Print problem for Officejet 6700

Recently I have been having trouble in printing the word document. I was working about 3-4 days ago.
I have windows XP with MS Word 2010. The print is HP Officejet 6700 Premium. I always use it in the offline mode. It's connected to the computer via LPT slot.
The test page gets printed. But the word document doesn't. I also tried notebook and excel documents, and I have the same problem.
I know it's something very simple (at least I feel that way) bit it's very annoying when one needs something printed.
Please help me or direct me to seek further help. Thank you.
JCM
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Take a look at this link concerning the print queue.
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I am not a HP employee.

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Landscape print problem with officejet 6700

I create a project in Print Shop 3.0 Deluxe in Landscape format. When i set HP 6700 print preference to landscape the printed job emerges in portait form with half of my project not printing. What must I do to correct?

There should be orientation setting in Print Shop software. Is that set to landscape or portrait?
Though I work for HP, I'm speaking for myself and not HP. I'm just trying to help with my limited knowledge
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How can I download the Printer Manuel for OfficeJet Pro 8500A. Thank You.

How can I download the Printer Manuel for OfficeJet Pro 8500A. The easy way. Thank You.
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Hi,
You can download the User Guide on the link below.
http://h10032.www1.hp.com/ctg/Manual/c02668142.pdf
Regards,
DP-K
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Microsoft MVP - Windows Experience

Is there a workaround for Officejet 6700 Premium for MacBook Air version 10.10

Is there are a workaround for compatibility issue between OfficeJet 6700 Premium with MacBook Air OS X 10.10 Yosemite?

Welcome to the forums @Bron15
I read your post about wanting a work around for your Officejet 6700 to be used on 10.10.
There is a Full Feature driver available for you to install on Yosemite, therefore it's fully compatible. Download the driver below. If there are any issues, please let me know what exactly the problems are.
HP Officejet 6700 Premium e-All-in-One Printer series - H711 Full Feature Software and Driver
R a i n b o w 7000I work on behalf of HP
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OS X 10.10 for Officejet 6700 Premium?

Is an OSX 10.10 (Yosemite) driver available yet for the HP Officejet 6700 Premium?
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Assuming you are using a network connection, try unplugging your router for 30 seconds and plug it back.
Next restart your Mac and turn the printer Off and On again, then check for any difference.
If that doesn't help, try resetting the printing system and check again:
*Be aware that resetting the printer system will remove any existing print queue and reset any customized driver settings.
Click the Apple menu, and then click System Preferences .
Select Printers & Scanners.
Right-click (or Ctrl + click) your product in the Printers list in the left panel, and then click Reset printing system .
Click OK to confirm the reset.
Type your user Name and Password .
Click OK . The printing system resets.
Now click the plus sign and try adding the printer.
Shlomi
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Windows 10 support for officejet 6700

Is there any HP printer support/drivers for the OfficeJet 6700 for Windows 10 Enterprise?
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Hi,
Windows 10 is still in its beta stage, any drivers will not be provided prior the operating system release.
From my experience the Windows 8.1 drivers should work fine, I suggest giving it a try:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-109007-3&cc=us&dlc=en&lc=en...
Shlomi
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Printer problems with Officejet Pro 8500 A910

