Problem with rules in mail.app

I've just started having a problem with my rules in mail.app that I just don't understand. I have several rules that I've had working for quite a while now, over a year. All of a sudden beginning about a month ago, some of them -- different ones at different times -- stop working and the incoming mail goes into my main mail box and don't get distributed according to the rules to the appropriate mail boxes.
When I check the rules, all of which are basically the same: If any of the following conditions are met, From contains XXX, Perform the following actions: Move message to mailbox xxx, I see that mailbox XXX has changed from what it should be to some other mailbox name which is a valid name but not the one that I originally put in the rule.
To make it a bit more strange, the rule with the wrong mailbox name is not executed and the mail winds up in my main mailbox.
When I edit the rule and change the mailbox name and am asked whether I want to apply the rule and I respond yes, the rule executed and the mail that landed in the main mailbox gets distributed the way it should.
But then anywhere from a day to a week later the same thing happens, that is, the mailbox name in the rule somehow gets changed again.
Has anyone seen this behavior before and/or have any suggestions for fixing it?

Are you really on 10.8.1 as per your profile - maybe updating to 10.8.3 might help.
Have you tried rebuilding the mailbox? It sometimes helps sort out Mail problems:
http://support.apple.com/kb/PH11811

Similar Messages

Is anybody having problems with the courier mail app, the page shuts down during reading a page

We are new users of the iPad and are getting annoyed with the courier mail app , whilst reading the paper the page just shuts down and requires restarting ang reopen isn't it

Hi Robk573,
Thanks for visiting Apple Support Communities.
I'd suggest the steps in our iPad troubleshooting assistant:
https://www.apple.com/support/ipad/assistant/application/
Best,
Jeremy

IMAP problems with Windows 8 mail app

Hi Guys...
I am having some trouble setting up an IMAP mail account on a Windows 8 machine.
When i setup the mail on the machine everything is fine and it is possible to receive and send mails.
After a couple of days it stops receiving mails. It is still possible to send mails, and there is no errors when trying
to send/receive. If I go to the webmail everything is fine, and I can see all of the recent mails in the inbox.
If I delete the account on the computer and set it up again, it receives all mails and everything is fine for a couple of days, and
then suddenly it stops receiving mails again.
Anyone else experienced this on a Windows 8 machine?
I am running mail.clients-domain.com on both incoming and outgoing mailserver.
On port 143 and 25.
I've tried setting it up with SSL just to test it. I did this with this mailserver:
mail.clients-domain.com.cust.b.hostedemail.com on both servers and port 143 and 993.
When i use these i get an certificate error in the Windows 8 mail app, and it is not possible for me
to accept the certificate or do anything.
Am i missing something simple on the Windows 8?
- Any hints or pointers is grately appreciated!
Best regards
Peter

Thank you for contacting us
I'm not sure of any reason for this happening intermittent. But for your information, If you want to use SSL/TLS when using your email client you need to use mail.b.hostedemail.com as incoming and/or outgoing mail server. This hostname has the SSL certificate installed on it and can be used for transferring the emails in a secured manner.
Also check this for further troubleshooting : http://kb.worldsecuresystems.com/128/bc_1286.html#main_Resolving_issues_with_the_security_ certificate_when_configuring_an_email_client_ may help!
Kind Regards,

Problems with Gmail and Mail App

Up until now, my gmail account (with 2 step log-in) has worked fine on my iPhone.
Today - when refreshing mail, I got a pop-up saying that the username and password were incorrect and mail couldn't be retrieved from the imap server at Google. So...I went to my account settings on google - revoked the existing application specific password for my iPhone mail and then generated a new one. When I entered it on the settings screen on my iPhone, I got the same message - u/p incorrect!
I deleted my gmail account and started over...same thing!!
Now, I have no access to mail and I can't figure out what to try next!
Anyone got any ideas?? Thanks!

Well...after entering 6 different app-specific passwords and performing 3 separate reboots...mail is back up and running. Next time I'll probably try putting my right foot in the air and spinning around in my chair 3.5 times...stupid Google!

I have a problem with my e mail. It appears stuck. I cannot do anything with it. Any suggestions

I am having a problem with my e mail. It appears stuck. Every other app works but my mail? Can anyone help

Tap your home button to get to your home page. Then double tap your home button to open the Task Bar (most recently used apps). Hold your finger on your mail app until all the apps on the task bar jiggle. You'll see an on the uppre left side. Touch the to fully close your mail app (closing all recently used apps on a regular basis is actually a good idea). Tap your home button to close the task bar.
Now, reboot your iPad. Press and hold BOTH the power and home buttons at ths SAME time for at least 10 seconds (ignore the red slider to shut down) until the Apple Logo appears, then let go of both buttons and your iPad will come back up.
Once it comes back up, you should be good to go.
ETA: Looks like my friend Demo and I are in full agreement on the solution.

