Printing orientation problems cs5

I have a page setup in cs5 as a3 landscape but no matter what i do it always prints out in a rotated view on a3 paper and twists the image so it's cut off. I've tried everything.... gone through every print dialog option in cs4 and cs5 and compared and everything is the same. At present i'm having to make pdfs and print with that so it's a bit time intensive... any ideas out there?

Hi!
Same orientation problem.
But I´m on MacOSX 10.6, InDesign CS5 and the printer is a Xerox DC240/250 with Fiery RIP.
We have got 3 different computers (one of them is on 10.5 with CS5), all have the same problem when printing from InDesign CS5.
Yes, it works to print a PDF, but this is not very effective because we print lots of work with the customer sitting in, and there is oftenly numerous of InDesign files to print at the time. Even if InDesign CS5 has become a monster app when it comes to generate PDFs quick, it´s an extra step then the customer is used to.
I´ve gone through all the steps in this page: http://kb2.adobe.com/cps/499/cpsid_49998.html when it comes to try different apps, restarting, change prefs, and so on. Also tried from all the computers with different accounts.
When you create a portrait A5 or A4 there is no problem what so ever. But if it´s landscape the printer outputs the artwork rotated 90° as if the paper where in the other direction.
The same thing also occurs when generating a PS-file.
Note that CS4 outputs the file correct, with the same driver to the same printer, from the same setup. This would prove that the problem is not with the PPD-file, rather the InDesign CS5. We also tried to output from Photoshop CS5 with the same driver, this works flawlessly.
(Sorry for my bad english, not my main language)
Please, I would be grateful for any input in this case.
Best regards
Henrik

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CS4 Print Orientation Problem

Hello-
I just upgraded to InDesign CS4, and I'm having an issue with the print orientation. I'm running MAC OSX 10.4.11.
When printing from all previous versions of InDesign, the top paper edge in the print dialog box "layout preview" (lower left of box) would always be our "gripper edge" when sending plates. So, when I'd plate a job, anything portrait would print as is, and anything landscape would print 90-degrees clockwise (so the left gripper edge would then be at the top).
Now, when I print in CS4, anything portrait is fine, but landscape jobs seem to want to be rotated 90-degrees counter-clockwise, making the bottom of the preview the gripper edge.
Now, this seems to be fixed by simply choosing the opposite rotation on the Setup screen, but I'd rather fix it "correctly" rather than just putting a band-aid on the problem, and would really prefer to understand what in CS4 has changed. Its also easier to train new personnel to always think of the top as the gripper edge, versus telling them that its the top on portrait jobs, but the bottom on landscape jobs.
FYI -- I copied all of my print presets from CS3. And, just to make sure nothing changed in my RIP, I double-checked that Quark and CS3 are unaffected. I'm thinking that there has to be some new orientation adjustment feature or something of the sort that is counteracting my choices, but I can't seem to figure it out.

Hi there,
Just figured this one out. All you have to do is trash the two preference files:
These are normally hidden files, so you will need to set your system to show them.
They will be found in various places depending on the OS, and the version of InDesign.
InDesign Defaults:
Windows XP: C:\Documents and Settings\<USER>\Application
Data\Adobe\InDesign\<Version #>\<language>\ (Note: Prior to version 6 [CS4] the language
folder is not used).
Windows Vista or Windows 7:
C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language>\ (Note: Prior
to version 6 [CS4] the language folder is not used).
Macintosh: Hard Drive/Users/<USER>/Library/Preferences/Adobe InDesign/<Version
#>/<Language>/(Note: Prior to version 6 [CS4] the language folder is not used).
InDesign SavedData:
Windows XP: C:\Documents and Settings\<USER>\Local Settings\Application
Data\Adobe\InDesign\<Version #>\<Language>\Caches\ (Note: Prior to version 6 [CS4] the
language folder is not used).
Windows Vista or Windows 7: C:\Users\<USER>\AppData\Local\Adobe\InDesign\<Version
#>\<Language>\Caches\ (Note: Prior to version 6 [CS4] the language folder is not used).
Macintosh: Hard Drive/Users/Library/Caches/Adobe InDesign/<Version #>/<Language>/
(Note: Prior to version 6 [CS4] the language folder is not used).

