7fff8949ffff com.apple.network.statistics.framework (1.2 - 1) <61B311D1-7F15-35B3-80D4-99B8BE90ACD9> /System/Library/PrivateFrameworks/NetworkStatistics.framework/Versions/A/Networ kStatistics
0x7fff894a0000 - 0x7fff895e4ff7 com.apple.QTKit (7.7.3 - 2890) <6F6CD79F-CFBB-3FE4-82C6-47991346FB17> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff896fe000 - 0x7fff8970aff7 com.apple.OpenDirectory (10.10 - 187) <8B98ECCB-7EFA-3A58-BD2B-A0835D869B1A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8970b000 - 0x7fff897fdff7 libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib
0x7fff89831000 - 0x7fff89842ff7 libsystem_coretls.dylib (35.1.2) <BC691CD1-17B6-39A5-BD02-AF973695FD1D> /usr/lib/system/libsystem_coretls.dylib
0x7fff89c77000 - 0x7fff89c93ff7 libsystem_malloc.dylib (53.1.1) <19BCC257-5717-3502-A71F-95D65AFA861B> /usr/lib/system/libsystem_malloc.dylib
0x7fff89ca8000 - 0x7fff8a013fff com.apple.VideoToolbox (1.0 - 1562.107) <2EAFB008-7F19-34C2-A5A6-43B4CD35FEF3> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff8a014000 - 0x7fff8a016ff7 com.apple.securityhi (9.0 - 55006) <1F40ECF1-6AEF-3E64-9DAD-ADC646CCEA98> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff8a1c7000 - 0x7fff8a1f9ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff8a1fa000 - 0x7fff8a232ffb libsystem_network.dylib (411.1) <2EC3A005-473F-3C36-A665-F88B5BACC7F0> /usr/lib/system/libsystem_network.dylib
0x7fff8a24b000 - 0x7fff8a256fff libGL.dylib (11.1.1) <1F0EB9FB-4B0F-349B-80DD-93FD3F45B9C7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8a356000 - 0x7fff8a3bdff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <19269C1D-EB29-384A-83F3-7DDDEB7D9DAD> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff8a656000 - 0x7fff8a6c5fff com.apple.SearchKit (1.4.0 - 1.4.0) <BFD6D876-36BA-3A3B-9F15-3E2F7DE6E89D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8a6c6000 - 0x7fff8a706ff7 com.apple.CloudDocs (1.0 - 280.6) <C1179CEF-E058-3E16-BF90-C059FE7CDE77> /System/Library/PrivateFrameworks/CloudDocs.framework/Versions/A/CloudDocs
0x7fff8a707000 - 0x7fff8a81efe7 libvDSP.dylib (516) <DFEDB210-49D1-3803-88A2-C61DB6A45C3D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff8a81f000 - 0x7fff8a81ffff com.apple.Carbon (154 - 157) <0DF27AD6-ED64-34D7-825D-65297D276652> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8a820000 - 0x7fff8a83cfff com.apple.GenerationalStorage (2.0 - 209.11) <9FF8DD11-25FB-3047-A5BF-9415339B3EEC> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8a861000 - 0x7fff8a863fff com.apple.loginsupport (1.0 - 1) <21DBC18C-F260-39FC-B52F-04A5AA84523A> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
0x7fff8a864000 - 0x7fff8a86dff3 com.apple.CommonAuth (4.0 - 2.0) <BA9F5A09-D200-3D18-9F4A-20C789291A30> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8a86e000 - 0x7fff8a8bdff7 com.apple.opencl (2.4.2 - 2.4.2) <D16CFDE6-B5F7-301A-995E-8B583D8C675A> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8a8be000 - 0x7fff8aba5ffb com.apple.CoreServices.CarbonCore (1108.2 - 1108.2) <FD87F83F-301A-3BD6-8262-5692FC1B4457> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8abf0000 - 0x7fff8ad7efff libBLAS.dylib (1128) <497912C1-A98E-3281-BED7-E9C751552F61> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8ae4f000 - 0x7fff8ae51ffb libCGXType.A.dylib (775.16) <B2DC78CA-179F-39A7-8D0B-873DC0ACFE96> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x7fff8aea7000 - 0x7fff8af45fff com.apple.Metadata (10.7.0 - 917.1) <46BE997C-B1F4-3BED-9332-FAC87297C87A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8af46000 - 0x7fff8afb2fff com.apple.framework.CoreWLAN (5.0 - 500.35.2) <37551DDD-C07C-31EB-923A-9721F03D7E29> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8afbb000 - 0x7fff8b008fff com.apple.ImageCaptureCore (6.0 - 6.0) <C2DED299-7E2B-3501-9FD6-74892A7484B3> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
