Printer default problem

Hi,
I have Network Magioc Essentials installed. Within this, I have set the printer connected to my home computer set as default. Everything is working fine then. However after shutting down and restart the computer again. The default printer is being changed to "WEBEX "printer and then I have to to do the same procedure again in setting home printer as default.
Anybody who knows how to solve this?

see my post with regards top deleting "webex support manager for internet explorer".
i sent in a support request needless to say they came back with a scripted response as either thats the outsourced support teams way of dealing with this or they just don't have a clue. my quess goes to the latter.
a google on webex component shows a whole bunch of security issues. that said the "plugin or app" seems to be widely used.

Similar Messages

Windows 8/8.1: Printer Offline Problems

Windows 8/8.1: Printer Offline Problems
Are you getting an error that your network or wireless printer is offline when you try to print?
When you print to your network printer, does it fail, and when you check the printer status it says Offline?
Do you have problems printing to your wireless printer after your PC has been asleep?
If you answered YES to any of the above questions, then you have a problem with your network printer being offline. After some investigation into this problem, we recommend updating windows. Run Windows update to check that your version of Windows 8 is up to date.
There are a few windows updates that may help with this problem
1) Install this Microsoft patch to make sure this private-public-private network issue does not reoccur. It is part of the April 2014 Windows Update package for Windows 8.1 and Server2012 R2 (http://support.microsoft.com/kb/2919355).
2) Install this Microsoft patch for the WSD service. http://support.microsoft.com/kb/3000461
If this does not help, then please follow the steps list below which will give you a Workaround that may help with this problem.
Assign the printer a static IP address
An IP address is an Internet network address that the computer can use to communicate with the printer. Enter a static IP address to make sure that the wireless connection remains stable. Follow these steps to assign the printer a static IP address.
Get the printer IP address.
Press the Wireless button on the printer control panel to view the network settings.
Access the Network menu on the printer control panel.
Print a Network Configuration Page or Wireless Test Report page.
Once you have the printer's IP address, open a new web browser window or tab.
Type the IP address in your web browser's address bar, and then press Enter.
Make sure that you type the IP address into the browser's address box. If you type it into a tool bar search box, the EWS will not open.
If the message 'There is a problem with this website's security certificate' appears in the web browser when you try to open the embedded web server (EWS), or when you navigate within the EWS, click ' Continue to this website (not recommended)'.
note:
Choosing 'Continue to this website (not recommended)' will not harm your computer while you navigate within the EWS for your printer. If you encounter this error outside of your printer's EWS, your computer could be at risk.
If the browser fails to open the EWS after you click 'Continue to this website (not recommended)', refresh the browser window.
The Embedded Web Server (EWS) for the printer opens and confirms that the printer is on the same network as the computer.
In the EWS, click the Network tab.
In the Wireless section, click the Network Address (IP) or IPv6 configuration, depending on your network setup.
Click Manual IP, and then click Suggest a Manual IP Address. A manual IP address, Subnet Mask, and Default Gateway displays.
After the manual IP address populates, click Manual DNS Server.
note:
Keep a record of the manual IP address for reference.
On the Network Configuration Page you printed earlier, locate the DNS Server addresses, type the DNS addresses in the Manual Preferred DNS Server and Manual Alternate DNS Server fields, and then click Apply.
If the DNS addresses are not listed on the Network Configuration Page, or if you have trouble accessing the network or Internet with the original DNS addresses, use one of the following methods to obtain DNS addresses.
Method one: Use publicly available DNS server addresses
Configure the printer using publicly available DNS server addresses. To find available DNS server addresses, search online for 'public DNS servers'.
After you find public DNS server addresses, type the addresses in the Manual Preferred DNS Server and Manual Alternate DNS Server fields, and then click Apply.
Method two: Get the network DNS information via your computer
Select your operating system, and then use the following directions to obtain the DNS server addresses.
Right-click the Start button () or the lower left corner of the screen, click Run, type cmd, and then press Enter.
When the command window opens, type ipconfig /all, and then press Enter. Information about the computer's network displays.
Scroll to and locate the DNS Server addresses.
In the EWS, type the DNS addresses in the Manual Preferred DNS Server and Manual Alternate DNS Server fields, and then click Apply.
Print a test page to make sure that the printer's IP address is the same as you assigned.
Right-click the Start button () or the lower left corner of the screen, click Search, type HP and click your printer in the results. Click Utilities, and then click Update IP address to update the address in the software.
Adding a Wireless Network Printer using Control Panel
Go to Control Panel and choose Devices and Printers
Click on Add Printer
The PC will search the local network and display the network printers.
Choose the printer and select Next
The system will then try and auto select a compatible driver
Select the current driver and Click Next
The system will then ask for a name for the printer. The user can change the name and then click Next
The User can then choose to share the printer
The user can select to make this new printer the default and then click Finish.
The new printer is now setup but this printer may be using the In OS driver (Class) rather than the HP Full Function driver.
To change the printer to use the HP Full Function driver follow the following instructions. I would recommend changing the driver to the HP Full Function driver as the User can then use features such as Custom paper sizes.
Go back into Control Panel and choose devices and Printers, right click on the newly created printer and choose Printer Properties
Choose the Advanced Tab
Click on the driver section drop down and choose the Driver for the printer that does not have the words Class driver after it.
Click apply and then OK and the driver will be changed to the HP Full Function driver for the printer.
The user should try this configuration and see if they still experience problems.
Please Note:
DO NOT Remove the Original Printer Icon from Devices and Printers as the HP Printer Assistant will stop working.
JonW
I work for HP

