Problem with User Assigned Bundles on Win7 x64, ZCM 10.3.4

Greetings,
We are experiencing an issue with user assigned bundles in our environment. Specifically we are seeing the following problem on some, but not all, workstations running Windows 7 Pro x64 with ZCM 10.3.4. Some users do not get new, user assigned bundles until they log out of ZENworks Adaptive Agent, via the system tray "Z" icon, and then log back in to the agent. A simple refresh does not grab the new user assigned bundles. One has to perform this logout/login routine to get all user assigned bundles. The problem seems to be machine specific. The server shows that the missing bundles are, in fact, properly associated with the user. If the affected user logs onto a different machine, their user assigned bundles populate as expected. Any ideas?
In addition to rebooting our ZCM servers, we performed the following on the affected workstations:
zac unr
zac unr -f
zac cc
zac reg -g
Uninstalled/reinstalled ZENworks Adaptive Agent 10.3.4
Deleted affected user's local machine profile
Repaired CASA installation

Originally Posted by spond
Sirhw1,
what do you see in the zmd-messages.log (set to debug level) when you
do that initial refresh?
Shaun Pond
Shaun,
The following is an excerpt from our zmd-messages.log after doing a refresh-only on an affected machine. This data was generated approximately 2 minutes after performing the refresh. Thanks for your assistance.
[DEBUG] [04/04/2012 11:29:58.579] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [objInfo.db SqliteCommand.ExecuteReader.prepare returned error: ERROR] [] []
[DEBUG] [04/04/2012 11:29:58.579] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [(objInfo.db) Throwing sqlite exception from ExecuteReader(sql, want_results, err, errMsg): (select e.id as entryId, e.localPath, d.id as descriptorId, d.name, d.value, d.owner from Entry e, EntryDescriptor d where e.id = d.entryId and e.key='registration:primaryUserInfo' and e.owner='0d6a500efee6a219c74358cb244dc2f1', True, ERROR, )] [] []
[DEBUG] [04/04/2012 11:29:58.580] [3428] [ZenLinuxDaemon] [4523] [] [ZenCache] [] [Sqlite Exception getting object record for key registration:primaryUserInfo on attempt 1
Type: Novell.Zenworks.Cache.Sqlite.SqliteException
Message: Sqlite Error: 1
Stack Trace:
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader (CommandBehavior behavior, Boolean want_results, System.Int32& rows_affected) (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader (CommandBehavior behavior) (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader () (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.System. Data.IDbCommand.ExecuteReader () (0x00000)
at Novell.Zenworks.Cache.SqliteEntryInfoProvider.GetC acheEntry (IDbConnection dbConn, System.String key, Novell.Zenworks.Cache.UserContext owner, System.Type type) (0x00000)
at Novell.Zenworks.Cache.SqliteEntryInfoProvider.GetO bjectEntry (System.String key, Novell.Zenworks.Cache.UserContext owner) (0x00000)
[DEBUG] [04/04/2012 11:29:58.580] [3428] [ZenLinuxDaemon] [4523] [] [ZenCache] [] [Validating dbSchema...] [] []
[DEBUG] [04/04/2012 11:29:58.582] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [objInfo.db SqliteCommand.ExecuteReader.prepare::ExecuteNonQue ry returned error: ERROR] [] []
[DEBUG] [04/04/2012 11:29:58.582] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [(objInfo.db) SqliteCommand.ExecuteReader.sqlite3_exec(no_want_r esults) returned error: ERROR] [] []
[DEBUG] [04/04/2012 11:29:58.582] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [(objInfo.db) Throwing sqlite exception from ExecuteReader(sql, want_results, err, errMsg): (create table Entry (
id integer primary key autoincrement,
