Problem with app purchase

I am trying to purchase an App but I am receiving a message that the purchase cannot be completed. Not sure why? CC info is up to date? Suggestions?

I wish it was. But if it helps, I have contacted iTunes Store support and iCloud Support a couple of times recently for a couple of different issues and on both occasions everything went quickly, smoothly and my problems were resolved pretty easily.
I hope that it goes the same way for you.

Similar Messages

  • Reporting problems with App Purchases

    This method doesnt work:
    http://support.apple.com/kb/HT1933
    It is a bug in tTunes? Or have they changed the way to report problems?
    Why are they still listing it on their site as the way to report problems? It just doesnt work....
    25 billion downloads is obviously to much for them to handle.

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
     Cheers, Tom

  • My app store wont let me download apps, says the card is expired and theres a problem with previous purchase can someone help me pls?

    My app store wont let me download apps, asks me to update my payment details then says theres a problem with previous purchase and card is expired which is untrue someone help me pls

    This is a User to User Forum...
    See Here for
    Mac Apps Store Customer Service
    http://www.apple.com/support/mac/app-store/contact.html?form=account
    iTunes Customer Service Contact
    http://www.apple.com/support/itunes/contact.html

  • Download or upgrade current and free apps says there's a billing problem with previous purchase previous purchase what can I do to fix it

    Every time I try to download a free app or even upgrade any of my apps for free it tells me to put my Apple ID I do that then it say there a billing problem with previous purchases. So I click continue and put in my debit card information correctly but still won't work it always declines it and says he's different payment method. what can I do it's been like that for 3 months that's the only card I have.

    Hi ..
    I replied to you here >  Download or upgrade current and free apps says there's a billing problem with previous purchase previous purchase what can I do to fix it

  • HT201359 i have a problems while purchasing or download a free item in apps store or itunes, it said that you have a problems with previous purchase, it also said that my payment method was decline.,..

    i have a problems while purchasing or download a free item in apps store or itunes, it said that you have a problems with previous purchase, it also said that my payment method was decline.,..

    Hi shldr2thewheel,
         it has been a while since we have last spoke, I would like to let you know, I am still working on getting used to the switch from windows to a Mac/Apple system. I do have a new question for you, I did purchase In Design CS5.5 through journeyed.com through Cuyahoga Community College of which I attend as a student, is there a way to purchase an online book through iTunes to learn that as well? Also, you know me, the struggling student, I would also, when and if the book can be purchased through the iTunes, would need to know if you do know of a much easier book for struggling students like myself and at a reasonable price as well for the In Design CS5.5 program. Our campus bookstore had closed early, and, so did the colleges library and our local library here where I do live, so, I cannot go to either place to purchase a book or to take out a book, plus cash funds are low at this moment as well but, I do have money left on the iTunes account to use, if it can be used. So, can it be used, the iTunes money, towards finding a low priced online book? I am in great need of assistance as I have a project due for my one course for this Tuesday, September 4, 2012.
    Sincerely in need of help once again,
    Kim

  • I can't upload new apps or updated apps, and it shows that I have problem with last purchase. I guess my credit card is over limit and the purchase is not completed because of uncollected. I have filled up some to my credit card. Will it deduct later?

    I can't upload new apps or updated apps, and it shows that I have problem with last purchase. I guess my credit card is over limit and the purchase is not completed because of uncollected. I have filled up some to my credit card. Will it deduct later?
    The problem is I have no computer to use the Itunes and can't go to last purchase. Also, I have ipad 2 using the same adminstrator and have the same problem.

    Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"

  • I have a problem with your purchase from the App Store

    I have a problem with your purchase from the App Store
    To understand the problem as well as view images on a flow
    https://www.icloud.com/photostream/#A7GI9HKK27lHY

    You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
    http://www.apple.com/emea/support/itunes/contact.html
    to contact the iTunes Store.
    Regards.

  • TS1424 Anyone have problems with iTune purchases and functions when overseas?

    I am in Israel, been here for three weeks and had no problems with apps updates, purchases,etc.
    suddenly it says that I cannot coplete transactions because PayPal is declining payments.
    However a quick check with PayPal shows that my account is in order and it should NOT be a problem.
    There is a suggestion that being in another country is related to the problem.
    Is this Possible ?

