Print from spool
Hi all,
how can we print a spool request.
All answers will be appreciated.
Thanks,
Prashanth
Hi,
Please use Tcode: SP01 for printing spool requests.
You can give inputs like spool request number/username/From Date/Output Device etc to get the relevant spool request.
Then select or check mark the relevant spool and click on the Print button available on the toolbar.
Hope this helps.
Thanks,
Srinivas
Similar Messages
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Function module which can print from spool request ?
Hi ,
Is there any function module which can print from spool request ?
Regards
pabiI think NO.
You have to take print from SP01.
Amit. -
Report to Print from SPOOL to Printer
Dear SDN users,
is there any function module for print the report from SPool toHi Surendra ,
Once you check the given link:
Spool to Print
I think you may get some help.
Thanks,
sarita -
Problem with Printing from Spool
Dear Experts,
I am facing the problem with Printing, Once i press the Print button, the spool is generated. But Instead of giving one page, It is generating the more than one page. Some times, the last page its getting is blank. I am confused how this happens.
Kindly solve my issue, this happen frequently.
Thanks & Regards,
SrinivasDear Siva,
Everything is ok in SPAD. This happen for few process order for COPI transaction.
Regards,
Srini -
Printing SFP ADOBE generated pdf from spool.
I am trying to print ADOBE PDF file to HP Designjet Z5400 plotter. It successfully writes a pdf file to the spool. When I either release that spool file to print or have the print job set to print immediately I get a spool error - unable to read format G_RAW l_rc =128. However I can print the pdf from preview. It is NOT an issue with the printer printing the pdf file as I can do this. My issue is that I cannot print directly to the printer via the SAP spooler. I have entered incident to SAP with specific example of my program that produces the pdf spool file. I am directed to read notes that imply I have ADS problem which is ridiculous as I have plenty of SFP generated pdf files printing to HP and Canon laser printers. Again i am trying to print a very large label 2 X2 foot to HP Designjet Z5400 plotter directly via spool. My task is to direct label to different printers based upon MATNR field.
I would appreciate response from only people who have printed SPF ADOBE pdf to plotters.
The pdf that was created file size 5.7 KB.
SPAD settings
Device Type HPGL HPGL : Bus.Graphics: HP/GL plotter Device Class Standard printer
Model HP Designjet Z5400
Host Spool Access Method G G: Frontend print with control technologienew component SAPPDFPRINT, interactive forms can be printed on any Windows printer just like all of the other spool requests with the SAPWIN device types.
Refer to SAP notes:
1444342 - Device type-independent printing of ADS forms
968394 - Forms Printing from spool and from Preview PDF differ
1630403 - Mass printing of Adobe documents
Regards
Sandy -
Convert OTF to PDF and print PDF from Spool
Hi,
I have searched all the forums and service market place but could not find solution to my problem.
I am using Function module
CALL FUNCTION 'CONVERT_OTFSPOOLJOB_2_PDF'
EXPORTING
src_spoolid = p_spool
no_dialog = 'X'
dst_device = 'ISJB'
pdf_destination = 'S'
IMPORTING
pdf_bytecount = lv_bytecount
pdf_spoolid = lv_spoolid
otf_pagecount = lv_pagecount
btc_jobname = lv_jobname
btc_jobcount = lv_jobcount
TABLES
pdf = gt_pdf
EXCEPTIONS
err_no_otf_spooljob = 1
err_no_spooljob = 2
err_no_permission = 3
err_conv_not_possible = 4
err_bad_dstdevice = 5
user_cancelled = 6
err_spoolerror = 7
err_temseerror = 8
err_btcjob_open_failed = 9
err_btcjob_submit_failed = 10
err_btcjob_close_failed = 11
OTHERS = 12.
IF sy-subrc <> 0.
MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
this generates spool in SP01. Ideally it should generate a PDF spool file but it generates a BIN file of Format G_RAW. When I display the spool it displays all kinds of japanese characters which does not make sense,.
I setup printer ISJB with device type JPPDF (PDF converted for Japanese characters). Does any one know where the problem could be? Why I could not print the Spool in PDF?
Thank you,
JagadishHi,
check out this program which will convert spool to pdf
REPORT zsmartform_spool_g.