10.8 Printer Orientation Problem (Landscape and Portrait)

I recently upgraded from 10.6 to 10.8 and am using a DS40 Dye Sub printer for event green screen photography. The software is Photokey 5 pro. The printer orientation worked fine with 10.6 providing landscape orientation prints perfectly. With 10.8 I have to select the opposite orientation i.e. select portrait to obtain a correctly printed landscape orientated print and vice versa. I then try to save the orientation, even though it is opposite as a preset so that I don't have to keep changing it for each print, and it won't save. It keep defaulting back to landscape and producing a portrait print.
Any help would be appreciated. Like I said I can live with an opposite orientation work around, however, if it won't save it is very time consuming to have to make the change for each print especially at an event where I am printing 100's of photos.
Thank you!!!
Meyer

Matt,
DNP corporation just released the driver for 10.8. I have been waiting for months. The driver for 10.6 worked fine on my friends mac book unfortunately I had already updated to 10.8 and had to wait for the printer driver release. I have wasted more paper trying every possible configuration both for the printer driver in Photokey 5 pro page setup. Very frustrating when it everything worked fine prior to 10.8. Any thoughts?

Photoshop CS5 Printing Preset Problem

I am trying to print from Photoshop CS5 to a Konica Bizhub c451 printer that uses account tracking and user authentication. But, when attempting to print from photoshop CS5 the printer preset doesn't have the same options (doesn't allow us to put in owner information) as the other CS5 products. For example I am able to print from Illustrator CS5 but not Photoshop CS5. I am also able to print from Photoshop CS3 on the same computer but not CS5. Any ideas?

SomeOne121 wrote:
Any other suggestions?
Get a updated driver that supports application running in 64bit mode, or a new printer with drivers that supports application running in 64bit mode.

Transparency issues when printing from Illustrator CS5

I recently designed a flyer for an event that a group of artists and I are doing as a not-for-profit organization that we started, to help clean up the area and promote the arts.
When I print the file (saved as an AI), the colors are bold, the font is crisp, and everthing overall looks fantastic, apart from this "box" around some of the elements I have created/added to the file.
When being printed from an exported jpeg format, the boxes are not present, but the image overall is of lesser quality (i know it's from being compressed to a jpeg), and the colors are not as bold.
I only have a black & white printer, a Brother MFC-7220. I only found out this issue when my curiousity got the best of me, and printed it to see what it'd look like on paper (8.5"x11") before we sent it off to the print shot. This is when I noticed the problem.
The elements which have this box around them were edited in Photoshop CS 6 (trial), where I had (at least thought), disposed of each elements background, so I could import them into AI as objects, without any background.
The files were edited in PS in new documents with a transparent background, saved as a PSD, then "opened" in Illustrator where I simply copied the object and pasted into the AI file I was working in. I've tried recreating/re-adding the elements from PS back into AI with the same issue.
The image also looks perfect on my screen, no boxes whatsoever. I've tried playing around with printer settings, transparency/raster settings, but the only thing I can get close, is the low-quality jpeg file. This problem also happens when exporting to a PDF, which is what I typically use for my printing format from AI.
Any ideas what's going on here? The pictures linked below show a photo of the AI and the jpeg, and a screencap of my desktop as the AI stands right now. The jpeg export has a few minor changes to it, but are still otherwise the same. The only items that are "supposed" to have this, are the logos for our sponsors in the bottom-left corner.
I'm stumped, nothing is working that I've read about, and I need to get these printed as soon as I can! Any help would be appreciated - please keep in mind I'm a novice when it comes to AI/PS, I know mostly basics.
[url=http://s1286.beta.photobucket.com/user/em0te-apparel/library/AI%20Print%20Issue]PICTURES[/url]

