Problem with exporting a report to excel vial citrix server

Hi,
We are encountering a problem with exporting a report to excel through ALV local file icon.A spread sheet is downloading only one row (From header) instead of many rows from the ALV output .  
Above is working fine for the GUI installed on my PC, but not throgh the Citrix server.
Can any body have idea on above mentined?
Regards,
SK.

I understand that you're trying to download the file to a local computer  through Citrix. In this case you need autorizations in Citrix for your user ( CItrix user)

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