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0x7fff90cb8000 - 0x7fff90cd3ff7 com.apple.aps.framework (4.0 - 4.0) <F3C3C246-101E-3E81-9608-D2D6E9352532> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x7fff90cd4000 - 0x7fff90e06ff7 com.apple.MediaControlSender (2.0 - 215.15) <454420EB-E6FE-3074-8D58-67471E1D61E5> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff90e19000 - 0x7fff90e1dfff com.apple.TCC (1.0 - 1) <61F36A72-B983-3A2D-9D37-A2F194D31E7D> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff90e1e000 - 0x7fff90e3bfff libsystem_kernel.dylib (2782.10.72) <97CD7ACD-EA0C-3434-BEFC-FCD013D6BB73> /usr/lib/system/libsystem_kernel.dylib
0x7fff90e95000 - 0x7fff90e98fff com.apple.xpc.ServiceManagement (1.0 - 1) <5EFD45BF-B0CD-39F2-8232-6BA33E63E5D4> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff90e99000 - 0x7fff90ea4fff com.apple.AppSandbox (4.0 - 238.10.1) <4C171026-DC9A-3CEE-AB42-110859674F61> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x7fff90ea5000 - 0x7fff90ea7fff com.apple.CoreDuetDebugLogging (1.0 - 1) <9A6E5710-EA99-366E-BF40-9A65EC1B46A1> /System/Library/PrivateFrameworks/CoreDuetDebugLogging.framework/Versions/A/Cor eDuetDebugLogging
0x7fff90ea8000 - 0x7fff913bbff3 com.apple.JavaScriptCore (10600 - 10600.3.13) <C0C3246C-D26F-3440-AC75-81CFFA4F9C91> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff913c5000 - 0x7fff913c5fff libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib
0x7fff913c6000 - 0x7fff913cffff libsystem_pthread.dylib (105.10.1) <3103AA7F-3BAE-3673-9649-47FFD7E15C97> /usr/lib/system/libsystem_pthread.dylib
0x7fff91411000 - 0x7fff91418fff libCGCMS.A.dylib (775.16) <8A173E74-7123-35F1-B160-853528C144ED> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x7fff914f2000 - 0x7fff914f4fff com.apple.OAuth (25 - 25) <EE765AF0-2BB6-3689-9EAA-689BF1F02A0D> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x7fff9150b000 - 0x7fff9153bff3 com.apple.CoreAVCHD (5.7.5 - 5750.4.1) <3E51287C-E97D-3886-BE88-8F6872400876> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff9153c000 - 0x7fff915e2ff7 com.apple.PDFKit (3.1 - 3.1) <D2D019DD-5DCA-3C0D-B9B7-0F919A6CD1DD> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff915e3000 - 0x7fff9188ffff com.apple.GeoServices (1.0 - 982.4.10) <8A7FE04A-2785-30E7-A6E2-DC15D170DAF5> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff91890000 - 0x7fff918c7ffb com.apple.LDAPFramework (2.4.28 - 194.5) <D22234AA-8B30-3010-8CF0-67516D52CC33> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff91947000 - 0x7fff9194aff7 com.apple.Mangrove (1.0 - 1) <2AF1CAE9-8BF9-33C4-9C1B-123DBAF1522B> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff919fc000 - 0x7fff91a16ff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff91a24000 - 0x7fff91bd4ff7 com.apple.QuartzCore (1.10 - 361.15) <72A78C43-30DF-3748-9015-4B28119DB27B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff91bd5000 - 0x7fff91c1eff3 com.apple.HIServices (1.22 - 520.12) <8EAC82AB-6A7D-3606-AF6F-60A9410D1278> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff91ee3000 - 0x7fff92025fff libsqlite3.dylib (168) <7B580EB9-9260-35FE-AE2F-276A2C242BAB> /usr/lib/libsqlite3.dylib