I have the printer offline problem. It started when I ran out of toner. I have now installed a new toner cartridge.
Your solution does not help me because I have tried to install Win8.1 and it failed.
I would just reinstall my printer but I have a long list of items in my print queque and I don't want to lose them.
Is there another solution?
Or is there a way I can save the print queue?
Mike

#*$!%! Can't figure out how REALLY to set the printing defaults so they STICK for everything

PLEASE DON'T REPLY HERE. PLEASE REPLY TO MY IDENTICAL POST AT
http://h30434.www3.hp.com/psg/board/message?board.id=Software&thread.id=5348
On our 6-month old HP OfficeJet Pro 8500 Wireless A909g, we can't seem to figure out how to set the DEFAULT printing parameters so they really apply to all docs (unless we designate otherwise for a particular doc, of course). When we set them, sometimes they work for the next doc, and sometimes they revert back to an earlier setting.
There seem to be three ways to set parameters for the printer: Properties, Printing Preferences or Printing Defaults on the Advanced tab. (We really thought Printing Defaults on the Advanced tab would do it, since it's so hard to find, but ... NOT.)
My partner thinks it's an HP conspiracy to sell more ink because the reversion is to General with Color (the most ink-intensive, as far as I can figure out). We are trying to fix the machine to start always with Fast-Economical/Black Ink Only. Sometimes it's there and sometimes we have to re-jigger first. We still have to check every time.
Also, I want to fix every job to "Print Back to Front" because the printer shoots out the pages face up. Again, sometimes it's there, and sometimes we have to re-set before the job.
Also, whether we get the default we had set or we re-jigger first, the settings don't stick for every worksheet in an Excel workbook. Or sometimes not even every page.
So, who out there has the 100% foolproof guide to NAILING DOWN THOSE SETTINGS FOR EVERYTHING?
PLEASE DON'T REPLY HERE. PLEASE REPLY TO MY IDENTICAL POST AT
http://h30434.www3.hp.com/psg/board/message?board.id=Software&thread.id=5348

Locking this accidental double post and directing people to the linked original thread.
Clicking the "Kudos star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
Rules of Participation

HOW DO I CHANGE MY PRINT SETTINGS SO THAT THEY STAY SET TO MY PRINTER DEFAULTS?????????????????????????????????????????