I, too am having the same issue printing from AI CS5. I have edited images in PS CS5 and there is a transparent background. I then placed (File>Place) the PSD files into AI and everything looks good on screen. However, I'm also getting a strange box that appears around my images—though the box itself isn't a solid opaque—it looks more like there's a overprint or screen and so it just shifts the colors behind it. I've tried saving the images as transparent PNGs with the same result. I've also tried playing with my transparency settings in the print dialogue to no avail.
Strangely this is only occurring when I print at 100% size. I came upon this by happenstance when I accidentally printed a copy at 75% and everything was fine. If anyone has any insights, it would be much appreciated. Thanks!

Can't print from PS CS5 (CS5 switches to Preview)

When trying to print a photo in PhotoShop CS5, I select the right printer (Epson Stylus Photo 280), and then "Print." But instead of printing the photo, CS5 switches to Apple's "Preview." I can then print the photo from Preview, but I have never had this problem with PS8. How can I set CS5 so when I want to print a photo it won't switch to another application?
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The reason you are seeing this problem is that you are probably using a device independent profile, such as Adobe RgB foe the printer to fllow when you want the one set for say SP R1900 Premium Glossy if that is the paper you are using.
It is ok to use Adobe RGB for the image profile but when that is assed to the printer driver it has to be then assigned to the paper and devices profile.
Then in the print settings under color matching
Then under print settings
You should now be cooking with gas.
If yu have a different paper go to the manufacturers web site and see if they have a profile for your paper and printer.

How do I change print orientation from landscape to portrait in OS X 10.10.3 with a Epson Workforce printer?

I tried changing the value in print.print.orientation from zero to one; and then from one to zero -- restarting each time. Neither works. I cannot explain how this problem occurred since I had been printing in portrait. When I fo to print in FF the print dialogue box shows a horizontal page with a number one in it. I cannot change this. There is no landscape/portrait choice area to select. I can print in portrait in Word.

Thanks for your reply. The "details" choices that appear are: Options, Appearance, Frames, Page Headers, Page Footers. Next to Options are 2 choices: Print Selection Only which is grayed out and cannot be selected & Ignore Scaling...etc. which can be selected. No where do I see a portrait/landscape orientation choice. Should I reinstall FF?

Print Quality problems

My print quality for Reds & Greens is coming out streaked. The blacks and blues are fine. I use HP ink cartridges anad keep them cleaned and aligned. But on the Alignment page the reds & greens are streaked and cannot be cognized. Could this be a print head problem ?

Hello novemberwolf,
Welcome to the HP Forums.
I see that you are having some printing issues when attempting to print in colour.
Please click on the following link on Fixing Print Quality Problems for the HP Officejet Pro 8600 e-All-in-One Printer Series.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Print quality problems on Fuji Xerox printers when printing from ArchiCAD and/or Preview.

Hello,
We experience major print quality problems when printing directly from Graphisoft's ArchiCAD, Nemetscheks Vectorworks and from Apple's Preview.
Basically we see various artefacts on our printed drawings, e.g. line thicknesses change and hatched patterns / fills are reproduced with patches where the lineweights and clours change completely... which is not acceptable.
This affects the following Fuji Xerox printer models on both 10.6.x and 10.7.x with the latest FJX PPDs:
ApeosPort C5540I
Xerox LF6605 MF
The workarounds for us are to either print PDFs from Adobe Acrobat Reader or via the rather dated Accxess Tools, besides that we prefer at times to print directly from a given Software it is also not always possible to generate a PDF and print it from Acrobat Reader... especially since the latest Adobe Reader update to its print dialogue makes printing from it extremely tedious - in fact we are considering going back to 9.5.2
Obviously, we have approached FJX Tech Support and are awaiting a reply - however we are disappointed that this is happening on relatively new equipment and wonder if anybody else has already found a solution.

The symptoms you mention could be related to the FJX engine and Acrobat is masking this fault. To test, you can create a Postscript file from the print dialog of ArchiCAD or VectorWorks and then download this to the Apeos RIP. If this produces the same result as when using the printer driver from the applications, then it would indicate that the engine is not capable of handling the data being sent to it from these applications.

