Printer not listed in my computer

I AM TRYING TO COPY PICS FROM MY PRINTER TO MY HARD DRIVE AND I NO LONGER SEE THE HP IN MY COMPUTER. MY ONLY OPTION IS PRINT OR SCAN.

Hello @041406,
Thanks for getting back to me regarding this issue. Now, because you were normally able to see the Memory Card on your computer after inserting the Memory Card into your printer there is good chance that you just need to Map the Network Drive to regain access to the Memory Card. Can I please have you follow the steps below.
Note: These steps pertain to a person who has their printer connected over a wireless/wired network, that wishes to transfer files from the memory card slot on the printer to their computer. You need to map a network drive. This allows the computer to see the memory card that is inserted into the printer as a drive in their ‘Computer’ folder on their PC.
Step 1: Print Network Configuration Report:
To start, a Network Configuration Report must be printed from the printers control panel to locate the 'Host Name' of the printer.
1. Right arrow, and select the 'Setup' button on the front panel of the printer
2. Select Network Menu
3. Select Print Network Configuration. The report will now print. Locate the Host Name.
Step 2: Map A Network Drive:
1. Click on the Start menu on your Computer
2. Right click on Computer
3. Choose Map a Network Drive
4. When the 'Map a Network Drive' window opens, select an available drive letter from the 'Drive' drop-down box.
5. In the 'Folder' field type \\HOST NAME\Memory_Card
NOTE: HOST NAME is the one that you found on the Network Configuration Page.
NOTE: Also, do NOT use the Browse feature or the mapping might fail.
6. Check the box next to 'Reconnect at logon' if it is not already checked and choose 'Finish'
The network drive is now mapped. Now, when you go to your Computer folder on your Windows 7 computer with the memory card inserted in your printer you should see the 'Drive Letter' that you previously chose as an icon. If you open this drive you will be able to see the contents within the Memory Card.
Please let me know if the steps I provided resolve your Memory Card issue. Best of luck!
X-23
I work on behalf of HP
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Welcome to the HP Forums, I hope you enjoy your experience!
I see by your post that the Mac isn't communicating with the printer.
I will be happy to help you.
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Have a nice day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Printer not listed in my computer

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