This one issue is probably the one thing that would make me abandon Firefox FOREVER (besides the problems with Flash). If I change print settings for ONE COPY I have nothing but HELL trying to get my print settings BACK to my PRINTER defaults. Why can't Firefox be like the REST of the computer world and have the PRINTER DEFAULTS override Firefox?????
I made a change yesterday and I have NOT been able to get it changed BACK to the defaults.
Is thois too complicated?

Hello Grillmark55 , any luck if you [https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox#w_reset-firefox-printer-setting Reset Firefox printer setting] ? , if the above link is not helpful then see: [https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox#w_reset-firefox-printer-setting Reset all Firefox printer settings]

Change Printer Default Page size to A4 from Letter in Firefox

Firefox overides printer default page size every time I print. I need Firefox to print to A4 but it automatically sets the Page size to Letter. I have to manualy change the size each time I print.
There are no options in Firefox to change this setting permanently. I am running the latest version of Firefox on Windows XP.
In control panel the default page size is set to A4 which Internet Explorer and other applications use correctly.
Thanks,

I solved it! For anyone having a similar problem try this.
Change the default printer, choose another one.
Change something in that printer and close firefox.
Reopen firefox and choose yet another printer (not the first one).
Change something in that printer and close firefox again.
Reopen firefox and choose the first printer. Select A4 as default paper and close firefox one last time.
Reopen firefox and the problem should be gone. Weird, innit?

Printer defaults not propogating down to clients

I've set up a copy of server 08 r2 as a print server for my organization. It is currently managing the print jobs for 5 printers, all Ricoh/Lanier. When I set up printer defaults like two-sided black and white the defaults do not show up on the print properties
page for clients. I've replaced the driver by Ricoh/Laniers recommendation but the settings still do not apply to the clients. Any thoughts on how to force the settings out to desktop clients?

One way to work around the problem is to modify the default Presets that are built-in to the driver. The only downside (apart from the complexity) is that you have to push out a new print queue each time you want to change the Presets. See the proceedure
below.
Install the free 7-Zip file compression program
Download the driver file from the Ricoh website
Expand the driver files as normal
Install the standard driver on a PC,
Create the presets you want to make the default.
Export the additional presets to a json text file using
Manage Presets.
Open the json files with a text editor,
make sure the name_id field matches the json filename without the extension.
The folder where the driver is expanded to should contain file called
rica66cf.cfz, (this file is actually a compressed directory).
Open the 7-Zip program.
Navigate to the rica66cf.cfz file,
right click the file and select 7-Zip > extract
Select the same folder as the driver files as the destination,
a new folder called rica66cf will be created.
In the decompressed folder navigate to the gui/shortcut folder.
The folder will contain a list of the standard presets that come with the driver.
Open the shortcut_settings.json file with a text editor (notepad)
modify the factory_shortcuts field to include all the defaults you want to be included in the modified driver (separated with commas and enclosed in Quotations)
make sure the name is the same as the json file without the extension as per 5.1 above.
Save the file.
Using 7-Zip navigate back to the original rica66cf.cfz compressed file.
Right click and select Open Outside.
The directory structure of the compressed file is shown in
7-Zip,
Navigate to the gui/shortcut folder
In windows explorer, navigate to the expanded
rica66cf folder
Drag and drop your modified shortcut_settings.json file on to the open shortcut folder in 7-zip
Confirm to replace the original Ricoh file.
Also drag and drop the additional json shortcut files on to the same window, these will be added to the compressed folder.
Close the 7-Zip window to save the compressed file.
Open the OEMSETUP.INF file in the driver folder with a text editor,
Modify the DriverVer field and increment the driver version e.g from 12/14/2012,1.2.0.0 to 04/15/2013,1.2.0.1 .
Save the file.
You can now delete the uncompressed (rica66cf) folder
Install the driver on the server by selecting the OEMSETUP.INF and share out as you would normally do.
Presets should be installed.

