Problem linking to PDF file from generated help

I am using RoboHelp HTML, Version 7.02 to create WebHelp, and
I cannot open a PDF file that I linked to some text in a topic. (I
created a PDF file that contains all of the help system's topics so
users can print them all.)
I can open the PDF file just fine when I preview the topic,
but I cannot open the PDF file from the generated help system. (I
set up the link to open in a new window.) When I click the link for
the PDF file, nothing happens, not even an error message. If I
right-click the link and select Properties from the menu, the
Properties dialog box shows the following path to the file:
file:///C:/Users/Myname/Documents/My%20RoboHelp%20Projects/project%20folder%20
name/!SSL!/WebHelp/print_all_help_topics.pdf
To create the link, I first copied the PDF file into my
project folder, Then I right-clicked the Baggage Files folder and
selected New>Baggage File, and clicked Open to add the file to
my Baggage Files folder. Then I dragged the file name from the
Baggage Files folder onto the selected text in my topic, saved all
and generated the WebHelp.
Does anyone have any ideas how I can fix this problem?
Thanks!

Hi Rick.
Yes, mark of the web is selected. I just turned that option
off and re-generated and the PDF opens just fine, but of course,
I'm getting the Internet Explorer message that my browser is trying
to restrict the webpage from running ActiveX controls ... I was
using mark of the web so that my customer's users won't get this
message, although I don't know what ActiveX controls my help system
would be running. I'm just hoping that my customer doesn't balk at
this message appearing. Is turning off mark of the web is my only
choice for getting the link to work?
Thanks for your help and your welcome message. In case you
can't tell, I'm a newbie to RoboHelp. BTW, your website was
invaluable in helping me to create the link to begin with. Thank
you!

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