Problem Connecting my New Airport Express (AE)

Require Help,
I have recently moved from PC to Mac and love it however, i am facing my first hurdle. I bought AE couple of days back to play music remotely and since then i am trying my best to connect / configure with my Mac...but, no luck. I have reset the AE again and again but no luck.
When i double click on Airport Utility and message says"Airport Utility was unable to find any Apple Wireless Devices"
I might be doing something wrong???? can someone help me PLEASE....
Thank You
Message was edited by: MacTags

MacTags wrote:
Require Help,
I have recently moved from PC to Mac and love it however, i am facing my first hurdle. I bought AE couple of days back to play music remotely and since then i am trying my best to connect / configure with my Mac...but, no luck. I have reset the AE again and again but no luck.
When i double click on Airport Utility and message says"Airport Utility was unable to find any Apple Wireless Devices"
I might be doing something wrong???? can someone help me PLEASE....
welcome to the discussion area, MacTags !
congrats on making the move to the bright side of computing
your airport utility (AU) does not see your airport express (AX) yet because by default your airport express (AX) has created a separate network when you plug it in. i suggest you do this:
unplug it first. re-plug it and click on the airport icon in your menu bar. you should see something like Apple network bj1234567 or similar (it may take a little while for it to show up). in order to set up the AX you will have to temporarily join its network ! you will get a message asking +do you really want to switch networks ?+ and you do want to do that.
now you should see the AX in AU. click on the icon of the AX once to highlight it and click continue. follow onscreen instruction and, when prompted, choose to join an existing network and enter the required information for your network.
any help ?

Similar Messages

Buzzing sound when connecting my new airport express to bose system

I recently purchased the new Airport express with the purpose of streaming my music from itunes to my bose system. As soon as I connect my stereo to the Airport express a loud buzzin sound comes out even if the stereo volume is low.
I've tried the same cable plugged straight from the stereo to my ipad or laptop and this buzzing sound is not there at all. This only happens when I connect the stereo to the new Airport express.
Please help, before I have no option but to return it.
The device firmware is up to date.

Temporarily, plug a pair of headphones into the audio jack on the AirPort Express and test to see if you still hear the buzzing.
If no, then the Express is operating correctly. The issue is somewhere else....either an intermittent connection in your audio cable, or the jack on the Bose system is defective.
If you still hear the buzzing when you test the AirPort Express with a pair of headphones, the Express is defective and will need to be returned.

Problems connecting a second airport express to a stereo

Since I moved to 10.5 i lost my connection to an airport express which I had connected to a stereo.
I have an airport express base station which is working. How do I connect to the xpress at the stereo?

You need to set your main base station (the one connected to cable or DSL modem) up for WDS first otherwise there's nothing to search for when you set your remote and relay stations.
Make sure you have your base stations named so you can tell which one you are working with. I would unplug the second one when you set the first to help avoid this possible confusion.
Go to the WDS tab in Airport Admin Utility and turn on WDS. Set the base station as being the "main base station."
If you have your main base station working already this should be about all you need to set.
For the second base station, you should Turn on WDS but set it as a remote. Relay is only necessary if you want to "chain" stations together to reach more distant areas.
Click network tab and turn off distribute IP addresses if it is turned on. You do not need this as the main base station will take care of this. It should be turned on for the main station, but already is if it is working.
On the internet tab, you can leave configure using DHCP on, but you do have the option to set the addresses manually. I would recommend using DHCP until you are more familiar with how to set this.

Unable to Connect Using New AirPort Express 802.11n

My mom purchased an AirPort Express 802.11n wireless router (AX) and I, as the designated "technology guru", was tasked with setting it up. Unfortunately, I am having problems out of the box.
When I connect it to the wall, it is found by AirPort Utility, but when I try to set it up, it is unable to connect to the wireless network. ("An error occurred joining the selected wireless network." "An error occurred, close the configuration window and try again.") This is annoying because I have an older AX and it was true to the "it just works" Apple mantra. It is also annoying because the error message has a comma splice.
Feeling pretty proud of my "technology guru" title, I come here to see what I could be doing wrong. I try connecting the computer directly to the router via ethernet cable. With this, I am able to setup my wireless network. I am still not able to connect to it. Additionally, once the AX has been configured, the AirPort Utility can't find it.
I tried updating firmware to 7.5.2. I've tried downgrading to 7.3.2. I've tried hard resets, soft resets. Every tip I could find I have tried. Please help. My self-confidence is wearing out.
Is it time for a call to Apple or a visit to the Apple Store?

