Printer stopped working after downloading yosemite

no printer now since i upgraded to yosemite. i am so angry no warning nothing 2 days i have been trying my worked has piled up i am loosing money

http://support.apple.com/kb/PH18614 OS X Yosemite: Reset the printing system
What to do when you can't print

Similar Messages

My Mac Pro has stopped working after downloading Yosemite OS

I downloaded Yosemite and everything was working ok. I left it for a few hours and when I came back it would not work - just a blank screen. I have tried restarting but after the initial 'cord' sound there is just a blank screen. Any ideas?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

How can I get my printer to work after a Yosemite update?

How can I get my printer to work after a Yosemite update?

Hi there michaelfromepsom,
You may find the printer troubleshooting steps in the article below helpful.
Troubleshooting printer issues in OS X
-Griff W.

Generic PDF writer. Stopped working after installing Yosemite.

Generic PDF Writer stopped working after installing Yosemite. Can anyone help??

Yes, checked. The system is up to date.

Epson printer stopped working after yosemite

All of a sudden, after Apple autoupdate installed yosemite update and new epson drivers, my printer will only print first line of a document.
I've tried deleting and reinstalling printer, repairing and verifying drive, deleting printer library files, unplugging, rebooting... nothing is working. Does anyone have a solution for me? Help!

My Epson WF-4360 "lost it's mind" after being accidentally unplugged for most of a day.
The printer DID work from Yosemite both before and after the "loss of power"
The printer DID work from iOS before the loss of power ... but stopped working after that
ALL the printer status reported to be fine -- showed the wi-fi network address and connection ... but was NOT discoverable from iOS
This fix resolved the issue:
Find the wi-fi IP address of the printer -- either from the printer or the network (mine was a local IP ... 10.0.1.n)
Go to Safari on the iOS device -- enter the IP address of the printer
Scroll down to the BASIC SETTINGS on the left side menu
Scroll down to the AirPrint Setup button ... click to start
Click OK -- to advance through the menus ... two separate browser pages for me
You will see AirPrint "Setup Complete"
From iOS ... the printer is now discoverable.

Epson XP-810 Not Working after Downloading Yosemite.

I have an Epson XP-810 printer. After downloading Yosemite, the printer has stopped working with all of our Macs. It connects to the wifi network. The printing job starts. After that the job box says looking for the printer. I have checked for all updates, I have downloaded all drivers from Epson, I have turned off the printer and the computers, nothing works. I have deleted the printer and re-installed several times. It shows up in the printer & scanners box but it still will not print or scan. Does anyone know whats up?

Well you've tried just about everything. Just curious, after I installed Yosemite I had an update notification for the latest Epson driver for my XP-410. Not the same printer of course, but did you receive an Epson driver update notification from the App Store?
You can try to "reset the printing system". In the System Preferences Printers & Scanners window press the Control key while clicking in the printer list. Then select the reset choice.

Adobe Pdf Printer stopped working after update to Acrobat DC

Hello, I have installed Acrobat DC yesterday. Since then, Adobe Pdf Printer stopped working. It always gets stuck at Checking Fonts and any software the print originated from just hangs and I have to force it closed.
I tried uninstalling the printer and installing it manually, repairing Acrobat installation but nothing changed.
So, can somebody help me? Thanks.

A method which is written here not working - because if you start to remove the fonts one by other you will see that the list does not end there.
I did so
1. i copied the folder with the fonts from the other clean system and replace with fonts in my system
2. then i restore the registry tree HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts
3. i check system with sfc /scannow
after these procedures Distiller DC continue to crash...
In this time distiller crashed when it cheking their fonts in C:\Program Files(x86)\Adobe\Acrobat DC\Resources\Font
after i rename the folder from Font to Font_ in order to he did not check this folder
at next run Distiller crashed at the font wingding.ttf after remowing that font he crash at Vrinda.ttf (this is a oficial font of Win7 and come with him) after removing that font distiller crash at the next font name of Vani.ttf (this is a Win7 font too) - when i saw it goes on forever i back my system to normal status and uninstal Acrobat DC and back to Acrobat XI...this version work with out any problems.
We are waiting a hotfix to resolving this problem with Acrobat DC

"itunes has stopped working" after downloading album artwork??

