Problem Updating fields in Service Confirmation

Hi Experts,
I have a requirement to copy the service items to the service confirmation. To do this i am making an event and copying.I am successful in copying the items from Service order to confirmation once the items are released,but due to some CO integrations it is required to also populate the service order number and its item number to the confirmation item too,which i am not able to so.
I think i am missing something during CRM_ORDER_MAINTAIN for this entry.It will be a very great if you experts can guide me.
Thanks,
SA

Hi Experts,
I am now successful in Updating the fields, but right now my problem is when i have not kept any restriction on the status for the event i created, I find that during event trace it fires twice the event, once with the My user name Say 'X' and at the same time it fires with User name 'Y', which we have used for middle ware purposes.
Anybody has any idea why is tht so..and how can i correct it.
thanks,
SA

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A sticky problem updating fields on a tabular form

I have an application where I'm trying to match skillset supply to skillset demand. We have resources and we have work for resources to do. Resources possess a set of skills. Work requires a set of skills. Skillsets are described by three fields: Domain, Target, Skill. So, we are able to capture the supply of skills in a table:
RSRC_ID (FK to Resource table)
DOMAIN
TARGET
SKILL
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WORK_ID (FK to Work table)
DOMAIN
TARGET
SKILLThe relationship of work to skill demand is 1 to many also.
Users assign skills to resources using a master-detail form. It works fine
Users assign skills needed to work also using a master-detail form, and it works fine as well
A view then joins the skillset supply to skillset demand so that assignments can be made only where supply and demand match. This view is used in the LOV below.
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TARGET   ( These are the skillsets where demand equals supply and are derived from the view and presented in the LOV )
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SELECT sed.domain||'.'||
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       sed.skill||'/'||
       sed.skill_prof||' '||
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FROM   ri_resource r, ri_skill_supply_eq_demand sed
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I am using APEX 4.1. Any help is appreciated.

Hi Dan,
Please could you replicate your problem on apex.oracle.com and share some developer credentials with us? It will be easier to demonstrate how this would be achievable.
For this specific problem, you will need to re-create all your relevant DB objects and populate them with some sample data.
Kind Regards, Pete

Issue in setting IBASE component of service confirmation item

Hello Experts,
I am facing a problem while creating a service confirmation item with reference to Service order items. I am using CRM_ORDER_MAINTAIN
bapi. Issue is in the Ibase component of the service confirmation items as it is always taking the Ibase component of Confirmation Header even though
i am explicitly passing the Ibase component of service conf item of with IT_SERVICE_OS parameter. I am making sure that i fill up MARKED_OBJECT correctly.
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To achieve the above, try the below fix:
var buttonBar:ButtonBar = new ButtonBar();
buttonBar.requireSelection = true;
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Problem using BAPI to create Service Confirmation in CRM

Good afternoon all.
I have raised this is CRM forum too, just thought it best to ask the broader ABAP community the question too.
We are encountering a problem using a BAPI to create a transaction in CRM, specifically:
I am trying to create a Service Confirmation (BUS2000117) in a CRM system using the BAPI BAPI_BUSPROCESSND_CREATEMULTI.
The BAPI succeeds in creating the header of the transaction, but I cannot make the BAPI create any other data in the transaction such as partners or items.
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Regards
Nick

I am going to pop this thread into General ABAP forum too.
Nick

Problem in Pricing Condition Type : In Service Confirmation

Hi,
I am trying to create Service Confirmation from Sevice Order. I am tring to edit service Item details.
I assigned valuation type as "Saturday". As per the actual result, one condition type(ZS13) for surcharge should get added in Item Pricing details. But, it is not getting added.
Can you plesse tell me, what configuration I need to do to add ZS13(condition type) automatically, when I select, valuation type.
Thanks,
Sandeep

hi,
Please check whether the condition type ZS13 has access sequence assigned having the condition table with Valuation Type as one of the fields.
Also check whether the accessses above this condition table are not exclusive.
The pricing trace may help you to analyse why this condition is not determined.
regards,
Chait

Problem with Print button in service confirmation

Hi Experts,
I am facing a problem in service confirmation in pcui.When the system status is completed i am unable to select the print option, as the print button is disabled.
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Regards,
PePe

Hi Ravindar,
This programe BCALV_TEST_GRID_PRINT has used the normal class cl_gui_alv_grid where as I have used CL_GUI_ALV_TREE class.
Regards,
Deepthi.