I have an ipad mini 1st gen 64 gb (wifi only) and i have problem with some of my apps. These apps have lags when you play with them for a few seconds the apps are having lags are call of duty strike team, gta San Andreas and nfs most wanted.pleas help me

I have an ipad mini 1st gen 64 gb (wifi only) and i have problem with some of my apps. These apps have lags when you play with them for a few seconds the apps are having lags are call of duty strike team, gta San Andreas and nfs most wanted.pleas help me

I'm going to guess videos buffer for a while also...
Two possibilities, one is you should close apps on the iPad, the other is your internet speed is not able to handle the demands of a high speed device.
To close apps: Double click home button, swipe up to close the apps.
To solve internet problem, contact your provider. Basic internet is not enough for video games and movies. Your router may be old and slow.

HT5137 I made a purchase with my debit card on The Simpson Tapped out game, And now my game won't open. It just kicks me out every time I click on it. How do I fix this problem with out deleting my app?

I made a purchase with my debit card on The Simpson Tapped out game, And now my game won't open. It just kicks me out every time I click on it. How do I fix this problem with out deleting my app?

Personally, I would never use a debit card online, for security reasons. If your card gets hacked its your money that is stolen. At least with a credit card it is the card providers money that is stolen.
Anyway, I would delete the app and re-install. If you paid for the app in the first place you will be able to re-install free of charge. Also, the app should allow the in-app purchase to happen again as it should recognise that you have already purchased it previously.
Finally, it might be that the 3G doesnt have as much ram as more recent models of iphone and you may have applications running in the background that are preventing the app to function with the in-app purchase unless you shut down any apps eating all you memory that are running in the background. Shut-down these apps (and the simpson tap out app) by exiting to your home screen and double-tapping the home button to show what apps are running in the background. press and hold any of the open apps until it starts shaking. close all the apps down. exit then re-launch the app.
good luck.

Hello I have a problem with a Wifi Survey app, this app is from Access Agility, however this app was working fine, but without advise stop of working, I tried to open again, but app be close after few seconds.

Hello I have a problem with a Wifi Survey app, this app is from Access Agility, however this app was working fine, but without advise stop of working, I tried to open again, but app be close after few seconds. Every time that I tried to open it, in diagnostic and use create some files, in special one named LatestCrash-WifiSurvey.plist, this one generate an incident identifier E73B0164-CDFA-4E9E-839E-A0C021BD17A2, but this incident identifier change every time that I tried to open, the last incident identifier is: DE600EB3-AB57-4C33-8DE8-71F6788A7441.
After of it, I checked that the app had a new version available for downloading, I took a backup of my ipad and then upgrade this app, but is the same problem, all I want is to save the projects I had in this app, I´m afraid that if I delete this app and re-install it, probably I loss my projects.
Thanks for your help indicating how I can save my projects and see them for example in an iphone for assurance that data is not lost.
Something that called my attention is part of the log that shows a big CPU processing, but the strange thing is I killed all applications.
Incident Identifier: E73B0164-CDFA-4E9E-839E-A0C021BD17A2
CrashReporter Key:   ed0ca1405ce83d4f80cb3cce063d7248d7b76e91
Hardware Model:      iPad2,5
Process:         WifiSurvey [139]
Path:            /var/mobile/Applications/1BEEE35A-85FC-4BE4-B62A-39A930CB3CE2/WifiSurvey.app/Wi fiSurvey
Identifier:      WifiSurvey
Version:         ??? (???)
Code Type:       ARM (Native)
Parent Process: launchd [1]
Date/Time:       2013-08-08 19:01:13.476 -0500
OS Version:      iOS 6.1.3 (10B329)
Report Version: 104
Exception Type: 00000020
Exception Codes: 0x000000008badf00d
Highlighted Thread: 0
Application Specific Information:
com.accessagility.wifisurvey failed to launch in time
Elapsed total CPU time (seconds): 20.990 (user 20.990, system 0.000), 52% CPU
Elapsed application CPU time (seconds): 19.954, 50% CPU