Print Cartridge Problem: Tricolor - HP Officejet J4680 All In One

I am seriously going to have an anxiety attack. I run a business from home & I HAVE to have a printer. I just spent $50 on new ink cartridges. My printer was working fine for the last week, and then tonight I have this error message:
Print cartridge problem: [Tri Color] . Refer to device documentation to troubleshoot
SO I reset the printer, shut it on and off, cleaned the cartridge and the printer, switched out the new cartridge with the old one ~ same problem. Over and over.
I called HP and they said that since my printer is out of warranty they can't help me unless I purchase a new warranty plan. What horrible customer service. This printer is a product of HP and I should be able to get help regardless of when the warranty expired.
This is so frustrating. If I can't get help, I think I would rather buy a new printer of a different brand instead of paying for a warranty after I just spent 50 bucks on ink. GRRR!

The page here has troubleshooting steps that may resolve your issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Windows 8/8.1: Printer Offline Problems

Windows 8/8.1: Printer Offline Problems
Are you getting an error that your network or wireless printer is offline when you try to print?
When you print to your network printer, does it fail, and when you check the printer status it says Offline?
Do you have problems printing to your wireless printer after your PC has been asleep?
If you answered YES to any of the above questions, then you have a problem with your network printer being offline. After some investigation into this problem, we recommend updating windows. Run Windows update to check that your version of Windows 8 is up to date.
There are a few windows updates that may help with this problem
1) Install this Microsoft patch to make sure this private-public-private network issue does not reoccur. It is part of the April 2014 Windows Update package for Windows 8.1 and Server2012 R2 (http://support.microsoft.com/kb/2919355).
2) Install this Microsoft patch for the WSD service. http://support.microsoft.com/kb/3000461
If this does not help, then please follow the steps list below which will give you a Workaround that may help with this problem.
Assign the printer a static IP address
An IP address is an Internet network address that the computer can use to communicate with the printer. Enter a static IP address to make sure that the wireless connection remains stable. Follow these steps to assign the printer a static IP address.
Get the printer IP address.
Press the Wireless button on the printer control panel to view the network settings.
Access the Network menu on the printer control panel.
Print a Network Configuration Page or Wireless Test Report page.
Once you have the printer's IP address, open a new web browser window or tab.
Type the IP address in your web browser's address bar, and then press Enter.
Make sure that you type the IP address into the browser's address box. If you type it into a tool bar search box, the EWS will not open.
If the message 'There is a problem with this website's security certificate' appears in the web browser when you try to open the embedded web server (EWS), or when you navigate within the EWS, click ' Continue to this website (not recommended)'.
note:
Choosing 'Continue to this website (not recommended)' will not harm your computer while you navigate within the EWS for your printer. If you encounter this error outside of your printer's EWS, your computer could be at risk.
If the browser fails to open the EWS after you click 'Continue to this website (not recommended)', refresh the browser window.
The Embedded Web Server (EWS) for the printer opens and confirms that the printer is on the same network as the computer.
In the EWS, click the Network tab.
In the Wireless section, click the Network Address (IP) or IPv6 configuration, depending on your network setup.
Click Manual IP, and then click Suggest a Manual IP Address. A manual IP address, Subnet Mask, and Default Gateway displays.
After the manual IP address populates, click Manual DNS Server.
note:
Keep a record of the manual IP address for reference.
On the Network Configuration Page you printed earlier, locate the DNS Server addresses, type the DNS addresses in the Manual Preferred DNS Server and Manual Alternate DNS Server fields, and then click Apply.
If the DNS addresses are not listed on the Network Configuration Page, or if you have trouble accessing the network or Internet with the original DNS addresses, use one of the following methods to obtain DNS addresses.
Method one: Use publicly available DNS server addresses
Configure the printer using publicly available DNS server addresses. To find available DNS server addresses, search online for 'public DNS servers'.
After you find public DNS server addresses, type the addresses in the Manual Preferred DNS Server and Manual Alternate DNS Server fields, and then click Apply.
Method two: Get the network DNS information via your computer
Select your operating system, and then use the following directions to obtain the DNS server addresses.
Right-click the Start button () or the lower left corner of the screen, click Run, type cmd, and then press Enter.
When the command window opens, type ipconfig /all, and then press Enter. Information about the computer's network displays.
Scroll to and locate the DNS Server addresses.
In the EWS, type the DNS addresses in the Manual Preferred DNS Server and Manual Alternate DNS Server fields, and then click Apply.
Print a test page to make sure that the printer's IP address is the same as you assigned.
Right-click the Start button () or the lower left corner of the screen, click Search, type HP and click your printer in the results. Click Utilities, and then click Update IP address to update the address in the software.
Adding a Wireless Network Printer using Control Panel
Go to Control Panel and choose Devices and Printers
Click on Add Printer
The PC will search the local network and display the network printers.
Choose the printer and select Next
The system will then try and auto select a compatible driver
Select the current driver and Click Next
The system will then ask for a name for the printer. The user can change the name and then click Next
The User can then choose to share the printer
The user can select to make this new printer the default and then click Finish.
The new printer is now setup but this printer may be using the In OS driver (Class) rather than the HP Full Function driver.
To change the printer to use the HP Full Function driver follow the following instructions. I would recommend changing the driver to the HP Full Function driver as the User can then use features such as Custom paper sizes.
Go back into Control Panel and choose devices and Printers, right click on the newly created printer and choose Printer Properties
Choose the Advanced Tab
Click on the driver section drop down and choose the Driver for the printer that does not have the words Class driver after it.
Click apply and then OK and the driver will be changed to the HP Full Function driver for the printer.
The user should try this configuration and see if they still experience problems.
Please Note:
DO NOT Remove the Original Printer Icon from Devices and Printers as the HP Printer Assistant will stop working.
JonW
I work for HP