Are you trying to configure the Express to "join" the wireless network?
If yes, the message you are receiving is likely an indication that you do not have the correct security settings selected for the Express. Unless the security settings between the wireless router and Express match up exactly, the Express will display the error that "an error occurred, etc".
The easiest way to confirm if you have this problem is temporarily set the main wireless router to "no security" and try to connect the Express that way. If you can connect, then you know that it is a security issue.
Please tell us the exact setting for security that the wireless router there is using and we'll try to give you some more ideas.
The Express will connect. It's just a matter of finding the right settings.
Message was edited by: Bob Timmons

I just connected a new airport express to my stereo but the itunes on my desktop mac isn't version 4.6 and every attempt to download the newer version only ends up downloading 4.1. How do i get my desktop itunes to play through airport express?

Why doesn't my airport express work with itunes 4.1 and why can't I update the version I have to 4.6? Each time I find a site with 4.6 and click download it downloads as the earleir 4.1 version and not the newer one.

You are asking several different questions. If you need to store your photos, music, and movies on an external volume, you certainly can. Any externally connected hard disk drive will work, connected either directly to your Mac or to your Time Capsule as a shared volume.
You should not rely upon using that as a backup device though. Although you certainly may use it for both purposes, it is a better idea to have dedicated backup devices for a variety of reasons not limited to redundancy. You would not want to simultaneously lose all your pictures as well as your backup. If they are all on the same device, that could happen. Furthermore, a backup cannot back up the volume on which it is running.
As for adding an Extreme or Express, using its LAN port for your iMac, and then enable Internet sharing so you can effectively use the iMac as a "hotspot", you can do that too, but I am unclear on what benefit you believe this arrangement would convey for you.
An Extreme's Guest network is separate from its Main network; that is the reason for having it.

Diffilcuty being able to connect to new Airport Express router

I recently purchased a new apple express router, unfortunatley when I disconnect the existing router, which happens to be a Linksys, I am unable to connect. If I re-connect to the Linksys, the connection takes place. Additionally, once I plug inthe charger, the light turns green for 2 seconds and then starts to blink. Any suggestions
I have researched all of my connections and they are functioning

Hello there Shirley,
Here is an article outlining what the blinking Amber light could be called Wi-Fi base station: Understanding and resolving a blinking amber status light found here: http://support.apple.com/kb/TS1589.
Resolution
Here are some of the more common reasons that the status light may blink amber:
The Wi-Fi base station has not yet been configured because it is new.
The Wi-Fi base station has been reset.
A new firmware update is available for the Wi-Fi base station.
No IP address is available for the Wi-Fi base station.
A Wi-Fi base station in Extended Mode is out-of-network Wi-Fi range of a primary Wi-Fi base station.
The WAN Ethernet cable is unplugged from the Wi-Fi base station.
The Wi-Fi base station lacks a path to the Internet (or local router).
Internet access may be temporarily unavailable from your Internet Service Provider (ISP).
Your Time Capsule has detected that the internal hard drive has reported a SMART error, and is failing (This requires firmware 7.5.2, and AirPort Utility 5.5.2).
A persistent, blinking, amber status light indicates that your Wi-Fi base station may require your attention.
How to resolve a blinking amber status light alert
Launch AirPort Utility to determine why your Wi-Fi base station status light is blinking amber.  Apple recommends that you use AirPort Utility 5.5.2 for Mac, AirPort Utility 5.5.2 for Windows, or a newer version of AirPort Utility if one is available.
AirPort Utility 5.2 or later opens automatically if your Wi-Fi base station requires your attention. You may also choose to launch AirPort Utility at any time.  Do not use any version of AirPort Utility earlier than 5.0.
In Mac OS X, AirPort Utility is located in the Applications > Utilities folder.
In Microsoft Windows, AirPort Utility can be located by clicking Start > All Programs > AirPort.
Note: You may also locate and download the latest Wi-Fi base station firmware and software by clicking here.
In the AirPort Utility window, locate your Wi-Fi base station and double-click on it to open the Summary window. Note: If you have more than one Wi-Fi base station, double-click on the icon for the Wi-Fi base station that has the amber circle next to it.
When the Summary window appears, double-click the amber circle to the right of Wi-Fi base station Status to open the Status window.
The Status window lists any conditions that require your attention. Respond to each item until there are no more items listed.
Important: You must reset the Wi-Fi base station using the reset switch to re-enable checking for the conditions you ignored.
Eliminating the blinking, amber status light may require making changes to a specific setting, or putting a checkmark in the "Ignore" checkbox beside any option you don't wish to change. A checkmark simply tells the AirPort that you are aware of the issue and you have chosen to ignore it. For example, you may wish to leave your AirPort open without a password so that anyone can join your wireless network.
Click Update to apply your changes (the Wi-Fi base station will restart).
After the Wi-Fi base station has restarted, the status light should be green and not blinking. If the status light stays amber in color and blinks after the Wi-Fi base station restarts, you may repeat the steps above.
All the very best,
Sterling