See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

List of Problems with new Web Mail

List of Problems with NEW Web Mail :
- At first doesn't open full page message list or retain full page as default setting, have to drag down bar
- Only shows 20 message lines after “pulling down” the divider, screen partially empty until I scroll down. It should show at least 26, preferably all available
- After moving bar, bar moves back up after going back to inbox (not delete message) after reading a message, have to move it down again, and again...
- Doesn't go to next message when delete message on screen is selected, no setting option for default to do this.
- There is a drop down to select which folder to move a selected email to. The initial display shows 7 usable choices, with the usual slider and arrow to show more choices. The space on the slider clearly shows more choices are present (actually about 20 or so are there), but any attempt to use the slider or arrow to see more choices causes the drop-down to instantly disappear. I can't move the selected field with arrow keys either. I can select any of the visible 7 choices, and move an email to only one of the 7. NOTE: This one works in both IE and Firefox, but if Verizon Webmail was fully web standard (see http://en.wikipedia.org/wiki/Web_standards) compliant it would also work in my preferred browser, Mozilla Seamonkey, the direct descendant of the original Mozilla browser. Webmail should be FULLY web standard.
- Occasionally a message will move from inbox to trash, without NO indication or command to move them.
- Emails occasionally flash an error message and simply disappear - not to trash or other findable place, just disappear. No time to read the error message either.
- No way to set a whitelist for supposed spam emails, unless the whitelist for “Blocking” is the same. Very unclear.
- How can I switch my service back to the original, basic, email which works ok? I know it’s still there, since some of my other accounts still access it!!!
This seems my only way of getting this info direclty to the programming staff. If it doesn't actually do this, will SOMEONE PLEASE FORWARD THIS MESSAGE TO THEM !?!
Thanks!

vz_ric wrote:
The majority of websites are set up the same way for all browsers. It's the software manufacturers responsibility to make their software compatible with websites, not the other way around. Otherwise everyone who has a website will have to make 10 different sites to work multiple browsers.
Contrarily, it is Verizon's, as well as other companies like Verizon whose customer base uses a wide variety of web browsers, web page designers' responsibility to use only standard W3C-recognized code and not to use non-standard non-W3C-recognized code, e.g., Microsoft's Internet Explorer specific code, when designing their web pages. In my opinion based on my observations, Verizon's web page designers are too often guilty of using IE-specific code.

I have an urgent question about my indesign. I had problems with the creative cloude app and then uninstalled it and then installed it again. Now it is not opening and I cannot download it again either. Pls give me help and advice if there is anything I c

I have an urgent question about my indesign. I had problems with the creative cloude app and then uninstalled it and then installed it again. Now it is not opening and I cannot download it again either. Pls give me help and advice if there is anything I can do to repair it

Please authorize ADE 3 with same credentials that you used with older version of ADE

Problems with Windows Live Mail send/recieve after upgrading Firefox

I recently upgraded Firefox and since then I get this:
An unknown error has occurred.
Server: 'smtp.frontier.com'
Windows Live Mail Error ID: 0x80070057
Protocol: SMTP
Port: 25
Secure(SSL): No

have you tried using imap instead?
if you can access your email from the web page then sounds more like a problem with windows live mail and not your BT account
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Is something wrong with the new software update. My battery dies within 4 hours. There are also problems with my e-mail accounts. Can someone help me?

Is something wrong with the new software update. My battery dies within 4 hours. There are also problems with my e-mail accounts. Can someone help me?

Have you attempted an iTunes restore and setting up as a new device? Sometimes battery life issues can be caused by corrupted iOS software.
- Greg

Sorry but i dont speak a good english, i have a problem with my ipod the apps Twitter,Facebook not open but messenger(fb) music yes,I can do to make them work?

helpme please,sorry but i dont speak a good english, i have a problem with my ipod the apps Twitter,Facebook not open but messenger(fb) music yes,I can do to make them work?

See:
iOS: Troubleshooting applications purchased from the App Store
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

Hai Matt I have a problem with download a new app. While I bought iphone5, I take iphone to shopkeeper for download some app and videos that he used his Apple ID . That's t problem now.. Not all the time his ID is appearing but some times hi

Hai Matt
I have a problem with download a new app. While I bought iphone5, I take iphone to shopkeeper for download some app and videos that he used his Apple ID . That's t problem now.. Not all the time his ID is appearing but some times his Apple ID is appearing that time I can't download app, videos, songs.. So please guide me to remove that ID or how to solve that..
Regards
Babu

Check Settings/iTunes and AppStore/AppleID and make sure that your AppleID is filled in. If not , sign out and sign in with the correct info.
To make sure that no other apps or videos are on your device than the one you bought, set it up as new device, explained here: How to back up your data and set up as a new device
Content that is not bought with your ID can't be used on your phone, that's why his ID and password is asked when you try to use those apps downloaded in the store.

Problem with out going mail. I can send from my iPad but not my MacBook Air yet settings are the same.

Problem with out going mail. I can send from my iPad but not my MacBook Air, yet settings are the same. Can anyone advise?

Hi sointoit,
If you are having issues sending mail from your MacBook Air, you may find the following article helpful:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
Cheers,
- Brenden

Problem with rules in mail.app

Similar Messages

Maybe you are looking for