For years I've avoided ipod and itunes like the plague...but about 2 weeks ago I gave in. I got an ipod touch and installed itunes. Everything was fine - until this afternoon when I clicked on find album artwork in itunes. After itunes finished going through the process of finding the artwork ( 1400 of 1600 files found, 1450 of 1600 found, etc...or something like that ), i got the error message that *itunes has stopped working*. I've been searching forums all night and tried uninstalling eveything "apple" and reinstalling. Apparently this error comes up for A LOT of people ( problems like this are why I never wanted an ipod... ). None of the recommended fixes are working. I'm assuming something went wrong during artwork downloading????? Or not? I don't really care why actually, but, if itunes crashes every time i hook up my ipod, what good is it ( or the ipod )...and i don't know what to do with the ipod ( how to download apps, or add music, photos and videos ) w/o the itunes. My previous media players were all drag and drop ease.
I'm a newbie - and i'm rally frustrated - so please be kind. Can anyone tell me - in plain terms - how to get my itunes to not "stop working" every time i hook up my ipod?? Please?
THANKS.

OK, so after looking everywhere for an answer - with no luck - I figured it out on my own ( don't ask me how... ). I'll tell you what I did. I bet you have the same problem. Honestly, I thought I'd be returning the **** thing, but it's fine now.
I'd plug in my ipod ( 32gtouch, like yours ), and itunes would open. Everything was fine until it started to sync my music. Then it would freeze, give me the error message, and then shut down. I did this probably 10 times throughout the day, and always the same. Then I noticed it always froze at the same place during the sync. Soooo, I finally realized I must have a corrupt file.
Step 1: Do as I did, but when it starts to freeze, take note of the name of the song it freezes on. That's probably the culprit .Remember it. Let the error message come up and close as always...
Step 2: Open itunes again! Click on your ipod, and then on the music tab. Immediately un-check "Sync music" ( top of the page ) and then click "apply" ( bottom right ). DO THAT FAST...before it has a chance to sync, or it will just freeze again!
Step 3: Go into your music library on itunes, and DLETE/REMOVE that song.
Step 4: Close itunes.
Step 5: Open itunes, and go again to your ipod, and click on music tab. This time, check the "sync music" box ( and apply ).
That should fix it. If it doesn't you have more than one corrupt file. In that case, close itunes and then open it again. Follow step 1 and 2 again. Remove any songs from your library that aren't that important to you ( especially those that were from questionable sources... ). Basically, you need to figure out which song ( or songs ) are causing the problem. If you just delete them all, you'd have to add them again one at a time to avoid the problem again, and that would be a pain. So, just remove as many as you feel like ( out of 1500 songs or so, I removed a couple hundred ). I left mainly the ones that were from my actual CDs or that I had bought through Amazon ( or other legit source ). I removed most of my Limewire downloads. Most of them are probably fine, but I'll add them later one at a time to be sure...
I still have plenty of Limewire songs on there, and they are fine, but, as you know, you do get bad files sometimes.
Anyways, once I did this, everything is fine and works great. I even started adding album art manually, and at one point it froze again. So, I did steps 1 and 2 again, and removed the album art I last added, and then synced again, and it was fine. Usually, the album art I add is OK, but I had that one pesky photo I guess ). So, I guess the thing is after you get the majority of your music on, just add and adjust things a little at a time, and you'll always know which file is causing you problems ( hopefully no files will!! ).
I hope this works for you. Let me know if you have any questions, and let me know if it solves your issue too!
Peace.
-***

