Problem with lenovo service

Hi,I bought lenovo y50 2 month ago, and there was a problem in the laptop screen, i sent my laptop to the lenovo lab to check it and the detect that there is a hardware problem, they give me DOA and i changed it to a new one with the same problem and again i sent it to the lab and there detect the problem and gave me a new DOA and i get new one with the same problem.i chose to keep it becouse it's hard to learn and study without laptop ( when they take the laptop they return it in 10 days and i have projects to do in the technion).after a month i detect a new problem in the battery and i've talked to them again and they said that they need to take the laptop to check it and give me a new battery.i'm a student in the electral engineering faculty and it's impossible to study while the lab takes my laptop every month to ten days.right now i'm waiting so they can check my laptop and send it to me ( i sent my pc to lab a week ago ).is that normal ?

Shams66,
Thanks for your feedback and working with Serene and sending along pictures of the back of your unit. We've checked with our engineering contacts and the advise that these 4 screw locations are for an optional VESA mounting arm to mount and suspend the system over your desk. They are not screw locations required for proper closure of the system.
We do not believe the screws were pre-populated.
The leg / support on the system is help with a release latch, and this is a design improvement introduced on newer B540 models - earlier models used perimeter screws to attach the leg.
Do all other keys on your keyboard work properly? If the problem is isolated to a single key, I would encourage you to contact support again and let them review - they determine that you need a replacement keyboard. It is also potentially a software issue.
Please let us know how this is progressing.
Best regards,
Mark
ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
Mark Hopkins
Program Manager, Lenovo Social Media (Services)
twitter @lenovoforums
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