PRINTER NOT RESPONDING TO COMPUTER COMMAND

I had just printed a color photo sent to me via e-mail. A few minutes later, I attempted to print a Word document and nothing happened. The printer did not respond at all.

Please read this post then provide some details.  What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? Are there any error messages on the printer or computer screen?
If you are using Windows the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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    This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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    Please mark the post that solves your issue as "Accept as Solution".
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