Printer wont print why

i worked with printer yesterday and it worked today i cannot get it to print i dont understand why

Hello billiejean1,
Welcome to the HP Forums.
I see that you are having some issues with the printer not working.
So I can get a better understanding on the issues, what exactly is happening? Are you seeing any error codes or messages?
Let me know exactly what the issues is and I will be happy to assist you.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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This question was solved.
View Solution.

OK, let's fix this for good. Its a bit tedious, but it should be fixed forever.
First, let's set a static IP address for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway and the first DNS entry. Leave the second blank.
- Click 'Apply'.
Shut down the router and printer, start the router, wait, then start the printer.
Start > Control Panel > Printers (Devices & Printers on Win 7). Delete all instances of the priner.
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1. Make sure the printer is turned on and connected to your network. Verify that you can access the printer's internal web page by browsing to its IP address before continuing. Get its IP from a Network Test printed from the front panel of the printer.
2. Click >> Start >> Control panel >> Printers (or Devices & Printers for Win 7)
3. Click the Add a printer
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5. Select Create a new port and select Standard TCP/IP Port and click Next button.
6. Under Device type, select TCP/IP Device. Under Hostname or IP address, enter the printer's IP address. Click Next.
7. Select Hewlett-Packard from the list of manufacturers and select and select your printer model. Click Next.
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10. You may be asked to share the printer. Choose NO.
11. The Print Test Page box appears. Go ahead and print it.
12. Click Finish.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Message was edited by: Kirby Krieger

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Printer wont print why

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