Printing is randomly cutting out for some users last few days with no known cause

1.  Printers deployed from Server 2008 print server with group policy
2. Seemingly at random, a person will lose the ability to print to the HP printers (all running Universal driver 5.70)
3. Print jobs will enter the print queue, and be immediately deleted. (no errors or recorded events observable)
4. A different user logged into same machine will be able to print.
5. After some (?) time, printing will return to normal.
Been happening for several days now to various people. No obvious system changes or common threads in affected people or systems. I've upgraded to v5.90 of the Uni driver and restarted the server. No additional reports today, but it's randomly occurring.
 Any ideas on what could be causing this would be appreciated. Given all the other goofy problems I've had with this print server over it's life, I am tempted to just flatten it and rebuild from scratch. Or Exorcism.
James A. Helfer | COMPUTER SYSTEMS ADMINISTRATOR WTW ARCHITECTS | PITTSBURGH PA

Hi Jim,
Have we tried to enable the Operational Log in printing?
To enable the Operational Log,  do the following:
1.   Open
Event Viewer
2.   Expand
Application and Services Logs\Microsoft\Windows\PrintService.
3.   Right-click
Operational and choose Enable Log.
Besides, Have you checked this printing troubleshooting article? For the other related logs and debugging tools, please see:
Troubleshooting Windows Server 2012 Printing(Same as in Windows server 2008 R2 environment)
Before we start to rebuild the printer, please take a try with the steps mentioned in the above article.
Best regards
Michael Shao
TechNet Community Support

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