Printer Tray configuration

Hi I'm having abit of an issue at the moment in terms of printers trays . We have recently purchased a Océ 5112 Printer which has 8 trays, we were previously printing using only a 4 tray printer. I have modifed the ICS printer driver oce_vhi.ics file as follows ; PCL5 version of Input Tray Selection file for Oce 31X5 and 84X5 ; ; Input trays: Format= "InputTray <jetform ID> <printer tray> [<tray name>] InputTray 1 20 ; Tray 1 InputTray 2 21 ; Tray 2 InputTray 3 22 ; Tray 3 InputTray 4 23 ; Tray 4 InputTray 5 25 ; Tray 5 InputTray 6 26 ; Tray 6 InputTray 7 27 ; Tray 7 InputTray 8 28 ; Tray 8 Printing is fine from trays 1-4, however we when get to tray 5, it appears to skip to the next tray (ie tray 6) and so on for the remaining tray calls. I've been able to examine the PCL file which looks like it's calling a 9th tray which I haven't defined. I'm not sure what the issue is but can anyone point me to what I should be checking?? Thanks Josephine

Hi Tom I think you may be right,the only reason we're not using code 24 is because it was set up as some sort of default tray. I did try and change the driver file to the following and recreate the output for all 8 trays as follows InputTray 1 20 ; Tray 1 InputTray 2 21 ; Tray 2 InputTray 3 22 ; Tray 3 InputTray 4 23 ; Tray 4 InputTray 5 24 ; Tray 5 (this corresponds to <Esc>&l24H below) InputTray 6 25 ; Tray 6 InputTray 7 26 ; Tray 7 InputTray 8 27 ; Tray 8 but we we printed, we still had an issue with the tray calls. However the printer I believe was still looking at this escape sequence as some sort of default tray and not specifically as Tray 5. The original escape seqencences for the new printer that were sent to me were: <Esc>&l20H ---> Tray 1 <Esc>&l21H ---> Tray 2 <Esc>&l22H ---> Tray 3 <Esc>&l23H ---> Tray 4 <Esc>&l24H ---> Extern <Esc>&l25H ---> Tray 5 <Esc>&l26H ---> Tray 6 <Esc>&l27H ---> Tray 7 <Esc>&l28H ---> Tray 8 Do you think this could be what's happening? The engineer suggested it might be because our printer driver can't handle an 8 tray selection but if that were the case would we be seeing any tray call whatsoever from trays 5-8? Thanks Josephine

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View Solution.

You need to distinguish between the following:
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Hi All,
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Please refer following notes:
Dynamically Switching Printer Trays [ID 66402.1]
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Hi,
I have an issue for printing multiple tray. My req is first page nneds to print from TRAY 02 and the second page from Tray 03.
I configured in the smartform PAGE01 - Output options- Resource name - TRY02 and
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Hello,
Is it a frontend printing? Which device type is used?
In recent SAPGUI patches, it is possible to map the tray ids via the
Frontend Options Editor/ tab 'Printer Tray Selection'.
(see KBA 1704243 about how to access the Frontend Options Editor)
Please test the following:
Select the printer model and in "Paper Trays", select "Tray 1",
in the field "SAP ID" enter the value: 1
and,
select "Tray 2", in the field "SAP ID" enter the value: 2
Do the same for Tray 3, 4...
After this, please restart SAPGUI and test the printing.
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When printing to a printer with optional printer tray i see only the standard tray but cannot select any of additional trays. We are using terminal server WIN 2000 SP4 and tarantella 4.1. On the terminal server the optional trays are visible and can be selected, but the option on the tarantella session are not enabled.

depending on the actual printer type you would have to configure the printcap (i believe) with the options for that printer. You can usally find documentation for your printer online and it would describe what codes to use to reference the printers I/O subsystem.

Printer tray selection VS2010

We have the following questions regarding windows printer default tray determining tray to print from:
 
1. When we set m_reportClass.PrintOptions.PaperSource = CrystalDecisions.Shared.PaperSource.FormSource, it defaults back to Auto (we can see that when we debug, it simply ignores the command) - why is that, and which option should we use to get the printer to use PrinterDefaultTray?
 
2. Default Printer impacts rpt. file even though "No Printer" is checked in the Page Setup dialog - so the default printer set on the developer PC opening the Page Setup of a .rpt file (not making a change, just opening) will change the file. Why is that and what change is made?
 
3. We have made a default 'dummy' printer on the developer pc which is used when opening the .rpt file. If a similar printer with the same name does not exist on the PC printing the report, we cannot control the tray that is prints from.
 
Is there a viewer that can show what has been changed inside an .rpt file to better understand what is happening to the file when it is opened in VS2010?
 
We are experiencing an issue with Crystal Reports VS2010 when trying to print reports to a specific tray. We have recently upgraded from .net 1.1 to .net 4.0 and in relation to this we also upgraded the CR version.
 
