Problem With Remote, and strange error that crashes diagnos

Hey guys. I'm a n00b to the forum, but I think this is my best hope. I'm having this problem getting my remote to work, and I'm getting an error that appears to common, but I haven't been able to find a solid solution. I can't do a reload, since I have savegame files that can't be backed up, and a large home-video backup on this computer. I don't have enough DVDs to back it all up onto. The one thing that I REALLY want to work is the Remote. For some reason it won't work. I know it isn't the battery, because it worked fine before I reloaded this system last (September?), and I have tried a new battery in it. I've also tried turning up the sensitivity settings. I've noticed the red light occaisionally flickers on the Creative Hub thing when I'm not even touching the remote. When I try to run the diagnostic program I get an error (The instruction at "0x77f536f7" memory "0x00000000". The memory could not be "written". Click OK to Terminate the program, or Click CANCEL to Debug the program) I've tried clicking CANCEL on this, and that does nothing but pop up the error message (The instruction at "0x084c42f" referenced memory at 0x00000008". The memory could not be "read". Click OK to terminate the program). Clicking OK on the previous window also gives you that error. Clicking OK on the error just mentioned closes down the diag program. I've tried using the Restore Defaults option, and that didn't fix the problem either. I've also run DocMemory on my computer, and according to it, my RAM is fine. As far as product updates go, I've downloaded them all and installed them all too. Everything works but the remote... and I think it may be partially b/c of the supposed RAM-based error. I haven't tried running it in safe mode yet... I'll try that and get back to you ASAP.
--> Creative Soundblaster Audigy 2 ZS Plat. Pro.
--> 52mb OCZ DDR400.
--> AMD 64 3000+
--> 20gig WD HDD
--> 28mb PowerColour ATi Radeon 9200se
--> Asus WiFi B
--> XP Home
I'm a huge computer junkie so feel free to go technical on me. Hopefully somebody can fix my problem.
Thanks,
-Richard-
btw: I often see these same errors when shutting down my computer.
[EDIT: 2/26/2004 @ 0:43PM]
Okay, I just tried running the diag in safemode... still came up with the errors.
-Richard-Message Edited by wardrich on 2-27-2004 03:40 AM

Wardrich,
There are a couple of things I would suggest. First off I would make sure that the remote control is enabled in Mediasource, it is not by default. To do this go into Mediasource and go to Tools/Settings. In here there is a remote control tab. Make sure the remote and the OSD is enabled in here. If it is then we need to look at doing a cleansweep and reinstall of the card. Here are the instructions on cleansweeping the card:
http://forums.americas.creative.com/...&message.id=72
Jeremy

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