Printing Problem in PDF format

Question

HI,
Apps - 11.5.10.2
DB-10.0.2.0.4
OS RHEL 4.6
Configure printer in OS level
a.     Download the cups software & Install it.
b.     Download the printer driver (PPD file) & copy it to /usr/share/cups/model/.
c.     /etc/init.d/cups restart
d.     Open browser- localhost:631
e.     Configure the printer.
Test the print is Coming or not from OS level.
     Lp -<filename>
Modify pasta_pdf.cfg for PDF printing
Check PDF package is available
Restart Concurrent Processing Server after changes
     Register the printer with Oracle Applications
a.     Login with System Administrator Responsibility
b.     Navigation: System Administrator - Install – Printer
c.     select type accordingly else select PASTA Universal Printer
We need to Register Printer with the same name which has been derived at the Linux Box Level.
Navigation: System Administrator-Install-Printer-Driver
We need to register printer in following steps: Driver -> Styles->Types -> Register
In order to make use of PDF Printing Directly from a Concurrent Program we need to have
PASTA_PDF Driver existing in the Oracle Applications.
Navigation: System Administrator -> Install -> Printer -> Driver
Driver Name : PASTA_PDF
User Driver : Pasta PDF Driver
Description : Pasta driver to print pdf converted to PostScript by 3rd party utility
Driver Method : Program
Driver Method Parameters : Spool File
Program Name : FNDPSTAX
Arguments:
pn$PROFILES$.PRINTER-f$PROFILES$.FILENAME–c$PROFILES$.CONC_COPIES-Fpasta_pdf.cfg
We need to check whether PDF Publisher is exists or not.
Navigation: System Administrator -> Install ->Printer -> Style
Check that for the type PASTA Universal Printer Type – PDF Publisher & PASTA_PDF are present.
Defining and Assigning the Printer at Concurrent Program Level
Am able to get PDF format print for Standard Report like ACT USERS etc..
For Custom report am facing Error
sh: pdftops: command not found
Pasta: Error: Preprocess failed. Command=pdftops /testAPP/testcomn/admin/out/TEST_rofdbs3/o417217.out /testAPP/testcomn/temp/pasta8982_0.tmp
Pasta: Error: Preprocess or Print command failed!!!
APP-FND-00500: AFPPRN received a return code of failure from routine FDUPRN. Program exited with status 1
Cause: AFPPRN received a return code of failure from the OSD routine FDUPRN. Program exited with status 1.
Action: Review your concurrent request log file for more detailed information.
Thanks
KSV.DBA
Edited by: KSV.DBA on Dec 6, 2010 11:35 PM

Answer 1

Hi;
Please check below notes:
APP-FND-00500 and lp:Destination Non-Existent [ID 248071.1]
APP-FND-00500 "Oracle Apps Printing Completed With Warning. No Output To Printer" [ID 759089.1]
APP-00500 Or APP-FND-00500 Error When Printing A Report [ID 1018291.102]
APP-FND-00500: AFPPRN ... An Error Occurred In Getting Printer Driver Information [ID 867965.1]
ARDLGP errors with APP-FND-00500: AFPPRN received a return code of failure from routine FDUPRN [ID 1124476.1]
Error: APP-FND-00500 XML Report Output is not Printed when Used in Request Set with 'Print Together' Option [ID 801419.1]
Regard
Helios