Print preferences do not apply to CRM users

When Print Preferences are set for a document type (for example, print 2 copies on Add), they are applied to Professional users, but not to CRM users.  While it seems reasonable to restrict CRM users from changing the print preferences, these are meant to be company-wide defaults and should apply to all users.  I have verified with SAP support that CRM users are not affected by settings in the print preferences.  We are currently using a work-around of setting the preferences in User Defaults for these users, but it is time-consuming and could be neglected when adding a new user.  There is no reason why system defaults should not apply to CRM users.

Hi,
I agree with Meinolf. Besides, we can try to configure this setting under Computer Configuration and apply the GPO to the terminal server, in which way all users logging onto
the server will apply the setting.
Regarding how to add trusted sites, the following article can be referred to as reference.
How to configure Internet Explorer security zone sites using group polices
http://blogs.msdn.com/b/askie/archive/2012/06/05/how-to-configure-internet-explorer-security-zone-sites-using-group-polices.aspx
Best regards,
Frank Shen

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    Best regards,
    Frank Shen
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

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