Printer default font weight

How can I set the printer default font weight to bold, so that when it prints anything it comes out bold? The printer is an HP4200n

Thank you for the idea. Unfortunately it didn't work. I ran Font Finagler and restarted and tried adding the printer with the correct driver again and got the same garbled result.
Considering that the drivers for the other printers I have connected print the fonts correctly and that a generic driver for this printer prints the fonts correctly, the problem definitely seems to be with the driver. But how then would it work fine on two other computers??
Any other ideas? Anyone?? Thank you!

Print Quality problems

My print quality for Reds & Greens is coming out streaked. The blacks and blues are fine. I use HP ink cartridges anad keep them cleaned and aligned. But on the Alignment page the reds & greens are streaked and cannot be cognized. Could this be a print head problem ?

Hello novemberwolf,
Welcome to the HP Forums.
I see that you are having some printing issues when attempting to print in colour.
Please click on the following link on Fixing Print Quality Problems for the HP Officejet Pro 8600 e-All-in-One Printer Series.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Print quality problems on Fuji Xerox printers when printing from ArchiCAD and/or Preview.

Hello,
We experience major print quality problems when printing directly from Graphisoft's ArchiCAD, Nemetscheks Vectorworks and from Apple's Preview.
Basically we see various artefacts on our printed drawings, e.g. line thicknesses change and hatched patterns / fills are reproduced with patches where the lineweights and clours change completely... which is not acceptable.
This affects the following Fuji Xerox printer models on both 10.6.x and 10.7.x with the latest FJX PPDs:
ApeosPort C5540I
Xerox LF6605 MF
The workarounds for us are to either print PDFs from Adobe Acrobat Reader or via the rather dated Accxess Tools, besides that we prefer at times to print directly from a given Software it is also not always possible to generate a PDF and print it from Acrobat Reader... especially since the latest Adobe Reader update to its print dialogue makes printing from it extremely tedious - in fact we are considering going back to 9.5.2
Obviously, we have approached FJX Tech Support and are awaiting a reply - however we are disappointed that this is happening on relatively new equipment and wonder if anybody else has already found a solution.

The symptoms you mention could be related to the FJX engine and Acrobat is masking this fault. To test, you can create a Postscript file from the print dialog of ArchiCAD or VectorWorks and then download this to the Apeos RIP. If this produces the same result as when using the printer driver from the applications, then it would indicate that the engine is not capable of handling the data being sent to it from these applications.

Print Cartridge Problem: Tricolor - HP Officejet J4680 All In One

I am seriously going to have an anxiety attack. I run a business from home & I HAVE to have a printer. I just spent $50 on new ink cartridges. My printer was working fine for the last week, and then tonight I have this error message:
Print cartridge problem: [Tri Color] . Refer to device documentation to troubleshoot
SO I reset the printer, shut it on and off, cleaned the cartridge and the printer, switched out the new cartridge with the old one ~ same problem. Over and over.
I called HP and they said that since my printer is out of warranty they can't help me unless I purchase a new warranty plan. What horrible customer service. This printer is a product of HP and I should be able to get help regardless of when the warranty expired.
This is so frustrating. If I can't get help, I think I would rather buy a new printer of a different brand instead of paying for a warranty after I just spent 50 bucks on ink. GRRR!

The page here has troubleshooting steps that may resolve your issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Windows 7 - HP Laserjet 8500 print driver problem