In the previous version we were able to setup windows printers with a specific default tray and when printing to this windows printer, the default tray of this windows printer was used. We have a range of printers being used in a client windows forms application, so we need to be able to continue letting the windows printer definition determine which tray to use. Preferable we would like to set PaperSource to UsePrinterDefaultTray, but that option does not seem to exist (or we have not found it yet). We have found another solution, but would like to understand why it works so we know that it is a viable solution.
 
The application is based on creating a report using the CrystalDecisions.CrystalReports.Engine.ReportClass. The example below has been shortened for readability:
 
CrystalDecisions.CrystalReports.Engine.ReportClass m_reportClass = new new EKRB007A(); 
// create/get data for report 
// u2026 
m_reportClass.PrintOptions.PaperSize = CrystalDecisions.Shared.PaperSize.PaperA4; 
m_reportClass.FormatEngine.PrintOptions.PaperSize = CrystalDecisions.Shared.PaperSize.PaperA4; 
 
m_reportClass.SetDataSource(this.dataSet); 
 
CrystalDecisions.Shared.PageMargins pm = new CrystalDecisions.Shared.PageMargins( 
 this.getA4InvoicePrinterOriginalHorizontalAlignment(), 
 this.getA4InvoicePrinterOriginalVerticalAlignment(), 
 m_reportClass.PrintOptions.PageMargins.rightMargin, 
 this.getA4InvoicePrinterOriginalVerticalAlignment() ); 
 
m_reportClass.PrintOptions.ApplyPageMargins( pm ); 
 
// The name of the windows printer to use is read from parameters. 
m_reportClass.PrintOptions.PrinterName = this.getA4InvoicePrinterCopy(); // here it will return 'InvoicePrinter' 
 
m_reportClass.PrintToPrinter( 
 1, 
 true, 
 1, 
 m_reportClass.FormatEngine.GetLastPageNumber( new CrystalDecisions.Shared.ReportPageRequestContext())); 
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Developer A, has two printers: printer 'Generic Text' set to default and printer 'InvoicePrinter' (the one to print from as read from the paramter in the above code). The 'Generic Text' is a generic text printer with no trays and the 'InvoicePrinter' is an OKI printer with two trays. 
Developer B, has printer 'InvoicePrinter' set as default. 
Developer C, has two printers: printer 'SalesList' set to default and printer 'InvoicePrinter' 
Developer A sets up printer 'InvoicePrinter' to print in tray 1 (and 'Generic Text' is default printer). Then opens the .rpt file and compiles. If a print is made on the developer PC, it prints to the correct tray. We can change 'InvoicePrinter' to tray 2 and again it prints correctly. However, if the same .dll is deployed on Developer B's PC, and a print is made, it always uses the same tray even though the windows printer is changed (it actually uses the 'InvoicePrinter', but it ignores the tray it is configured to use). The same is the case for Developer C's PC.
 
We have tried to set m_reportClass.PrintOptions.PaperSource = CrystalDecisions.Shared.PaperSource.FormSource and m_reportClass.PrintOptions.PaperSource = CrystalDecisions.Shared.PaperSource.Auto, but it has no impact.
 
If Developer B adds a printer called 'Generic Text' (even though it is not to be used) AND sets this printer to be the default printer, then it works exactly as on Developer A's PC - meaning that the windows printer tray definition of 'InvoicePrinter' is used correctly.
 
Our solution rigth now is to install a 'dummy' printer on all developer PCs and on all client PCs. This printer must be set as default printer on developer PCs so when the Page Setup of any .rpt file is opened (yes, just opening it changes the file), the new file generated will be based on the 'Generic Text' printer. We will then change the default printer on client PCs just before printing to the 'Generic Text' printer and set it back to their 'normal' default afterwards.
 
In my dev team we all agree that this is not the optimal solutions, so any suggestions will be well received.
Edited by: Visual Reporting ApS on Oct 17, 2011 12:08 PM

Use the InProc RAS SDK, not CR SDK. More functional, same licensing.
See the following forum threads:
|Re: Using printReportOptions.BinName, Tray Printing
Re: Printer Tray Selection
Re: Custom Paper Size & Orientation Problem
Re: 8.5 x 5.5 paper size in VS2010 with Basic Crystal report
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An intro to InProc Ras:
[How to Use The RAS SDK .NET With In-Process RAS Server|https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/10b840c0-623f-2b10-03b5-9d1913866b32]
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup
Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

Default print tray keeps reverting to Tray 1, asking for glossy paper on HP P3015

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slseattle wrote:
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Thanks for your help!
slseattle wrote:
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http://support.ricoh.com/bb/html/dr_ut_e/ra/model/mpc281/mpc281en.htm
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How to print to a specific printer tray

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Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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This question was solved.
View Solution.

Usually, you can change the default paper trays through the control panel and through the Embedded Web server (EWS).
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m551 User Guide
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I am an HP employee.
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Hello bobaloo111,
Has the printer always done this?
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

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Dan,
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Printer Tray configuration

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