Problem handling special characters while generating pdf

I have special char stored in DB when user pasted that on the screen. i will read and make the DOM and add as attribute. when i apply xslt transformer and send it to driver(FOP) . it gives following error.
FOPException; invliad character &#11 in xml.
i tried couple things:
1.just created DOM with special character in it and using streamsource i ouputted into flat file. it converted special char into &#11 this is not valid value in XML
2. i set outputformat to utf-8 & iso too it doesnt help(i gues i i have some way to set input file encoding it would help)
Thanks for your help in advance

my part of JPD file from where i am calling db method which query the records.
* @jpd:process process::
* <process name="loadContacts">
* <clientRequest name="Subscription" method="subscription"/>
* <perform name="Perform" method="CacheRecordType"/>
* <block name="Group">
* <onException name="OnException">
* <perform name="Perform" method="perform1"/>
* </onException>
* <doWhile name="Do While" condition="exprFunction0($rowsProcessed)">
* <perform name="Perform" method="perform"/>
* </doWhile>
* </block>
* </process>::
* @jpd:xquery prologue::
* define function exprFunction0(xs:int $rowsProcessed) returns xs:boolean {
* ($rowsProcessed <= 50) and
* ($rowsProcessed != 0)
public void perform() throws Exception
LoginResult loginResult=null;
String sforceId="";
SvcControl.ContactData[] contactData = null;
log.debug("Started Load Contact process=");
try{
log.debug("Started Load Contact process="+ SvcControl.getContactData().toString());
contactData = SvcControl.getContactData();
log.debug("Started Load Contact process="+ contactData.toString());
}catch(Exception e){
log.error("Caught exception:"+e.getMessage());
return;
if(contactData!=null){
Edited by: Pannar on Dec 4, 2008 10:45 PM

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    /Sigiswald

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