I have the printer offline problem. It started when I ran out of toner. I have now installed a new toner cartridge.
Your solution does not help me because I have tried to install Win8.1 and it failed.
I would just reinstall my printer but I have a long list of items in my print queque and I don't want to lose them.
Is there another solution?
Or is there a way I can save the print queue?
Mike

Windows 7 - HP Laserjet 8500 print driver problem

I have tried everything imaginable to correct this HP 8500n print driver problem with no success, please help!
I cannot correct or get rid of a reoccurring “Incompatible Print Settings” error dialog box message that repeatedly states that “There are one or more conflicting settings. One of the settings is: Output Bin: Mailbox 1, Accessory Output Bin: Not Installed”. The radio button options are “Restore my previous settings or Keep this setting, and I will change it later”. This same dialog message repeats 13 times for all the other various conflicts each time you click on printer properties to change to 2 sided printing or any other printer settings. This printer does not have any of these features attached or set into it.
I am a volunteer that manages a number of computers on our small church LAN, 2 computers operating on MS XP-SP3, 2 on MS Windows 7 Home Premium and my 2 problem computers that came pre-installed with Vista Home Premium of which I have performed an HP OEM upgrade to Window 7.
I have isolated this print driver problem to the Vista operating system and even when computers are upgraded to Windows 7 does not correct this driver error. I have also tried every possible print driver variant of the HP 8500, HP8550, PCL, PS to include the Microsoft versus HP versions with no success. In each case I get this error yet neither of the XP computers or the computers that had Windows 7 as a original operating system have no problems with their print drivers for this printer.
Yes, I have repeatedly searched and upgraded the operating system and print drivers. In desperation I have even tried to find the correctly behaving Windows 7 print driver and transfer it to these Vista upgraded to Windows 7 machines. However I could not isolate the driver location.
The only thing I can conclude is that this errant HP print driver was resident within Vista and remains resident even after a HP OEM Windows 7 upgrade. Additionally, all of these computers are configured to access this printer via its static IP address on the network. The XP computers are 32 bit, all of the Vista upgraded to Win 7 and OEM Win 7 computers are 64 bit machines all with respective OS.
Can anyone please help me correct this problem?