0x7fff92026000 - 0x7fff92060ffb com.apple.DebugSymbols (115 - 115) <6F03761D-7C3A-3C80-8031-AA1C1AD7C706> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff92061000 - 0x7fff92179ffb com.apple.CoreText (352.0 - 454.3) <B3B8C775-14FA-38F3-9CD5-830422AE9C49> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff9217a000 - 0x7fff9217efff libpam.2.dylib (20) <E805398D-9A92-31F8-8005-8DC188BD8B6E> /usr/lib/libpam.2.dylib
0x7fff921c1000 - 0x7fff921c6ff7 libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
0x7fff921c7000 - 0x7fff921c9fff libCVMSPluginSupport.dylib (11.1.1) <DA0706C5-F02A-3F3D-8EBA-18C04313CA2C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff92235000 - 0x7fff92237ff7 libutil.dylib (38) <471AD65E-B86E-3C4A-8ABD-B8665A2BCE3F> /usr/lib/libutil.dylib
0x7fff923fc000 - 0x7fff92567ff7 com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5C6DBEB4-F2EA-3262-B9FC-AFB89404C1DA> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff92568000 - 0x7fff9256dff7 libsystem_stats.dylib (163.10.18) <9B8CCF24-DDDB-399A-9237-4BEC225D2E8C> /usr/lib/system/libsystem_stats.dylib
0x7fff92572000 - 0x7fff925adfff com.apple.Symbolication (1.4 - 56045) <D64571B1-4483-3FE2-BD67-A91360F79727> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff925ae000 - 0x7fff925e1ff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff9290a000 - 0x7fff92996ff7 libsystem_c.dylib (1044.10.1) <199ED5EB-77A1-3D43-AA51-81779CE0A742> /usr/lib/system/libsystem_c.dylib
0x7fff92997000 - 0x7fff92997fff com.apple.quartzframework (1.5 - 1.5) <4944127A-F319-3689-AAEC-58591D3CAC07> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff929d8000 - 0x7fff929e3ff7 libcsfde.dylib (471.10.6) <E1BF5816-3CE6-30CE-B3EE-F68CB6BA1378> /usr/lib/libcsfde.dylib
0x7fff929e4000 - 0x7fff929fefff com.apple.AppleVPAFramework (1.2.10 - 1.2.10) <DC3D5A44-AB1E-32A9-9D22-FC922B52346A> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
0x7fff92a60000 - 0x7fff92a90fff com.apple.GSS (4.0 - 2.0) <FD154E62-F4CF-339D-B66C-AF4AED6A94A6> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff92a91000 - 0x7fff92a92fff libsystem_secinit.dylib (18) <581DAD0F-6B63-3A48-B63B-917AF799ABAA> /usr/lib/system/libsystem_secinit.dylib
0x7fff92a93000 - 0x7fff92a97fff libspindump.dylib (182) <085978DC-A34D-3B72-BC7B-025C35A0A373> /usr/lib/libspindump.dylib
0x7fff945ec000 - 0x7fff9468eff7 com.apple.Bluetooth (4.3.2 - 4.3.2f6) <95676652-21AB-3FFA-B53D-EBC8BF4E913E> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x7fff9468f000 - 0x7fff946a9ff7 liblzma.5.dylib (7) <1D03E875-A7C0-3028-814C-3C27F7B7C079> /usr/lib/liblzma.5.dylib
0x7fff946aa000 - 0x7fff94a81fe7 com.apple.CoreAUC (211.0.0 - 211.0.0) <C8B2470F-3994-37B8-BE10-6F78667604AC> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff94a82000 - 0x7fff94ac3fff libGLU.dylib (11.1.1) <E9ADAD30-0133-320D-A60E-D1A7F91A7795> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff94ac4000 - 0x7fff94addfff com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff94be2000 - 0x7fff94be7fff com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff94eb4000 - 0x7fff94eb7fff com.apple.help (1.3.3 - 46) <CA4541F4-CEF5-355C-8F1F-EA65DC1B400F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff94eb8000 - 0x7fff94eceff7 com.apple.CoreMediaAuthoring (2.2 - 951) <3EAFC9D1-8D7C-30CF-92C7-903A5C241763> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff94ffe000 - 0x7fff9500bff7 libxar.1.dylib (254) <CE10EFED-3066-3749-838A-6A15AC0DBCB6> /usr/lib/libxar.1.dylib
