Problem with photo book

I'm trying to buy a photo book I just created and though I've done this a few times before without a problem, now it's giving me a hard time. When I click "Buy Book," I receive a message that says: A connection could not be established at this time.
This is clearly a lie, as I am typing this message...Is this an Apple glitch that's being worked on? Any ideas?

Could you please be more specific? Where would I find the location? And what would I change it to? When I select preferences...which tab is it under?
Also, I have created calendars etc. in the past and never had a problem...
Thanks for your help!

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Problem with photo book created in Aperture 3

Hi everyone,
I am in a bit of a bind and would greatly appreciate any help ASAP!
I ordered a hard-cover photo book that was created in Aperture 3. When previewing the order, we noticed that the photo for the cover of the book was missing (though it appeared on the dust jacket). Tried various things to fix this but then read something in the forums that the photo would not be printed on hard-cover books, only on the dust jacket. So we went ahead and placed our order...
Today (3 business days after the order was made) we received an email from Apple:
"Dear Apple customer,
When your order W313537357 was submitted to Apple, an error caused an image file for your print product to contain an empty frame on the cover. As a result, Apple is unable to process your order and you will not be charged.
If you would like to resubmit your order, we recommend these steps:
1. Use Software Update to install the latest version of Aperture or iPhoto and Mac OS X. For more details on using Software Update, refer to: http://support.apple.com/kb/ht1338
2. Close all open applications
3. Open iPhoto or Aperture and preview your order. For instructions on how to preview your order, refer to: http://support.apple.com/kb/HT1040
4. If you are satisfied with the Preview, return to iPhoto and click “Buy.” For Aperture users, return and click “Continue”
We appreciate your business and apologize for any inconvenience."
We have tried all of this, and the preview remains the same (no photo on the cover). Also, when clicking the "Buy Book" button we get an error message that says "Empty text field detected in book. The book you are about to order contains an empty text field. How do you wish to proceed?" This gives the option to either cancel or continue, and since I have not been able to find it I always just hit continue.
I have tried contacting apple support but I guess their technical support for Aperture is only available during regular business hours.
Help?! We need this book printed and sent to us by the end of next week. We would pay extra for rush/expedited shipping, but this option doesn't seem to be available (at least in Canada).
Any help would be greatly appreciated.

The unified library does not work for books and other products. Aperture and iPhoto cannot open each others books, because the editing options are different.
See: Using the Unified Photo Library http://support.apple.com/kb/HT5043
Print projects
Books, calendars, and cards created in iPhoto are visible in the Source list in Aperture, but you cannot edit them. Books, web pages, and web journals created in Aperture are not visible in iPhoto.
Recreate the book in iPhoto, or send your friends a PDF of the book. To create a pfd see: iPhoto, Aperture: Previewing an order in iPhoto or Aperture

How to fix a problem with my book pro that has a gray screen with a folder with a question mark on it

does any one know how to fix a problem with my book pro that has a gray screen with a folder with a question mark on it?

Hello Mokhtary123 and welcome to Apple Support Communities,
It will help us diagnose your problem to know the exact model, size, year built, RAM installed and OS you're running.
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Hi I have had problems with photo's and films going onto a 2010 Apple classic MP3. Have managed to sort photos but it still refuses to copy the films purchased. It comes up with not copied cannot be played on this ipod.

Hi have had problems with photo's and films going onto a 2010 Apple Classic mp3. Have managed to sort photo's but the films won't copy and comes up with message videos not copied cannot be played on this ipod

razzbust wrote:
...but the films won't copy and comes up with message videos not copied cannot be played on this ipod
Self explanatory.
You could try creating an iPod version of the films.
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I am having problems with photos and fonts when my site is viewed on Explorer. The site is Ostyn-Newman.com The problems can both be seen on the start page -though they happen throughout the site. The photo is supposed to be only 30% opaque and it shows fine on Firefox or Safari, but Explorer viewers get the photo being used as wallpaper at 100% and this steps all over the text. Should I give up a using a photo as wallapaper?
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See Roddy's posts in these topics:
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Final Cut Pro 6.0.3 Problem with Photo JPG Codec ?

Hi everyone...
I have been working with music videos for several years using FCP 5.x and photo-jpeg codec, everything works fine. As time going by now I have updated my FCP using 6.0.3 with hopes to get better features. But unfortunately FCP 6 has problem with photo-jpeg codec. The problem is when I load a photo-jpeg video, the gamma will changes every time the playback head is start or stop. And I can't using video transition (standard cross-dissolve) anymore because the video gamma also change at the in transition and out transition. It also appear in my video monitor and output file ! I have searching all day to find out what is exactly the problem, but never get the solution. Should i come back to FCP 5.x ? Is it a BUGS or what ? What happen with Apple, why they let this happened ?
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Welcome to the discussions...
I believe this has to do with using YUV or RGB as the rendering method. RT is always RGB, but try changing the setting for your timeline to whatever it is not now...
post back,
Patrick

3 Problems with Address Book-- now considering Bento

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Problem with photo services

I can,t get onto apple photo services. Got photo book back yesterday with one photo that had super imposed over another.
The original photo on my end was fine with no warning signs. All other photos and text was fine.
Other old photos were fine no probs.
How can I ensure this does not happen again when I have the same book reprinted.

Go to https://expresslane.apple.com/GetproductgroupList.action. Select Apps & Software > Mac Apps > iLife for Mac > Photo Services and go on from there. Apple has been very good about working with customers with book printing problems.
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Message "problem with photo with the filename '(null).

I get the following message "There is a problem with the photo with the filename '(Null).' The full resolution version of this photo either cannot be located or is corrupt. Please replace the photo or delete it from your book." This message appears after place the order and it starts to submit the pages of the book. I get as far as page 9 of 60. I have open the pictures using photoshop and have renamed them and saved them as a tif format. Any suggestions?

annefromtallahassee wrote:
I get the following message "There is a problem with the photo with the filename '(Null).' The full resolution version of this photo either cannot be located or is corrupt. Please replace the photo or delete it from your book." This message appears after place the order and it starts to submit the pages of the book. I get as far as page 9 of 60. I have open the pictures using photoshop and have renamed them and saved them as a tif format. Any suggestions?
I believe that you have gone into the iPhoto library and made changes using photoshop - is that correct
If so then you have trashed your iPhoto library and must put it back exactly as it was - loading a backup is the easiest (probably the only) way
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Problem with photos on dvd output

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Hello,
I have a 16GB iPhone 3G.
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Is there anything I can do to fix this?
(Just for the record, my phone is not and has never been jailbroken.)

There is a solution!!
After installing iOS4.0.1 update on my 3G, I too had the black
blob in my camera roll. As posted in an earlier thread, here's
one way to resolve this problem. It worked for me!
Just email the photos that don't appear in the camera roll to myself,
delete the offending photos and then re-save them from the email.
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Problem with photo book

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