Strange and Serious Problem With My New Airport Express

I've Just replaced my airport express after my old one died a few weeks ago. When I plug the airport in and connect ethernet it works straight away, no problem. There's a yellow light flashing, and the Airport Utility software is prompting me to set it up with a name and password.
I've done all of this before with previous airports, always easy, always worked.
For this one though, as soon as i name the base station or network, or add a password, after restarting the airport I get a full wireless connection but no internet, email or anything actually working (shows up as a full wireless connection on my i phone too which won't do anything). There was a firmware update the day after i got it this week which also installed, but still the same thing.
If i reset the airport in the utility software all works fine again. but, no password and a flashing yellow airport light.

I've tried again... I really can't understand what should be a very simple procedure just isn't working.
Setup name and password, restart, full signal, no internet connection but a green light on the airport. Restore default settings in airport utility, yellow flashing light, full internet, but no password...

Problems with brand new AirPort Express

I have had some issues with a new AirPort Utility. Here's the timeline of what I did/what happened:
- Plugged in APE
- Istalled AP Utility on Win7 machine & updated to latest version.
- Found APE wirelessly ok. Also connected RJ45 cable, and found it that way.
- Went through set up, and entered details of home network to try to get APE to connect to it. Seemed to go ok, but needed to restart the APE to complete.
- On APE restart, could no longer find it over LAN or Wireless.
- Also, couldn't restore my original network connection on Win7 machine.
I have now hit rest button on APE, I have done system restore on Win7 machine, I have power-cycled my router, and I have tried to repeat entire set up process using an XP Pro machine. All to no joy. Still can not see APE (from either machine, LAN or wireless) and still can not connect Win7 machine to home network (fine connection via XP machine, iPad and other devices, etc.)
Can someone help?

Ok, let's double-check your WDS setup ...
Set up a Wireless Distribution System (WDS)
(Note: To facilitate the WDS set up, place the base stations in near proximity of each other during the initial configuration phase. Be sure to jot down the AirPort ID MAC addresses for each of the base station that will be used in the WDS.)
Main Base Station Setup - AEBS
Either connect to the AirPort Extreme Base Station's (AEBS) wireless network, or, temporarily, connect directly (using an Ethernet cable) to the LAN port of the AEBS, and then, use the AirPort Admin Utility (located in /Applications/Utilities), in manual mode, to make the following settings.
WDS Tab
o Enable this base station as a WDS: main base station (checked)
o Allow wireless clients on this base station (optional)
o Click "+" to add the Remote base station.
o Select the AX.
o AirPort ID: <verify that this is the correct wireless MAC address for AX>
o Auto configure as a WDS remote base station (checked)
o Click "OK."
o Verify that the AX has been added to the list.
o Click "Update."
o Allow wireless clients on this base station (checked)
o New network name: <verify that this is the same as the network name for the AEBS>
o TCP/IP: Configure using DHCP
o Base Station Password: <the AX base station's password>
o Confirm: <same as previous step>
o Click "OK."

