Printer offline when printing from Iphone

I am assisting a friend with troubleshooting an error when trying to print from his Iphone and Ipad. He has suddenly lost the ability to print from his Iphone and Ipad. He has the HP 210 wireless printer.  I have run the printer wireless diagnostics and it shows the SSID of the network.    The Ipad and Iphone connect to the same network.  The printer wireless report says the printer is offline.
There is no option on the printer touchscreen for getting the printer back online.  He does not have a computer. How can I get his printer back online?  Can it be done through my Mac laptop if I connect it to his network.  Do I have to install his printer software?

If Airprint has trouble reaching the printer, please try this:
Power off the printer, router and Apple handheld device.
Repower the router first, waiting about 15-30 seconds
then repower the Apple handheld device, again wait a few seconds
then repower the printer.
After the printer comes back on, wait 1 or 2 minutes and then try Airprint again.
I was an HP employee.
Please mark the post that solves your problem as "Accepted Solution"

Similar Messages

  • Full page prints from iPhone but not from iPad using photo app with AirPrint ?

    Full page prints from iPhone but not from iPad using photo app with AirPrint ? iPad only prints 4x6 on full size paper. It's an HP 8600.

    I also have this problem printing photos from an iPad to an Epson WF-2540 printer. It prints only 4x6 and without border (so print starts at extreme top left corner of paper). Borderless printing is not selected on printer. Printing a square photo just crops to 4x6 size.

  • Is it possible to print from iPhone 4 on a non wireless printer via use of the USB data / charging cable

    Is it possible to print from iPhone 4 on a non wireless printer via use of the USB data / charging cable.

    No

  • Printing from iphone 4s, can you print without using airprint enabled printers

    printing from iphone 4s, can you print without using airprint enabled printers?

    There are other apps that allow printing to various apps.
    I use ePrint; works great for my work and home printers.

  • Printing from iPhone 4s to hp8600 plus office

    printing from iPhone 4s to hp8600 plus office jet. error message from my iPhone says "no AirPrint printers found". thanks so much for helping me configure!

    Hi,
    Firstly please check to see if your printer in the list:
    http://support.apple.com/kb/ht4356
    If YES, you can use this to fix
    iPhone: http://www.apple.com/support/iphone/assistant/airprint/
    If NO you have to print using other apps (if applicable) such as
       http://itunes.apple.com/au/app/hp-eprint-home-biz/id299531647?mt=8
    More info from this:
       http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/Cloud-Services-Supported-Printers-ePrint-Airpr...
      http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/Important-Information-for-ePrint-Home-amp-Biz-...
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Print from iphone via time capsule

    is there any chance to print from iphone to a NON-AIRPRINT Hp device (namely hpc3180) connected to time capsule?
    thanks

    If you have a Mac try
    http://www.ecamm.com/mac/printopia/

  • Is it possible to print from iphone 5 through time capsule on wi-fi, usb connected to printer (no AirPrint support)?

    Is it possible to print from iphone 5 through time capsule on wi-fi, that is usb connected to printer (no AirPrint support)?
    I can print on the same printer on my Macs...was wondering if I could do the same with iOS devices?

    Try Printopia. There is a free trial, so it will cost you nothing to find out if it works.
    Printopia - AirPrint to Any Printer - Print from iPad - Print from iPhone ...

  • Which canon printer should I purchase to print wifi from my ipads/iphones, etc? I have heard not all printers print from iphones?

    Which canon printer should I purchase to print wifi from my ipads/iphones, etc? I have heard not all printers print from iphones?

    See http://support.apple.com/kb/ht4356 for the list of AirPrint printers.

  • Print from Iphone 4 to my HP Photosmart Plus B209 Printer?

    is it possible to print from iphone to my printer, it does have wireless.
    i have looked into the option of using their own software but it isn't compatible with my printer, just wondered if there was another way of doing this at all?
    Or any other software that could let me print from my iphone?

