Problem with Multiple attachments

I am starting to have real issues receiving multiple attachments from a client.
In the Inbox, it will say in the brief description how many there are ... but then when I go to the email, it only shows as having one attachment, but that 1 attachment is repeated a number of times (the number of attachments there should be).
Here's an screenshot showing the issue:
I have re-built the inboix a few times, and this doesn't solve the issue, has anyone else come accross this?
All of the attachments are there in Webmail, but not in Mail. If the client sends them through as a compressed Zip file then it's ok.
Any suggestions will be gratefully recieved.
Thanks
Simon

Hi Sig,
They know how to send attachments, they have been doing it perfectly for the past few years. This seems tohave started over the past 3 weeks or so.

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