GCC Elite 21n+ Printer Stop working after Upgrade to Snow Leopard

GCC Elite 21n+ B&W Laser Printer no longer works after upgrading to Snow Leopard 10.6.2.
A back-up HP 2015DN Printer works intermittently. It will not work with ethernet cable connected to Net Gear Ethernet Hub (model FS105). But will work most of the time when ethernet cable is connected directly to back of computer.
Back to GCC printer. Just cannot get it to work.
But I cannot figure out what the IP address is for the GCC printer. Tried 192.168.1.4:9300
See post (discussions.apple.com/thread.jspa?messageID=10127869). Still did not work.
GCC tech have this work around. Here is what I received from GCC via email.
+At 01/02/2010 12:21 AM we wrote -+
+Since Apple has made the decision to eliminate Appletalk from it's Operating System, you are now forced to set the printer up over TCP/IP. Please keep in mind that GCC has never provided drivers for the Mac. We use the Apple Built in Print Driver. We do provide an OS X PPD Installer located on our website that I recommend you download, unstuff, install, reboot your Mac, then add the printer. You can find the Installer at http://www.gccprinters.com/support/doc/ Click on the Model of your printer and download the OS X Installer. DO NOT download the Applications Folder.+
+You will need to set the printer up over TCP/IP, which means you will need to pull the IP Address of the printer from the Printers Configuration Page. Once you've done that, please do the following:+
+You can add the printer over IP, that should work fine. Here are some steps for you to take.+
+1) Select 'System Preferences...' (4th item) from the 'Apple' menu. The 'System Preference' panel will appear as a new window.+
+2) Click on 'Print & Fax' icon (second row 'Hardware', second icon from right side). The 'System Preferences' panel will change into the 'Print & Fax' panel without opening a new window.+
+3) Click on the '+' button to add a printer (2/3 the way down on the left side on the 'Print & Fax' panel). The 'Add Printer' dialog will open in a new window.+
+4) Select the 'IP' icon in the top row of the 'Add Printer' dialog.+
+5) Next to 'Protocol' select LPD Line Printer Daemon.+
+6) Next to 'Address' type in the IP address you assigned to the printer. The Mac should prompt "complete and valid address".+
+7) (Optionally) Next to 'Name' set the name of the printer to something friendlier. Normally it defaults to the IP address enter in the previous step. The 'Name' is what the printer is called in the print dialog.+
+8) (Optionally) Next to 'Print Using' change/verify the PPD.+
+9) Click 'Add' in the bottom right corner. After a few moments the 'Add Printer' dialog will close.+
+10) The printer added in the previous step will appear in the list on the left side of the 'Print & Fax' panel. Click on the close box in the left-top of the 'Print & Fax' panel.+
+11) Done. You should be ready to print.+
Still cannot get the GCC printer to work or discover its IP address. Printer's Configuration page says
TCP/IP: Enabled IP address: Unknown subnet Mask 255.255.255.0
When I download the Drivers from GCC Web Site I only get a Text Document with loads of meaningless
gibberish. There is nothing to unstuff and install.
All worked well with OS 10.5.
Thanks for shedding any light.
John L.
Thanks,
John

Hello John,
At this stage you will not be able to get this to print until the printer has a valid IP address. According to your post, the IP address setting is enabled but the actual IP address is unknown. This is most likely a result of the GCC being set to DHCP but if there is no DHCP server or router capable of assigning the printer an IP address, then it will not get a valid address.
So, the first thing I recommend is you check the documentation for manually setting an IP address into the printer. This address needs to be in the same subnet as your Mac. If you check System Preferences > Network on the Mac, you will see your IP address and subnet mask. If the subnet mask is set to 255.255.255.0, then you subnet will be the first three sets of numbers. For example, a device with an IP address of 192.168.1.12 and a subnet mask of 255.255.255.0 has a subnet of 19.2.168.1 and a network address of 12. Ideally, so that other devices can communicate with this device, they also need a subnet of 192.168.1 but a different network address, any number between 1 and 250 but one that is not already being used by another device, such as 12 in this example.
Once you have the IP address set in the printer, then you add the printer as the GCC tech stated, using IP > LPD for the protocol. Note that you will only need to enter the IP address, such as 192.168.1.4 as per your post example. Don't enter any other numbers, such as the 9300 port reference you have tried already the colon after the IP address followed by the 9300).
For the Print Using, you can use Generic PostScript to begin with as a test. If you then wanted to use the GCC PPD, then the link is okay. When you select the 21+n the next page shows the 21+ installer for OS 9 and OS X. This is a stuffit packed file so you will need some form of Stuffit (Stuffit Expander is a free download) to unpack the file first. Once unpacked, there is most likely an installer that you run. This will copy the PPD files for the printer to the appropriate folder.
Hope this helps. Please reply if you require more help.
Pahu

Software Update stopped working after download of Pro Application 4.0.1

I'm reposting this since the subject was not clear.
After using Software Update to download "Pro Application support 4.0.1" the Software Update utility stopped working the next time I went to used it. It just sits at the "checking for new software" screen with only a 6th of the blue bar used. It cansels OK. I let it run for more than 30 minutes before canceling. I'm not sure if "Pro Application support 4.0.1" had anything to do with it. But it was the last thing done with the application.

Hello,
Perhaps your Software Update prefs are corrupted. Do this:
Locate this file: com.apple.softwareupdate.plist
It's here: /Home/Library/Preferences. Open the Preferences folder, locate that file and drag it to the Trash. Empty the Trash and reboot.
Run Disk Utility located in your Applications folder and Repair Disk Permissions.
Also, make sure your hard drive has no less than 15% free hard drive space. To locate this information, open a Finder window. The information will be displayed at the bottom.
Carolyn

How do I get iPhoto to work after downloading Yosemite?

I downloaded Yosemite and ow my iPhoto won't open. The popup message tells me to open my library with this version of iPhoto it first needs to be prepared.
Then it tells me to download iPhoto upgrader to be used with versions of iPhoto 7 or earlier???
My version of iPhoto is 9.6. Im not supposed to have to download the helper...but I can't figure this out

What version Did you have? If you HAD iphoto '08 version 7.x.x or earlier then you must backup your iPhoto library and down and RUN the iPhoto library upgrade (it will be installed in the utilities folder in the Applications folder) and then launch iPhoto 9.6
LN

Camera stop working after downloading new skype app

Since I installed new skype app on my ipad2, the front camera stopped working.

