Problem in email sending from scenario

Hi All,
I have created a scenario in ACC to send email after 5 min when a user registers himself in my application but getting below error and mail is not sending-
11:00:57,770 ERROR [ScenarioManager] Error while processing individual timer message InstanceTimerMessage[6000001,/TestStore/RegistrationScenario.sdl,NewMembers,3,in 5 mins]; rolling back the transaction
java.lang.NullPointerException
        at atg.scenario.action.SendEmail.createTemplateEmailInfo(SendEmail.java:193)
        at atg.scenario.action.SendEmail.execute(SendEmail.java:526)
        at atg.process.ProcessManagerService.executeAction(ProcessManagerService.java:14001)
        at atg.process.ProcessManagerService.takeIndividualTransition(ProcessManagerService.java:13408)
        at atg.process.ProcessManagerService.receiveIndividualTimerMessage(ProcessManagerService.java:12732)
        at atg.process.ProcessManagerService.receiveMessage(ProcessManagerService.java:11416)
        at atg.process.ProcessManagerService.receiveMessage(ProcessManagerService.java:11341)
        at atg.dms.patchbay.ElementManager.deliverMessage(ElementManager.java:316)
        at atg.dms.patchbay.InputPort.onMessage(InputPort.java:190)
        at atg.dms.patchbay.InputDestination.onMessage(InputDestination.java:397)
        at atg.dms.patchbay.InputDestinationConsumer.processMessageDelivery(InputDestinationConsumer.java:501)
        at atg.dms.patchbay.InputDestinationConsumer.runXATransactions(InputDestinationConsumer.java:371)
        at atg.dms.patchbay.InputDestinationConsumer.run(InputDestinationConsumer.java:245)
        at java.lang.Thread.run(Thread.java:662)
11:00:57,801 ERROR [MessagingManager] An error occurred while MessageSink with nucleus name "/atg/scenario/ScenarioManager" was receiving a Message from input port "IndividualTimers": javax.jms.JMSException: CONTAINER:atg.process.ProcessException; SOURCE:java.lang.NullPointerException
I have created following properties files-
TestStore\config\atg\dynamo\service\SMTPEmail.properties
$scope=global
[email protected]
emailHandlerHostName=smtpcorp.com
emailHandlerPort=2525
username=****
password=****
And TestStore\config\atg\scenario\IndividualEmilSender.properties
contextPathPrefix^=/Constants.null
What may be the step I am missing?
Please help to resolve this issue!
Thanks & Regards,
Vikas

Hi,
I did all required things as you have said but getting same error-
16:53:26,958 INFO [ScenarioManager] DEBUG received message on port IndividualEvents message: ObjectMessage()
16:53:26,958 INFO [ScenarioManager] DEBUG [message]: received an individual event message DPSMessage
[profileId=270000,sessionId=1FB2AB6743E25AC7240A6A693C4CB968,parentSessionId=1FB2AB6743E25AC7240A6A693C4CB968] of type atg.dps.StartSession
16:53:26,959 INFO [ScenarioManager] DEBUG [message]: no process segments registered for type atg.dps.StartSession
16:53:26,965 INFO [ScenarioManager] DEBUG received message on port IndividualEvents message: ObjectMessage()
16:53:26,965 INFO [ScenarioManager] DEBUG [message]: received an individual event message PageVisitMessage
[profileId=270000,sessionId=1FB2AB6743E25AC7240A6A693C4CB968,parentSessionId=1FB2AB6743E25AC7240A6A693C4CB968, path=/sample_catalog/logout.jsp] of type atg.dps.PageVisit
16:53:26,968 INFO [ScenarioManager] DEBUG [message]: no process segments registered for type atg.dps.PageVisit
16:53:28,593 INFO [ScenarioManager] DEBUG received message on port IndividualEvents message: ObjectMessage()
16:53:28,594 INFO [ScenarioManager] DEBUG [message]: received an individual event message PageVisitMessage
[profileId=270000,sessionId=1FB2AB6743E25AC7240A6A693C4CB968,parentSessionId=1FB2AB6743E25AC7240A6A693C4CB968, path=/sample_catalog/logout.jsp] of type atg.dps.PageVisit
16:53:28,595 INFO [ScenarioManager] DEBUG [message]: no process segments registered for type atg.dps.PageVisit
16:53:28,704 INFO [ScenarioManager] DEBUG received message on port IndividualEvents message: ObjectMessage()
16:53:28,704 INFO [ScenarioManager] DEBUG [message]: received an individual event message DPSMessage
[profileId=270000,sessionId=1FB2AB6743E25AC7240A6A693C4CB968,parentSessionId=1FB2AB6743E25AC7240A6A693C4CB968] of type atg.dps.Logout
