Problem with Movie Purchase on Apple TV

I purchased a HD movie from my apple TV. It plays on my tv but noticed that it does not appear on my iTunes Movie Library where I can watch it on my computer or iphone. Any help would be appreciated.

Hi All:
I have been looking through the forums searching for answer as well.
I have had ATV for about a year, It worked fine with transferring data back and forth. Now however out of nowhere, purchases made on ATV will not show up or sync to Itunes Library. Itunes finds ATV and allows for transfers from itunes to ATV...When I click the ATV from Itunes all the shows/movies I want to move to my HD are visble, but under the synch menu for ATV they are not visible.
(I see they are there, but they will not sync) ??
It is really annoying me because apple is giving me zero support. I have about 130 TV episodes that I purchased and want to get off of ATV...I am runnning out of HD spcae (160GB model)
PLEASE help me.
Other note: I swithed my itunes library to an external HD location...could this be the problem ?
If an answer is already on the forums I apologize, I could not find what I am looking for...please share the link if so...

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