TS3992 i got problem updating my iphone 3g. my phone doesn't work now. it says no service and can not be activated.beside that it says insert sim even it has sim. please help me.

i got problem updating my iphone 3g. my phone doesn't work now. it says no service and can not be activated.beside that it says insert sim even it has sim. please help me.

I have just created this account to tell you that nothing would change if you restored your phone.
The first NO SIM nuisance happened just a week ago. Nothing had been done to the phone before that. I pressed HOME + POWER buttons to restart the phone and SIM card was successfully recognized as if nothing had happened. Then I had a lucky week, not reminded of this issue at all.
Today, however, the same problem keeps annoying me. I've used the same method to heal the phone but all I have done seems more like a placebo. So I tried the ultimate solution, restroing it in iTunes.
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Plus, I called my native carrier and they said no such problems have been submitted. And since my nano SIM card is quite new (three months old), I'm not going to replace it.
I googled this problem and found something on a Hong Kong webpage. The author of that thread points out that there is a flaw in the SIM card tray that prevents the phone from successfully recognizing SIM cards.
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Short/Exc. Rcpt not getting updated when all OPIDs confirmed for partial qty

Hi Friends,
I need your inputs about 'Short/Exc. Rcpt' updation in the Production order once partial confirmation is done.
Example :
Order qty 10
I have OPID 0010 confirmed yield 4 confirmed scrap is 1
OPID 0020 Confirmed yield 4
I gone through the F1 on this field it will be get updated only after the final confirmation, i tested that its updating only after final confirmation status
on the order/operation.
My client seeing problem that even though scrap confirmed, but in MD04 this quantity shown as open pproduction order qty as 6 (excluding scrap confirmed it should be 5).
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Hi Arnab Banerjee,
In Sechedule line item posnr give the posnr value intead of 'X'.
wa_order_schedules_in-sched_line = wa_salesschedu-etenr.
wa_order_schedules_in-itm_number = wa_salesschedu-posnr.
wa_order_schedules_in-req_date = wa_salesschedu-edatu.
wa_order_schedules_in-req_qty = wa_salesschedu-wmeng.
APPEND wa_order_schedules_in TO it_order_schedules_in.
wa_order_schedules_inx-sched_line = 'X'.
wa_order_schedules_inx-itm_number = wa_salesschedu-posnr instead of u2018Xu2019
wa_order_schedules_inx-req_date = 'X'.
wa_order_schedules_inx-req_qty = 'X'.
APPEND wa_order_schedules_inx TO it_order_schedules_inx.
and do follow for all posnr = posnr value instead of X.
Cheers,
Naveen.

There was a problem updating InDesign CC For more information see the specific error below. Update Failed Download error. Press Retry to try again or contact customer support.(49)

Posted the entire text from the error window, when trying to update, using the normal NON-TECHIE way to update any and all Adobe CC products, via the Creative Cloud updater installed when Adobe Creative Cloud subscription was purchased when first offered.
The following occurs, ad nauseam:
There was a problem updating InDesign CC
For more information see the specific error below.
Update Failed
Download error. Press Retry to try again or contact customer support.(49)
Here's the crux of my frustration:
(1) Customer Service is NOT contact-able, to receive LIVE help.
(2) There is NO way for me to mitigate this "Download error", being a student learning InDesign, and NOT in any way capable of tweaking folders/files here and there.
Therefore, the real question:
Given that a significant number of subscribers are having the above referenced issue with attempting to download the current update for InDesign, WHAT ARE WE SUPPOSED TO DO, in order to get our contractually paid-for updates to our legally and contractually paid-for Adobe software, specifically in my case, InDesgin's current update?
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===========================================================
UPDATE:
Here is a way in which I think I was able to "update" my InDesign CC application:
(1) Sign-In to your Adobe Account
https://www.adobe.com/
(2) Click on the MENU icon
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https://www.adobe.com/products/indesign.html?promoid=KLXLU
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https://creative.adobe.com/products/download/indesign
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Launch Application
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(a) InDesign CC(2014) was installed,
(b) InDesign CC, updated, and then
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Looks like a separate, "new" version of InDesign, InDesign CC(2014), was installed, the existing "old" InDesign was updated, and then the newly installed Indesign CC(2014) was further updated.
A BIT MORE, when I launched my InDesign CC app, and checked to see if there were Updates Available, there in fact was an Adobe InDesign CC 64 bit (9.2.2) update.
I clicked on UPDATE and my "old" InDesign CC app was "successfully updated."
FURTHER INFO: I may have neglected to list some important info ... OS: Windows 8.1 Pro with Media Center, 64-bit
Confused, I am able to launch BOTH of these apps, and hopefully I may use one of these versions of the InDesign CC app, to do some InDesign work.
Will keep y'all posted!
Message was edited by: Richard Yapkowitz, about an hour after I first posted this issue.