Hi,
Unfortunately I can't see your uploaded image yet as it is awaiting approval from HP.
From what I can see you are correct that HP does supply drivers for this printer and that the drivers for your printer are already included with Windows 7. On the machines affected, try the procedure below to see if it helps at all
Next download revo uninstaller on the link below and install it.
http://www.revouninstaller.com/download-freeware-version.php
Disconnect the printer from the PC.
Run Revo and see if it finds any HP Printer Software installed. If it does, right click the software icon and select uninstall. During the process you may be asked to delete registry entries. If you are, just select all and click delete. Do the same for any left over files and folders. Once completed, reboot the PC.
Re-connect your printer to the PC and follow the guide below.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?&objectID=c02536257
If this helps you will need to repeat the process on each of the affected machines.
Best wishes,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Officejet Pro L7590 Print Quality Problems - Black/Yellow Printhead

Officejt Pro L7590 All-In-One
Running on Windows 7 64 bit, USB connected to computer
Approx 2.5 yrs old; has printed 30,000 pages.
Issue: Black/Yellow printhead replaced about 500-1000 pages ago; new unit only tested as "Fair" in diagnostics, even though it was fresh outta the box. Print Quality good.
About two weeks ago, printer refused to print, flashing ambler "!", etc., error message regarding black/yellow printhead.
Ordered replacement ($71 again -- ouch! Whole printer only cost $199 30 months ago).Again, new unit only "fair" in diagnostic (original Cyan/Magenta printhead still reads as "good").
New printhead required much cleaning and aligning, and now prints with large gaps on a regular basis down the page. Talked to tech guy @ Staples where i bought it; his only "helpful" suggestion was that most people just toss the printers the first time the printheads go bad.
Print heads are separately warranted.
My questions:
(1) What else is there that's screwing up my print quality,a nd is it fixable?
(2) Can i get my $ back on the two printheads that didn't fix the printer's problems?

I've included a link below to help you troubleshoot rpint quality issues...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu03037&tmp_task=solveCategory&lc=en&dlc=en&cc=...
This document provides some system settings that may help fix the issue.
Dave M.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution.
I am an HP employee.

Printing quality problem with Photosmart D110

The printing quality is very bad after we changed the catridge. The printer keeps saying that there is catridge jam. But after I followed the steps by the printer, the problem is still unsolved. What is the possible reason and how could I solve it?

Hello RussellYang.
Welcome to the HP Forums! I understand your concerns with your Photosmart D110A. Does this issue occur from multiple program(s) or just one program?
Please follow this entire HP document on Continuous Pages of Strange or Garbled Characters Print in Windows.
What is your operating system on your computer? Click here to find out: Windows.
Have you tried using a different USB cord, to verify if the issue still occurs?
Please inform me your troubleshooting steps.
I worked on behalf of HP.

Can't set "printer manages colors" - CS5,Windows 7 64 bits

When printing, if I select "Printer manages colors", and then go to the print settings ==> when exiting the print settings, Photoshop CS5 waits 1 or 2 seconds, and reverts to "Photoshop manages colors".
This happens with all the printers connected to this 64 bits Windows7 machine : Epson Stylus Pro 3880, HP Photosmart 9180, and a small HP all-in-one.
Windows, Photoshop, and the drivers are all up to date and fully patched.
I am at my wits end to understand why this is happening.

I am sorry I can not help, but I will wish you a speedy fix. You could waste hundreds of dollars worth of ink by making duff prints with a 3880. The Luminous Landscape suggests US$500 for a full set of cartridges!
[EDIT] I feel kind of bad about not saying anything construcive, so I'll add that one of the best printer info sites I know of is Vincent Oliver's www.photo-i.co.uk/
It's a pitty Noel doesn't post anymore - he was the man for this sort of thing.

Printing orientation problems cs5

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