16:53:28,705 INFO [ScenarioManager] DEBUG [message]: no process segments registered for type atg.dps.Logout
16:53:28,713 INFO [ScenarioManager] DEBUG received message on port IndividualEvents message: ObjectMessage()
16:53:28,714 INFO [ScenarioManager] DEBUG [message]: received an individual event message EndSessionMessage
[profileId=270000,sessionId=1FB2AB6743E25AC7240A6A693C4CB968, profile=Profile[270000]] of type atg.dps.EndSession
16:53:28,720 INFO [ScenarioManager] DEBUG [message]: no process segments registered for type atg.dps.EndSession
16:53:28,751 INFO [ScenarioManager] DEBUG received message on port IndividualEvents message: ObjectMessage()
16:53:28,751 INFO [ScenarioManager] DEBUG [message]: received an individual event message DPSMessage
[profileId=270001,sessionId=1FB2AB6743E25AC7240A6A693C4CB968,parentSessionId=1FB2AB6743E25AC7240A6A693C4CB968] of type atg.dps.StartSession
16:53:28,752 INFO [ScenarioManager] DEBUG [message]: no process segments registered for type atg.dps.StartSession
16:53:28,756 INFO [ScenarioManager] DEBUG received message on port IndividualEvents message: ObjectMessage()
16:53:28,758 INFO [ScenarioManager] DEBUG [message]: received an individual event message PageVisitMessage
[profileId=270001,sessionId=1FB2AB6743E25AC7240A6A693C4CB968,parentSessionId=1FB2AB6743E25AC7240A6A693C4CB968, path=/sample_catalog/index.jsp]
of type atg.dps.PageVisit
16:53:28,761 INFO [ScenarioManager] DEBUG [message]: no process segments registered for type atg.dps.PageVisit
16:53:30,527 INFO [ScenarioManager] DEBUG received message on port IndividualEvents message: ObjectMessage()
16:53:30,528 INFO [ScenarioManager] DEBUG [message]: received an individual event message PageVisitMessage
[profileId=270001,sessionId=1FB2AB6743E25AC7240A6A693C4CB968,parentSessionId=1FB2AB6743E25AC7240A6A693C4CB968, path=/sample_catalog/register.jsp]
of type atg.dps.PageVisit
16:53:30,530 INFO [ScenarioManager] DEBUG [message]: no process segments registered for type atg.dps.PageVisit
16:54:13,674 INFO [ScenarioManager] DEBUG received message on port IndividualEvents message: ObjectMessage()
16:54:13,674 INFO [ScenarioManager] DEBUG [message]: received an individual event message PageVisitMessage
[profileId=270001,sessionId=1FB2AB6743E25AC7240A6A693C4CB968,parentSessionId=1FB2AB6743E25AC7240A6A693C4CB968, path=/sample_catalog/register.jsp]
of type atg.dps.PageVisit
16:54:13,676 INFO [ScenarioManager] DEBUG [message]: no process segments registered for type atg.dps.PageVisit
16:54:13,727 INFO [ScenarioManager] DEBUG received message on port IndividualEvents message: ObjectMessage()
16:54:13,727 INFO [ScenarioManager] DEBUG [message]: received an individual event message DPSMessage
[profileId=270001,sessionId=1FB2AB6743E25AC7240A6A693C4CB968,parentSessionId=1FB2AB6743E25AC7240A6A693C4CB968] of type atg.dps.Register
16:54:13,737 INFO [ScenarioManager] DEBUG [message]: created individual execution context ProcessExecutionContextImpl
[individual,subject=user:270001,messageType=atg.dps.Register,message=DPSMessage[profileId=270001,sessionId=1FB2AB6743E25AC7240A6A693C4CB968,parentSessionId=1FB2AB6743E25AC7240A6A693C4CB968],sessionId=1FB2AB6743E25AC7240A6A693C4CB968,parentSessionId=1FB2AB6743E25AC7240A6A693C4CB968,request=atg.servlet.DynamoHttpServletRequest@490513590,response=atg.servlet.DynamoHttpServletResponse@eee0219]
16:54:13,738 INFO [ScenarioManager] DEBUG [message]: 0 individual instances found for subject user:270001
16:54:13,738 INFO [ScenarioManager] DEBUG [message]: going through process segments registered for type atg.dps.Register for subject user:270001
16:54:13,860 INFO [ScenarioManager] DEBUG received message on port IndividualEvents message: ObjectMessage()
16:54:13,860 INFO [ScenarioManager] DEBUG [message]: received an individual event message PageVisitMessage
[profileId=270001,sessionId=1FB2AB6743E25AC7240A6A693C4CB968,parentSessionId=1FB2AB6743E25AC7240A6A693C4CB968, path=/sample_catalog/index.jsp]
of type atg.dps.PageVisit
16:54:13,861 INFO [ScenarioManager] DEBUG [message]: no process segments registered for type atg.dps.PageVisit
16:55:05,195 INFO [SessionLogger] ACC user admin connected from 127.0.0.1
16:55:06,322 ERROR [ComponentAgent] Request for URL: http://pcdel131:8080/dyn/init-session did not return a valid session.
