PROBLEM with a PEARL 9105 please help me

Hi ,I've got a PEARL 9105 (with 14 characters) and I had a problem with it so I made an upgrade of it but when I upgraded it the phone is regognize by the Os as a 9100 with 20 characters. So I can't write correctly an sms or mail or anything . I tried to upgrade again but without success. Please HELP ME.

Hey dumpeal2,
Welcome to the forums.
Try following the instructions here to backup and do a clean reload of your device software. http://bbry.lv/cKy9A0 if you get the same result then I would suggest contacting your service provider and have them escalate your issue to RIM.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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PROBLEM with a PEARL 9105 please help me

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