*************Types Declaration ****************************
TYPES : BEGIN OF gty_tab, " Spool Requests
rqident TYPE tsp01-rqident, " Spool request number
rqdoctype TYPE tsp01-rqdoctype, " Spool: document type
rqo1name TYPE tsp01-rqo1name, " TemSe object name
END OF gty_tab.
*********Work Area ****************************************
DATA: form_name TYPE rs38l_fnam, " Used to get the function module of Smartform
wa_outopt TYPE ssfcompop, " SAP Smart Forms: Smart Composer (transfer) options
gs_tab TYPE gty_tab. " Spool Requests
*******Internal Table Declarations ************************
DATA: gt_tab TYPE STANDARD TABLE OF gty_tab, " Spool Requests
gt_pdf TYPE STANDARD TABLE OF tline, " SAPscript: Text Lines
gt_spoolid TYPE tsfspoolid, " Table with Spool IDs
gt_otfdata TYPE ssfcrescl. " Smart Forms: Return value at end of form prnt
*********Variable Declarations ****************************
DATA: gv_bytecount TYPE i, "#EC NEEDED " PDF Byte Count
gv_file_name TYPE string, " File name
gv_file_path TYPE string, " File Path
gv_full_path TYPE string, " Path
gv_binfilesize TYPE i, " Bin File size
gv_rqident TYPE tsp01-rqident, " Spool request number
gv_name TYPE tst01-dname, " TemSe object name
gv_objtype TYPE rststype-type, " TemSe: Object type name
gv_type TYPE rststype-type. " TemSe: Object type name
START-OF-SELECTION.
CALL FUNCTION 'SSF_FUNCTION_MODULE_NAME'
EXPORTING
formname = 'ZPDF_G'
IMPORTING
fm_name = form_name
EXCEPTIONS
no_form = 1
no_function_module = 2
OTHERS = 3.
IF sy-subrc <> 0.
MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
*Get Spool IDs
wa_outopt-tdnewid = 'X'.
wa_outopt-tddest = 'LP01'.
CALL FUNCTION form_name
EXPORTING
output_options = wa_outopt
user_settings = 'X'
IMPORTING
job_output_info = gt_otfdata
EXCEPTIONS
formatting_error = 1
internal_error = 2
send_error = 3
user_canceled = 4
OTHERS = 5.
IF sy-subrc <> 0.
MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
*Assign the spool id
gt_spoolid = gt_otfdata-spoolids.
Generate spool and pdf for the output of the form
PERFORM sub_generate_spool_pdf.
END-OF-SELECTION.
*& Form sub_generate_spool_pdf
Generate Spool and PDF output
FORM sub_generate_spool_pdf .
DATA: ls_spoolid LIKE LINE OF gt_spoolid.
*----Get the Spool Number
CLEAR ls_spoolid.
READ TABLE gt_spoolid INTO ls_spoolid INDEX 1.
IF sy-subrc = 0.
gv_rqident = ls_spoolid.
ENDIF.
CLEAR gt_tab.
SELECT rqident rqdoctype rqo1name INTO TABLE gt_tab
FROM tsp01 WHERE rqident = gv_rqident.
IF sy-subrc = 0.
CLEAR gs_tab.
Get the TemSe: Object name into variable gv_name
READ TABLE gt_tab INTO gs_tab INDEX 1.
IF sy-subrc = 0.
gv_name = gs_tab-rqo1name.
ENDIF.
ENDIF.
CALL FUNCTION 'RSTS_GET_ATTRIBUTES'
EXPORTING
authority = 'SP01'
client = sy-mandt
name = gv_name
part = 1
IMPORTING
type = gv_type
objtype = gv_objtype
EXCEPTIONS
fb_error = 1
fb_rsts_other = 2
no_object = 3
no_permission = 4
OTHERS = 5.
IF sy-subrc <> 0.
MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
Check if temse object name type is 'OTF' or 'LIST'
IF gv_objtype(3) = 'OTF'.
PERFORM get_otf_spool_in_pdf.
ELSE.
PERFORM get_abap_spool_in_pdf.
ENDIF.
Generate F4 functionality from spool to pdf
PERFORM write_pdf_spool_to_pc.
ENDFORM. " sub_generate_spool_pdf
*& Form get_abap_spool_in_pdf
Generate the Spool number
FORM get_abap_spool_in_pdf .
REFRESH gt_pdf.
