Problem with payment (order no. w258631946)

I received a detail of expenses from my credit card provider via sms.
and i found that on 19 DEC 2011 you charge me for 2 times
a first time, you charged me 2180 Baht (That matched for my ordered items for 2 bumper cases of iphone
But a second time, you again charged to me for 1090 baht for what? I bought you for 2 not 3 bumper cases
When i called to your customer service for 4-5 times. I don't understand for your auto-answered operator's speaking. it's not exactly cleared for me.
and take too long time for waiting to speak to any human. It make me very upset for that.
I try to find your email address to help me explain this problem. But have no any other contact way to do that except calling via telephone.
And finally i decided to use this communities to contact to you.
Please solve my problem and contact to me soon as you can
Best regards
Kullanichaya K

You are not talking to Apple - this is a user forum - noone here can do anythinh about your problem - you need to contact apple at
www.apple.com
i dont know if they have an email address you can write to - you can always try contcting Apple's CEO Tim Cook

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