0x7fff9500c000 - 0x7fff95014ff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff95015000 - 0x7fff95039ff7 com.apple.quartzfilters (1.10.0 - 1.10.0) <1AE50F4A-0098-34E7-B24D-DF7CB94073CE> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff95065000 - 0x7fff9506dfff libMatch.1.dylib (24) <C917279D-33C2-38A8-9BDD-18F3B24E6FBD> /usr/lib/libMatch.1.dylib
0x7fff9506e000 - 0x7fff95088ff7 libextension.dylib (55.1) <6D0CF094-85E8-3F5B-A3F1-25ECF60F80D9> /usr/lib/libextension.dylib
0x7fff95089000 - 0x7fff950e8ff3 com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff950e9000 - 0x7fff95353fff com.apple.imageKit (2.6.1 - 840) <8C974E7D-2258-3FBC-948C-D93226F42DCA> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff95354000 - 0x7fff95623ff3 com.apple.CoreImage (10.0.33) <6E3DDA29-718B-3BDB-BFAF-F8C201BF93A4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
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0x7fff95bd5000 - 0x7fff95bd8ff7 libdyld.dylib (353.2.1) <4E33E416-F1D8-3598-B8CC-6863E2ECD0E6> /usr/lib/system/libdyld.dylib
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0x7fff95be5000 - 0x7fff95c73ff7 com.apple.CorePDF (4.0 - 4) <9CD7EC6D-3593-3D60-B04F-75F612CCB99A> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
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Dear Jack:
I can't read your report, but I had a similar problem that might help you. By now, you must have fixed things, but I came upon your question when searching for info and your problem helped me.
You mentioned that you changed some typefaces, installed some.
If you can restore your system font folder to its original condition, with only those typefaces inside, that may help.
I HATE apple dfonts because they cause problems with my publishing output. I like to get rid of them and replace them with postscript helvetica and neue. I realized I had done that earlier this week when I read your message. I kept an original folder for those fonts, and after replacing them, Preview worked again.
How I wish apple would just get rid of their proprietary fonts and use professional fonts that cause no font conflicts and can be printed in indesign and quark, etc.
I had left the helvetica screen interface file intact, but that was not enough. Helvetica d font and HelNeue d font have to be there.
I do use font managers, but there are still times when apple fonts cause problems.
Similar Messages
-
Preview keeps crashing & won't open
Hi - hoping someone can help.
The app "Preview cannot open, and keeps crashing... it's really frustrating as I can't open any pics.
It says the below when trying to open:
Restore Windows
he Application "Preview" unexpectedly quit while trying to restore its windows. Do you want to try and restore its windows again?
No matter what I choose it proceeds to crash.
Has anybody got any idea of how I can fix?
Thanks!Hold command r and boot into Lion Recover and use Disk Utility to Repair Disk and Permissions.
If your troubles continue:
Hold down the option key in Finder and select the Go menu, then Library folder
(the User/Library folder is now invisible in 10.7, to turn on/off invisible items use the free Tinkertool if necessary)
http://bresink.de/osx/TinkerTool.html
When the Library Folder opens, find the /Library/Preferences folder and look for a
com.apple.Preview.plist
there will be two of them, move the one you can move to the Desktop and reboot the computer, the open Preview and set your preferences again, the file gets automatically rebuilt from the one that can't be deleted.
