Problem Saving Gererating GIF Image

Hello, we are having a problem in production environment when try to right mouse and select Print on an mii grid. Works just fine in all of our non-production environments. Checked the System Security pull downs and they all matched non-prod. Was not sure which one to compare, was not a ImageStorageServlet on pull down menu.
After right mouse and select Print on grid, get:
-Java Applet Window popup message - Problem Saving Gererating GIF Image
-Then - blank browser page - .../XMII/ImageStorageServlet/View/null
- Non-production servers works fine produces grid on browser page - XMII/ImageStorageServlet/View/2084280301
NetWeaver Log:
Location - com.sap.xmii.servlet.ImageStorageServlet
Full Message Text
ImageStorage - Error saving GIF file
Full Message Text
ImageStorage - Error generating GIF output
Any help would be appreciated.
Thanks

David,
Have you put in a support ticket for this? I recommend doing so since its occurring in your production environment. You should also attach your log files as well.
Regards,
Kevin

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