CALL FUNCTION 'CONVERT_ABAPSPOOLJOB_2_PDF'
EXPORTING
src_spoolid = gv_rqident
IMPORTING
pdf_bytecount = gv_bytecount
TABLES
pdf = gt_pdf
EXCEPTIONS
err_no_abap_spooljob = 1
err_no_spooljob = 2
err_no_permission = 3
err_conv_not_possible = 4
err_bad_destdevice = 5
user_cancelled = 6
err_spoolerror = 7
err_temseerror = 8
err_btcjob_open_failed = 9
err_btcjob_submit_failed = 10
err_btcjob_close_failed = 11
OTHERS = 12.
IF sy-subrc NE 0.
MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
ENDFORM. " get_abap_spool_in_pdf
*& Form get_otf_spool_in_pdf
Generate OTF data from the Spool Number
FORM get_otf_spool_in_pdf .
REFRESH gt_pdf.
CALL FUNCTION 'CONVERT_OTFSPOOLJOB_2_PDF'
EXPORTING
src_spoolid = gv_rqident
IMPORTING
pdf_bytecount = gv_bytecount
TABLES
pdf = gt_pdf
EXCEPTIONS
err_no_otf_spooljob = 1
err_no_spooljob = 2
err_no_permission = 3
err_conv_not_possible = 4
err_bad_dstdevice = 5
user_cancelled = 6
err_spoolerror = 7
err_temseerror = 8
err_btcjob_open_failed = 9
err_btcjob_submit_failed = 10
err_btcjob_close_failed = 11
OTHERS = 12.
IF sy-subrc <> 0.
MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
ENDFORM. " get_otf_spool_in_pdf
*& Form write_pdf_spool_to_pc
Generate PDF format
FORM write_pdf_spool_to_pc .
CALL METHOD cl_gui_frontend_services=>file_save_dialog
CHANGING
filename = gv_file_name
path = gv_file_path
fullpath = gv_full_path
EXCEPTIONS
cntl_error = 1
error_no_gui = 2
not_supported_by_gui = 3
OTHERS = 4.
IF sy-subrc <> 0.
MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
----DOWNLOADING THE PDF DATA***
CALL FUNCTION 'GUI_DOWNLOAD'
EXPORTING
bin_filesize = gv_binfilesize
filename = gv_full_path
filetype = 'BIN'
TABLES
data_tab = gt_pdf
EXCEPTIONS
file_write_error = 1
no_batch = 2
gui_refuse_filetransfer = 3
invalid_type = 4
no_authority = 5
unknown_error = 6
header_not_allowed = 7
separator_not_allowed = 8
filesize_not_allowed = 9
header_too_long = 10
dp_error_create = 11
dp_error_send = 12
dp_error_write = 13
unknown_dp_error = 14
access_denied = 15
dp_out_of_memory = 16
disk_full = 17
dp_timeout = 18
file_not_found = 19
dataprovider_exception = 20
control_flush_error = 21
OTHERS = 22.
IF sy-subrc <> 0.
MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
ENDFORM. " write_pdf_spool_to_pc -
This is a recent development but I can not print anything from within Firefox. The print functions open normally, it is going to the correct printer which works..I can print from other browsers and applications. It acts like it is spooling and then a print error occurs and it won't print. I closed and reopened Firefox, opened it in safe mode, cleaned out history/cache/cookies, and rebooted twice. Nothing makes any difference. Also tried printing from the print preview which had the same result. I can print from all other browsers and applications without a problem so it must be within Firefox.
See this: <br />
http://kb.mozillazine.org/Problems_printing_web_pages -
R/3 Spool printing from portal, page breakup is not proper
Hai All,
We use Enterprise portal to access SAP R/3 4.6C server. From portal when a program is submitted in background by giving a receipent name. The spool content are sent to the person SAP inbox.
In portal we have created SAP inbox as a iview and using that i can view the spool content. The problem is when i try to print the spool from portal the page breaks are not properly coming. Whereas when i print the same spool from SAP gui the page breaks are properly coming.
Please let me know how to resolve this problem and let me know why this problem is occuring only in portal.
Thank & Regards,
Basha.What exact EP version are you using?
In addtion, please have a look at transaction SM04 in the R/3 system where you can monitor all connection to the system. verify that connection are closed\re-used as required.
Regards,
Aviad -
Program to Print Preview from Spool
Hello gurus,
I hope you guys could help me out...my requirement is to write an ABAP program that receives a spool number and displays its print preview to the user from there user can choose to print or delete the spool number
Any advices ?:)Hi ..
