Problem with the item in complaint

Hello everyone,
We are facing a problem with the customizing of item category in CRM,
Our issue is, we are doing a complaint with items, those items have column where we can see the value, description, quantityu2026
Here is our thing we need to have these columns active or deactivate (grey) depending on the product.
We are not sure if it is possible by customizing of item or customizing of material, or we need a development in order to achieve this requirement.
Any help?
Thank you in advance.

Hi,
If you are having products with different item category groups then  you can create different item categories for them.
Then depending on the item category you can do the development to grey out the fields.
But if the product have nothing to differentiate then it would be difficult to carry out the development also.
Regards,
PP
Edited by: PePe on Apr 7, 2010 2:08 PM

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