Problem running reports to network printer

Application Server Enterprise Edition 10g (9.0.4.1)
Customer is having some difficulty printing reports to printers attached to client PCs and shared on the network. Occasionally, when a report is requested by the application with DESTYPE=PRINTER, DESFORMAT=DFLT and DESNAME=\\<PC>\<server share>, the status of the report remains "Opening report" and it never completes and cannot be removed. The report server (and dependent services) must be restarted to free the engine. The report is requested from a Forms application via a Report object.
Here's detail from the Report Server engine trace file (traceOpts=trace_all):
Debug 50103 (EngineImpl:setCommandLine): Running
Info 50132 (EngineImpl:setCommandLine): Get command line: userid="ELSIEM paramform="NO" jobname="flysheet.rep" p_cov_effdt="20030315" desname="\\oldmelishal155\wc_hp4" p_rcvd_dt="" p_carrid="24724" p_ar_amt="" authid="ANONYMOUS" destype="printer" p_type="POL" batch="YES" p_ar_code="" report="flysheet.rep" background="yes" expiredays="0" desformat="DFLT" p_polnbr="08WC001094"
Debug 50103 (EngineImpl:setCommandLine): Quit
Debug 50103 (EngineImpl:run): Running
Error 50103 (C Engine): 11:31:47 ERR REP-34551: BACKGROUND is deprecated. See help for more information.
Error 50103 (C Engine): LOG :
Error 50103 (C Engine): Logged onto server:
Error 50103 (C Engine): Username: ELSIEM
Error 50103 (C Engine):
Error 50103 (rwfdt:rwfdtprint): Distributing the report
Error 50103 (rwfdt:rwfdtpredo): running
Error 50103 (rwfdt:rwfdtpredo): no preformat of pages requested, quit
Error 50103 (rwfdt:rwfdtni_NextInstance): running
Error 50103 (rwfdt:rwfdtni_NextInstance): quit
Error 50103 (rwfdt:rwfdtgcf_GenCachefile): running
Error 50103 (rwfdt:rwfdtgcf_GenCachefile): Cache file is e:\Spectrum\Cache\Test\45525639.eps
Error 50103 (rwfdt:rwfdtgcf_GenCachefile): quit
Error 50103 (rwfdt:rwfdtprint): caching output from backend drivers
The last line appears to be the culprit. It seems as if the engine is attempting to communicate with the printer but failing. While this report was still "active" another request was made about 3 hours later that printed without issue.
The printer's host OS is XP. The printer is a HP LaserJet 5si with up-to-date drivers (PCL 5e).
Are there any specific issues with HP printers? Any ideas how to proceed with this problem? I've search high and low on Metalink and have not seen anything like this. I'd appreciate any help.
Thanks,
Robert Glossip

>
wavery wrote:
> You should be able to specify the printer in the scheduling settings of the report itself in Infoview.
Oh yes, I can see at "Print Settings" that I can specify a printer ("Set layout to: Specify printer settings"). However, I can't specify a printer in the "Destination" settings. So I can't do a scheduling, after my opinion?

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This question was solved.
View Solution.

Hi @cartian ,
I see that you need to setup the printer on a new network. I can help you with this.
Make sure Safari is set as the default browser. Sometimes the Embedded Web Server won't open in other browsers.
Open Safari, across the top select the Safari menu, select Preferences, General, set as default.
Turn the printer off, hold down the wireless button and cancel (x button) while turning the printer back on and don't release the two buttons until the printer stops making noise.
Print out a configuration report and make sure the old SSID and IP address are cleared.
(hold down the x button and when the printer makes a noise let go)
Connect the USB cable from the printer to the Mac and install the printer software.
(if this is already done then skip this step)
Go to the Apple, system preferences, print and fax.
Double click on the P1102w.
Open the utility.
Click printer setup.
Click HTML config.
This should open the Embedded Web Server for the printer.
Click the Networking tab.
Click Wireless from the list on the left.
Under Communication Mode , click Infrastructure.
Select your network SSID from the Available Network Names (SSID) list and then click the << button so the network name moves over to other box.
From the Security Mode pop-up menu under Authentication , click WEP, WPA/WPA2 or open . Your selection depends on which Wireless Security Protocol your network uses.
Make sure you select either hexadecimal or alpha depending on your password. (very important)
Apply the settings.
In the confirmation box (changes have been saved), click OK.
You should get a solid blue light on the printer shortly.
Then all we have to do is delete the USB driver and add the network driver.
Click on the Apple.
Click system preferences.
Click the print and fax icon.
Highlight the printer and click on the - sign to delete the printer. (USB driver)
Disconnect the USB cable.
Then click the + sign and select the printer from the list and click add. (p1102w bonjour)
Test the printer.
If you have any issues with the HTML config opening then do the following steps:
Close any applications.
On the Apple menu bar, click Go, computer, MAC harddrive, Library, Printers, HP, LaserJet, click on folder for your printer, click on EWS browser or HTML config, click the Networking tab, click wireless on the left and fill out your information. (make sure infrastructure is selected) Apply settings.
Then delete the USB driver and add the network printer.
If there is anything else that I can help you with just let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
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