Please check your settings for siteHttpServerName, siteHttpServerPort, webApplicationPrefix and initSessionURL for component
/atg/devtools/DevSessionManager/_1/atg/devtools/ComponentAgent
16:55:06,322 INFO [ComponentAgent] Requested URL: http://pcdel131:8080/dyn/init-session returned sessionid=null and url session id=null
16:55:06,373 INFO [ScenarioManager] DEBUG received message on port IndividualEvents message: ObjectMessage()
16:55:06,374 INFO [ScenarioManager] DEBUG [message]: received an individual event message DPSMessage
[profileId=270002,sessionId=notdefined,parentSessionId=notdefined] of type atg.dps.StartSession
16:55:06,375 INFO [ScenarioManager] DEBUG [message]: no process segments registered for type atg.dps.StartSession
16:59:25,633 INFO [ScenarioManager] DEBUG received message on port IndividualTimers message: jms-msg:ID:130000
16:59:25,636 ERROR [ScenarioManager] Error while processing individual timer message InstanceTimerMessage
[13000001,/TestStore/RegistrationScenario.sdl,NewMembers,3,in 5 mins]; rolling back the transaction
java.lang.NullPointerException
        at atg.scenario.action.SendEmail.createTemplateEmailInfo(SendEmail.java:193)
        at atg.scenario.action.SendEmail.execute(SendEmail.java:526)
        at atg.process.ProcessManagerService.executeAction(ProcessManagerService.java:14001)
        at atg.process.ProcessManagerService.takeIndividualTransition(ProcessManagerService.java:13408)
        at atg.process.ProcessManagerService.receiveIndividualTimerMessage(ProcessManagerService.java:12732)
        at atg.process.ProcessManagerService.receiveMessage(ProcessManagerService.java:11416)
        at atg.process.ProcessManagerService.receiveMessage(ProcessManagerService.java:11341)
        at atg.dms.patchbay.ElementManager.deliverMessage(ElementManager.java:316)
        at atg.dms.patchbay.InputPort.onMessage(InputPort.java:190)
        at atg.dms.patchbay.InputDestination.onMessage(InputDestination.java:397)
        at atg.dms.patchbay.InputDestinationConsumer.processMessageDelivery(InputDestinationConsumer.java:501)
        at atg.dms.patchbay.InputDestinationConsumer.runXATransactions(InputDestinationConsumer.java:371)
        at atg.dms.patchbay.InputDestinationConsumer.run(InputDestinationConsumer.java:245)
        at java.lang.Thread.run(Thread.java:662)
16:59:25,647 INFO [ScenarioManager] DEBUG [message]: message ID:130000 failed a total of 1 times so far
16:59:25,658 ERROR [MessagingManager] An error occurred while MessageSink with nucleus name "/atg/scenario/ScenarioManager" was receiving a Message
from input port "IndividualTimers": javax.jms.JMSException: CONTAINER:atg.process.ProcessException; SOURCE:java.lang.NullPointerException
16:59:25,658 INFO [ScenarioManager] DEBUG received message on port IndividualTimers message: jms-msg:ID:130000
16:59:25,659 INFO [ScenarioManager] DEBUG [message]: not processing message ID:130000 after 1 failed delivery attempts
Can you find anything missing?
Thanks & Regards,
Vikas

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