Problem with alerts via mail

Hi everybody.
I' ve customized an alert to receive a mail when the mapping fails in a intefase.
At first time when the error ocurred i could see in the integration engine monitor that the interfase had an error and i recived a mail to inform me about that.
Later I could see more messages with the same error in the integration engine monitor but I didn´t receive any mail.
Now, althoug error messages for that interfase get to integration engine monitor with error I don´t get any mail.
What could be happenning??
Regards

Hi Christian,
First check the Alert configuration in RWB and check there the interface name and the error location is correct and also check the Alert Inbox whether you are getting any messages.Then check in ABAP stack SU01 the mail address (Recipients in ALRTCATDEF t-code).
- In case you are getting any messages in RWB's Alert inbox and not to your email address, then check the given email address in SU01.
- If you are not getting any messages in the RWB's Alert inbox then check your Alert rule configuration.
Regards,
Prasanna

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