Jackdan error 49 indicates the installer was unable to access a critical file or directory. You can find additional details at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

Updated field in IC Agent Inbox

Hi Forum,
What is the "Updated" field in agent inbox? Am not able to see any values in that when I search for service requests. Please help me on how to show the updated date in that.
Regards,
Shridhar

Hi Shridhar,
I am afraid the "Updated" field is not managed at all.
If you look at workbench component ICCMP_INBOX, view InboxItems, context > context nodes > tree structure > tree node proxy > double-clic on class CL_ICCMP_IN_INBOXITEMS_CN02, double-clic on method GET_LASTUPDATE. Statement "clear value." indicates no value is returned.
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Do not count on reporting framework to provide the value for that field. Although structure CRMT_REPORT_LOCATORLIST foresees it, it is not filled with value by search query: see method CL_CRM_QUERYAUI_RUN_BTIL->GET_RESULT_LIST to get exact list of fields returned. CREATED_AT_DATE field is part of it, but not CHANGED_AT_DATE.
But you may perform the re-read of last change date even in CL_ICCMP_IN_INBOXITEMS_CN02->GET_LASTUPDATE method, because SAP already takes advantage of user-buffering in function CRM_ORDER_READ.
So adding following code to CL_ICCMP_IN_INBOXITEMS_CN02->GET_LASTUPDATE should show you correct last update
data:
lv_header_guid type crmt_object_guid,
lt_guids       type crmt_object_guid_tab,
ls_req_obj     type crmt_object_name,
lt_req_obj     type crmt_object_name_tab,
lt_orderadm_h type crmt_orderadm_h_wrkt,
lv_date        type sydatum,
lv_time        type syuzeit.
lv_header_guid ?= me->bo->get_property( 'GUID' ).
check lv_header_guid is not initial.
insert lv_header_guid into table lt_guids.
ls_req_obj = 'ORDERADM_H'.
insert ls_req_obj into table lt_req_obj.
call function 'CRM_ORDER_READ'
exporting
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    it_requested_objects = lt_req_obj
importing
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exceptions
    others               = 4.
if sy-subrc is initial.
read table lt_orderadm_h into crmt_orderadm_h_wrk index 1.
if sy-subrc is initial.
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        INTO DATE lv_date TIME lv_time.
may need to convert first to strings
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endif.
endif.
Hope you can use these ideas
Kind regards
Walter

BRFplus: Problem updating values in an internal table in a loop expression

Hi
I'm looking into the loop expression type of BRFplus and I have come across a problem updating an internal table, I'm trying to create and populate the table using a loop, here is the functionality I'm trying to achieve:
In a rule set create an internal MONTH_TBL table containing 12 rows of two columns: MONTH_NUM containing values 1 through 12 and MONTH_VAL containing an amount (initially 0,00 EUR in all 12 rows).
After initializing the table traverse through SFLIGHT table and for each row add PRICE from the table to MONTH_VAL in the row of MONTH_TBL corresponding to the month of FLDATE field in SFLIGHT.
The initialization of MONTH_TBL works as intended, as does the traversal of and retrieval of values from SFLIGHT. The problem however is the update of the internal table MONTH_TBL (defined as result data object for the function). I don't get an error, but the tables does not get updated, and I cannot seem to find out what the problem is. I would have attached an XML extract of the function + ruleset for information, but it dosen't seem like that is possible, I could e-mail it on request (for SAP employees with access to system QU5 the function is LOOP_TEST in application Z_KLAUS_TEST).
I hope that this is sufficient information to understand the issue that I'm dealing with.
best regards
Klaus Stenbæk, KMD