    I have this exact problem.  Also affects any app that is using map services (like foursquare).  I've had Apple replace the phone (didn't help), had Verizon replace the SIM card (didn't help), and so I am still trying to solve this while Apple and Verizon point at each other and say that the other one is the problem.
    Sorry no solution, but I hope one pops up here on this thread!

  • I have a problem with app store , they say my credict card security code is incorrect but it's correct

    I have a problem with app store , they say my credict card security code is incorrect but it's correct

    Did you check to see if your credit card has expired or has been frozen? My dad bought some hardware from Canada and it froze his card because it was an out of the country purchase. He called the bank and they turned it back on.

  • I HAVE PROBLEM WITH APP STORE

    I HAVE PROBLEM WITH APP IN APP STORE, IN MY APP STORE I HAVE MANY PURCHASED APPS, BUT NOW I DON'T HAVE ANY PURCHASED IN MY ACCOUNT,WHAT IS PROBLEM
    BEST REGARDS!!

    Likewise. I have over 1000 apps that I've downloaded. and my screen just shows this:
    So it's a global issue for sure. I'm sure Apple is aware of it.

  • Has anyone been experiencing problems with "Restore Purchases" after upgrading to iOS 7?

    I've been having problems with restoring purchases on a majority of apps that I have previously downloaded and purchased IAPs. I've only successfully restored purchases on one app (Warhammer Quest); but other apps, such as "Legendary Heroes" (On which I spent $20 to unlock everything), no longer restore my purchases. Instead the "Restore Purchases" button prompts me to buy one "Remove ads" purchase. Some apps, such as Trinity Interactive's Tiny Legend Monster Crashers and Call of Mini Zombies do not have a "Restore Purchases" button at all. Has anyone else been having this problem? And even so, is this an issue with iOS 7 or just an incompatibility between the apps themselves and iOS 7? I've put way too much money into a bunch of these apps to have to repurchase everything all over again.

    I would recommend using the SEARCH function of the forums and locating the many others posts that have already discussed this issue.

  • Problem with app The App Store is temporarily unavailable. Please try again later.

    I have Problem with app Store did conect say is temporarily unavailable.

    I'm having the same problem here for the past day or so. I even checked my firewall settings and everything seems to be fine. Can anyone help us?
    Message was edited by: BevGB

  • HT3702 I have problem in-app purchase. I not receive order item, should i can do ?

    I have problem in-app purchase. I not receive order item, should i can do ?
    deteil : I purchase  in-app item in the app heroes of destiny but not receive order item, have a message purchase fail,I try  to purchase often but have a message purchase fail again and iTunes Store send a billing to me.
    I want  refund,please help refund to me
    Order number: 120050201007
    Item title: MH0VV2M2TQ
    number 139050286821
    Item title: MH0VVDJ5BH
    number 18205073147511
    tem title: MH0VVF45V8

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Problem with Recent Purchase?

    I recently had a problem with a purchase and didn't know it, and was wondering how I get that resolved?

    If it is an issue with a song not playing correctly, you may be able to re-download it with iTunes in the cloud beta. Log in to your account, click on "Purchased" in the Quicklinks section, and re-download the song.

  • After upgrade itune 10.5 can not report problem in app purchase in app purchase

    after upgrade itune 10.5 can not report problem in app purchase in app purchase

    I as well have this issue, on some past purchases it does allow me but others it links to apple support??***

Maybe you are looking for

  • Delta broken between two DSO ??

    Hello, We are on BI 7.0. We have copied our productive system into our develoment system in order to have refresh datas. But since this copy with a big problem in our development system : one DTP on delta is broken between two DSO. I Try to reactivat

  • Hotmail and Mail on Mac

    I read other posts on how to get the mail program to access hotmail. There are two users on my computer and I got it to work on one of the users but not the other. Do I have to do something else to get it to work for two users? Thanks!

  • Adding new infotype node in infoset

    Hi All, I want to add new standard infotype in my current infoset, how do I do that. currently it is not in the existing nodes.(transaction sq02) Regards, kumar

  • Catalog sharing between Lightroom and Photoshop Elements

    Can the catalog be shared between Lightroom 2 and Photoshop Elements 10?

  • Removing sidebar on all finder folders?

    Is it possible to avoid the recurring situation that when you move a file to a folder LISTED in the main HD directory, it goes cleanly into the folder WINDOW, as all windows opening automatically do so with a sidebar and tool bar although the 'view o