If you have created a back-up recently in iTunes, you should not lose any of your data when restoring. To be safe, back up again before restoring.

HP photosmart printer stopped working after 10.4.9 update - Genericclass

We have an old hp photosmart 1218 that has been printing from our iMac for the last 6 months. I wanted to update the drivers (first mistake) due to some color problems which I did right around the same time that the software updated to 10.4.9. Now it won't print and we get GenericClass: waiting for device. We have spent 3 days trying everything that we could find on the boards. It seems many folks have problems with HP drivers particularly during an OS update. Of course Apple won't support us since the printer is old, and HP says that it isn't supported. But it worked on 10.4.8!
Here are the references to everything we've tried:
1. Printer is setup via the Options/More Printers button so it does have a URI
2. Tried killing the HP Communications process - interesting effect - the system would pick a random page, say it was completed and finish the job. http://software-robotics.com/graphic-design-prepress/viewtopic.php?t=727
No printout, however.
3. Tried opening the printer setup utility with Rosetta per spybrook's advice at: http://discussions.apple.com/thread.jspa?threadID=327725&start=15&tstart=0 Still get the genericclass error.
4. Tried moving the printer to a PC and print through the network but that is another headache altogether so nevermind that!
5. Deleted everything that said HP or photosmart and uninstalled numerous times.
We are at wits end and since I did this on my husband's work computer, I am way in the dog house! Any further advice would be appreciated. Oh, and several glasses of wine have also be tried to no avail, though we didn't care nearly as much afterward!
iMac Mac OS X (10.4.9) HP Photosmart Printer genericclass
iMac Mac OS X (10.4.9)

For the benefit of all those old HP printer users, I will list what I did that seemed to fix my problem. I wish it were more scientific to tell you exactly, but after 40 hours or so of messing with this, I was getting sloppy and losing hope. We actually went out looking at new printers today....
But, tonight, from a fresh reboot, I left the HP drivers on the Mac (accidentally). I downloaded both SP Ghostscript 7.07.1 and the hpijs-foomatic package found at http://www.linux-foundation.org/en/OpenPrinting/MacOSX/hpijs When I went to set up the printer, my Photosmart was in the list on the setup utility for the first time. I had great hope.... but then received the genericclass hang when printing again. sigh. I logged in and out, but still the same hang.
But, I noticed that the HP drivers were still installed and thought that maybe there was a conflict between the two so I tried the HP unstaller but it hung. So I reinstalled the HP drivers, then noticed there was an update so I downloaded it and walked through the setup with the photosmart again. My 1218 printer was now on the More Printers list (without having to hold down Options Advanced sequence) so I selected it, tried a print run, and voila! It worked.
I'm not sure which combination worked whether the update from HP, the generic linux drivers, or both, but I don't dare touch it now.
Thanks, Greg, for your suggestions!
iMac Mac OS X (10.4.9)
iMac Mac OS X (10.4.9)

Printing stopped working after 10.6.5 upgrade

Hi,
after 10.6.5 upgrade I cannot print.
I cannot access the printing preferences through System Preferences.
So I cannot remove the printer driver.
Printer is a Brother MFC-325C.
Printer is not connected to the mac, but I cannot still access the preferences.
Help? Ideas?
Thanx
Luca

I'm having a similar issue Luca with a client-site.
10.6.5 (by all counts, after auditing system changes) has simply cut the communication to the Epson 3800 and Epson 3880 they have. I am in the process of downloading the Xcode Tools, and then proceeding to rebuild CUPS 1.4.4 onto the system(s) to see if that forces a resolution.
There are known issues with 10.6.5 printing and CUPS 1.4.5 as of this moment in time. None of the known issues (as in, publically acknowledged by Apple) indicate corruption of the SysPref Pane for Printers nor the inability to print at all.
If CUPS 1.4.4 flash doesn't work, I shall restore from Time Machine.
Luca-
Your next step is to reset the prefpane, and then restore from backups.

HP7160 photo printer stopped working after 8.1 update. Just stays in queue

I do not know what bit it is. I have a pavilion 20 HP all in one. It seems after the latest update nothing is working. application and printer.

Hello @dlw0321 , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having issues printing since updating to 8.1. I would like to help!
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would suggest reinstalling the HP Printer Install Wizard for Windows.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Printer stopped working after downloading yosemite

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