I have tried everything imaginable to correct this HP 8500n print driver problem with no success, please help!
I cannot correct or get rid of a reoccurring “Incompatible Print Settings” error dialog box message that repeatedly states that “There are one or more conflicting settings. One of the settings is: Output Bin: Mailbox 1, Accessory Output Bin: Not Installed”. The radio button options are “Restore my previous settings or Keep this setting, and I will change it later”. This same dialog message repeats 13 times for all the other various conflicts each time you click on printer properties to change to 2 sided printing or any other printer settings. This printer does not have any of these features attached or set into it.
I am a volunteer that manages a number of computers on our small church LAN, 2 computers operating on MS XP-SP3, 2 on MS Windows 7 Home Premium and my 2 problem computers that came pre-installed with Vista Home Premium of which I have performed an HP OEM upgrade to Window 7.
I have isolated this print driver problem to the Vista operating system and even when computers are upgraded to Windows 7 does not correct this driver error. I have also tried every possible print driver variant of the HP 8500, HP8550, PCL, PS to include the Microsoft versus HP versions with no success. In each case I get this error yet neither of the XP computers or the computers that had Windows 7 as a original operating system have no problems with their print drivers for this printer.
Yes, I have repeatedly searched and upgraded the operating system and print drivers. In desperation I have even tried to find the correctly behaving Windows 7 print driver and transfer it to these Vista upgraded to Windows 7 machines. However I could not isolate the driver location.
The only thing I can conclude is that this errant HP print driver was resident within Vista and remains resident even after a HP OEM Windows 7 upgrade. Additionally, all of these computers are configured to access this printer via its static IP address on the network. The XP computers are 32 bit, all of the Vista upgraded to Win 7 and OEM Win 7 computers are 64 bit machines all with respective OS.
Can anyone please help me correct this problem?

Hi,
Unfortunately I can't see your uploaded image yet as it is awaiting approval from HP.
From what I can see you are correct that HP does supply drivers for this printer and that the drivers for your printer are already included with Windows 7. On the machines affected, try the procedure below to see if it helps at all
Next download revo uninstaller on the link below and install it.
http://www.revouninstaller.com/download-freeware-version.php
Disconnect the printer from the PC.
Run Revo and see if it finds any HP Printer Software installed. If it does, right click the software icon and select uninstall. During the process you may be asked to delete registry entries. If you are, just select all and click delete. Do the same for any left over files and folders. Once completed, reboot the PC.
Re-connect your printer to the PC and follow the guide below.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?&objectID=c02536257
If this helps you will need to repeat the process on each of the affected machines.
Best wishes,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Officejet Pro L7590 Print Quality Problems - Black/Yellow Printhead

Officejt Pro L7590 All-In-One
Running on Windows 7 64 bit, USB connected to computer
Approx 2.5 yrs old; has printed 30,000 pages.
Issue: Black/Yellow printhead replaced about 500-1000 pages ago; new unit only tested as "Fair" in diagnostics, even though it was fresh outta the box. Print Quality good.
About two weeks ago, printer refused to print, flashing ambler "!", etc., error message regarding black/yellow printhead.
Ordered replacement ($71 again -- ouch! Whole printer only cost $199 30 months ago).Again, new unit only "fair" in diagnostic (original Cyan/Magenta printhead still reads as "good").
New printhead required much cleaning and aligning, and now prints with large gaps on a regular basis down the page. Talked to tech guy @ Staples where i bought it; his only "helpful" suggestion was that most people just toss the printers the first time the printheads go bad.
Print heads are separately warranted.
My questions:
(1) What else is there that's screwing up my print quality,a nd is it fixable?
(2) Can i get my $ back on the two printheads that didn't fix the printer's problems?

I've included a link below to help you troubleshoot rpint quality issues...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu03037&tmp_task=solveCategory&lc=en&dlc=en&cc=...
This document provides some system settings that may help fix the issue.
Dave M.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution.
I am an HP employee.

Printing quality problem with Photosmart D110

The printing quality is very bad after we changed the catridge. The printer keeps saying that there is catridge jam. But after I followed the steps by the printer, the problem is still unsolved. What is the possible reason and how could I solve it?