Once your fine, trash the desktop version.
If your troubles continue:
Backup your data off the machine to a external drive (not TimeMachine) and disconnect.
Then hold command r keys to boot into Lion Recovery and reinstall Lion from Apple's servers.
Reboot, update and all should be well.
If your troubles STILL continue, then there is a problem in your User account.
Create a new user and log into it, see if your problem continues and likely not, so transfer data via the Shared folder on the root level of your hard drive -
App Store won't open on OS X Yosemite 10.10.2
I recently updated my mac to OS X Yosemite Version 10.10.2 and during this a power cut happened. When I had finally got power back and turned on my mac it when to installing the new update as if I had just brought the mac brand new and was turning it on for the first place. After this happened and my iMac turned on I went to messages and found that it wouldn't open.
When I try to open the program I receive this:
Check with the developer to make sure that Messages Works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X.
I have tried to open the app store to see if there is an update but my app store won't open. When it says its loaded I click on the icon and the current program I am on does change colour at the top as if I have changed programs but nothing actually comes up. This has been happening for days please help me! I have already tried to reset warnings and caches from iTunes. And I have tried to reset safari but I can't see to find the reset button for it.
Thank youInstall or Reinstall OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
For some reason Safari and App store won't open anymore. Everytime I try to open them they crash and it says it's because of the webkit2 plug-in. Anyone know how to fix this problem?
If you are getting an 'invalid security code' message then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store -
App Store Won't Open After Mavericks Install :(
Since installing Mavericks my App Store won't open. I click and it bounces one time then....nothing. Any ideas on how to fix this?
I discovered this when I noticed that Image Preview won't open. I thought that there was an update for it so I went to the app store to see and discovered it won't open either!Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account -
Finder and certain apps crashing or not opening
Hi there,
As of this morning I've been having some pretty major problems with my 2011 iMac running Mavericks (10.9.1).
A large number of apps will simply not open; they flash on the dock briefly then instantly disappear. This also sometimes happens with the Finder - when I do get finder to work, it constantly restarts itself.
I've read that this may be an issue caused by using CleanMyMac and I'll likely need to do a full reinstall - however I can't transfer a lot of my essential files to my external hard drive seeing as Finder keeps crashing. The other issue is I can't even launch the App Store to download a copy of Mavericks - and even if I could, Finder wouldn't let me put it on a USB drive anyway because it'd just crash.
The problem persists after repairing my disk and permissions, still occurs with a different user. I have also tried safe mode to no avail.
My question is - does anyone know a way to AT LEAST resolve the Finder/App Store issue? I'm not too fussed if I can transfer off my important data and do a full reinstall, seeing as it's the start of the year and a fresh HDD wouldn't hurt. If someone knows how to solve the entire problem, well, that'd be just awesome.
I understand I'll probably need to submit a log of something - not sure what though.
Thanks a lot for any help,
MattSorry, a clean install. As I said, I can't download the installer because the App Store won't open.
Even if I could there's no way to then make a bootable USB drive to do the clean install from as my Finder keeps crashing when I attempt to transfer anything to another drive. -
App store won't open after running time machine reinstall
my HD crashed last week, got it replaced and just got my iMac back (20" intel). I ran a restore from my Time Machine backup from before the crash (took forever, but finished).
All looked fine but I found two problems...
1) Safari would crash without opening. I fixed that by just downloading and reinstalling Safari.
2) the App store does the same thing. the icon jumps a few times and then just stops and won't open. Unfortunately, it's part of the OS and it doesn't seem Apple allows direct downloads of the App Store app. I'm current on my OS so I'm not sure how to fix this problem.
Again, summary, restore from Time Machine, App Store won't open, OS is up-to-date. Any suggestions?Hi,
Install the v10.6.6 combo update available here. It's ok to do this even though you are already running v10.6.6. The combo includes fixes that were not included in the original update.
http://support.apple.com/kb/DL1349
Restart your Mac and try the MAS again.