    If not on this list:
    http://support.apple.com/kb/ht4356
    Then look in the app store, here's one example:
    http://itunes.apple.com/us/app/print/id402619806?mt=8

  • How to print from iphone to hp color laserjet CM1017 MFP printer

    How to print from iphone to hp color laserjet CM1017 MFP printer

    In order to AirPrint from your iPad/iPhone, here's all you need to do:
    1. Make sure the printer and iPad/iPhone are connected to the same local network.
    2. Open something you want to print (on the iPad/iPhone).
    3. On the iPad/iPhone, tap the "Action" button (arrow curving out of a box).
    4. Tap "Print".
    If you have any issues with printing, below are some steps that should help you out!
    1. Power off the printer.
    2. Completely power off the iOS devices (hold the Sleep and Home buttons simultaneously until a message appears asking you to "Slide to power off". Slide across that bar, and it should completely power off).
    3. Power the printer back on.
    4. Power the iOS devices back on.
    5. Try to print again.
    Those steps usually resolve the issue. If they do not, try this additional steps:
    6. Power cycle your router (usually done by unplugging the router’s power cord, waiting 20 seconds, and plugging it back in).
    7. Make sure that the iOS devices and the printer are all connected to the same network, then try to print.
    If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!
    Although I work for HP, my posts and replies are my own opinion and not those of HP.

  • Need to print from iPhone?

    I have a t.c. Prints fine with Mac but iPhone or iPad does not see the air port that's part of the t.c. Which really upsets me. Which product do I need to print from iPhone.

    If you want to be able to print from the iPhone or iPad, you will need to check to see if you have an AirPrint compatible printer. This Apple support document has all the details:
    iOS: AirPrint 101
    If you do not have an AirPrint compatible printer, you might still be able to print from the iPhone and iPad by using a special application like Printopia, which is installed on your Mac.  Your Mac must be running to allow the iPad or iPhone to be able to print.
    There is a free trial for Printopia, so if you want to give it a try, you will know in a few minutes whether it will work for you.
    Printopia - AirPrint to Any Printer - Print from iPad - Print from iPhone ...

  • HT1688 How do I print from iPhone 4 g with epson iprint

    How do I print from iPhone 4g with epson iprint

    You would have to find an app in the app store that provides this feature.

  • HT3939 how to print from iphone 4s on air/iprint-compatible epson nx430?

    how to print from iphone 4s on air/iprint-compatible epson nx430 printer?
    ...was succesfull printing from ipad2!!

    Thanks to searching the community I have got a result. Power off and reboot (press front home button together with top right button) = air print is now recognising my Canon air printer. This reboot is useful for clearing similar types of problems.

  • Print from iPhone or iPad

    I have my HP printer connected to my Airport Extreme on the network.
    I can print from my computer o.k.  I can not print from my iPhone or iPad,
    Does the printer have to be an air printer in order for me to be able to print from the
    iPad or iPhone.

    Does the printer have to be an air printer in order for me to be able to print from the
    iPad or iPhone.
    Yes, in order to print directly from an iPhone or iPad, you need to have an AirPrint compatible printer.
    You can check on your printer by using this Apple support document:
    http://support.apple.com/kb/ht4356
    If your printer is not AirPrint compatible, you might still be able to print by downloading and installing an App like Printopia to your Mac.  There is a free trial, so you will know in a few minutes whether this might work for you.
    Printopia - AirPrint to Any Printer - Print from iPad - Print from iPhone ...
    Other users may have some suggestions on other Apps as well.

  • Cannot print from iPhone 5 or ipad

    I can't print from iPhone or iPad. I have a wireless connection that works from PC to printer

    Hi there,
    Sorry to hear you are experiencing this issue. I would recommend trying the solutions in the following support document: http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c02974785&cc=us&dlc=en&lc=en&product=5199463&tmp​...
    I work for HP.

  • Cannot print from iPhone 3GS anymore photos or text

    I used to be able to print from iPhone.  Now it cannot find printer.  Help

    Restart of MacBook Pro and can now see photos on iPhone thru ImageCapture, etc.

Maybe you are looking for

  • Multiple ipods on single computer?

    Can I manage 2 ipods on a single computer? My wife wants one now . . . Are there any gotchas? Things to know before I buy the 2nd one? wayne

  • How to stop a thread at the end of another

    hello I want to run two threads. They start at the same time, and I want one of them to end when the first one finishes. I have a main class, a GUI. When I click on a button, it processes an action( first thread), and since this action takes some tim

  • My new lr3 comes up with  the usual error changing modules....

    Hello. I've just purchased a lot of adobe software, cs5 Production Premium and Lightroom 3. Now adobe has loaded on fine and is working, but lightroom, asks for my serial number which i enter and then continues to try open, only to come up with the f

  • My Camara won't focus how do I fix it

    My iPhone camera won't focus how do I fix it?

  • Fonts for Titles in IMovieHD

    All the Fonts on all the settings in the Title section of my IMovieHD program are shadowed or doubled. How can I get them to what 'regular' should be? thanks, Joaneva