I'm having a problem with the new Airport Express I purchased. My printer (Canon MG5220) is recognized over this new network by my laptop, iPad, and iPhone wirelessly, but several Apple products (Pages, Photos most importantly) can't seem to "see" my Pro

You've been misled by poor field labeling on this forum into typing your complete message into the field intended for the subject. In the future just type a short summary of your post into that field and type the whole message into the field below that.
Perhaps it was cut off as being too long, but the description of your problem was cut off at "can't seem to 'see' my Pro". Please clarify what you mean by that.

I just upgraded to ITunes version 10.6.0.40 and now I am having trouble connecting to my Airport Express. I get error message 15000. I am connecting with an ethernet cable so it is not a wireless problem. Any ideas?

I just upgraded to iTunes version 10.6.0.40 and now I am having problems connecting to my Airport Express and I get an error message 15000. Does anyone know what that means? I am using an ethernet cable so it is not a wireless problem. Trying to find out if this is realated to the iTunes upgrade. Any ideas out there?

Sure...
See this Apple article for a Hard reset of a Factory reset.
http://support.apple.com/kb/HT3728

Issues Connecting to internet with new Airport Express

Running a Macbook pro 15" - 10.4.11
I just bought a brand new Airport Express a few days ago. I just recently got my internet service through Comcast restored and am eager to get a wireless network up so I can play Xbox Live again.
So issue is this: I plug the ethernet cable from the Cable modem into the airport, the light goes green. The computer is registering a strong signal, Network preferences says Airport is connected to my network. However, Safari keeps saying its not connected to the internet. When i run system diagnostics, I get a green light on Airport, Network settings, system settings, and ISP. But the light on Internet and Server stay red, and Diagnostics says it can't fix the problem and I need to contact my ISP. Comcast said they couldn't help, my connection was fine and they even refreshed it to no avail. When I plug my Ethernet cable directly into my Macbook pro, I get on the 'net no problem. I'm dumbfounded.
I'd appreciate any sage wisdom offered. Thanks!
p.s: Also, when I run a connection test on Xbox 360, it picks up my network, connects quickly, ISP confirms, but ultimately fails at DNS Server. Hmm.

bl4ckr4bbit, Welcome to the discussion area!
Most cable modems require that you power them off when you switch the Ethernet connection from one device to another. Until you reset the modem it will not communicate with the new device. When the modem is powered on it detects the new device and starts talking to it.
Some cable modems have a reset button on the back for this reset.
Some cable modems have a small internal battery which must be removed for this reset to occur.
Sometimes the cable modems must be unplugged several hours or even overnight to allow equipment back at the ISP to reset.
Did you power off the cable modem when switching the Ethernet connection?

New time capsule+new airport express=daily dropped connections

I have a new 2 TB Time Capsule and a new Airport Express that I puchased to update my old set-up of an Airport Express and Airport Extreme.
I have the TC set-up as the primary base station in the back of the house and the airport express set-up to extend the network in the front of the house. I was getting constant disconnects up front for the first several days so I finally exchanged the new AX for another one thinking maybe the first one was faulty. I reset the TC back to factory defaults for good measure and re-set up my network the same way with the new AX.
Two days with no disconnects, thought it was fixed, and then it started again...no joy. Not as often as with the first AX, but still it happens 2-3 times a day and always up in the front of the house while we're on our MacBook Pro or MacBook Air. When this happens both the AX and the TC have green lights and full bars of connectivity show in the menu bar, but yet no internet access. The only way to reconnect is to restart the AX. I have noticed too, that when this happens, the Airport Utility does not show the TC at all...even though it's light is fully green and it should be there, it just shows the AX until I restart and then both show up again.
I've tried changing the channel from automatic to a specific channel but this really doesn't change things much. Now I'm starting to wonder if something is awry with the TC. I've also noticed that it sometimes fails to back up because it can't find a connection to my iMac which is right next to it in the back of the house.
So far this upgrade has been more of a downgrade. Any help would be greatly appreciated!