Dear all,
I have been given as a present an Officejet Pro 8500 A910 (serie number CN16LDM020 and product number CM756A). The people whom I have got it from already had some problems with the printer heads. I have accepted the printer, because I want to have it working again. I do encounter some problems however. I hope you kind people on the forum can help me out and get this thing working again. As a side note: I am only interested in using the scanner, printer (only black and white - I do not print in colour) and e-printing (I understand that it is possible to email documents to printer, so that they are printed whilst you are somewhere else).
Upon installation I have conneted the internet to my wi-fi. Upon installation it made some test prints, whereby the black dots were good, but the cyan and other colours were not. When I now turn off the installed printer and switch it on again it takes the printer about 5 - 7 minutes to initialize. On the touch screen of the printer it is said "Checking printer, this might take 5 minutes", "Checking printheads", "Aligning printheads" and alike notifications. After 5 - 7 minutes the printer gives the following notification: " Failure notice. Alignment failed. Refer to device documentation for details." When I then push the question mark on the touch screen the following notidication is given: " Alignment failed. Check printer quality of the current print job. If it is not satisfactory, try aligning the printer to see if that improves the quality. To align the printhead again, touch (home), touch (arrow right), touch Tools, and then touch Align Printhead." When I follow these instructions, the same thing happens. I have tried the option "Clean printheads" under "Tools". The test prints that come out are again good in black and white and not good in colour.
The ink level of the cartridges is very low for Yellow, Magenta and Cyan. For Black the printer gives a question mark. The expiry date of the cartridges is in 2015. The information on the Self Test Diagnostic Page (you get when you print a report from checking the ink cartridges) gives the following status:
Printhead status
Printhead health: Good (for both Black/Yellow and Magenta/Cyan)
Serial: 7735960 (Black/Yellow) and 7744345 (Magenta/Cyan)
End of warranty: mid-2013
Accumulated ink usage (ml): Black 99/Yellow 71, Magenta 57/Cyan 58
Refilled supply:
Detected in printhead/printer? For all cartidges "yes".
When I try to print a document from Word on my MacBook (which runs on Mac OS X 10.6.8) and the printer is on stand-by, Word recognizes the printer, starts with the print order but then comes with the notifications "Printer offline" and "Cannot find printer" and postpones the print order. Today I reset the printer and the print job that I had before the reset (which was postponed) came out.
Today, I printed a document whilst the printer was not on stand-by (the touch screen was on home menu) and the print was well (it was only black and white). After the print, the printer also made a print report. Again, the colour was bad, but black ink was good. After that print report, the printer started aligning again. After 5 minutes it gave the above-mentioned failure notice (" Failure notice. Alignment failed. Refer to device documentation for details.").
I would assume that the first thing that I should do is get new cartridges. However, since I only print black and white, can't I just buy the Black Ink and disable the other cartridges? Then, I am thinking of not buying HP cartridges (since the warranty term is already over). What cartridges do you reccomend (price-quality)? If new cartridges are installed (previous owner had same problems with full cartridges) and the problems (with print heads) are not solved, what should I do?
On a second note, I want to use the option of printing online. In other words, give a print order on my Iphone to the printer so that it starts printing at home. How do I set this up? How can I test this?
I would be very obliged with your feedback on the above.
Kind regards,
Onno

Hey Onno,
I see you have several items listed about your Officejet Pro 8500a (A910 series) printer. The main issue that stands out is the print quality issue. I would advise starting here with your printer.
From your information I can see that refill or remanufacture cartridges have been used in this printer at some point. It is possible that the ink from these cartridges have damaged the internal ink system of the printer. If you have performed all the troubleshooting steps for the print quality issue you are experiencing, then the next step is going to be replacing the printheads of the unit.
Troubleshooting Print Quality Issues
The 8500a requires all cartridges be available even if you are simply printing in B&W. If the cartridges are low, then you will have to replace the cartridges as needed. Typically by the design of this printer, however, print quality issues do not follow ink levels in the cartridges as ink is piped to the internal printheads, thus even with empty cartridges there is some ink remaining in the system.
The printheads for the 8500a can be found at most HP certified retailers if you decide to attempt replacing them as a step towards resolving the issue. As to the cartridges, I would advise using genuine HP cartridges as HP ink is designed with HP printers in mind. For information about refilled/remanufactured cartridges please click here.
Hope this helps in getting the print quality issue alleviated,
Jason
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I am not an HP employee.

I can not print with HP Officejet 6700 Premier from the USB cable

Hi, I use a laptop and I want to print from USB cable. I don't understand why but it doesn't work. When i click on Print, i do not see the HP Officejet in the choice of printers.
Thank you very much for your help

Hello @Kingkong352,
Welcome to the HP Forums!
I understand you cannot print from a USB cable using the Officejet 6700 Premium. I will do my best to assist you! First, I need to find out your operating system on your computer? Windows or Mac?
Did you install the full feature software on your computer? I would run the Print and Scan Doctor to see if this fixes your printing issue. Please let me know if this tool detects any issues. I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

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I'm looking for a generic driver that would work with my printer and Windows 8.1. I really appreciate any help...
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Hi LChristofaro,
I have researched your error message and the Msiexec.exe error and it is an issue with windows installer. I recommend restarting your windows installer.
To do this:
1. Run "Services.msc" (without the quotation marks).
2. Double-click "Windows Installer" in the Services list.
3. Click Stop and click OK.
4. Click Start and click OK.
Restart you computer and try the install again.
Let me know if this helped.
Thank you,
I worked on behalf of HP.