key text not null collate nocase,
owner text not null collate nocase,
localPath text not null collate nocase,
unique (key, owner));
create table EntryDescriptor (
id integer primary key autoincrement,
entryId integer not null references FileEntry,
name text not null collate nocase,
value text not null collate nocase,
owner text not null collate nocase,
unique (entryId, name, owner));
, False, ERROR, )] [] []
[DEBUG] [04/04/2012 11:29:58.583] [3428] [ZenLinuxDaemon] [4523] [] [ZenCache] [] [Failed to create cache database file /var/opt/novell/zenworks/zmd/cache/ZenCache/metaData/objInfo.db
Type: Novell.Zenworks.Cache.Sqlite.SqliteException
Message: Sqlite Error: 1
Stack Trace:
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader (CommandBehavior behavior, Boolean want_results, System.Int32& rows_affected) (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute NonQuery () (0x00000)
at Novell.Zenworks.Cache.SqliteEntryInfoProvider.Crea teDatabaseSchema (System.String dbPath, System.String schema) (0x00000)
[DEBUG] [04/04/2012 11:29:58.585] [3428] [ZenLinuxDaemon] [4523] [] [ZenCache] [] [ValidateSchema() returned: True] [] []
[DEBUG] [04/04/2012 11:29:58.585] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [objInfo.db SqliteCommand.ExecuteReader.prepare returned error: ERROR] [] []
[DEBUG] [04/04/2012 11:29:58.585] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [(objInfo.db) Throwing sqlite exception from ExecuteReader(sql, want_results, err, errMsg): (select e.id as entryId, e.localPath, d.id as descriptorId, d.name, d.value, d.owner from Entry e, EntryDescriptor d where e.id = d.entryId and e.key='registration:primaryUserInfo' and e.owner='0d6a500efee6a219c74358cb244dc2f1', True, ERROR, )] [] []
[DEBUG] [04/04/2012 11:29:58.586] [3428] [ZenLinuxDaemon] [4523] [] [ZenCache] [] [Sqlite Exception getting object record for key registration:primaryUserInfo on attempt 2
Type: Novell.Zenworks.Cache.Sqlite.SqliteException
Message: Sqlite Error: 1
Stack Trace:
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader (CommandBehavior behavior, Boolean want_results, System.Int32& rows_affected) (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader (CommandBehavior behavior) (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader () (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.System. Data.IDbCommand.ExecuteReader () (0x00000)
at Novell.Zenworks.Cache.SqliteEntryInfoProvider.GetC acheEntry (IDbConnection dbConn, System.String key, Novell.Zenworks.Cache.UserContext owner, System.Type type) (0x00000)
at Novell.Zenworks.Cache.SqliteEntryInfoProvider.GetO bjectEntry (System.String key, Novell.Zenworks.Cache.UserContext owner) (0x00000)
[DEBUG] [04/04/2012 11:29:58.587] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [objInfo.db SqliteCommand.ExecuteReader.prepare returned error: ERROR] [] []
[DEBUG] [04/04/2012 11:29:58.587] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [(objInfo.db) Throwing sqlite exception from ExecuteReader(sql, want_results, err, errMsg): (select id from Entry where key='registration:primaryUserInfo' and owner='0d6a500efee6a219c74358cb244dc2f1', True, ERROR, )] [] []
[DEBUG] [04/04/2012 11:29:58.587] [3428] [ZenLinuxDaemon] [4523] [] [ZenCache] [] [Exception getting sqlite entry id for registration:primaryUserInfo
Type: Novell.Zenworks.Cache.Sqlite.SqliteException
Message: Sqlite Error: 1
Stack Trace:
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader (CommandBehavior behavior, Boolean want_results, System.Int32& rows_affected) (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader (CommandBehavior behavior) (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader () (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Scalar () (0x00000)