You can download apps directly from the MAS once you have it running.
Considering the TM backup took so long, make sure there's enough space on your Mac startup disk.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. *Make sure you always have a minimum of 15% free disk space.*
Carolyn -
Blackberry App World won't open when you click on icon
Blackberry App World won't open when you click on icon, I have done reboot and batt pull and redownloaded - any ideas
Hello scottex968,
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
Thank you
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
I have unlocked my iPhone 3G with Vodafone via iTunes, but now the downloaded apps crash immediately when opened. I've tried a Restore, but this didn't help. I've also tried removing all apps and re-installing them, but they still don't work. Any ideas? Thanks.
yep, unfortunately can't reset without the passcode either.
With regards to doing a restore, do you mean:
open itunes on my computer
click on my device on the left
go to the device summary
click restore
it then asks if i want to back up before i restore (to which i say no)
then it asks me if i'm sure I want to restore to factory settings and that all of me media and data will be erased and replaced with the newest version ( to which I say yes)
then it takes about 90 mins to do this but when I look at my phone, everything is exactly the same.
Am I missing something? Obviously I'm technologically challenged, but I HAVE to get to the bottom of this! -
Snow Leopard Preview app will no longer opens/saves 'sgi' images
Now that i'm running Snow Leopard I an unable to open of save images through Preview as sgi format. Is this another Snow Leopard change or is something broken? Anyone else had this problem?
I have the same problem and discovered the 64bit version of preview is problematic with my .sgi files.
I did commmand-I on the preview app file and choosed (Open in 32bit mode).... it resolved the issue.
But still i don't get thumbnails in the finder or with quicklook... bugs..
Hope it helps -
Windows 8 apps crash immediately after opening
Windows 8 apps crash immediately after opening
when ever i open any app downloaded from windows store some of them crashes immediately.......
after re-installing it only works for 1-2 days then again same problemHi,
Please also check these two blogs to see if any suggestion work for you when the issue happens again:
Fix Store App in Windows 8.1
http://blogs.msdn.com/b/notime/archive/2013/10/18/fix-store-app-in-windows-8-1.aspx
What to do if your Windows 8 Modern App fails to start
http://blogs.technet.com/b/askperf/archive/2013/10/11/what-to-do-if-your-windows-8-modern-app-fails-to-start.aspx
If the issue still persists, please post back the %TEMP%\winstore.log
and saved AppModel-Runtime and Apps event logs under Event Viewer>Applications and Services Logs>Microsoft>Windows here for our research.
Please upload them to a file sharing service like Onedrive or "Rapidshare" and put a link to them in your reply.
Kate Li
TechNet Community Support -
App store won't open on my ipad? Any ideas?
app store won't open on my ipad? I've tried everything suggested by Apple Support but still no luck. Any other ideas??
What have you tried ? e.g.
- closing the app via the taskbar : from the home screen (i.e. not with the App Store app 'open' on-screen) double-click the home button to bring up the taskbar at the bottom of the screen, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the App Store app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar
- logging out and back into your account via Settings > iTunes & App Stores
- a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
Apps suddenly won't open. Anyone having this problem?
I have a new iphone 4. Has been great until today - my apps suddenly won't open. All built-in apps are fine. None of the apps I've added will open - they flash open for an instant, and close again. Software is up to date, there are no app updates. I have tried restarting apps, have restarted the phone, have removed and reinstalled a few apps - same problem, nothing working. Anyone know how to fix this?
Did you try to reset your phone by holding the sleep and home button until you see the Apple logo?
http://support.apple.com/kb/HT1430 -
I just updated my iPad with os7.0.4 now the apps store won't open
I just up dated my iPad 2 with os7.04 and now the apps store won't open
Help?Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
A friend of mine downloaded an app from the internet onto my iPod Touch 4 so I could play pokemon on my iPod, I deleted the app but now iTunes and the App Store won't open, they say that the certificate for this server is invalid. What should I do?
Try:
Why does my iPod 4th generation say the certificate for this server is invalid when trying to access iTunes? I've never had an issue until this recently.
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