Call this FM to generate the Print preview from SPOOL
CALL FUNCTION 'RSPO_OUTPUT_SPOOL_REQUEST'
EXPORTING
spool_request_id = hrqident
EXCEPTIONS
OTHERS = 0.
<b>REWARD IF HELPFUL</b> -
Email attachment from spool...not to go on printer for printing
Hi,
I am sending email attachement whenever I find email address on customer. To send email I am reading from spool and then sending.
My requirement is I should not send the document for regular printing whenever I find email of customer. Since we are already sending the PDF to customer.
But right now in my program both printing and sending email is happening. How to stop printing when I find email ID of customer?
ThanksHi,
in your print program try to set the attribute TDNOPRINT of the OUTPUT_OPTIONS (structure SSFCOMPOP) with X in case you find the email.
Cheers. -
We are having problems with printing w-2's once they are generated through pu19. The spool generates a pdf file but we are unable to print the spool. I need to know if anyone is having the same issue and is there a solution or workaround. We have opened a SAP Note but the solutions provided thus far has not help us overcome the issue.
Hi,
It looks like printer settings are not working for spool.
Please check with basis team for same.
Thanks,
Ameet -
Can't print from iBook G4 via Windows XP to an HP PSC 1410
Hello,
I realize this question is very similar to others on this discussion but I haven't been able to find an answer to my problem.
I cannot print from my iBook via XP to an HP PSC 1410.
I can print from my iBook via XP to an HP LaserJet 4L.
I was able to print from my iBook via XP to an HP882C that was connected
to the same USB port that the HP PSC 1410 is connected to now.
I have an iBook G4 running 10.4.3
I have a PC running XP with an HP LaserJet 4L on a parallel port and an HP PSC 1410 on a USB port.
I installed the following from http://www.linuxprinting.org/macosx/hpijs/
hpijs-foomatic-2.02.ppc.dmg
espgs-7.07.1.ppc.dmg
HP-PSC_1400-hpijs.ppd
I think I correctly followed the instructions at:
http://www.ifelix.co.uk/tech/3015.html
They worked for the LaserJet printer.
When I attempt to print from the iBook to the 1410 the HP doesn't print at all.
I don't see any error messages on the iBook. The document gets spooled onto the Windows print spooler, the printer even starts making noises, the print heads move about a bit and then stop. The print job just sits there in the queue with a status of "Printing". The print job is then stuck and hard to delete.
I don't need to be able to scan or check ink levels from the iBook.
I would just like to be able to do color printing.
What else should I try? Given the symptoms where might I be going wrong?
Any suggestions would be appreciated.
iBook G4 Mac OS X (10.4.3) 1 Gig RAMI found the answer to this problem on Linux printing provided by Steve Stuart.
Dave
Steve Stuart wrote at: http://www.linuxprinting.org/forums.cgigroup=linuxprinting.macosx.general;articl e=1446
Hi all,
I finally figured out what the issue was, Why it fixes it I can not say,
but it does.
On the Shared printer on the Windows side, go to the properties of the Printer.
Go to the Ports tab, and deselect the "Enable bidirectional Support" (do not
have it checked). Once this is done and you also do not have any firewalls
setup on the Windows machine (Windows, MCAfee, Norton, ....). You should be
able to print.
Finally!!!!! I hope this helps many many people. As I have had many
people asking for the solution if I found it.
Thanks,
Steven Stuart -
My parents own an HP PhotoSmart 6520. They have 3 or 4 computers. 1 Is connected to this printer via USB cable. 3 Are "connected" over wireless. The printer has the latest firmware updates according to checks from the printer front display.
Problem is this:
1) When first starting the printer, and the printer gets on the wifi network, all wifi-available devices can print to it over wifi. We are also able to browse to the printer config web pages to see status, and change configs as needed.
2) After about 5 minutes of printer inactivity, all wireless clients can't print to the printer to print, and can't connect to the printer's web page. (The printer appears to be offline to each OS that uses WiFi to get Internet access.
3) If we visit the printer control screen, physically attached to the pinter, find the network configuration, and choose to "turn off" wifi at the printer, then after off, "turn on" wifi and see an IP address get assigned, then all WiFi machines can print to the printer over WiFi. However, after 5 minutes, again, the printer is offline. No matter what or how much each WiFi-based machine sends to their printer queue/spool, the printer remains offline.