at Novell.Zenworks.Cache.SqliteEntryInfoProvider.Look upEntryId (IDbConnection dbConn, System.String key, Novell.Zenworks.Cache.UserContext owner) (0x00000)
[DEBUG] [04/04/2012 11:29:58.588] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [objInfo.db SqliteCommand.ExecuteReader.prepare::ExecuteNonQue ry returned error: ERROR] [] []
[DEBUG] [04/04/2012 11:29:58.588] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [(objInfo.db) SqliteCommand.ExecuteReader.sqlite3_exec(no_want_r esults) returned error: ERROR] [] []
[DEBUG] [04/04/2012 11:29:58.588] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [(objInfo.db) Throwing sqlite exception from ExecuteReader(sql, want_results, err, errMsg): (insert into Entry (key, owner, localPath) values ('registration:primaryUserInfo', '0d6a500efee6a219c74358cb244dc2f1', '/var/opt/novell/zenworks/zmd/cache/ZenCache/11796bbf-b14c-4f6d-9c39-a2f5a487e4b9'), False, ERROR, )] [] []
[DEBUG] [04/04/2012 11:29:58.588] [3428] [ZenLinuxDaemon] [4523] [] [ZenCache] [] [Sqlite Exception putting file record for key registration:primaryUserInfo on attempt 1
Type: Novell.Zenworks.Cache.Sqlite.SqliteException
Message: Sqlite Error: 1
Stack Trace:
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader (CommandBehavior behavior, Boolean want_results, System.Int32& rows_affected) (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute NonQuery () (0x00000)
at Novell.Zenworks.Cache.SqliteEntryInfoProvider.PutC acheEntry (IDbConnection dbConn, IDbTransaction dbTransaction, Novell.Zenworks.Cache.CacheEntry entry) (0x00000)
at Novell.Zenworks.Cache.SqliteEntryInfoProvider.PutO bjectEntry (Novell.Zenworks.Cache.ObjectCacheEntry& objectEntry) (0x00000)
[DEBUG] [04/04/2012 11:29:58.589] [3428] [ZenLinuxDaemon] [4523] [] [ZenCache] [] [Validating dbSchema...] [] []
[DEBUG] [04/04/2012 11:29:58.590] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [objInfo.db SqliteCommand.ExecuteReader.prepare::ExecuteNonQue ry returned error: ERROR] [] []
[DEBUG] [04/04/2012 11:29:58.590] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [(objInfo.db) SqliteCommand.ExecuteReader.sqlite3_exec(no_want_r esults) returned error: ERROR] [] []
[DEBUG] [04/04/2012 11:29:58.590] [3428] [ZenLinuxDaemon] [4523] [] [Sqlite] [] [(objInfo.db) Throwing sqlite exception from ExecuteReader(sql, want_results, err, errMsg): (create table Entry (
id integer primary key autoincrement,
key text not null collate nocase,
owner text not null collate nocase,
localPath text not null collate nocase,
unique (key, owner));
create table EntryDescriptor (
id integer primary key autoincrement,
entryId integer not null references FileEntry,
name text not null collate nocase,
value text not null collate nocase,
owner text not null collate nocase,
unique (entryId, name, owner));
, False, ERROR, )] [] []
[DEBUG] [04/04/2012 11:29:58.591] [3428] [ZenLinuxDaemon] [4523] [] [ZenCache] [] [Failed to create cache database file /var/opt/novell/zenworks/zmd/cache/ZenCache/metaData/objInfo.db
Type: Novell.Zenworks.Cache.Sqlite.SqliteException
Message: Sqlite Error: 1
Stack Trace:
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute Reader (CommandBehavior behavior, Boolean want_results, System.Int32& rows_affected) (0x00000)
at Novell.Zenworks.Cache.Sqlite.SqliteCommand.Execute NonQuery () (0x00000)
at Novell.Zenworks.Cache.SqliteEntryInfoProvider.Crea teDatabaseSchema (System.String dbPath, System.String schema) (0x00000)
[DEBUG] [04/04/2012 11:29:58.593] [3428] [ZenLinuxDaemon] [4523] [] [ZenCache] [] [ValidateSchema() returned: True] [] []

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