Just an update and still seeking some advice for this situation...anybody?
I tried re-setting both TC and AX to factory settings and re-configuring. Still get at least 3-4 dropped connections up front on a daily basis; however, TC has been connecting successfully and backing up my iMac, so at least that seems to be ok.
Still the same situation with the TC not showing up in Airport Utility every time the network connection drops happen...just the AX is seen until I finally have to restart the AX and then both can be viewed in Airport Utility and the internet connection is restored. Sometimes I can restore connection by simply toggling my airport access on and off in the menu bar of my MacBook Pro, but more often then not, I have to restart the AX itself to get back online.
Is it possible that this could be an issue with the TC? Somehow it might be dropping the connection to the AX? I can still exchange it for another if this may be the case. I'm already on my second AX thinking that the Express was the problem initially.
So far, nothing seems to help the situation. About the only thing that I haven't done is configure the AX to just join the network rather than extend it...but that would be defeating the purpose of why I bought it in the first place (to stream iTunes and extend network).
I never had issues with my old set-up, but then I had it configured as a WDS because I didn't have the option to "extend" the network as it was an older AX and Airport Express.

MacBook Pro loses wifi connection upon wake since I bought a new AirPort Express

Hi. I've been using Apple devices and computers since february 2008 and had no problems until now. I currently own an early 2011 13" MacBook Pro and a PC running Windows 7 and Ubuntu 12.10. Until early February, I used a 2nd gen AirPort Extreme to connect to wifi upstairs, being connected via Ethernet to my ISP's modem located downstairs which provides a weak wifi signal (of course my ISP says it's impossible since their modem is the best on the market), not even compatible with Apple's wifi systems (all other French ISPs modems are compatible with it), that's why I had to get a 30 ft ethernet cable running down the stairs. My connection was lost everytime I went upstairs/downstairs so I bought a new Airport Express to replace my ISP's modem wifi signal and I'm using my AirPort Extreme to extend the wifi network upstairs. Now all my devices and computers have a strong wifi signal anywhere in my house with only one downside: My MacBook Pro (and only it) loses the wifi connection upon wake after sleep and I have to disconnect/reconnect it manually. I didn't bother installing Windows on it as I removed the Superdrive to setup a DIY Fusion Drive a few months ago so I can no longer boot optical medias and I can't know if it's a hardware or software problem. Again, everything was working all right on it until I changed my Wifi network configuration a month ago when I bought my Airport Express.
Can anyone help me ?
Thanks in advance.

Well this isn't making sence.
What is the model # on your extreme?

ITunes can't connect to my new Airport Express even when light is green and see it with Airport utility. Please help!

Hi,
I'm using iTunes with my iMac and like listen the my music collection in my Hi-Fi which is 20 m far from the Mac. Because of the distance in my flat and other obstacles I'm using a power line. I installed the Airport Express through the Utility and no problems: Airport light is green and configured. iTunes air see it but it can't connect to it.
I made several resets, plugged and unplugged the power and no change, but Airport light is always green, see it in iTunes and the Utility.
This is driving my crazy!
Any ideas ?
Thanks

Hi Jim,
Thanks for reacting to my question.
Yes, I did reboot the router, unplugged and replugged the Airport Express with ro result .... iTunes cannot connect to the Airport Express. I'm using power line to carry Ethernet because between my Mac and AE there are about 20 meters, but problems started since I updated AE version to version 3 ...
It is also non sense because the Utility sees it and then suddenly disappears ! but light remians green ...
I think there might be something wrong with the new firmware versions ...
Carlos

Lots of existing threads, but no consistent answer - what settings need to be applied to the 2012 (new) Airport Express for it to work at hotels with an ethernet only connection? Any answers specific to Japan would be helpful.

Lots of existing threads, but no consistent answer - what settings need to be applied to the 2012 (new) Airport Express for it to work at hotels with an ethernet only connection? Any answers specific to Japan would be helpful. I would prefer not to take my old Dell laptop and just be able to use my Ipad 2 via the wireless connection that the Airport Express creates. However, I can configure the Airport Express at home prior to leaving if that is the best thing to do.

I have a very similar problem with my AE! My MacBook, MacBook Pro & iPod Touch (1st Generation) all get a GREAT signal from our AE. BUT, our iPod Touch (2nd Generation) and new iPad (WiFi) get terrible signal strength unless we're right next to the AE!! Tech support at Apple is of no help! I'm ready to sell them all! This all started when we got the last OS update for iPod Touch/iPhone/iPad. So it must be a software issue not a hardware one..
Any ideas?

Problem Connecting my New Airport Express (AE)

Similar Messages

Maybe you are looking for