4) If the USB-connected machine prints to the printer over USB, the printer once again becomes available over the wireless network.
The work-around is terrible. (Cycle WiFi access every time they need to print from Wireless devices.)
Things we have tried:
1) This is running the latest firmware according to the WebService section request to check for upgrades. They are on the latest according to the results. (no help)
2) DHCP was the initial config for network settings. I moved to a DHCP server configuration with static IP served by printer MAC address. (No help)
3) I switched to totally static IP address, thinking it might be a DHCP lease-time/renewal issue, or custom vendor string issues or bug. (no help)
4) Enabled/Disabled IPv6 even though they are on a NAT-ed network with only IPv4 support. (no help)
5) Visited printer config with web broswer, and change energy saver setting from "5 minutes" to "15 minutes" because the ~5 minute window seemed like an approximate time limit. (No help)
6) Enable/Disable other settings through the web and restart the printer. (No help.)
7) Suggestions listed here: http://support.hp.com/us-en/product/HP-Photosmart-6520-e-All-in-One-Printer-series/5169038/model/516... (No help)
In testing this, with static IP or not, from other machines, when we can print over WiFi to the printer, the IPv4 address is ping-able from peers on the network. After ~5 minutes pass, and the pinter goes "offline" there are no ping replies to the static or other IP address assigned to this printer. By all accounts, when the printer is "offline" it really is no longer on the WiFi network. Meanwhile, oter devices can ping each other. (All computers, smartphones, tablets, etc can all respond to ping.)
None of the other devices suffer from dropped access to the WiFi and Internet.
Suggestions?
I do not have access to this right now, but I can walk my parents through whatever steps are needed to resolve this.
Thanks!
P.S. Other things tried:
http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/If-your-printer-drops-off-your-network/...
1) When online, generating report, reports online
2) When offline, report reports that it is still associated with access point
3) Printer is about 2 feet away from the access point it is communicating with and has max-bars showing signal strength.
4) Channel allocation for WiFi was selected based on least used channel, and works very well for all other devices on this channel.
5) There is only one accesspoint with the name it associates with.
6) The only options for power-saving "auto-off" we see via web pages from printer are: 5 minutes, 10 minutes, and 15 minutes, and changing to 15 minutes does not allow the printer to remain online for 14 minutes -- it still goes offline to the network after ~5 minutes -- even agfter changing this settings and power cycling the printer.
7) No wireless extender is being used.
8) We tried static IP, Dynamic IP, and statically assigned DHCP served IP.
Once printer is "offline" when visiting printer to tell printer to disable WiFi access, then re-enable it, all machines with items in their printer queue/spool *immediately* de-queue/de-spool their printer jobs to the printer.
This is the closest description: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Photosmart-6520-goes-off-line/td-p/324... Where is that patch?Hi @TheSynAck,
I see you are using a Hot Spot, I believe we have found the reason for the connectivity issues. There may be a setting that needs to manually configured for the Hotspot to 'allow' your printer access. Also, hotspots may have limitations and restrictions that may cause connectivity issues.
Take a look here: Setting up the Printer as a HotSpot, it shows a Laserjet but the same steps apply.
Keep in mind that Hotspot connections are 'best effort' connections due to the issues of inconsistencies within the connection. They are not routers. Therefore, you may experience issues in the future when using the Hotspot for your connection. Usually a powercycle or hard reset of the HotSpot will resolve such issues.
I would not recommend getting another Hot Spot as the connection is not guaranteed, you could however try a Wireless Router if you are looking to upgrade anyways.
With the PS 6520 you also have the ability to print using the HP Wireless Direct printing option. Please click on the link below to get started:
HP Wireless Printers - Printing with HP Wireless Direct
I hope this gives you a better understanding of the intermittent connection issues.
Thanks again,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping! -
HP LaserJet P1102w will not print from new Acer Aspire e 15. Receive "Thunking Spooler" crash. I have searched and downloaded the driver thinking that will correct. My printer has been added and is the default but when selecting Print receive the "thunking spooler" error. How can I correct this? Is this a Windows 8, Acer or HP problem?
The Acer Aspire E 15 brand is not listed as a brand when trying the "Device Detective". Thanks,Hi @RussianBlueMom1 ,
I see that you are experiencing issues when trying to print, that spooler is crashing. I will certainly do my best to help you.