Hi Klaus,
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BR,
Carsten

How can I show archive Service Confirmation in webUI

Hi all,
I'm envolved in an archiving project.
We'll use the Interaction History for see by webUI the archive object.
Now I have a problem with service confirmation (BUS2000117, archive object CRM_SRVCON).
I'm able to archive these objects and see them from SARA, SARI; etc. the problem is related to web UI. we are using Interaction History for retrive archived object, but in the list of busieness category service request is not present'
any idea for retriving service confirmation in webUI?
thanks in advantage
Enzo

Hi Enzo,
You can fetch archived service confirmation using Archive search option in the existing Search view, i think you can make use of this.
Regards,
Shobhit

Issue with field data type NUMBER(22,5) while updating field data.

Hi,
I have a field with data type NUMBER(22,5).
While inserting or updating field data it should take 17 digit and after decimal point 5 digit total 22 digit.
I set 22 for maximumLength property of messageTextInput field.
While updating field I am getting following problems,
1) I provide the value as 1234567890123456789012 (22 digit) and click apply button.
then I got error message as
Error
मैकेनाइजड दो पहिया/तीन पहिया वाहन - Value 1234567890123460000000 exceeds the maximum allowed value (NUMERIC (22, 5))
2)then I insert 12345678901234567.1234 (17 digit before decimal point and 4 digit after decimal point and it didn't accept 5 digit after decimal point) and click apply button.
It insert the value as 12345678901234600 (value changed after Apply)
The I tried with simple SQL insert statement to insert data and it successfully insert 12345678901234567.12345 value.
Any item property I missed here to set?
Please suggest.
Thanks & Regards,
Sagarika

hi
according to
" then I insert 12345678901234567.1234 (17 digit before decimal point and 4 digit after decimal point and it didn't accept 5 digit after decimal point) and click apply button.
It insert the value as 12345678901234600 (value changed after Apply)"
this statement ,it seems that it is definitely applying round or somthing like that function in the code before inserting value in the table("try with select round(12345678901234567.1234 ) from dual u will get the same result = 123456789012345600 ") ,
bcz u r able to insert the same directely into the table using insert statement so kindely have look on the code if something like this is not happening there.try to check code in related EOimpl class
try to to use debugging mode ,and the 23 char problem is related to maximum lenghth of text box make it 23 it will get resolved and u will be able to enter 17 digits with 5 digits after decimal point
thanx pratap

Pricing date for Service Order and Service Confirmation

Hi,
I cretated a Service Confirmation as followup for Service Order.
Client is asking "Pricing Date" should be same Same in Service Order and Service Confirmation. But, I am not seeing any such field in the screen.
I need to check T&C field and Zone field. But, I am not seeing these fields also.
Can you please let me know, where can I find this fields. (In which assignment block).
Thanks,
Sandeep
Edited by: Sandeep Reddy on May 31, 2010 7:21 PM

Hi,
I think by PRICING DATE they mean BILLING DATE.
In date profile of SERVICE ORDER and SERVICE CONFIRMATION you assign the BILLING DATE date type (i think it is there in the standard itself- however just ensure it).
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This is one strategy you can use.
Regards
Surendra More

COPA derivation for Technician field of Service Order

Hi All,
I have created a character field WW001 for populating COPA documents from "Technician" field of "Service Order". I have checked and found that AFRU table is having Service Order No. (AUFNR) as well Technician (PERNR). But my problem is while creting AFRU "Table Lookup" using T-Code KEDR, the corresponding COPA character is not coming in the origin, hence I am unable to get the charcter value of said Technician field from Service Order to COPA document.
Is there any other table availabe in the system for KEDR setup or shall I need to go with User Exit?
Thanks in advance.
Rupali
Edited by: Rupali Sinha on Mar 11, 2009 2:57 AM

Hi Rupali,
I am very much sure that when there is WW characteristics, you need to go with Table Lookup under KEDR. But, if the desired combination of source/ origin and targets are not available there, we need to go with user exit. Take a help of your ABAP Consultant for user exit.
Thanks & Regards,
Robin

Problem Updating fields in Service Confirmation

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