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The print preview of billing document in SAP correctly display country for Sold-to and Ship-to.
I have recently make changes in the SAP Script form (Address window) to display country for Ship-to which was never displayed before. I have added FROMCOUNTRY option after COUNTRY in address window. COUNTRY will be Ship-to and FROMCOUNTRY will be VBDKR-SLAND.
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Cannot print wirelessly - HP Officejet 6700 Premium

I have had no problem printing wirelessly for over a year. The last few days, I have been unable to print from Windows 7. From the printer, the wireless connection looks good and I can print a test page. I can ping the IP address from my computer and I can print a test page from the printers web page. But when I try to print from word, notepad or any other web page, it shows the correct printer and IP address, the print goes into the print queue and disappears.

Hello there! Welcome to the forums @howtoprint
I read your post about how you cannot print from programs on your Windows 7 computer however, can print from the embedded web server page.
I would suggest running the Print and Scan Doctor. This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results.
Try printing again afterwards.
If that does not work, try Uninstalling the Printer Software, restarting the computer, and reinstalling the printer.
Good luck, I hope this helps
R a i n b o w 7000I work on behalf of HP
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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I just bought a new computer with windows 8..My old computer was windows XP..I insteed my Elements 10 in windows 8.Every thing works fine except the printing process.Can not change paper size. paper type color management etc..Worked fine in XP.
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Thanks

Can you please try updating the printer drivers for windows 8?
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Hi, when i print in Word, the last line is not complete. The print mist the alf of the line, just the upper of the line appear.
I upload the new driver, i print without spool etc.. the problem is the same.
Please help me!!

Have you tried printing with another word processor to see if the print problem is with Word or something else? You can print Word documents with the free program Openoffice, which you can download from download.com or Openoffice.org
If you find the problem is with Word, Try uninstalling and reinstalling Word. First, you may want to download the free utilities Glary Registry Repair & Glary Utilities. Run both of them, reboot Windows and try a document. If that does not help, then do the uninstall, reinstall. That is easier than trying to run down the exact problem in your Word settings.
--J
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Printing problem - HP Officejet Pro 8500 Wireless All-in-One Printer, Red color fads on 4th copy

I have an HP HP Officejet Pro 8500 Wireless All-in-One Printer, and am trying to print 75 copies of a program for our event. After the first 5-6 pages the RED in my program starts to turn magenta. I have brand new HP ink, and am printing on HP Color Injet Paper. I have renectly replaced the Black/Yellow printhead (at least 6 months ago). At first when I cleaned the printheads, I could print 2 or 3 pages showing my RED color. Then turns back to magenta. When I received the test patterns after cleaning the print heads they are all perfect with no lines.
What is going on and how can I fix it?
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Hi TM1997,
I understand you have an Officejet 8500 Wireless that is not printing red properly, it keeps turning to magenta. I'm sorry to hear this, but I will definitely do my best to help you!
As I'm sure you saw, when replacing the black and yellow printhead, that there are two printheads in the Officejet 8500 and the second one controls the magenta and cyan. I would suggest that you first have a look through this Troubleshooting Print Quality Issues document. You can also manually clean your printhead with the steps in this 'The Following Printhead Appears to be Missing or Damaged' or 'The Following Printhead has a Problem... document.
Hope this helps, have a great day!!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
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**MissTeriLynn**
I work on behalf of HP

Printing problem - HP Officejet Pro 8500 Wireless All-in-One Printer - printer head?

I posted this elsewhere, but I think I posted it on the wrong Forum so I am posting it here now. I hope I did not do anything to upset anyone. I am new to this area, please forgive my clumsiness.
I have a HP Officejet Pro 8500 Wireless All-in-One Printer. I've had my printer since December 2009 and no problems. I recently bought a new laptop with Windows 7 and had to go online to find the drivers that work for my printer. Windows 7 was not compatible with this printer.
Also recently, I am having a problem with what I think may be the black printer head, but when I run diagnostic on it everything comes back saying it is fine. However the problem still exist. When printing the black color will become faded in some areas and in some lines will not only almost totally fade out, but will almost look italic.
Can you tell me if this is the printer head and does it need replacing or is there another problem?
SondraS

Are you using genuine HP cartridges and not refilled or third-party cartridges?
Print the Print Quality Diagnostic page from the setup menu/print report/ on the printer's front panel
Are there any quality issues with this page?
Although I am a HP employee, I am speaking on behalf of myself and not the company.

Print problem for Officejet 6700

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