Clear the Print Spooler Files and Enable the Spooler Service.
In Desktop mode, press the Windows key and R at the same time, to show the run command line.
Type Services.msc.
Double-click Printer Spooler in the Services list.
Click Stop and click OK.
Press the Windows key and R at the same time, to show the run command line.
Type in %WINDIR%\system32\spool\printer, right click on the document and left click to delete any print jobs.
Press the Windows key and R at the same time, to show the run command line.
Type in Services.msc. Double-click Printer Spooler in the Services list.
Click on Start. In the Startup Type list, make sure that Automatic is selected and click OK.
If there was any jobs stuck in the queue, after doing these steps, go back in the Print Queue and try deleting them again.
Go to the Startup screen, (tiles menu) type in Devices and Printers, select settings, click on Devices and Printers.
Right-click on the printer and then click See what's printing.
Click Printer and then click Cancel All Documents.
Click Yes to confirm the action.
If documents remain in the print queue, restart the computer.
If you are still having issues, download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
If you are still having issues, run the System File Checker: Run sfc /scannow & analyze its logs in Windows 7 | 8.
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP -
HP Desjet 2540 problem Wireless printer, printer is connected but does not print from pc
I wanted to install my HP Deskjet 2540 printer, the installation went quickly, the printer is installed wirelessly.. but I can't print. I can print from my tablet to the printer. But ofcourse I also need to print from my pc > printer. I already used the HP print and scan doctor.
when I click at print document the printer icon at the bottom appaers and says, 0 documents waiting list.
Please can somebody help me.. it's driving me crazy!Hi 11111981,
It sounds to me like it could be an issue with the driver. What happened when you used the Print and Scan Doctor?
I suspect the best approach is to remove the driver for the printer server properties and then readd the printer using the HP Setup and Software. Use the instructions below to perform these tasks.
1. In the ‘Devices and Printers’ folder
2. Choose ‘Print server properties'.
Win XP – With no printer selected, click ‘File’ then ‘Server Properties’.
Windows Vista – With no printer selected, press ‘Alt’ then click ‘File’ then ‘Server Properties’.
Windows 7/8 and 8.1 – Select any printer in the ‘Devices and Printers’ folder and click ‘Print Server properties’ above.
3. Click on the ‘Drivers’ tab at the top of ‘Print server properties’ window
4. Choose the printer you want to uninstall and click ‘Remove’
5. Choose 'Remove driver only"
6. The next screen will give a warning, letting you know that deleting the driver package will remove it from the system. Click ‘Yes’ to say that you are sure you want to do this.
If documents are stuck in the print spooler, you may see an error, cancel any documents pending in the print queue r or try restarting the print spooler, then try to remove the driver from ‘Print server properties’ again. If it still won’t remove the package, restarting the computer should resolve this ‘in use’ error and allow the driver to be removed.
7. Open Start > All Programs > HP folder > Deskjet folder > HP Setup and Software
8. Select "Connect a new printer"
9. Follow the on screen instructions
Please let me know if this resolves the issue you are experiencing. If it does not, please run the Print and Scan Doctor again and see if there are any changes, also, please post back with the results from the Print and Scan Doctor as it may help point me in the right direction.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP
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When setting up a report to run as a background job and setting it up to e-mail the results via the Spool List Recipient button, it always sends the results in htm format. Is there a way it can be e-mailed in Excel?
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WebLogic Server 10.0 MP1: Error in resource adapter deployment
When I try to deploy our (own implemented) resource adapter into WebLogic Server 10.0 MP1, I get the following error message: An error occurred during activation of changes, please see the log for details. weblogic.security.service.InvalidParameterEx
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Hello all. For entering in Oracle 10g Db we start SQLPLUS. user-name "system" and password containing @ (my mistake), TNS error view. Presently I know that problem in "@" symbol. While understood the user "system" is locked.... As possible change p
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Linked Reporting Objects (LRO) Aggregation
Hi, Is there any way to roll Linked Reporting Objects (LRO's) up through a hierarchy? We are entering notes using LRO at the bottom level but analysing the data (using Web Analysis) at a higher level of the hierarchy which makes it difficult to know
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I'm running DHCP off of a XServe and it is dishing out the addresses and is working, but the list of Clients is blank and Number is Client is 0. The client pc's and mac's show that they are getting their IP addresses from the correct dhcp server and