Hello RussellYang.
Welcome to the HP Forums! I understand your concerns with your Photosmart D110A. Does this issue occur from multiple program(s) or just one program?
Please follow this entire HP document on Continuous Pages of Strange or Garbled Characters Print in Windows.
What is your operating system on your computer? Click here to find out: Windows.
Have you tried using a different USB cord, to verify if the issue still occurs?
Please inform me your troubleshooting steps.
I worked on behalf of HP.

Change printing default presets?

Whenever I print, currently on an Epson NX420, I have to go in and change one of the presets for color options to OFF (no color adjustments) and I'd like this to be the default. Some pages seem to take a very long time to print if I haven't changed this setting.
I can create a new preset; but would like to change the default altogether.

You can change the printer defaults via the CUPS web page. But by default, the CUPS page is blocked. To enable it, open Terminal and type "sudo cupsctl WebInterface=yes" (without the quotation marks). Enter the admin password when prompted and then refresh the browser view.
With CUPS web page open, select the Printers tab and then select the printer you want to modify. Then from the Administration drop menu, change to "Set Default Options".
This will show a new page with four menu headings (links); Options Installed, General, Banners and Policies. Select General.
Scroll down the list until you find the option you want to set as default.
With the option select you then need to scroll down the list to the bottom of the page where you will see the ‘Set Default Options’ button.
When you click the 'Set Default Options' button you will then be presented with an authentication window. Enter the account name and password that has been set as the admin for this Mac. And then press the Log In button. You will then see another page stating that the information change is completed.
You can now exit the CUPS admin page and check that the change is set.

Deskjet 3520e all in one printer network problems

Hi All.
I have a brain teaser for the technical types out there hoping someone can shed some light on a weird sort of problem.
History: All has been fine with my g6 Pavillion latop 64bit W8 and 3520e all in one printer and working as always very well.
Oct 16th 2014 My broadband service went down and after many communictions with ISP eventualy received (Nov 4th) and installed a new "super hub modem".
OK so far, Managed to connect laptop via wireless router and connect to internet etc., however . . . I cannot get my printer to network as before, I can use it via USB port but if I try to network it, The Cyan ink cartridge reports as being broken or damaged even though 3/4 full and will not allow printing, but when connect via USB port the Cyan ink cartridge registers normal and will print as expected.
Has anyone else come across this problem?
If I go down the route of uninstalling and reinstallin the Printer software is there a set order in which to do so?
In the list of programs these four are shown. .
HP Deskjet 3520 series Basic Device Software
HP Deskjet 3520 series Help
HP Deskjet 3520 series Product Improvement Study
HP Deskjet 3520 series Setup Guide.
I would like very much to get back to network printing if at all possible.
The router IP address is 192.168.1.3
The printer IP address is 192.168.0.1
I have been led to believe that as the addresses are so close this shouldnt be the cause.
I must add that in the past I have had occasional printer software problems which I was unable to resolve without help from the technical centre and I would prefer not to restart the installation if at all possible.
Your comments would be appreciated.
Thanks in advance.
Un1corn.

Hi @Un1corn
What exactly happens when you try to convert from USB to Wireless and configure the printer to the Virgin Media Super Hub? Do you get an error message of some sort?
Maybe there is a firewall on the Super Hub. Do you have the model number for this device? I can look up some information to see what could be casing the issue.
In the meantime, running the Print and Scan Doctor might help. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity:
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test: Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check: Checks for missing or corrupt driver files.
Device Manager: Checks for problems in Device Manager that would prevent printing.
Device Online: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match: Checks the port settings for the HP product.
Device Conflicts: Checks for conflicts with other drivers, such as other printer brands.
Ink Issues: Checks the cartridges and ink levels for issues that affect print quality.
Print Settings: Checks and adjusts the print quality settings.
Test Print: Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests: Checks the scan mechanism, drivers, and registry entries.
Source:Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor> www.hp.com/go/tools
If that does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks (), the tool did not find any problems.
If you see green wrenches (), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points (), the test failed and required user action, but the step was skipped.
If you see a red X (), follow the on-screen instructions to resolve the issue.
I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Printer default problem

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